Hôtel Alba

Hotels
8.6 (1693 reviews)
27, Avenue du Paradis , Lourdes , fr

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Cons:
Breakfast options could be improved
Cleanliness issues noted in some areas

Categories

Cleanliness
8.28
Cleanliness was generally appreciated, though there were mentions of issues in some rooms.
Service
9.15
Staff received many compliments for being helpful and attentive.
Location
9.19
The hotel is praised for its great proximity to key attractions.
Room Quality
8.64
Rooms are noted to be clean, spacious, and well-maintained.
Amenities
8.47
Amenities were generally acceptable but had room for improvement, particularly regarding breakfast.
Value for Money
8.63
Considered good value based on location and service but some issues with breakfast options affecting perceived value.
Food and Beverage
7.68
Breakfast options received negative remarks, impacting the overall experience.
Overall Experience
8.75
Overall experiences were positive despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:24

Property Description

River View Location
The hotel Alba in Lourdes offers a picturesque setting overlooking the tranquil River Gave. Enjoy the serene views right from your room or while relaxing on the terrace.

Dining and Relaxation
Indulge in delectable meals at the hotel's spacious restaurant offering a delightful set menu. After a day of exploring, unwind in the inviting lounge and bar for a refreshing drink.

Convenience and Connectivity
Benefit from the on-site chapel for moments of peace and the business centre for any work needs. Stay connected with complimentary Wi-Fi and make use of the computers provided for guests' convenience.

Experience comfort and convenience at the Alba during your visit to Lourdes.

Important information:

The maximum vehicle length for parking at this property is 16 feet. Motorhomes cannot park here.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LDE

Location

Guest Reviews

8.6
Based on 1693 reviews
Cleanliness: 8.28
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.63
Food and Beverage: 7.68
Overall Experience: 8.75
V
Velupillai family_with_children gb
10
Pros:

Very good

2026-08-29 via Nuitee
P
Pereira solo_traveller fr
10
Pros:

Gostei da recepção, os funcionários foram muito prestativos.

2026-08-29 via Nuitee
A
ahou Vanessa solo_traveller fr
9
2026-08-29 via Nuitee
D
DOMINIQUE family_with_children fr
8
Pros:

Bon hotel , agréablement surpris avec le contraste des constructions qui est un peu morose quand on arrive la premiere fois

2026-08-28 via Nuitee
M
Maria couple es
10
Genial!
Pros:

La cama era muy cómoda y grande!!
El personal magnífico, nos atendieron muy bien! Gracias!

2026-08-27 via Nuitee
L
Lauriane family_with_children fr
9
Très bon séjour
Pros:

Chambre propre, très calme, fonctionnelle. Belle vue. Personnel très aimable, tant à l'accueil qu'en cuisine (petit déjeuner et dîner).

Cons:

Attention aux petites remarques faites en interne au personnel qui devraient rester dans la sphère pro et privée... nous avons entendu à 2 reprises certaines personnes se faire 'réprimander', ces conversations devraient être évitées autour des clients. Mais sinon RAS :)

2026-08-27 via Nuitee
L
Ludmila family_with_children fr
10
Parfait !
Pros:

Le personnel est fantastique . Que ce soit l’accueil ( Kamna) , le restaurant ou le petit dej ( Pierre) . Vraiment , une bienveillance incroyable et une gentillesse sincère . Merci beaucoup 😊

2026-08-27 via Nuitee
S
Sara family_with_children it
10
2026-08-27 via Nuitee
M
Marasa-bastin solo_traveller be
10
Pros:

L'accueil exceptionnel et une gentillesse, près à contenter le clients toujours disponible, si il y a un petit problème vite réglé .Cela fait 4 ans que l'on va à cette hôte toujours sastifait merci aux Personnels .D'ailleurs on tournera Super hôtel mérites ses 4 étoiles

Cons:

Tout est parfait

2026-08-26 via Nuitee
J
Jose Miguel family_with_children es
8
en paz
Pros:

la amabilidad de los empleados todos pero sobre todo manuel sophie y elmaitre del comedor

Cons:

el horario de cena muy estricto y menu poco variado,
quizas fue algo puntual

2026-08-26 via Nuitee
P
PEDRO couple es
9
Pros:

la amplitud de la habitación y la amabilidad del personal

Cons:

Me gustó todo

2026-08-26 via Nuitee
V
Vasanth family_with_children gb
10
2026-08-25 via Nuitee
E
Eliana_B family_with_children es
8
Nice hotel to discover Lourdes and surroundings by car . Confortable rooms . Good parking .
Pros:

Good hotel , close to the center . Clean , good facilities . Confortable rooms . Good value for money . Parking is ok but better to call before arriving .

Cons:

Restaurante service could be better as they only offer dinner for a short period of time . We found breakfast a bit expensive and there are no other options around the hotel .

2026-08-24 via Nuitee
P
Pilar family_with_children es
7
En general estancia agradable y trato fantástico
Pros:

El hotel estaba muy bien ubicado y el personal fue muy amable

Cons:

En algunas zonas faltaba limpieza. En las partes altas de la habitación había telarañas con arañas incluidas

2026-08-24 via Nuitee
J
jerome family_with_children fr
9
Très bon séjour !
Pros:

Bien situé, vue sur le Gave.

2026-08-24 via Nuitee
S
SERGE extended_group fr
8
Le personnel hôtelier a rendu le séjour agréable
Pros:

L’accueil du personnel

Cons:

Le lit n’a pas été bien dressé 🥴

2026-08-24 via Nuitee
TANIA solo_traveller il
10
2026-08-24 via Nuitee
C
Chizhou solo_traveller fr
9
2026-08-24 via Nuitee
M
Manon family_with_children fr
10
2026-08-24 via Nuitee
J
Joseph solo_traveller fr
10
Pros:

Staff aimable et l’hotel est propre et accessible. Merci à Kamma et son équipe pour leur accueil chaleureux à l'arrivée. Le petit déj etait très bon, merci à Pierre et son équipe pour leur travail et accueil. On reviendra tous les ans !!

2026-08-23 via Nuitee