Ukraine Hotel

Hotels
8.6 (5573 reviews)
Institutskaya Street 4 , Kyiv , UA

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good breakfast
Cons:
Noise from the property
Occasional plumbing issues
Inconsistent hot water

Categories

Cleanliness
8.13
Mixed reviews on cleanliness, with some mentioning clean rooms and others noting issues like bad condition of plumbing.
Service
8.8
Guests appreciated the polite and helpful staff, particularly highlighting Aнастасія.
Location
9.14
The location is perfect for tourists, being close to popular spots and easy metro access.
Room Quality
8.29
Rooms are spacious and comfortable, but some issues with noise and temperature were mentioned.
Amenities
8.52
Includes a bomb shelter, but missing basic items like wine glasses and issues with hot water.
Value for Money
8.68
Good value for the location and offerings, with a nice breakfast included.
Food and Beverage
8.63
Breakfast was noted as very good, with a good variety.
Overall Experience
8.6
Overall a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:54

Property Description

Elegant Rooms and Suites
Experience luxury and comfort in our air-conditioned rooms and suites adorned with elegant décor, offering stunning views of Kreschatyk Street and the surrounding area. Enjoy modern amenities such as satellite TV, a refrigerator, and complimentary toiletries in your bathroom.

Delicious Dining Options
Indulge in a large breakfast buffet to kick start your day or savor Ukrainian and European cuisine for lunch and dinner. With 24-hour room service available, you can satisfy your cravings anytime. Don't miss the chance to enjoy live music while dining at our restaurant.

Relaxation and Wellness
Unwind and pamper yourself at our beauty salon, sauna, and massage facilities. For your convenience, we offer a private laundry service. Explore the nearby Mariyinsky Park and St. Sofia Cathedral, just a short walk away. Secure parking is also provided on-site for a hassle-free stay.

Book now to experience the perfect blend of luxury and convenience at Hotel Ukraine.

Important information:

When traveling with pets, please note that an extra charge of UAH 600 per pet, per night applies. Please note that only 1 with up to 10 kg of weight can be accommodated in each room. To stay in the hotel with animals, you must have a veterinary passport with all the necessary vaccines. There is a Bomb shelter in the basement of the hotel with free access 24 hours a day. Even during power outages, we keep running thanks to our powerful generator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBP

Location

Guest Reviews

8.6
Based on 5573 reviews
Cleanliness: 8.13
Service: 8.8
Location: 9.14
Room Quality: 8.29
Amenities: 8.52
Value for Money: 8.68
Food and Beverage: 8.63
Overall Experience: 8.6
Наталья • couple • ua
8
2026-10-14 • via Nuitee
D
Dainius • couple • lt
1
Cons:

Service: 1/10

I made a reservation through Booking.com, and both the displayed price and the invoice included breakfast. The receptionist personally checked the booking details on my phone and confirmed the conditions in the presence of two witnesses. However, the following morning, my colleagues discovered that breakfast was not included, and they had to pay extra for it.

I contacted the hotel staff and asked them to resolve the issue. I also requested a call from the hotel manager. I was promised a callback, but even after 24 hours, nobody had contacted me, and the issue remained unresolved.

Mistakes can happen, but a hotel’s professionalism is demonstrated by how it handles problems. In this case, I experienced not only a discrepancy between the agreed booking conditions and the service provided, but also a complete lack of follow-up and willingness to resolve the situation.

For a hotel of this standard, this is unacceptable. Customer care and accountability are clearly lacking. For these reasons, my rating is 1/10.

2026-10-13 • via Nuitee
M
Maya • solo_traveller • de
9
2026-10-13 • via Nuitee
O
Ole Ingolf • solo_traveller • no
10
2026-10-12 • via Nuitee
S
Stavy89 • solo_traveller • it
10
Nel cuore di Kyiv
Pros:

Vista su piazza indipendenza, due metro, stanza grande e accogliente. Tutto top

2026-10-12 • via Nuitee
L
lai • extended_group • cn
10
2026-10-12 • via Nuitee
O
Olga • solo_traveller • ua
10
2026-10-10 • via Nuitee
Y
Yehuda • solo_traveller • il
9
2026-10-10 • via Nuitee
Микола • solo_traveller • ua
10
2026-10-10 • via Nuitee
Тетяна • couple • ua
10
2026-10-10 • via Nuitee
H
Hennie72 • solo_traveller • nl
10
Pros:

Mooi centraal gelegen hotel. Dichtbij het centrum en stadion van Dynamo Kyiv

Cons:

Helemaal niets

2026-10-09 • via Nuitee
M
Maria • family_with_children • ua
10
2026-10-09 • via Nuitee
M
Mariana • couple • ua
10
Pros:

Усе сподобалось. Особливо- вид на Майдан Незалежності ♥️

2026-10-09 • via Nuitee
O
Oksana • solo_traveller • pl
10
2026-10-09 • via Nuitee
M
Mariana • couple • ua
10
2026-10-09 • via Nuitee
K
Kevin • couple • no
10
Pros:

Sentralt, relativt trygt og historisk!

2026-10-09 • via Nuitee
A
Antoine • solo_traveller • fr
10
Central, bien tenu et sur. Personnel arrangeant.
Pros:

Despite the aerial attacks, the staff is very professionnal and does his best to make your stay comfortable. Rooms are old fashioned but charming, view on Maidan Square is exceptionnal, and the shelter is fully provided with necessary comfort. Thank you.

2026-10-09 • via Nuitee
J
John • solo_traveller • gb
10
Cons:

The food in restaurant wasn’t too good, might be better to wander out and find other options

2026-10-08 • via Nuitee
L
Luis Andrés • solo_traveller • ua
10
Pros:

Todo

Cons:

No hay nada que no me haiga gustado

2026-10-08 • via Nuitee
V
VOLODYMYRA • couple • ua
10
2026-10-08 • via Nuitee