Moorings Hotel

Hotels
7.5 (2864 reviews)
Banavie , Fort William , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Aging facilities

Categories

Cleanliness
5.08
Negative sentiments from reviews regarding dirtiness and unkempt conditions.
Service
9.05
Staff were described as friendly, helpful, and attentive.
Location
9.09
Repeated mention of the excellent location by multiple reviews.
Room Quality
7.04
Rooms were spacious with good views, but some issues noted in reviews.
Amenities
7.07
Basic amenities offered but some improvements needed.
Value for Money
7.03
Pricing noted as reasonable, but some felt it did not match the quality.
Food and Beverage
8.08
Food quality was praised, though minor complaints surfaced.
Overall Experience
7.55
Mixed overall experience, with many positive highlights but some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:21

Property Description

Panoramic Views of Ben Nevis and Aonach Mor
Experience breathtaking views of the majestic Ben Nevis and Aonach Mor from the comfort of your room. Wake up to the beauty of the Scottish Highlands right outside your window.

Dining Options at Moorings Cafe Bistro
Indulge in a culinary journey at Moorings Cafe Bistro, offering delicious meals throughout the day. Enjoy your dining experience with a backdrop of stunning views and a cozy atmosphere.

Convenient Amenities and Free Parking
Relax and unwind knowing that free WiFi, satellite TV, and tea/coffee facilities are at your disposal. With free parking available, explore Fort William and its surroundings hassle-free.

Book your stay at Moorings Hotel and immerse yourself in the natural beauty and warm hospitality of the Scottish Highlands.

Important information:

Pets can be accommodated in standard rooms only for a surcharge. Please advise the property in advance using the Special Requests section when booking.

Please note there is no elevator in the hotel. Help with luggage can be provided for guests.

Please contact the property for further information.

Please note that pets are not allowed in the Family Room.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for £20 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for £35 per person per night when using an existing bed.
    People 3 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2864 reviews
Cleanliness: 5.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 7.55
S
Seelherr • solo_traveller • de
9
Pros:

Fort Williams ist an sich unberechtigterweise teuerer als anderswo.
Im Moorings kann man klasse Abendessen und für uns ein perfekter Auagangspunkt für MTB am Ben Nevis. Ein Bikekeller wäre gut, der fehlt

Cons:

Bikekeller und Bikewash
Licht am Kanal leichtet etwas zu hell ins Zimmer !!! Kleinigkeit...

2026-05-30 • via Nuitee
J
Johannes • family_with_children • de
7
Einfache Unterkunft für Übernachtung und kurzen Aufenthalt durchaus ok.
Pros:

Das Personal war freundlich, das Essen war gut. Die Lage ist direkt an den 9 Schleusen – die sogenannten "Neptunes Stairs". Schön für einen abendliche Spaziergang.

Cons:

Die Zimmer waren einfach gehalten. Die gesamte Unterkunft ist etwas in die Jahre gekommen. Das gesamte Erscheinungsbild nicht sonderlich gepflegt, aber grundsätzlich sauber.

2026-05-29 • via Nuitee
Étienne • couple • fr
8
2026-05-29 • via Nuitee
D
Deividas • solo_traveller • gb
9
2026-05-29 • via Nuitee
J
Julia • extended_group • gb
8
Pros:

Breakfast and dinner very good although food at night took quite a while to be served but it was very busy. Staff where extremely nice.

2026-05-28 • via Nuitee
S
Sergio • couple • br
9
Quarto maravilhoso e vista linda.
Pros:

Quarto espaço e muito confortável. Banheiro também bem espaçoso e ducha excelente. Vista muito agradável.

Cons:

O preço é alto.

2026-05-28 • via Nuitee
R
Ruth • extended_group • gb
5
It was a nice room but expected just a bit more gor the pricee
Pros:

It was ok but I think it could have been included in the price of the room as it was nothing exceptional

Cons:

Toiletries.... no shampoo 6 conditioners.
2 teabags, 2 milk, lots of coffee. Yes we got some on asking but not well restocked. Faulty bed light, given a new bulb but didn't work. Think continental breakfast could well have been included in price.

2026-05-28 • via Nuitee
G
Gillian • couple • gb
9
2026-05-28 • via Nuitee
P
PAUL • couple • fr
4
Une impression générale de s'être fait avoir.
Pros:

L'emplacement géographique est intéressant pour visiter la région.

Il y a un grand parking gratuit pour les clients.

Cons:

Un séjour très décevant et trop cher pour un 4 étoiles, marqué par un manque de services, un confort négligé et un petit-déjeuner incomplet.

