Smiling Hotel

Hotels
9 (5 reviews)
National Road No. 6, Chong Kaosou Village , Siem Reap , KH

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Professionalism
Attention to detail
Kind and sincere staff
Convenient location
Cons:
Minor maintenance issues
Lack of spa services
Mixed opinions on pricing

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
10
Service was exceptional with guests praising the professionalism, attention to detail, and kindness of the staff.
Location
8.1
The hotel is located in close proximity to key landmarks and public transport, enhancing guests' convenience.
Room Quality
7.5
Rooms were comfortable and well-maintained, though some minor maintenance issues were reported.
Amenities
7.5
Satisfactory amenities provided, with positive mentions of the gym and pool, but negative feedback on the lack of spa services.
Value for Money
7.5
Mixed opinions on pricing, with some guests feeling it was high for the services offered, while others found it reasonable considering the location.
Food and Beverage
7.3
Breakfast and restaurant services were well-received, though a few guests suggested more variety.
Overall Experience
10
Majority of guests had a perfect experience, praising the exceptional service, hospitality, and attention to detail provided by the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-21 02:23

Property Description

Luxurious Accommodation with Modern Amenities

Located in Siem Reap, just 3.1 km from King's Road Angkor, Smiling Hotel offers a 4-star experience with an outdoor swimming pool, fitness centre, and a garden for relaxation. Guests can enjoy free private parking and a complimentary shuttle service.

Diverse Dining Options and Recreational Activities

Indulge in a variety of cuisines at the on-site restaurant, offering Cambodian, Chinese, and Asian dishes with vegetarian and dairy-free choices available. Unwind with a barbecue or explore the surroundings with bike or car rentals. The hotel also features indoor and outdoor pools, as well as entertainment staff.

Convenient Services and Facilities

Experience comfort in every room equipped with modern amenities like air conditioning, flat-screen TVs, and private terraces overlooking the city. With a 24-hour front desk, business center, and ironing service, Smiling Hotel ensures a seamless stay for all guests.

Book your stay at Smiling Hotel now for a memorable and relaxing experience in Siem Reap.

Important information:

Please note that the property offers complimentary two-way airport transfers. Guests are required to provide arrival details in advance using the Special Requests box available.

Please note that guests staying enjoy a 10% discount on food and beverages.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Location

Guest Reviews

9
Based on 5 reviews
Cleanliness: 7.5
Service: 10
Location: 8.1
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 7.3
Overall Experience: 10
C
CULES • solo_traveller • jp
8
よかった。
Pros:

スタッフの対応

Cons:

お湯が出ない部屋があった。
ご飯で野菜が多かった。

2026-02-10 • via Nuitee
M
Matt • review category business travellers • us
10
Perfect
Pros:

The proffesionalism. The smiling, the attention to detail....The kindest most sincere people I ever met in my life....I come from america and in my 57 years ive never been treated this good ever in America...Im so glad I left America....I love Cambodia. I love the asian culture and I love all asian people. Tjank you for restoring my faith in humanity. The service was that good...just a perfect experience. I was sick with a migraine and they brought me ice for my head. And I missed breakfast and they brought me up food and did not charge me. The staff actually remembered what I ate the day before and brought me up the same meal.....Thankyou smiling deluxe hotel.

Cons:

Nothing....I loved it all.....zero insects beautifully cleaned

2025-03-10 • via Nuitee
B
Bundara • family with young children • ca
10
Exceptional
2025-01-02 • via Nuitee
V
Vira • family with young children • kh
8
Very good
2024-04-20 • via Nuitee
S
Soung • young couple • kh
7
Good
2022-08-08 • via Nuitee