Castletown Hotel

Hotels
8.5 (1533 reviews)
Main Street, Castletown , Castletown , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Minor cleanliness issues
Some maintenance needed

Categories

Cleanliness
7.89
Most reviews mention cleanliness positively, but some issues noted.
Service
8.86
Staff were very friendly, helpful, and accommodating.
Location
8.9
Convenient location for travelers, especially for ferry access.
Room Quality
8.35
Rooms were generally clean and comfortable, with some minor issues.
Amenities
7.88
Standard amenities for this hotel tier, with some great breakfast options.
Value for Money
8.84
Guests felt they received excellent value for the price paid.
Food and Beverage
8.89
Breakfast and dinner options received high praise from guests.
Overall Experience
8.36
Overall satisfaction is high with minor niggles noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:24

Property Description

Convenient Location
Located in the heart of Castletown, our family-run hotel offers easy access to Thurso, Wick, and the Castle of Mey. Just minutes away from Dunnet Bay, it is the ideal spot for surfing and fishing enthusiasts. Additionally, being in close proximity to all 3 Orkney ferry ports makes traveling a breeze.

Comfortable Accommodation
Unwind in our cozy rooms after a day of exploration. Enjoy the complimentary Wi-Fi and take advantage of our free parking facilities. Indulge in delicious home-cooked meals that are sure to satisfy your cravings.

Warm Hospitality
Experience the warmth of our hospitality as we cater to all your needs during your stay. From attentive service to comfortable amenities, we strive to make your visit memorable. Book your stay at the Castletown Hotel today and create unforgettable memories.

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1533 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 8.35
Amenities: 7.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.36
R
Roger solo_traveller gb
9
Comfortable and friendly.
Pros:

Lovely friendly staff. The young (blonde) girl on reception was particularly pleasant on my arrival. Nice evening meal in the restaurant and an excellent hot buffet breakfast. Good motorcycle parking at rear. Right on the NC500.

Cons:

The sound insulation in my room (22) was poor.

2026-07-22 via Nuitee
I
Iolanda couple es
6
2026-07-22 via Nuitee
A
Alison solo_traveller gb
8
2026-07-21 via Nuitee
T
Tim couple nl
6
Prima hotel voor 1 overnachting
Pros:

Restaurant in het hotel was best redelijk. Is trouwens de enige mogelijkheid want er zijn andere restaurants in de nabije omgeving. Ontbijt was standaard. Parkeren was prima, direct achter het hotel

Cons:

Onze kamer was redelijk gedateerd en klein. Bar/lounge erg ongezellig.

2026-07-18 via Nuitee
S
Stewart solo_traveller gb
8
Pros:

Very comfortable, nice decor, good welcome, lovely staff, great food

Cons:

Nothing I didn’t like

2026-07-18 via Nuitee
L
Lee couple us
9
Pros:

Breakfast was very good. The location was very good. The off-street parking was highly appreciated.

Cons:

Not much.

2026-07-17 via Nuitee
C
Claudia solo_traveller at
6
2026-07-14 via Nuitee
M
Mégane couple fr
8
Pros:

Ambiance moins touristique et plus authentique, le personnel est adorable, le restaurant est copieux et les prix raisonnables, excellent petit déjeuner

2026-07-14 via Nuitee
I
Ingrid solo_traveller gb
9
2026-07-14 via Nuitee
F
Francesca couple it
9
2026-07-13 via Nuitee
N
Natalia couple kz
8
Pros:

Прекрасные матрасы, хорошо выспались. Достаточно большая площадь номера, много места с коридоре разместить 2 чемодана. Нормальный душ, Собственная парковка. Завтраки английские, достаточно хорошие. На завтрак было много сезонных ягод (конец июня-начало июля)

Cons:

Нет холодильника, хотя бы маленького.

2026-07-11 via Nuitee
E
Eric solo_traveller fr
9
2026-07-07 via Nuitee
B
Birgit solo_traveller au
7
Pros:

Really nice staff

Cons:

The room was tiny

2026-07-06 via Nuitee
M
Matthew solo_traveller gb
10
Friendly hotel that serves the purpose.
Pros:

Super food and friendly staff.

Cons:

Can't think of anything.

2026-07-04 via Nuitee
O
Orsolya extended_group gb
10
2026-07-03 via Nuitee
J
Jeroen couple nl
8
Very pleasant stay
Pros:

Excellent breakfast with fresh fruit! Very friendly!

2026-07-02 via Nuitee
A
Alice couple cz
8
Na přespání po cestě ideální
Pros:

Na pokoji na nás čekala milá pozornost pro našeho psa. Pokoj sice malý, ale s velkou a pohodlnou postelí, v centru ale přitom v klidu.

2026-07-02 via Nuitee
S
Sören couple nl
8
Perfectly adequate local hotel
Pros:

Perfectly adequate local hotel.
Good restaurant.
Electric charger in the parking lot.
Lovely staff.
Good breakfast.

Cons:

The hotel also funtions as a pub, which means the parking lot gets busy and cramped.
The room that was given to us, was right next to the kitchen, which meant it was noisy in the morning starting around 6am. If you are a light sleeper and are given a room in this section of the hotel, ask for another.

2026-07-01 via Nuitee
S
stephen solo_traveller gb
10
Pros:

Nice hotel with friendly staff. Excellent food and a fantastic breakfast

2026-06-29 via Nuitee
L
Lorenzo solo_traveller it
5
2026-06-29 via Nuitee