Castletown Hotel

Hotels
8.5 (1557 reviews)
Main Street, Castletown , Castletown , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Minor cleanliness issues
Some maintenance needed

Categories

Cleanliness
7.89
Most reviews mention cleanliness positively, but some issues noted.
Service
8.86
Staff were very friendly, helpful, and accommodating.
Location
8.9
Convenient location for travelers, especially for ferry access.
Room Quality
8.35
Rooms were generally clean and comfortable, with some minor issues.
Amenities
7.88
Standard amenities for this hotel tier, with some great breakfast options.
Value for Money
8.84
Guests felt they received excellent value for the price paid.
Food and Beverage
8.89
Breakfast and dinner options received high praise from guests.
Overall Experience
8.36
Overall satisfaction is high with minor niggles noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:24

Property Description

Convenient Location
Located in the heart of Castletown, our family-run hotel offers easy access to Thurso, Wick, and the Castle of Mey. Just minutes away from Dunnet Bay, it is the ideal spot for surfing and fishing enthusiasts. Additionally, being in close proximity to all 3 Orkney ferry ports makes traveling a breeze.

Comfortable Accommodation
Unwind in our cozy rooms after a day of exploration. Enjoy the complimentary Wi-Fi and take advantage of our free parking facilities. Indulge in delicious home-cooked meals that are sure to satisfy your cravings.

Warm Hospitality
Experience the warmth of our hospitality as we cater to all your needs during your stay. From attentive service to comfortable amenities, we strive to make your visit memorable. Book your stay at the Castletown Hotel today and create unforgettable memories.

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Location

Guest Reviews

8.5
Based on 1557 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 8.35
Amenities: 7.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.36
G
Giulia • solo_traveller • it
6
2026-08-08 • via Nuitee
C
Cristina • extended_group • it
8
2026-08-05 • via Nuitee
S
Sandra • solo_traveller • gb
7
Pros:

Staff were lovely. Food was lovely. Bed was comfortable.

Cons:

Room 7 backed onto kitchen. Kitchen noises went on till late and started early disturbing our sleep.

2026-08-05 • via Nuitee
J
Jah Farsai. • solo_traveller • th
10
2026-08-04 • via Nuitee
C
cristian • couple • it
9
una notte di passaggio
Pros:

Colazione ottima e abbondante, purtroppo siamo arrivati tardi la sera e non abbiamo potuto utilizzare il ristorante, camera piccola ma con un bel bagno, ottimo rapporto qualità prezzo, la struttura è un po' datata ma confortevole e pulita,

Cons:

nulla

2026-08-03 • via Nuitee
J
Jane • couple • gb
8
2026-08-02 • via Nuitee
A
Alexander • couple • gb
8
It was a very good stopping point to break journey. Would recommend.
Pros:

It was clean, comfortable and food was good.

Cons:

Nothing.

2026-08-02 • via Nuitee
H
Holger • couple • de
8
2026-08-02 • via Nuitee
I
Iolanda • couple • es
6
2026-07-22 • via Nuitee
R
Roger • solo_traveller • gb
9
Comfortable and friendly.
Pros:

Lovely friendly staff. The young (blonde) girl on reception was particularly pleasant on my arrival. Nice evening meal in the restaurant and an excellent hot buffet breakfast. Good motorcycle parking at rear. Right on the NC500.

Cons:

The sound insulation in my room (22) was poor.

2026-07-22 • via Nuitee
A
Alison • solo_traveller • gb
8
2026-07-21 • via Nuitee
T
Tim • couple • nl
6
Prima hotel voor 1 overnachting
Pros:

Restaurant in het hotel was best redelijk. Is trouwens de enige mogelijkheid want er zijn andere restaurants in de nabije omgeving. Ontbijt was standaard. Parkeren was prima, direct achter het hotel

Cons:

Onze kamer was redelijk gedateerd en klein. Bar/lounge erg ongezellig.

2026-07-18 • via Nuitee
S
Stewart • solo_traveller • gb
8
Pros:

Very comfortable, nice decor, good welcome, lovely staff, great food

Cons:

Nothing I didn’t like

2026-07-18 • via Nuitee
L
Lee • couple • us
9
Pros:

Breakfast was very good. The location was very good. The off-street parking was highly appreciated.

Cons:

Not much.

2026-07-17 • via Nuitee
C
Claudia • solo_traveller • at
6
2026-07-14 • via Nuitee
M
Mégane • couple • fr
8
Pros:

Ambiance moins touristique et plus authentique, le personnel est adorable, le restaurant est copieux et les prix raisonnables, excellent petit déjeuner

2026-07-14 • via Nuitee
I
Ingrid • solo_traveller • gb
9
2026-07-14 • via Nuitee
F
Francesca • couple • it
9
2026-07-13 • via Nuitee
N
Natalia • couple • kz
8
Pros:

Прекрасные матрасы, хорошо выспались. Достаточно большая площадь номера, много места с коридоре разместить 2 чемодана. Нормальный душ, Собственная парковка. Завтраки английские, достаточно хорошие. На завтрак было много сезонных ягод (конец июня-начало июля)

Cons:

Нет холодильника, хотя бы маленького.

2026-07-11 • via Nuitee
E
Eric • solo_traveller • fr
9
2026-07-07 • via Nuitee