Hôtel Le Maxime - Best Western Signature Collection

Hotels
BW Signature Collection by Best Western
8.1 (2021 reviews)
2 Quai De La Marine , Auxerre , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Pleasant staff
Excellent breakfast
Cons:
Cleanliness issues
Outdated facilities
Value for money concerns

Categories

Cleanliness
7.83
Several mentions of cleanliness issues, including dirty walls and shabby carpet.
Service
8.5
Positive feedback about the staff and welcoming service.
Location
8.94
Consistently highlighted as a great aspect, with a central location and proximity to attractions.
Room Quality
7.49
Comments about outdated rooms, cold temperatures, and inadequate heating.
Amenities
8.02
Basic amenities mentioned, but some areas noted to be outdated or less than optimal.
Value for Money
7.48
Concerns about pricing relative to the quality and features of the hotel.
Food and Beverage
8.53
Positive remarks about breakfast quality and options.
Overall Experience
8
General sentiment is positive but with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:11

Property Description

Riverside Elegance: Hôtel Le Maxime; Best Western Signature Collection

Nestled along the picturesque Yonne River, Hôtel Le Maxime; Best Western Signature Collection offers a serene retreat in the heart of Auxerre.

Charming Accommodations
Indulge in one of the 25 beautifully refurbished rooms and suites, each exuding its unique charm and elegance, promising a comfortable stay.

Amenities Galore
From a cozy living room and lounge to a sophisticated business room, a delightful tasting cellar, and a stylish bar, this hotel caters to all your needs, ensuring a memorable experience.

For a truly enchanting stay in Auxerre, secure your spot at Hôtel Le Maxime; Best Western Signature Collection today.

Important information:

Please note that pets are not permitted in the restaurant.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 13.50 per day.

Location

Guest Reviews

8.1
Based on 2021 reviews
Cleanliness: 7.83
Service: 8.5
Location: 8.94
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 8
U
Urs couple ch
8
2026-07-04 via Nuitee
A
Andreas couple de
8
2026-07-03 via Nuitee
I
Ivana solo_traveller ch
8
Pros:

Zimmer und die Nähe zur Altstadt

Cons:

Die Strasse direkt unter dem Fenster, Flusssicht

2026-07-03 via Nuitee
W
Williamson couple gb
7
Good Hotel, Nice Town.
Pros:

Parking - even though it was expensive.

Cons:

Service advertised on the website were not available at the hotel - eg car washing, wine tours arranged by the concierge. There wasnt a concierge.

2026-07-03 via Nuitee
T
Teresa couple ch
8
Ein Pit-Stop in Auxerre um die lange Reise zu verkürzen
Pros:

Zentral gelegen

Cons:

Nur 2 Duschtücher vorhanden. Schimmmelige Kitfugen im Badezimmer. Das Badezimmer war allgemein 👎…für ein 4 Sternhotel.

2026-07-02 via Nuitee
A
Anna couple ch
8
Bien 😌 situé
Pros:

L’emplacement

Cons:

Trop vétuste

2026-07-02 via Nuitee
S
salani couple ch
7
Séjour 1 nuit à Auxerre
Pros:

Sa position centrale

Cons:

Hôtel vraiment vieillot, moquette douteuse
Mériterait une belle rénovation

2026-07-02 via Nuitee
A
Anna extended_group gb
10
2026-06-30 via Nuitee
M
Maria Fatima couple br
10
Maravilhosa lugar excelente
Pros:

Muito linda e todos simpáticos.

Cons:

Amei tudo

2026-06-29 via Nuitee
G
Greg couple gb
10
2026-06-29 via Nuitee
L
lynne couple gb
9
Good hotel for a short or longer stay in Auxerre
Pros:

Great location on the banks of the river. Nice room looking on to the river. The room was air conditioned and a good size with a bathroom En suite. Decorated in an appropriate style. There was a heatwave and no restaurant in the hotel so we had room service which was a good option. There were restaurants nearby but it was too hot to go out. We had reserved parking on site and the public rooms were very coo!. Close proximity to the old town.

Cons:

Nothing really.

2026-06-29 via Nuitee
S
sophie solo_traveller fr
10
2026-06-28 via Nuitee
R
raphaèle solo_traveller fr
9
Pros:

Localisation, grande chambre, confortable et propre, parking sur place. Bon petit déjeuner
Personnel aimable

2026-06-27 via Nuitee
L
Lisa couple za
8
Wonderful short stay with great stay
Pros:

Close the boats and river and lovely staff

2026-06-27 via Nuitee
L
Lutgart couple be
7
Cons:

Om 9 uur beperkt ontbijt. niet genoeg bijgevuld voor laatkomers.

2026-06-27 via Nuitee
H
howard solo_traveller us
9
Pros:

Beautiful location right on the Yonne river. Charming hotel, helpful staff. Air-conditioned (heatwave!), nice breakfast room

Cons:

minor fix needed to bathroom door, sticks, loud noise when opening

2026-06-26 via Nuitee
W
wbroek couple nl
8
Perfecte tussenstop
Pros:

Ideale ligging aan de rivier en vlakbij restaurants en terrassen. Eigen parkeergelegenheid naast het hotel.

Heerlijk groot bed en fijne badkamer. Goede airconditioning.
WiFi is goed.

Cons:

Ontbijt was niet bijzonder.

2026-06-26 via Nuitee
B
Bart solo_traveller be
10
Een aanrader!
Pros:

Mooie ligging aan de rivier met de promenade langs het water. Het hotel en de kamers zijn voorzien van airconditioning, wat een zegen was tijdens de hittegolf. Ruime, mooie kamer met douche. Vriendelijk personeel en lekker ontbijt in buffetvorm. Vijf minuten wandelen en je staat in het centrum.

Cons:

De gevel zag er wat verouderd wat een minder aangename eerste indruk gaf maar binnen was alles smaakvol en volgens de huidige standaard ingericht. Het hotel heeft geen eigen restaurant maar er zijn genoeg eetgelegenheden in de buurt.

2026-06-23 via Nuitee
H
hayk_mart couple ch
9
Would return gladly
Pros:

Central location with a beautiful view of the river. Very comfortable for a short run in the morning. Good place from where to explore the lovely city of Auxerre.

2026-06-23 via Nuitee
T
Thien couple fr
10
2026-06-22 via Nuitee