Ukraine Hotel

Hotels
8.6 (5573 reviews)
Institutskaya Street 4 , Kyiv , ua

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good breakfast
Cons:
Noise from the property
Occasional plumbing issues
Inconsistent hot water

Categories

Cleanliness
8.13
Mixed reviews on cleanliness, with some mentioning clean rooms and others noting issues like bad condition of plumbing.
Service
8.8
Guests appreciated the polite and helpful staff, particularly highlighting Aнастасія.
Location
9.14
The location is perfect for tourists, being close to popular spots and easy metro access.
Room Quality
8.29
Rooms are spacious and comfortable, but some issues with noise and temperature were mentioned.
Amenities
8.52
Includes a bomb shelter, but missing basic items like wine glasses and issues with hot water.
Value for Money
8.68
Good value for the location and offerings, with a nice breakfast included.
Food and Beverage
8.63
Breakfast was noted as very good, with a good variety.
Overall Experience
8.6
Overall a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:54

Property Description

Elegant Rooms and Suites
Experience luxury and comfort in our air-conditioned rooms and suites adorned with elegant décor, offering stunning views of Kreschatyk Street and the surrounding area. Enjoy modern amenities such as satellite TV, a refrigerator, and complimentary toiletries in your bathroom.

Delicious Dining Options
Indulge in a large breakfast buffet to kick start your day or savor Ukrainian and European cuisine for lunch and dinner. With 24-hour room service available, you can satisfy your cravings anytime. Don't miss the chance to enjoy live music while dining at our restaurant.

Relaxation and Wellness
Unwind and pamper yourself at our beauty salon, sauna, and massage facilities. For your convenience, we offer a private laundry service. Explore the nearby Mariyinsky Park and St. Sofia Cathedral, just a short walk away. Secure parking is also provided on-site for a hassle-free stay.

Book now to experience the perfect blend of luxury and convenience at Hotel Ukraine.

Important information:

When traveling with pets, please note that an extra charge of UAH 600 per pet, per night applies. Please note that only 1 with up to 10 kg of weight can be accommodated in each room. To stay in the hotel with animals, you must have a veterinary passport with all the necessary vaccines. There is a Bomb shelter in the basement of the hotel with free access 24 hours a day. Even during power outages, we keep running thanks to our powerful generator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBP

Location

Guest Reviews

8.6
Based on 5573 reviews
Cleanliness: 8.13
Service: 8.8
Location: 9.14
Room Quality: 8.29
Amenities: 8.52
Value for Money: 8.68
Food and Beverage: 8.63
Overall Experience: 8.6
J
Jorge couple ar
4
Un fracaso!
Pros:

Ubicacion, habitaciones amplias pero un tanto antiguas.

Cons:

1) Que no se pueda cargar los gastos de restaurant a nuestra cuenta y funcione como un espacio independiente.
2) La grifería de la pileta del baño NO salia practicamente agua.
3) La atención al público dejó mucho que desear.
4) Que la encargada del restaurante no hable el ucraniano y su trato se pareaca mas al jefe de un cuartel militar que una persona que brinda servicios, tanto al público como a sus subordinados.
5) No es un hotel de 4 estrellas.

2026-08-29 via Nuitee
Y
Yuliia couple ua
10
2026-08-29 via Nuitee
B
Bertybign Business
6
Nothing special
Pros:

I last came here 30 years ago and it really has not changed very much despite obviously having a lot of investment.

Good things :

Great location for city I walked to most of my meetings
Nice views from 12 floor bedroom
Clean
Spacious rooms
Good WiFi free of charge

Room for improvement:

Bathroom out dated with poorly fitting bath plug and no fitted shower
Only tepid water available making washing an urgent activity.
Elevators a long wait in the mornings
Check in staff made me feel that everything was too much effort
A taxi that I arranged through the concierge charged me double the agreed price to drop off wait and return to hotel. Payment was up front and they never came back to pick me up! €20 for a 2km ride!
Restaurant was poor with cold, tasteless food
Breakfast had no seating and staff would not clear a table for me saying that they were too busy so I had to share with some poor other guest that clearly did not want me eating at their table.
At 11:00 pm the prostitutes came out and sat strategically around the bar and foyer which I don’t mind as everybody needs to earn a living but this was obviously being controlled by the hotel security guard located at the elevator entrance. It creates a bad atmosphere when you feel that you are being continuously watched and managed by a pimp. Just let the girls do their thing without this mafia style control or stop it all together.

I will not come back.

2026-08-28 via Tripadvisor
O
ozarchuk solo_traveller ua
8
2026-08-28 via Nuitee
A
Anthony couple ca
2
2026-08-28 via Nuitee
Юрій Гончаренко solo_traveller ua
8
Pros:

Укриття

Cons:

Мало лежачих місць в укритті

2026-08-28 via Nuitee
K
Kateryna solo_traveller es
9
Pros:

Great shelter

Cons:

Furniture are a little bit old

2026-08-28 via Nuitee
V
Victor family_with_children us
9
Great facilities, great location, great value. A fantastic place to stay overall.
Pros:

Location is superb, overlooking Independence Square, right next to Khreshchatyk and Globus mall. We rented a business suite, which was excellent, spacious, and clean. Breakfast was good, staff was helpful, and the price was extremely reasonable.

5 stars overall.

Cons:

Air raid alarms... outside of the hotel's control though.

2026-08-28 via Nuitee
I
Irina solo_traveller ua
10
2026-08-27 via Nuitee
D
Denys Kondak solo_traveller ua
10
2026-08-27 via Nuitee
N
Nataliia solo_traveller ua
10
2026-08-27 via Nuitee
C
Cvijetinovic solo_traveller at
10
2026-08-27 via Nuitee
L
Luca Carlo couple cz
10
2026-08-27 via Nuitee
P
Patimat couple ua
10
2026-08-27 via Nuitee
K
Kateryna couple ua
10
Pros:

Укриття

Cons:

Укриття

2026-08-27 via Nuitee
W
Wen couple us
10
Excellent
Pros:

Location

Cons:

None

2026-08-27 via Nuitee
I
Igor solo_traveller pl
10
2026-08-26 via Nuitee
K
Kai solo_traveller de
10
Perfekt.
Pros:

Sehr gut.

Cons:

Nur hat alles gefallen.

2026-08-26 via Nuitee
V
Volodymyr couple ua
8
2026-08-25 via Nuitee
J
Jonas solo_traveller lt
10
2026-08-25 via Nuitee