Hotel Alay Puerto Marina - Adults Only Recommended

Hotels
•
Independent
8.6 (1383 reviews)
Avenida Alay, 5, Benalmádena, Malaga, 29630 , Benalmádena , ES
34-95-2441440

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Pets allowed

Facilities

Fitness facilities
Front entrance ramp
No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Room was smaller than expected
Amenities not fully accessible

Categories

Cleanliness
8.13
Cleanliness was criticized in multiple reviews regarding dust and generally not meeting expectations.
Service
9.3
Staff received high praise across several reviews for being friendly, helpful, and attentive.
Location
9.34
Consistently noted as a highlight due to its fantastic proximity to the marina and other attractions.
Room Quality
7.79
Several reviews pointed out that rooms were either too small, outdated, or poorly maintained.
Amenities
8.32
Amenities were generally satisfactory, but some were not accessible as expected, affecting overall perception.
Value for Money
8.28
Mixed feedback on value; some expected higher quality in room amenities for price.
Food and Beverage
8.83
Breakfast was well-received, but some comments indicated a desire for better quality ingredients.
Overall Experience
8.8
Despite some issues, many guests expressed a positive overall experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:46

Property Description

Experience a blissful retreat at Hotel Alay Puerto Marina, where beachside serenity meets luxurious amenities.

Relaxation Awaits
Unwind in one of our 3 spectacular outdoor swimming pools or soak in one of the 2 rejuvenating hot tubs. The sauna further enhances your relaxation experience, allowing you to escape from the everyday hustle.

Delectable Dining Options
Savor culinary delights at our on-site restaurant or order room service during limited hours. Enjoy refreshing drinks at our bar/lounge, beach bar, or poolside bar, ensuring your day ends on a high note.

Convenient Business Facilities
Our hotel features a well-equipped business center and 3 meeting rooms, ideal for hosting events. And with complimentary wireless internet access throughout, you can stay connected effortlessly.

Don’t miss out on this beachside paradise; book your stay at Hotel Alay Puerto Marina today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Guests under 16 years old are not permitted at this adults-only property.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pet max weight (per pet) in lb is 15

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.6
Based on 1383 reviews
Cleanliness: 8.13
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
D
David • couple • es
10
Absolutely will return again.
Pros:

Location, and quality of food was excellent.
Female and most male reception staff were excellent.

Cons:

Only the one male staff member on reception, who when asked by my wife for a recommendation for an Indian restaurant nearby for her birthday evening meal commented rather rudely that he didn’t know any as he didn’t eat Indian food.

2026-05-30 • via Nuitee
S
Scooob • solo_traveller • gb
9
Great hotel
Pros:

Location is perfect , the hotel is modern and rooms were comfortable , ignore negative reviews this hotel is a very positive 4 star accommodation

Cons:

Few staff members were a bit moody but not an issue

2026-05-30 • via Nuitee
M
Mº TERESA • couple • es
9
Puerto Marina
Pros:

La ubicación,el personal y el desayuno . tiene cargador para coche eléctrico,de pago, mas los 18 euros de parking . La cama bastante grande.

Cons:

Necesité contactar con recepción antes de llegar y el teléfono de contacto daba error varias veces.
Una de las toallas rotas y bastante gastadas.

2026-05-30 • via Nuitee
K
Kathy • solo_traveller • be
9
Pros:

Heel vriendelijk personeel, proper hotel en uitgebreid ontbijt. Goede ligging vlakbij het strand en winkeltjes.

Cons:

Een koffie apparaat op de kamer zou leuk zijn.

2026-05-30 • via Nuitee
P
Petra • couple • se
4
Bra läge, men annars bara ok boende.
Pros:

Läget, frukost utomhus, städpersonalen

Cons:

Personalen i receptionen. En del var direkt otrevliga och viftade bort en, andra bara ohjälpsamma. Ingen informerade vid incheckning, fick fråga om allt. Inget bra ansikte utåt.

2026-05-30 • via Nuitee
N
Nadia • couple • es
8
2026-05-29 • via Nuitee
K
Ken Pindred • solo_traveller • gb
10
Pros:

Everything about the hotel was really good

2026-05-29 • via Nuitee
S
Steven • extended_group • ie
10
2026-05-29 • via Nuitee
R
Rodríguez Dosoniu • couple • es
10
2026-05-27 • via Nuitee
A
Alfredo • couple • es
10
Personal , habitación y zonas comunes excepcionales .
Pros:

De los mejores hoteles de Benalmádena.

2026-05-25 • via Nuitee
K
Kellie • extended_group • no
7
2026-05-25 • via Nuitee
G
gary • couple • gb
9
Generally very good
Pros:

Clean, staff good, good location

Cons:

No tea / coffee facilities in room

2026-05-21 • via Nuitee
A
Andrea • couple • de
7
Es war ein schöner Urlaub
Pros:

Die Lage, das Frühstück und die vielen Möglichkeiten zusammenzusitzen und gemeinsam zu spielen und trinken

Cons:

Der Pool hat nur eine Tiefe von 80 cm. Bad nur mit Badewanne anstatt Dusche

2026-05-21 • via Nuitee
H
Helen • solo_traveller • ie
9
Pros:

Great views. Fabulous views and location

Cons:

Nothing

2026-05-19 • via Nuitee
V
Vanesa • couple • es
10
2026-05-19 • via Nuitee
D
dirk • extended_group • be
9
2026-05-17 • via Nuitee
I
Ieva • couple • lt
10
2026-05-17 • via Nuitee
A
Arnaud • couple • be
10
Pros:

Excellent hôtel situé à deux pas de la promenade le long de la plage.
Le point positif est qu'ils acceptent les chiens, même au restaurant. Nous avons donc pu profiter de la demi-pension. Autre point positif est la gentillesse et le sourire du personnel, aussi bien à la réception qu'au restaurant. C'est la deuxième fois que nous venons en l'espace de 4 mois et nous y retournerons encore.

Cons:

La piscine était froide au mois de mai, je n'ai pas pu en profiter.

2026-05-17 • via Nuitee
K
Karin • solo_traveller • nl
6
Pros:

Het weer

Cons:

Hygiëne en erg verouderde kamer.

2026-05-14 • via Nuitee
A
Anne • couple • ie
10
Very good
Pros:

Julia in the wellness centre was excellent and so pleasant credit to your hotel

Cons:

Could give more information on what entertainment was on and coffee and tea facilities in room

2026-05-13 • via Nuitee