Hôtel Le Maxime - Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
8 (2093 reviews)
2 Quai De La Marine , Auxerre , FR
+33 3 86 52 14 19

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent riverside/central location close to old town
Secure parking with EV charging available
Comfortable, large beds
Good breakfast buffet with good coffee and fresh products
Helpful and accommodating staff (manager singled out)
Well-equipped rooms (fridge, kettle, coffee maker/pods)
Cons:
Small or awkward-shaped rooms and tiny bathrooms in some units
Shower/bath issues (poor condition, slippery bathtub, shower head problems)
Hotel showing signs of age and needing renovation in places
Value concerns and perceived high price (including expensive breakfast)
Occasional noise from outside at night
Some front-desk staff lacked confidence in English and could be brusque

Categories

Cleanliness
8
No significant mentions of cleanliness in reviews; implied standard upkeep for this hotel tier.
Service
8.5
Generally praised staff (helpful, friendly manager who resolved issues and offered a discount) though a few reports of front-desk staff with limited English and occasional brusqueness.
Location
9
Repeatedly noted as a major positive: riverside, right by the old town/centre and convenient for walking and parking.
Room Quality
7
Mixed feedback: very comfortable beds and some well-equipped rooms but several complaints about small/awkward-shaped rooms, slanted ceilings, tiny bathrooms and dated fixtures.
Amenities
8.5
Good amenities cited: secure parking with EV charging, fridge, kettle/coffee pods, garden/pool mentioned; generally well-equipped rooms.
Value for Money
6.5
Multiple comments questioning price/value (expensive breakfast, felt not worth the price for expectations); price cited as a downside.
Food and Beverage
8.5
Breakfast frequently described positively (rich buffet, good coffee, fresh products) though some noted it felt expensive.
Overall Experience
8
Overall positive stays with helpful staff, great location and comfortable beds, tempered by small/dated rooms and some bathroom/shower issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Riverside Elegance: Hôtel Le Maxime; Best Western Signature Collection

Nestled along the picturesque Yonne River, Hôtel Le Maxime; Best Western Signature Collection offers a serene retreat in the heart of Auxerre.

Charming Accommodations
Indulge in one of the 25 beautifully refurbished rooms and suites, each exuding its unique charm and elegance, promising a comfortable stay.

Amenities Galore
From a cozy living room and lounge to a sophisticated business room, a delightful tasting cellar, and a stylish bar, this hotel caters to all your needs, ensuring a memorable experience.

For a truly enchanting stay in Auxerre, secure your spot at Hôtel Le Maxime; Best Western Signature Collection today.

Important information:

Please note that pets are not permitted in the restaurant.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Location

Guest Reviews

8
Based on 2093 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 8.5
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 8
C
Christophe • couple • fr
7
2026-11-05 • via Nuitee
S
svetlana • couple • ru
8
2026-11-04 • via Nuitee
W
Wienk • couple • nl
8
Uitstekend.
Pros:

De ligging is leuk, en dat is Auxerre ook. Het ontbijt was prima, badkamer vrij klein maar alles is toereikend en ruim voldoende.

Cons:

De parkeergarage was vol dus de auto moest op straat staan. Op tijd reserveren dus als je binnen wilt staan.
De verlichting in de hotels is vaak suboptimaal, net als de hoeveelheid stopcontacten. We hadden een fijne koffiezetter en waterkoker, maar dat betekent stekkers wisselen als je ook 's avonds een lampje aan wilt. Belangrijk is het niet, maar het is wel doorgegeven bij de balie. Een stekkerdoosje doet een hoop goed.

2026-11-03 • via Nuitee
O
Olivier • couple • fr
9
2026-11-02 • via Nuitee
C
Claudia • couple • ch
7
Pros:

Schön gelegen am Fluss, leider etwas laut, da die Strasse dazwischen und Samstag Nacht viele Fussgänger unterwegs.
Zimmer war soweit gut.
Parkplatz (gebührenpflichtig) hinter dem Haus.

2026-11-02 • via Nuitee
L
Lydie • couple • fr
9
2026-11-02 • via Nuitee
C
Cornelis • solo_traveller • nl
7
Ok
Cons:

Het restaurant . Duurde veel te lang voordat het eten kwam. Hebben zelfs toetje moeten annuleren omdat we geen zin meer hadden om nog langer te wachten!!

2026-11-02 • via Nuitee
J
Jeannet • couple • nl
8
2026-11-02 • via Nuitee
F
Françoise • couple • fr
8
Séjour correct pour une nuit de transit à Auxerre
Pros:

Localisation interessante pour accéder au centre ville. Parking facile. Personnel aimable.

Cons:

Chambre très proche de l’ascenseur donc par moment un peu bruyant.
Salle de bain un peu désuète. Abattant WC mal fixé et pas adapté à la taille de la cuvette, joints de baignoire laissant à désirer.
Petit déjeuner trop éparpillé et pas digne d’un 4* à notre avis.

2026-11-01 • via Nuitee
P
Philippe • family_with_children • be
8
Pros:

Chambre sldb et petit dej

Cons:

Garage

2026-11-01 • via Nuitee
I
Isabelle • couple • fr
10
2026-11-01 • via Nuitee
D
Didier • couple • fr
9
Une halte très agréable à Auxerre!
Pros:

L'accueil et l'accompagnement.
La localisation.
La qualité et le confort de la chambre.
Le petit déjeuner.
Le parking sécurisé.

Cons:

RAS

2026-10-30 • via Nuitee
L
Levon • family_with_children • ge
9
2026-10-30 • via Nuitee
A
Ana Paula • couple • br
7
2026-10-30 • via Nuitee
J
Joan • couple • us
10
Good, helpful staff!
Pros:

Convenient area and comfortable bed

2026-10-27 • via Nuitee
A
Amad • family_with_children • gb
7
2026-10-25 • via Nuitee
A
Adrian • couple • ch
8
2026-10-23 • via Nuitee
T
Théophile • couple • fr
4
2026-10-23 • via Nuitee
K
Klaas Jan • family_with_children • nl
9
Een goede plek voor een bezoek aan Auxerre
Pros:

Goede locatie vkak bij het centrum. Makkelijk parkeren op terrein hotel

Cons:

Eigenlijk niet veel

2026-10-22 • via Nuitee
F
flarena • extended_group • es
9
Pros:

tamaño habitación y ubicacion

Cons:

poca animación en bar y restaurante

2026-10-22 • via Nuitee