Concernant la chambre :
* La nôtre était située à côté d'une ventilation très bruyante qui ne s'arrêtait qu'à 22 heures.
* La fenêtre donne sur le local à poubelles et sur la zone de pause des employés. Lorsqu'ils fument et que la fenêtre est ouverte, la fumée remonte directement dans la chambre.
* La propreté est approximative. Le magazine posé sur la table de chevet était couvert de gras...
* Enfin, il n'y a pas de débit dans la douche, mais c'est un détail par rapport au reste.

Concernant le petit-déjeuner (environ 17 €) :
* Grosse déception puisque le chocolat chaud n'est pas inclus dans les boissons chaudes proposées et vient en supplément pour 4,5 £.
* L'organisation est étonnante puisqu'il n'y a aucun mug ni aucune tasse à disposition et qu'il faut systématiquement s'adresser à un employé.
* Le buffet en libre-service est très limité. Nous n'avons eu des viennoiseries qu'une seule fois sur les deux jours. Les assiettes proposées au menu ne sont pas très copieuses par rapport à d'autres établissements 4 étoiles.

Concernant l'hôtel dans son ensemble :
* La réception est inexistante. Le check-in et le check-out se font avec l'employée du restaurant.
* Les chambres, les couloirs et l'ameublement font effectivement très vieillots, comme l'ont souligné d'autres commentaires.

Nous sommes déçus de notre séjour au Moorings car nous nous attendions à un hôtel 4 étoiles, mais le cahier des charges n'est visiblement pas respecté. Par ailleurs, c'est l'hôtel le plus cher par nuit dans lequel nous avons dormi en Écosse, et c'est celui qui proposait la moins bonne expérience.

2026-05-28 • via Nuitee
S
Simon • solo_traveller • gb
7
2026-05-28 • via Nuitee
C
Carolyn • family_with_children • de
4
Not worth it whatsoever - look elsewhere.
Pros:

The location was nice, and the people were very kind and helpful.

Cons:

It was definitely not a 4 star hotel. It was insanely expensive for what it was. Our room was in a basement..? With one small window. The room felt like it was an afterthought. I cannot believe how much I paid for this place and no meals were included.

2026-05-28 • via Nuitee
J
Joshua • couple • gb
6
2026-05-27 • via Nuitee
A
Aleksandra • extended_group • gb
7
2026-05-27 • via Nuitee
E
Eilidh • couple • gb
10
Fantastic staff, great food, lovely stay.
Pros:

Room was lovely, the balcony made it a very lovely stay. Food was fantastic. We stayed here the night after I was in for an operation and the staff could not have done more to help make us comfortable, they really went above and beyond. They were so kind, and helpful, and checked in with my husband often to see if there was anything we needed and to see how I was doing. This was really appreciated and would highly recommend as somewhere to stay.

2026-05-27 • via Nuitee
A
Alan • solo_traveller • gb
7
Nice hotel in great location but some re-training of restaurant staff required.
Pros:

Easy car parking. Nice comfortable room. Nice breakfasts and dinner with good service at breakfast, particularly as breakfast service was limited to 2 staff only who were struggling to cope at the busiest time.

Cons:

On first arrival hotel looked a little tired and in need of an uplift. Reception area was dark, cramped and unmanned with directions to go to bar/restaurant area to find receptionist to register.
Restaurant service for evening meal was poor and necessitated a complaint to the manager.

2026-05-27 • via Nuitee
H
Holmes • couple • au
10
The staff were great, very comfortable and would stay again
Pros:

Very friendly and comfortable but shower was difficult to operate

Cons:

Little far out of town

2026-05-26 • via Nuitee
L
Lüthi • couple • ch
7
2026-05-26 • via Nuitee
C
Cédric78113 • solo_traveller • fr
7
Pros:

Situé à 15mn du centre, près du canal, au calme. Chambre agréable, spacieuse.
L'hôtel fait un peu vieillot, mais c'est propre. Accueil agréable.

Cons:

Insonorisation moyenne, on entendait les voisins du dessus qui se déplaçait !

2026-05-26 • via Nuitee
B
Brian • couple • gb
3
Location and staff excellent. There is no way this is 4 stars compared to other hotels. Still has Covid screen up at rec
Pros:

Location, friendly staff

Cons:

No emphasis on booking reference stairs and difficulty for those with mobility issues. Insufficient staff at breakfast to clear tables and replenish breakfast items.

2026-05-26 • via Nuitee
F
F • solo_traveller • gb
8
2026-05-26 • via Nuitee