Grand Hotel

Hotels
9.2 (250 reviews)
114 West Louisiana Street , McKinney , US
+1 214-726-9250

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Historic charm
Cons:
Cleanliness issues
Aging facilities

Categories

Cleanliness
8.44
Several reviews mentioned cleanliness issues, including dirty carpets and insufficient cleaning in some rooms.
Service
9.91
Outstanding service was noted multiple times, with staff being described as courteous and professional.
Location
9.45
Great location in downtown McKinney was frequently highlighted, with easy walking access to restaurants and attractions.
Room Quality
8.4
Rooms were described as quaint but had issues such as uneven floors and odors.
Amenities
8.93
Basic amenities were sufficient, but some lacking features like refrigerators or coffee makers were noted.
Value for Money
9.39
Overall value for the experience was viewed positively, especially for a historic hotel.
Food and Beverage
9.44
Quality of food and dining service received high marks, particularly from the on-site restaurant.
Overall Experience
9.61
The general sentiment across reviews reflects a very positive overall experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:19

Property Description

Luxurious Accommodation
Experience comfort and style at The Grand Hotel in McKinney, Texas. Each air-conditioned room is equipped with modern amenities including free WiFi and a flat-screen TV.

Exceptional Dining Options
Indulge in a culinary journey at our on-site restaurant and bar. Enjoy delicious meals and drinks in a cozy and inviting atmosphere.

Convenient Services
Our 3-star hotel offers room service, a 24-hour front desk, and luggage storage for your convenience. Relax and let us take care of all your needs during your stay.

Book now at The Grand Hotel for a memorable and enjoyable experience in McKinney.

Important information:

Guests must be 21 years of age or older to make reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

9.2
Based on 250 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 9.44
Overall Experience: 9.61
B
Bill • couple • us
10
Great hotel
Pros:

Didn’t eat as there is no one open when we got and left

Cons:

Parking and no one opens before 8:30
Drove to Buc-red before we could get anything.

2026-09-20 • via Nuitee
J
Jacci • family_with_children • us
8
Home like!
Pros:

Morning coffee

Cons:

Street noise, but it was a holiday.

2026-09-10 • via Nuitee
M
Maps45045756569 • Family
10
Wonderful First Time Experience
Pros:

Wonderful experience with our first time at The Grand Hotel. We stayed in historic McKinney for a wedding we attended at D'Vine Grace Vineyards (about a 20 minute Uber ride). Room was very comfortable and fully updated. Great location and close to everything!

2026-08-10 • via Tripadvisor
J
Joslyn • solo_traveller • us
8
They staff is wonderful! They go the extra distance to make sure you feel special. We loved the location and would defi
Pros:

The beds were comfortable. The bathroom was large and very nice.

Cons:

It was freezing cold and a little musty smelling. However, it is an old hotel.

2026-08-03 • via Nuitee
Q
Q2400WHsandrah • Family
10
5 star experience
Pros:

We had a sister's getaway here for a couple of nights. The hotel is beautiful and the staff go out of their way to make sure you have everything you need. The rooms were beautifully furnished. The linens and towels were very nice quality. We especially appreciated the fresh coffee and cold water that was furnished in the lobby. We parked our car at the free Chestnut garage, a couple of blocks away, and didn't need it since all the shops and restaurants are on the square and within walking distance. Ricks restaurant, which is in the hotel, was superb!

2026-07-31 • via Tripadvisor
T
tammyhammargren • Family • Dallas, Texas
2
Never again
Pros:

We went there for a wedding and we stayed one night which was the worst night I've ever spent at a hotel. I asked for a quiet room because I'm a light sleeper. Our room was below a bar which did not quiet down until 11 pm😳. The front desk was not helpful in instructing us regarding the different elevators for the second floor, Not good signage. Never see me again. Shower smelled like sewer. All for $317... price gouging people!

2026-07-13 • via Tripadvisor
S
Stephen • solo_traveller • us
8
2026-07-06 • via Nuitee
M
mctowmom • Family • Baytown, Texas
10
Charming hotel
Pros:

I love this hotel: the staff are always pleasant and goes beyond what I’ve come to expect from customer service.
The rooms are clean, comfortable and spacious. If you’re looking for modern amenities such as an in-room refrigerator, there are none. We didn’t miss them. The hotel, lounge and restaurant offer good drinks and well prepared food.

2026-06-26 • via Tripadvisor
G
Gayla • couple • us
10
You have the recipe for a lovely stay. The experience was wonderful.
Pros:

Lovely property with nice staff!

Cons:

Nothing comes to mind.

2026-06-16 • via Nuitee
L
leslie • couple • us
6
2026-06-16 • via Nuitee
D
Dale • solo_traveller • us
10
Fantastic
Pros:

Great hotel - Very nice large spacious room with very comfortable bed. Great location!

Cons:

Parking was not onsite - had to park about a block away in a city parking lot

2026-06-06 • via Nuitee
A
Alison • couple • us
10
Pros:

The location was wonderful!! Sights, sounds and great food right outside the front door!!

Cons:

Nothing

2026-06-03 • via Nuitee
T
Triscuit • solo_traveller • us
10
Loved the proximity to downtown McKinney. Walk out the door and you’re there!
Pros:

Very clean. Friendly staff

2026-06-01 • via Nuitee
Y
Y4562EOsarahh • Friends getaway
10
Wedding Weekend
Pros:

We had our rehearsal dinner in the ballroom (Rick's Chophouse) and our room block at this hotel for our wedding weekend. This hotel is in a great location for shopping, restaurants, bars, etc. Everything is walking distance which made it extremely convenient for our wedding guests. The food for the rehearsal was delicious and the staff was extremely helpful the entire weekend. Claire was at great assist in planning our weekend.

2026-05-19 • via Tripadvisor
S
Samira • couple • us
8
Pros:

Locations

Cons:

Parking was changed .

2026-05-18 • via Nuitee
R
Robin • couple • us
9
A bit awkward
Pros:

Beautiful room and great location

Cons:

Champagne and chocolate covered strawberries were delivered to our room accidentally…. We let hotel know otherwise it would have been a big problem for someone

2026-05-15 • via Nuitee
L
Leticia • couple • us
9
Great small boutique hotel conveniently located in the downtown square
Pros:

Boutique like and very convenient location

Cons:

No bottle water in room

2026-05-15 • via Nuitee
K
Kriz • couple • us
10
2026-05-12 • via Nuitee
R
Randy • couple • us
10
Relaxing
2026-05-05 • via Nuitee
J
James • couple • us
9
For us this day was magical, there was an event going on on the square. We did not know about, and it was a great escape
Pros:

The property was nicely located and super cute.

Cons:

I was aware ahead of time that there were events at this hotel that could be loud until late at night. We were up and having a good time so it was not an issue for us, but if you are an early to bed person, this is probably not the hotel for you. Loud wedding party, music until 11 and the noises from cleaning up and people leaving.

2026-04-16 • via Nuitee