Hôtel Le Maxime - Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.1 (2045 reviews)
2 Quai De La Marine , Auxerre , fr
+33 3 86 52 14 19

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Pleasant staff
Excellent breakfast
Cons:
Cleanliness issues
Outdated facilities
Value for money concerns

Categories

Cleanliness
7.83
Several mentions of cleanliness issues, including dirty walls and shabby carpet.
Service
8.5
Positive feedback about the staff and welcoming service.
Location
8.94
Consistently highlighted as a great aspect, with a central location and proximity to attractions.
Room Quality
7.49
Comments about outdated rooms, cold temperatures, and inadequate heating.
Amenities
8.02
Basic amenities mentioned, but some areas noted to be outdated or less than optimal.
Value for Money
7.48
Concerns about pricing relative to the quality and features of the hotel.
Food and Beverage
8.53
Positive remarks about breakfast quality and options.
Overall Experience
8
General sentiment is positive but with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:11

Property Description

Riverside Elegance: Hôtel Le Maxime; Best Western Signature Collection

Nestled along the picturesque Yonne River, Hôtel Le Maxime; Best Western Signature Collection offers a serene retreat in the heart of Auxerre.

Charming Accommodations
Indulge in one of the 25 beautifully refurbished rooms and suites, each exuding its unique charm and elegance, promising a comfortable stay.

Amenities Galore
From a cozy living room and lounge to a sophisticated business room, a delightful tasting cellar, and a stylish bar, this hotel caters to all your needs, ensuring a memorable experience.

For a truly enchanting stay in Auxerre, secure your spot at Hôtel Le Maxime; Best Western Signature Collection today.

Important information:

Please note that pets are not permitted in the restaurant.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 13.50 per day.

Location

Guest Reviews

8.1
Based on 2045 reviews
Cleanliness: 7.83
Service: 8.5
Location: 8.94
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 8
M
Marco • solo_traveller • it
9
Pros:

La posizione lo staff la prima colazione e il garage

2026-07-25 • via Nuitee
M
Mark • couple • fr
8
2026-07-25 • via Nuitee
H
huub • couple • be
9
Zeer goed
Pros:

Concept

Cons:

Minder was de parking

2026-07-25 • via Nuitee
I
Ida • solo_traveller • ch
9
Pros:

Ein schönes Hotel in perfekter Lage direkt am Fluss.
Das Zimmer war sauber, modern und komfortabel, die Betten bequem!
Das Personal war freundlich und hilfsbereit, und das Frühstück war gut und abwechslungsreich.
Ich würde dieses Hotel jederzeit wieder buchen!

Der Hotel eigene Parkplatz ist im Hof!

2026-07-25 • via Nuitee
J
Jean-Paul • solo_traveller • mc
6
Pros:

La literie, très agréable, le service, fort appréciable.

Cons:

La vétusté des locaux et des équipements (notamment la climatisation inréglable et qui faisait par intermittence un bruit de camion !)

2026-07-24 • via Nuitee
F
FABIEN • solo_traveller • fr
8
Un bel hôtel très bien placé
Pros:

Un beau bâtiment, un bel emplacement, une équipe serviable et agréable

Cons:

Le bâtiment présente les défauts de son âge. Chambre mal isolée, salle de bain d'un autre âge, TV à l'ancienne sans connexion plateformes.

2026-07-22 • via Nuitee
K
Keith • couple • gb
8
Pros:

Ideal location by the river and within easy walking distance of the old town. Secure on site parking. Clean, comfortable and spacious room. Friendly staff.

2026-07-21 • via Nuitee
J
Jacques • couple • ch
6
Bien pour une nuit mais pas plus.
Pros:

Emplacement, accueil

Cons:

Vieillot, moquette en fin de vie.

2026-07-21 • via Nuitee
O
olivier • couple • fr
7
Pros:

Clim obsolète

2026-07-21 • via Nuitee
P
PascalHoumard • couple • ch
6
Bel hôtel, mais qui mériterait un bon rafraîchissement.
Pros:

Le lit était grand et confortable. Les lieux étaient tranquilles, l'accès facile, et le parking un vrai plus. Petit-déjeuner à deux formules, selon l'appétit. Personnel jeune, vite dépourvu en cas de problèmes, mais sympathique. Au vu des désagréments rencontrés, l'établissement a fait un geste commercial.

Cons:

La climatisation émettait toutes les dix minutes un bruit de perceuse. La chambre, mansardée, manque de praticité : l'architecture laisse peu d'espace pour contourner le lit. Le réfrigérateur, difficile d'accès à cause des poutres, fonctionne par ailleurs mal. L'ameublement est vieillot. La salle de bains n'est pas digne d'un 4 étoiles : tuyauterie vétuste et apparente, tartre dans la cuvette des WC, papier toilette à peine suffisant, baignoire de petite taille.

2026-07-20 • via Nuitee
S
Sandra • couple • gb
8
Lovely weekend in a truly beautiful historic town
Pros:

Great location, reasonable sized room with river view, comfortable bed, clean bathroom, breakfast was simple but good

Cons:

Bar area lacked atmosphere

2026-07-20 • via Nuitee
F
Felix • couple • ch
9
Genial!
Pros:

Tolle Lage. Zimmer mit Blick auf den Fluss.
Parkmöglichkeit im Hotelhof.

Cons:

Schade, dass die Kaffeemaschine auf dem Zimmer nicht funktioniert hat. Aber das Personal hat uns dann unkompliziert einen Kaffee vom Frühstücksbuffet offeriert.

2026-07-20 • via Nuitee
J
Joris • solo_traveller • be
7
Leuk maar verouderd
Pros:

De locatie en het ontbijt

Cons:

De badkamer. Alles voelt verouderd aan in het hotel. De privé parking was niet ok. Ik heb m'n auto moeten verplaatsen om iemand anders buiten te laten. Dit kan niet de bedoeling zijn.

2026-07-19 • via Nuitee
M
Margrit • couple • ch
9
2026-07-19 • via Nuitee
A
albert • couple • it
2
lousy hotel in nice location. parking good
Pros:

nothing much

Cons:

ugly ugly cheap cheap room furnishings. minibar contents water. ac barely functional. bathroom disfunctional. must be contortionist to take a shower.

2026-07-18 • via Nuitee
A
Arijs • solo_traveller • be
8
Pros:

Ligging

Cons:

Beetje ouder hotel

2026-07-17 • via Nuitee
P
Paul • solo_traveller • gb
9
Great position next to river
Pros:

Great location and very comfortable with effective air conditioning vital in such extreme heat. Very comfortable bed. Bedroom facilities very good.

Cons:

The bathroom was showing signs of wear. The tiling & grout was showing mould and needed repair. Side panels was damaged revealing holes around pipework. Lighting flickering and old style panelled ceiling.

A walk-in shower may be a useful replacement for the outdated bath and allow for a refurbishment to compliment the High standard in the bedroom.

2026-07-17 • via Nuitee
G
guillaume • couple • fr
8
Un hôtel correct pour visiter la vieille ville
Pros:

Emplacement top pour visiter la vieille ville
Possibilité de parking

Cons:

Un peu vieillot mais propre

2026-07-16 • via Nuitee
L
Lysiane • couple • fr
10
2026-07-16 • via Nuitee
P
Patrick • solo_traveller • gb
8
Very comfortable, nice old fashioned style, good service.
Pros:

Historic style external and internal

Cons:

Shower with angled roof, quite difficult for tall 1.93m person.
No water boiling for eggs first day at breakfast.

2026-07-16 • via Nuitee