HOTEL MYSTAYS Sapporo Aspen

Hotels
•
Mystays Hotel Group
8.4 (5750 reviews)
Kita-ku Kita 8-jo Nishi 4-5 , Sapporo , JP
+81 11-700-2111

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Excellent location near Sapporo JR station
Close to Hokkaido University and local dining options
Good, tasty breakfast (buffet)
Clean rooms and comfortable beds
Some rooms are spacious (suitable for 3 people)
Friendly and helpful staff (quick booking adjustments, multilingual staff)
Good value / affordable pricing
Convenient for sightseeing and transit
Cons:
No free TV channels (only paid movies)
No complimentary bottled water/coffee in room
No large public bath and limited bath amenities
Housekeeping entered a room despite 'do not disturb' sign (privacy concern)
Some rooms are small and make luggage handling difficult
Noise from neighboring rooms in some cases
Parking cannot be reserved/booked
Prices reported to be rising

Categories

Cleanliness
8.2
Rooms are generally described as clean and well kept, but there is at least one strong negative incident (housekeeping entering a room despite a 'do not disturb' sign and guests being disturbed by cleaning calls).
Service
9
Staff praised for friendliness and helpfulness (rapidly adjusted bookings after typhoon, Korean-speaking staff available, smooth assistance), indicating very positive service overall.
Location
9.2
Consistently highlighted as excellent — about a 5-minute walk from Sapporo JR station, very close to Hokkaido University and many food options, ideal for sightseeing.
Room Quality
8.2
Mixed room-size feedback: several guests found rooms large, clean and comfortable with good beds, while others reported small rooms that made luggage handling and movement difficult; occasional poor view/floor assignment.
Amenities
6.5
Multiple complaints about limited amenities: no free TV channels (only paid movies), no complimentary bottled water/coffee sachets in some cases, no large public bath and limited bath additives; parking cannot be pre-booked.
Value for Money
8.8
Many guests noted surprising affordability and good value for the price; a few comments mention rising prices, but overall perceived as good value.
Food and Beverage
9
Breakfast repeatedly praised as tasty, varied and enjoyable (calm buffet atmosphere); multiple positive comments about breakfast quality.
Overall Experience
8.3
Overall sentiment is positive: convenient location, good service, tasty breakfast and comfortable beds drive strong experiences, tempered by some amenity shortcomings and occasional room/cleaning issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Central Location and Convenience
The 4-star HOTEL MYSTAYS Sapporo Aspen is a stone's throw away from JR Sapporo Station, ensuring easy access for guests to explore the city.

Comfortable and Well-Equipped Rooms
Guests can unwind in rooms featuring air-conditioning, heating, a fridge, and a flat-screen TV. The en suite bathroom with a high-tech toilet adds a touch of luxury to your stay.

Delicious Dining Options and Nearby Attractions
Indulge in a Japanese and Western-style breakfast buffet at the hotel's breakfast hall. Additionally, the hotel's proximity to Sapporo Clock Tower, Odori Park, and the Sapporo Beer Museum offers ample entertainment options.

Book now for a delightful stay at HOTEL MYSTAYS Sapporo Aspen!

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

Alipay is accepted at the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Location

Guest Reviews

8.4
Based on 5750 reviews
Cleanliness: 8.2
Service: 9
Location: 9.2
Room Quality: 8.2
Amenities: 6.5
Value for Money: 8.8
Food and Beverage: 9
Overall Experience: 8.3
H
Hank • couple • tw
10
2026 十月 | 交通便利 | 空間大
Pros:

飯店位置方便，就在札幌站北口大約 5 分鐘的路程，或者走地下道出入口的話，上來地面後只需要過一個馬路即可抵達。

房間空間大、三個人住起來也不會太擁擠。

Cons:

無

2026-10-31 • via Nuitee
T
TSUI • family_with_children • hk
6
不像以往在其他城市入住的Mystay 所提供設施那麼好
Cons:

