Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and attentive staff
Central location
Cons:
Room size might be small
Noise from neighboring rooms

Categories

Cleanliness
8.78
Reviews indicate the hotel is very clean and well-maintained.
Service
9.25
The staff are often described as very friendly and attentive.
Location
9.29
Multiple reviews praise the central location and accessibility.
Room Quality
8.24
Some comments about small room size and noise imply mixed sentiments.
Amenities
8.77
Amenities are generally appreciated, though specific mentions are limited.
Value for Money
8.73
Several reviews suggest good quality for price, though some minor complaints noted.
Food and Beverage
8.98
The breakfast quality received positive feedback, adding to overall satisfaction.
Overall Experience
9.15
Guests report positive stays overall with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 07:33

Property Description

Historic Charm
Experience the magic of staying in a beautifully restored 15th-century building just steps away from Toledo Cathedral. Admire the stunning cathedral views from our roof terrace and enjoy the unique blend of history and modern comfort.

Elegant Rooms
Indulge in our air-conditioned rooms, each thoughtfully designed with a desk, TV, and private bathroom. Some rooms boast ornate wooden ceilings and original medieval palace paintings, while others offer private balconies for a touch of luxury.

Convenient Location
With a 24-hour reception and luggage storage, Hotel Santa Isabel ensures a seamless stay. Explore Plaza de Zocodover and Toledo's vibrant shopping district, both a short stroll away. Book now for an unforgettable experience in Toledo.

Important information:

Parking for motorbikes is available for EUR 7 per day. Please note that parking for both cars and motorbikes can only be confirmed on the day of arrival. Please contact the property from 09:00 to confirm.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 14 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 5650 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.98
Overall Experience: 9.15
M
Mosquera • solo_traveller • ar
10
Excelente experiencia en hotel Santa Isabel.
Pros:

La arquitectura del edificio, el respeto por su historia, las vistas de la ciudad desde su terraza, la higiene y el personal súper atento.

Cons:

La ducha es pequeña

2026-07-25 • via Nuitee
M
Macarena • solo_traveller • es
9
Excelente y céntrico lugar.
Pros:

El hotel se encuentra en pleno centro, al lado del Ayuntamiento y de la Catedral. Personal muy amable, la habitación y el baño en perfectas condiciones. Recomiendo subir a la terraza para ver el atardecer desde allí. Relación calidad precio insuperable.

2026-07-25 • via Nuitee
T
Tamara • solo_traveller • il
9
Pros:

The terrace

Cons:

No bar

2026-07-25 • via Nuitee
R
Raquel • solo_traveller • es
10
2026-07-23 • via Nuitee
J
Jessica • extended_group • nl
8
Prettig authentiek verblijf
Pros:

Centrale ligging, sfeervol hotel

2026-07-23 • via Nuitee
L
Lisa • solo_traveller • us
10
Wonderful building and amazing staff
Pros:

Beautiful historic building and the most helpful and accommodating staff! Loved the location.

2026-07-23 • via Nuitee
Z
Zhivko • solo_traveller • bg
9
2026-07-22 • via Nuitee
E
Enric • couple • es
9
Una bona experiència en un lloc molt agradable
2026-07-21 • via Nuitee
I
Isaac • couple • us
10
2026-07-21 • via Nuitee
R
Roberto M • couple • us
10
Pros:

Everything! Great location and people!

2026-07-21 • via Nuitee
T
Tourn • couple • uy
8
El personal de maravilla, Joaquín y Juanjo se destacaron por su amabilidad
Pros:

La ubicación

Cons:

Tenia mucho olor a encierro y no entendemos porque y por donde entraban plumas de paloma

2026-07-21 • via Nuitee
M
Marc • couple • nl
9
Sehr gutes Preis-Leistungsverhältnis, zentral gelegen. Toledo hat so viel zu bieten
Pros:

Hervorragende Betten, selten so gut im Hotel geschlafen wie bei Santa Isabel
Tolle Aussicht von der Rooftop zur Kathedrale

2026-07-21 • via Nuitee
D
Daniel • solo_traveller • au
8
Pros:

Great location and very friendly staff.
Beautiful building.

Cons:

Basic room. Mine didn't have a nice view.
But functional

2026-07-21 • via Nuitee
C
Christopher • couple • gb
9
Great choice
Pros:

Lovely traditional hotel in Toledo old town. Easy walking to all main sights. On site car parking although spaces are limited and need to be booked on the morning of arrival. Very quiet and peaceful location and great comfortable beds.

2026-07-20 • via Nuitee
D
dolors • couple • es
8
2026-07-20 • via Nuitee
B
Billys • solo_traveller • us
10
2026-07-20 • via Nuitee
B
Boryana • couple • bg
9
2026-07-19 • via Nuitee
T
Tatiana • solo_traveller • co
10
Asombrosa
Pros:

Me encantó

Cons:

Todo estuvo bien

2026-07-19 • via Nuitee
M
Maria Belén • solo_traveller • ar
10
Impecable y céntrico!
Pros:

Todo excelente. Pase 1 noche, limpio, amable atención, a 2 cuadras de la catedral, a 3 del museo del Greco. Todo cerca e impecable. Muy linda vista en terraza para fotos por la noche con catedral y alcazar iluminado.

Cons:

Nada por decir

2026-07-19 • via Nuitee
C
clara • solo_traveller • it
10
Pros:

Posizione, struttura, camera, terrazza, accoglienza, pulizia

Cons:

Niente, tutto perfetto

2026-07-19 • via Nuitee