Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and attentive staff
Central location
Cons:
Room size might be small
Noise from neighboring rooms

Categories

Cleanliness
8.78
Reviews indicate the hotel is very clean and well-maintained.
Service
9.25
The staff are often described as very friendly and attentive.
Location
9.29
Multiple reviews praise the central location and accessibility.
Room Quality
8.24
Some comments about small room size and noise imply mixed sentiments.
Amenities
8.77
Amenities are generally appreciated, though specific mentions are limited.
Value for Money
8.73
Several reviews suggest good quality for price, though some minor complaints noted.
Food and Beverage
8.98
The breakfast quality received positive feedback, adding to overall satisfaction.
Overall Experience
9.15
Guests report positive stays overall with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 07:33

Property Description

Historic Charm
Experience the magic of staying in a beautifully restored 15th-century building just steps away from Toledo Cathedral. Admire the stunning cathedral views from our roof terrace and enjoy the unique blend of history and modern comfort.

Elegant Rooms
Indulge in our air-conditioned rooms, each thoughtfully designed with a desk, TV, and private bathroom. Some rooms boast ornate wooden ceilings and original medieval palace paintings, while others offer private balconies for a touch of luxury.

Convenient Location
With a 24-hour reception and luggage storage, Hotel Santa Isabel ensures a seamless stay. Explore Plaza de Zocodover and Toledo's vibrant shopping district, both a short stroll away. Book now for an unforgettable experience in Toledo.

Important information:

Parking for motorbikes is available for EUR 7 per day. Please note that parking for both cars and motorbikes can only be confirmed on the day of arrival. Please contact the property from 09:00 to confirm.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 14 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 5408 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.98
Overall Experience: 9.15
K
Katherine • solo_traveller • gb
9
Pros:

Very friendly helpful staff. Beautiful views from roof terrace
Very close by parking

2026-05-23 • via Nuitee
K
Kerstin • couple • us
9
Fantastic
Pros:

Cute
Historic. Quaint.

Cons:

Room was small

2026-05-23 • via Nuitee
C
Caridad Marcia • couple • us
10
Enamorada de Santa Isabel y de Toledo
Pros:

El Hotel pequeño, pero muy acogedor el personal magnífico, además de eso la ubicación no pudo haber sido mejor

Cons:

Me hubiera gustado haber tenido una cafetera eléctrica o un microwave

2026-05-23 • via Nuitee
J
Josep • couple • es
7
2026-05-22 • via Nuitee
D
Domingo • solo_traveller • es
7
Pros:

Limpieza,atencion

Cons:

Cir ular con coche al parking....
Callejas estrechas

2026-05-22 • via Nuitee
B
Barrere Frederic • solo_traveller • fr
9
Pros:

Personnel agréable et serviable. Chambre avec vue propre et pratique. Très bon emplacement.

2026-05-21 • via Nuitee
M
M Estefania • solo_traveller • es
10
Para repetir indefinidamente 😜
Pros:

Las vistas son excelentes. Los horarios de la terraza súper acertados y con libertad de subir lo que uno guste a la misma. Ubicación excelente. Y el trato muy bueno . Repetir sin ninguna duda.

2026-05-21 • via Nuitee
J
Jon188 • solo_traveller • gb
9
Pros:

Friendly reception lovely spacious room
Location perfect for exploring Toledo

Cons:

Nothing

2026-05-21 • via Nuitee
D
Diego • solo_traveller • cl
9
Justo y necsario
Pros:

Las vistas son muy bellas en la azotea y el personal fue muy amable y servicial!

Cons:

En la pieza solo había un enchufe a usar, el control remoto no funcionaba bien, por lo demás todo bien

2026-05-21 • via Nuitee
M
Marc • solo_traveller • fr
9
2026-05-20 • via Nuitee
H
hugo • solo_traveller • es
8
Buena opción calidad - precio
Pros:

La ubicación es inmejorable, además en mi opinión el parking hace que te olvides de problemas con el coche.

Cons:

Nada

2026-05-20 • via Nuitee
F
florchan_1991 • solo_traveller • ar
9
Pros:

La ubicación y las instalaciones.

Cons:

El ascensor era pequeño.

2026-05-20 • via Nuitee
W
Wolfgang • couple • de
9
Nettes Hotel mit super toller Dachterrasse
Pros:

Ein sehr nettes Hotel mit hilfsbereiten, freundlichen Gastgebern. Das Frühstück ist landestypisch und eine gute Gelegenheit spanische Gewohnheiten kennenzulernen. Es war ruhig. Wir haben nachts gut geschlafen. Das Hotel liegt sehr zentral zu den wichtigsten Sehenswürdigkeiten. Ein Highlight ist die Dachterrasse. Hier kann man herrlich den Abend verbringen.

Cons:

Wir haben nichts zu beanstanden. Es hat uns gut gefallen

2026-05-20 • via Nuitee
J
jacqueline • extended_group • gb
10
Great value in the centre of toldeo
Pros:

Great location . Very nice breakfast served to table . Good restaurant service . We enjoyed sitting on the terrace and bought wine and beer from reception. ( very cheap)

Cons:

Nothing

2026-05-19 • via Nuitee
S
Symons • extended_group • gb
10
Lovely hotel in the historic part of the city and easily accessible to all the main attractions.
Pros:

We selected the third floor room with a balcony and fabulous views of the Cathedral being lit up at night, and loved the rooftop terrace for which you could buy a bottle of wine to sit and enjoy, while taking in the views was super.

2026-05-19 • via Nuitee
S
serge • solo_traveller • fr
10
2026-05-19 • via Nuitee
A
Anya • couple • us
10
Pros:

Amazing location, very authentic place, almost coul touch the cathedral from our balcony. The bonus is patio on tge roof with resplendent view of Alcazal, cathedral and whole Toledo! Will come back to stay in this hotel!

2026-05-19 • via Nuitee
H
Halyna • solo_traveller • ua
10
It was amazing. I am very grateful. I wish I stayed longer
Pros:

I really liked everything actually. The place was clean, quiet, all I needed was in my room. The stuff was amazing: so polite and welcoming even though I didn’t know Spanish, they helped me with everything. I enjoyed staying there

Cons:

I liked everything

2026-05-18 • via Nuitee
P
Pablo • couple • es
9
2026-05-18 • via Nuitee
M
Mountain Broad • solo_traveller • us
9
A walk through history
Pros:

The view was as lovely, as described.
The areas to relax in this interesting hotel were inviting. I wish we had been able to stay longer.

2026-05-17 • via Nuitee