沒有免費的電視節目。只有收費電影
沒提供樽裝水及咖啡包

2026-10-31 • via Nuitee
Y
Yi Zhen • couple • tw
10
2026-10-31 • via Nuitee
H
Hank • extended_group • tw
10
2026 十月 | 交通便利 | 空間大
Pros:

飯店位置方便，就在札幌站北口大約 5 分鐘的路程，或者走地下道出入口的話，上來地面後只需要過一個馬路即可抵達。

房間空間大、三個人住起來也不會太擁擠。

Cons:

無

2026-10-31 • via Nuitee
S
Satjar • solo_traveller • th
8
2026-10-31 • via Nuitee
掛水 • solo_traveller • jp
6
Pros:

ベットが広くて、1人でもゆっくり
することができて良かったです

Cons:

隣の人話声がうるさくて良くなかった
ところです

2026-10-30 • via Nuitee
K
kanako • extended_group • jp
8
2026-10-30 • via Nuitee
Y
Yuusuke • family_with_children • jp
9
2026-10-30 • via Nuitee
E
Eunjeong • solo_traveller • kr
8
2026-10-30 • via Nuitee
K
kazuko • solo_traveller • jp
9
落ち着いて宿泊できた
Pros:

他に比べて広かった。
バイキングが落ち着いた雰囲気で美味しく楽しめた。

Cons:

眺望が良いが良いお部屋とあったのに4階で良くなかった。

2026-10-30 • via Nuitee
游来游去 • couple • cn
10
Pros:

地理位置优越，近JR站，距离北海道大学仅几百米，附近很多食的选择，十分理想的旅行居住点

2026-10-30 • via Nuitee
I
Ikeya • family_with_children • jp
10
快適でした～✌️
Pros:

札幌駅から近く観光であちこち移動するのも楽でした。北大も通りを挟んだ反対側にあり、紅葉した並木道を散策でき良かった。
お部屋も広くきれいで、何より値段が安く驚いた。

Cons:

特になし。

2026-10-30 • via Nuitee
T
TING CHIA • solo_traveller • tw
10
Pros:

早餐好吃 地點好 枕頭好睡

Cons:

沒有

2026-10-29 • via Nuitee
C
CHIEH YEN • couple • tw
8
整體都很棒，下次也願意著，但會選房間大一點的
Pros:

早餐不錯吃，所有的員工服務態度也都很好
飯店的位置很棒，札幌車站走出來就到
離北海道大學也很近，可以直接走去看銀杏大道
重點是這次旅程原本要住四個晚上
因為颱風關係導致我們只能住後面兩天
聯絡飯店後，迅速地幫我們做調整，這點感到非常的開心

Cons:

房間很小（10坪），要開一個28寸行李箱很困難
我們住雙人房，更別說兩個了
一個人在桌上開，另一個人在門口前的走道開
會影響到走道跟浴室進出

2026-10-29 • via Nuitee
S
Sungjen • couple • tw
9
非常不錯
Pros:

服務良好，環境舒適

2026-10-29 • via Nuitee
貴昭 • couple • jp
10
ありがとうございました
Pros:

ベッドが熟睡できました

朝食が美味しかった

Cons:

大浴場が無いのが残念
アメニティに入浴剤
疲れが取れるものが欲しいです

2026-10-28 • via Nuitee
M
Marek • couple • pl
9
Perfect place to explore Sapporo
Pros:

Perfect located, very close to train and metro station, close to city center ans shopping centers. Large room, very clean. Very comfortable bed.

Cons:

You can't book parking place

2026-10-28 • via Nuitee
Y
Yuka • couple • jp
10
2026-10-28 • via Nuitee
浜屋 • family_with_children • jp
8
Pros:

駅から近い。ホテルきれい。

Cons:

値段がどんどんたかい

2026-10-27 • via Nuitee
H
HYUNKYUNG • family_with_children • kr
10
Pros:

바로앞 5분 걸음 지하철역
건너편 세이코마트
직원분들 매우 친절하구 한국어 가능하신분
있구여
무엇보다 위치 탁월합니다

2026-10-27 • via Nuitee