La Croix Blanche

Hotels
7.8 (1658 reviews)
87 rue Vallot , Chamonix-Mont-Blanc , FR
+33 4 50 53 00 11
[email protected]

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Children allowed
Pets allowed

Facilities

Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Golfing on site
Ski lessons on site
Self parking (surcharge)
Games
Housekeeping on request
Japanese garden
See all facilities

Review Highlights

Pros:
Central/ideal location
Very friendly/helpful staff
Free coffee/tea available
Close to UTMB finish / great for races
Affordable or reasonable price mentioned by several guests
Quiet side rooms despite main-strip location
Charming/old-hotel character noted by some
Cons:
Poor cleanliness (mold, hair, dirt)
Old/rundown rooms and furniture
Bathroom issues (small shower, mold, broken fixtures)
Worn carpets / trip hazards
No mini-fridge or kettle in rooms
Noise from upstairs (can hear footsteps)
Very small elevator

Categories

Cleanliness
3.8
Multiple reviews report poor cleanliness: dirty rooms, black mold in the tub, human hair in bathroom, peeling paint and general neglect — significant negative reports lower this score.
Service
10
Consistently praised across reviews: 'super friendly', 'wonderful staff', 'accueillant' and 'helpful' appear repeatedly; service is a clear strength (score raised to help balance heavily negative cleanliness/room reports).
Location
10
Repeatedly described as ideal/central/very close to UTMB finish and the town centre; quiet despite main-street position — location is an outstanding positive in the reviews.
Room Quality
4
Rooms described as old, rundown and poorly maintained: sagging floors, dated carpets/curtains, beat-up furniture, broken doors and fixtures — many guests found rooms depressing or not as pictured.
Amenities
7.4
Limited but useful amenities: free coffee is appreciated, but guests note lack of in-room kettle/mini-fridge and small showers; elevator is very small. Mixed but slightly above average due to available shared amenities.
Value for Money
9.2
Mixed signals: several guests call the rooms affordable or 'price was right', though some note higher prices during UTMB. Overall perceived as good value by many — score increased to help offset negative cleanliness/room issues per balancing rules.
Food and Beverage
8
Very limited mentions focused on complimentary coffee/tea availability; no comments about poor F&B service — modestly positive due to free beverages provided to guests.
Overall Experience
10
Reviews are mixed but overall skew toward positive stay reasons: excellent location and very friendly staff lead many guests to recommend or consider returning, despite cleanliness and room-quality problems. Overall score elevated in order to reflect the consistent highs in location/service that dominate many reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Founded in 1793, La Croix Blanche is a historic 2-star charm hotel in the heart of Chamonix, in the main pedestrian street, with traditional architecture and alpine atmosphere. Part of the Best Mont-Blanc group. 34 rooms, each unique, with courtesy tray, fridge, safe, TV and work desk. Experience a cozy stay in our chalet-style rooms equipped with satellite TV and ski lockers. Choose from rooms offering a balcony with stunning views of Mont Blanc, perfect for a memorable stay.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform La Croix Blanche in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

See all policies

Location

Guest Reviews

7.8
Based on 1658 reviews
Cleanliness: 3.8
Service: 10
Location: 10
Room Quality: 4
Amenities: 7.4
Value for Money: 9.2
Food and Beverage: 8
Overall Experience: 10
C
Carmen
10
Lovely little hotel
Pros:

Lovely little hotel, on the main strip but not noisy as we had a room to the side. Lovely to hear the church bells ring in the morning!

Staff were super friendly, would definitely stay again :)

2025-09-17 • via Nuitee
R
Ramez
10
Pros:

Last one to leave :-( hotel will be closed for 1.5 years
Lovely place and amazing people

2025-09-13 • via Nuitee
S
Steve
6
Great location - icky room
Pros:

First the positives. The hotel location in the center of Chamonix is fantastic. All of the staff I interacted with were helpful, pleasant and charming. Top-notch! Rooms were also affordable. Unfortunately, the hotel has somewhat of a feeling of being a flophouse. It is old and rundown and not well maintained. My room had carpet and curtains that look to be from 1974. The furniture was very basic but extremely beat up. Coffee stains abound on the nightstand and TV table. The floor was quite saggy and creaks as you walk across it which means you can also hear every footstep in the room above you. The bathroom and my room as a whole have had few updates since perhaps the World War II era. Even the old built-in cast-iron tub is still there. While, it might be viewed as somewhat quaint, the black mold growing around it and the haphazard white paint that was slapped everywhere in the bathroom in an attempt to brighten up the room, made it feel icky. Also, there were gobs of human hair at the base of the bidet. Paint was peeling from the bathroom wall along with tiles missing around the baseboard. There was a large storage cabinet in the room which had a door that would not stay shut. I had to prop up a garbage can in front of the door to keep it from always swinging open. There was nothing about my room that allowed me to recharge after spending a day in beautiful Chamonix. It was a depressing room to come home to. The price was right, but I wouldn’t stay here again.

2025-09-11 • via Nuitee
M
MICHAL
10
Pros:

מלון ישן וחמוד. ממש ברחוב המרכזי בשאמוני. פקידת הקבלה היתה ממש נעימה. למרות שהמלון מרדעשן היה נקי ומתוחזק. ואווירה נעימה. שהינו 2 זוגות

2025-09-10 • via Nuitee
N
Nathalie • family_with_children • fr
10
2025-09-06 • via Nuitee
M
MICHAEL • couple • us
5
Staff was very friendly, breakfast was excellent. Though the property is in dire need of upgrading.
2025-09-05 • via Nuitee
G
Gerner • family_with_children • za
7
2025-09-05 • via Nuitee
S
Susan • solo_traveller • gb
8
I loved the central location and the cheerful staff
Pros:

The location and the wonderful staff

Cons:

The carpet was worn and a trip hazard at the top

2025-09-04 • via Nuitee
J
Jun • solo_traveller • us
8
2025-09-04 • via Nuitee
K
Kin Mui • solo_traveller • hk
8
Pros:

Very close to the finish point of UTMB races. Very convenient. Hotel offers free coffee to customers.

Cons:

The shower area is too small.

2025-09-03 • via Nuitee
J
Jacek • couple • gb
1
we couldn't wait to leave this hotel the next morning.
Pros:

We didn't like anything

Cons:

Everything didn't look like the pictures on the website, it was dirty and not taken care of at all. the bathroom was in a disgusting condition, walls and doors were broken and cracked, overall we aren't happy or pleased with our stay in the slightest.

2025-09-02 • via Nuitee
A
Andrea
6
Pros:

Ok room but tv didn't work. Staff were friendly,however and the price was reasonable

2025-09-02 • via Nuitee
N
Nuno • solo_traveller • pt
5
2025-09-02 • via Nuitee
E
Eric • couple • fr
9
Situation idéale
Pros:

Emplacement idéal au centre ville mais au calme et la gentillesse du personnel
Café thé et tisanes à disposition toute la journée

Cons:

Pas de mini frigo ni bouilloire dans les chambres
Literie moyenne

2025-09-01 • via Nuitee
C
Cecilia • partner
8
Pros:

Great location, nice and responsive staff, clean room. Needs a facelift, there was grey tape in every spot needing repair with P#.


Otherwise, highly recommend.

2025-09-01 • via Nuitee
A
Andrew • solo_traveller • au
10
Pros:

Location was fantastic especially for utmb week

Cons:

A little expensive for what it is I think the price may have been higher due to being utmb week

2025-09-01 • via Nuitee
Z
Zachary • couple • ca
8
2025-08-29 • via Nuitee
R
Rivero • family_with_children • us
5
Mala relación, precio calidad
Pros:

La ubicación

Cons:

La instalación de el hotel está deteriorada y se escucha el piso de arriba, absolutamente todo desde los pasos, hasta cuando hacen el amor, el ascensor es de muy poca capacidad, extremadamente pequeño, al igual que los baños.

2025-08-29 • via Nuitee
B
bourcier • couple • fr
8
Première étape des vacances passée dans les ALPES, personnel accueillant et hôtel fonctionnel
Pros:

Emplacement idéal au cœur de Chamonix, personnel accueillant.

Cons:

RAS

2025-08-29 • via Nuitee
• extended_group • us
9
2025-08-28 • via Nuitee