Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Overcrowded amenities

Categories

Cleanliness
7.85
There were mentions of the hotel being dirty and issues with maintenance.
Service
9.35
Staff received positive feedback for their friendliness and helpfulness.
Location
8.85
The location was mentioned as a positive aspect.
Room Quality
8.35
Rooms were generally described as nice and comfortable.
Amenities
8.35
Spa facilities were highlighted positively, though with some complaints about overcrowding.
Value for Money
8.85
The overall value was inferred to be good, with discounts appreciated.
Food and Beverage
8.35
Breakfast and meals received varied feedback, with some criticisms noted.
Overall Experience
8.85
Despite some issues, guests overall were satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:44

Property Description

Luxurious Spa Experience

Guests at Thornton Hall Hotel can enjoy a complimentary spa experience throughout their stay, making it the perfect retreat for relaxation and rejuvenation. The extensive treatment menu ensures a pampering experience like no other.

Elegant Dining Options

Indulge in fine dining at the Lawns Restaurant or savor a more casual meal at the Tapas & Grill Restaurant and The Lounge Bar. With al fresco dining options available, guests can enjoy delicious food and drinks surrounded by the hotel's picturesque grounds.

Charming Countryside Retreat

Located in the serene Thornton Hough, this 4-star hotel seamlessly blends modern comforts with historic charm. From free Wi-Fi to en-suite bathrooms, each room offers a cozy sanctuary. Explore nearby attractions like Chester, Liverpool, and more, just a short drive away.

Book your stay at Thornton Hall Hotel for a luxurious getaway filled with relaxation, gourmet dining, and countryside charm.

Important information:

Any type of extra bed or child's cot is upon request and needs to be confirmed prior to guest arrival.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Children between the ages of 6 & 16 are able to use the swimming pool at restricted times and must always be accompanied by an adult. The restricted times are 10:00 - 12 noon & 14:00 - 16:45.

Spa use is included on your arrival day for guests enjoying a bed and breakfast, or dinner bed and breakfast package. Spa use is not included at any time when booking a room only rate

Please note, guests who book the dinner, bed & breakfast rate category will enjoy a GBP 49 food allowance per person from our menu in the Hotel Restaurant.

Please note that this property does not accept group reservations of 4 rooms or more. Guests are advised to contact the hotel for any group inquiries.

Please note, no children under 12 years of age allowed in the restaurant after 18:00.

Spa access for room only guests can be added from 12 pm day of arrival until 10 pm that night for £50 per person, per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Guest Reviews

8.6
Based on 1670 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.85
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
A
Andrew • family_with_children • gb
9
2026-09-12 • via Nuitee
E
Emma • couple • gb
10
2026-09-12 • via Nuitee
G
GRANT • solo_traveller • gb
8
2026-09-12 • via Nuitee
T
Teresa • couple • au
9
Pros:

Friendly staff on arrival, clean & comfortable

Cons:

All the pillows were very lumpy & uncomfortable 😣

2026-09-11 • via Nuitee
S
Shane • couple • gb
9
2026-09-09 • via Nuitee
L
Lucy • couple • gb
10
2026-09-08 • via Nuitee
J
jess • couple • gb
4
2026-09-06 • via Nuitee
S
steven • couple • gb
2
Disappointed
Pros:

Location and Spa

Cons:

Management and service due to a ceiling leaking in the night, nobody cared enough to talk to us?

2026-09-06 • via Nuitee
K
Kapoor • extended_group • gb
7
2026-09-03 • via Nuitee
G
Gary • couple • gb
4
Pros:

Not a lot

Cons:

The room was dark with no air conditioning

2026-09-01 • via Nuitee
T
Tayla • solo_traveller • gb
10
Absolutely adored this place will return!
Pros:

Everything

Cons:

Nothing

2026-09-01 • via Nuitee
D
dan • solo_traveller • gb
7
2026-08-31 • via Nuitee
W
Wes • couple • gb
9
Excellent quality ata reasonable price. Really nice restaurant.
Pros:

Great location, lots of space, well maintained.

2026-08-31 • via Nuitee
7
75 • couple • gb
6
2026-08-30 • via Nuitee
A
Anita • solo_traveller • gb
9
Pros:

Nice hotel, really friendly staff.

Cons:

Nothing really, lunchtime service was a bit slow but it added to the charm. We weren't in a rush

2026-08-30 • via Nuitee
N
Nick • solo_traveller • gb
8
2026-08-29 • via Nuitee
J
Jagdish • solo_traveller • gb
1
Be careful they ignore booking.com promises
Pros:

As it was a wedding the wedding venue was good

Cons:

On check-in booking .com description clearly states complementary use of spa , when the breakfast was paid at Checkin enquired about spa and was informed as the room was booked room only it would cost £70 for the spa
This I found quite distasteful as it was complementary in booking com

2026-08-29 • via Nuitee
H
HelenP2321 • Couples
10
Great stay for wedding anniversary
Pros:

Lovely hotel and spa, both spotless. Very welcoming staff, polite and friendly. Room was spacious and comfortable and good value for the money. Lovely little welcome for our wedding anniversary too. Highly recommended

2026-08-28 • via Tripadvisor
L
Lewis • couple • gb
8
Fantastic hotel.
Pros:

Fantastic location

Cons:

N/a

2026-08-28 • via Nuitee
T
Taoheed • couple • gb
10
2026-08-28 • via Nuitee