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Facilities
Property facilities
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Fireplace in lobby
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No single-use plastic straws
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Comprehensive recycling policy
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No single-use plastic stirrers
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No single-use plastic water bottles
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No single-use plastic soda bottles
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Guest education on local ecosystems and culture
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Designated smoking area
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Concierge service
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Wheelchair accessible
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Picnic area
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Gift shops or newsstand
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Fireplace in lobby
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Television in common areas
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Library
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Porter/bellhop
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Tours/ticket assistance
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Snack bar/deli
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Parking (limited spaces)
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Free self parking
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Pool sun loungers
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Game viewing nearby
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Game drive nearby
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Safari nearby
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Housekeeping on request
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Mosquito nets
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Vegetable garden
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Banquet hall
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Eco-friendly cleaning products provided
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LED light bulbs
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Change of towels (on request)
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Change of bed sheets (on request)
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Humane animal treatment
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Guest education on local ecosystems and culture
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Double-glazing on all windows
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At least 80% of all lighting comes from LEDs
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Comprehensive recycling policy
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No single-use plastic soda bottles
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No single-use plastic stirrers
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Biodegradable/compostable stirrers
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No single-use plastic straws
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No single-use plastic water bottles
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Reusable cups only
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Reusable tableware only
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Water-efficient showers only
Review Highlights
Categories
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Property Description
Discover the perfect getaway at Fairmont Mara Safari Club, where luxury meets nature.
Recreational Amenities
Unwind in our dazzling outdoor pool or explore the stunning landscape on rental bicycles. With lush surroundings, your adventure starts right outside your door.
Gourmet Dining Options
Savor delectable local and international dishes at The Dining Room, complemented by 24-hour room service. The experience continues with refreshing cocktails from our poolside bar or one of our enticing lounges.
Comfortable Accommodations
Retreat to one of our 51 stylish guestrooms featuring plush pillowtop beds and private balconies. With designer toiletries and serene views, relaxation is your ultimate escape.
Escape to nature's paradise today and reserve your stay at Fairmont Mara Safari Club!
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Property Policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Sustainability Certifications
Green Globe
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Check-in & Check-out
Contactless check-out is available
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
-
Sustainability Certifications
Green Globe
-
Check-in & Check-out
Contactless check-out is available
-
Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
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Accessibility
No elevators
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
Location
Guest Reviews
Staff was great, everything was clean
No Internet in the rooms, the quality of food was so so, the cars were ok, not Greta usually they did not clean inside from a day to the next. The one that picked us up at the airport was dirty and the next day they had not cleaned it
The Fairmont Mara Safari Club was an unforgettable experience, enhancing our 10th wedding anniversary. Hannah Gitau and Miriam Akhonya’s communication and attention to detail, along with the staff’s care, made our stay smooth. Charles and Eddie’s orientation was excellent.
Our room had a welcome message from Jackson and team, who kept it stocked and clean. We had a stunning view of hippos from our room. Staff recognized us by name in the lobby, and David at the bar knew our drink orders. Rose, our server, was attentive, and other staff like Shiko, Kilonzo, and James contributed to our experience.
Game drives with Alfred and Steve were highlights, spotting the Big Five and exceeding expectations. On our last day, Lamson and Steve made the drives exciting. William, Mary, Winny, and others made us feel like family.
We cherished the boma dinners and surprise celebrations. We hope the staff are recognized for their work and interns can join the team. Thank you for an amazing experience.
The staff were attentive, warm and kind and the service was top notch. Really enjoyed our stay here and the game drives. Our driver Sam was truly excellent and knowledgeable.
Given the nature of the property, you could see bugs, frogs and other creatures inside the tent which didn’t make my stay very comfortable. The upside was that the staff were very attentive and helpful whenever we needed their help. I also didn’t like that there’s no network or WiFi inside the tents — you have to go to the lobby to get connected to the world.
We cannot say enough good things about this place! It was beautiful! Very clean and safe. The food was incredible and the staff was exceptional! Everyone was so friendly! They knew our names and made us feel so welcome. The tented lodges were so awesome. Everything was comfortable and every detail tended to.
Our twice daily safari drives were the obvious highlight. We saw the Big 5 and sooo much more! Everything was perfect! We loved this place and its staff so much, we didn’t want to leave!
We have no complaints.
Fantastic location and wonderful service. Not to mention that it’s a real oasis in the wilderness. The facilities are great and our Glam Tent was on the bend on the Mara where the Hippos hang out so we got to see them every day! A little noisy but wonderful.
The facility is lovely and very well looked after and maintained. The staff was super attentive and Peter our Head Waiter was great and looked after us the whole trip. Our Guide and Driver David was exceptional and made the trip magical with all the animal spotting and leisurely time we were able to spend in what I would call an Animal Kingdom! Our family of 4 have the most amazing memories!
We would return in a heartbeat!
It was spectacular all around. We did have one small incident when a small lizard got into the Tent, but the staff took it out and everything was back to normal.
Location can’t be beat !!
AMAZING!!!! Loved every minute of our stay. Waking up and looking at hippos from our terrace was wonderful every morning. Staff can't do enough for you, special thanks to Jerimiah, our guide, for spotting and showing us so many animals. Food is outstanding. Absolutely amazing place, really hoping that we will be back. Thank you very much.
Would have been nice if pool was heated, didn't stop my son from swimming, but my husband and I weren't that brave
The stay was enchanting. Our room overlooked the Mara River, allowing us to watch the hippos bathe daily. The staff was invariably friendly and smiling. Rose, our waiter, was perpetually cheerful. Caleb, in housekeeping, delighted us with charming notes. Moseka, our safari guide, impressed us with his extensive knowledge and knack for finding incredible spots. Nancy, the hotel manager, made it a point to check on us daily, ensuring our satisfaction. In summary, the experience was exceptional, and I am eager to return. My gratitude to Fairmont for their exceptional service!
Great stay. Safari drives were outstanding. Slept peacefully with the sounds of hippos in the river yards from our tent.
Customer service was great. Facilities were also great
Nothing to mention
Location & Moses our driver
Outrageous price for the service and food
Our stay was a unique experience that me and my partner will never forget. The staff goes above and beyond to make you feel comfortable. Little details everywhere remind you that this is a luxury experience. The food was world-class. But the best thing is the location next to the Mara River. Hearing the hippos bellowing while in bed inside our tent and our game drives early in the morning with an incredibly knowledgeable and expert Masai driver are the kind of things that will stay with us forever.
Nothing at all.
Wilson our driver - WHAT A LEGEND.
Amazing to see all of the animals - saw all of the big 5 on our first day
Hippo corner was a great edition
Don’t get me started on the food, literally the most flavourful food I have eaten, better than any London restaurant.
Thought the edition of taking a couple of chairs and a drink to watch the sunset (for free..) after your game drive would’ve been great as many competitors provide this
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