The Originals City, Hôtel Astoria Vatican, Lourdes

Hotels
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The Originals City
8.4 (1024 reviews)
93-95, rue de La Grotte , Lourdes , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Food quality inconsistent
Room size small

Categories

Cleanliness
7.95
Some reviews mention cleanliness issues, such as rooms not being fully made up and carpets needing attention.
Service
9.45
Multiple reviews highlight the excellent service and friendliness of the staff.
Location
9.15
Guests frequently praise the ideal location near attractions and restaurants.
Room Quality
7.65
Rooms were described as small and in need of modern updates, affecting comfort.
Amenities
8.15
Basic amenities are available, but some guests mentioned a need for improvements.
Value for Money
8.65
Most reviews suggest the hotel offers good value given its location and service.
Food and Beverage
7.65
Several reviews mentioned that the food quality could improve and there were limited options.
Overall Experience
8.55
Overall reviews reflect a positive experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:05

Property Description

Convenient Location Near Sanctuary and Grotte de Lourdes
Located just 300 metres from the Notre Dame de Lourdes Sanctuary, The Originals City, Hôtel Astoria Vatican, Lourdes (Inter-Hotel) offers a prime location near the Grotte de Lourdes, perfect for pilgrims and tourists alike.

Delightful Dining Options and Relaxing Spaces
Indulge in traditional and seasonal cuisine at the Caffé Mosaïco restaurant, or unwind with a drink at the Joyce Bar or the outdoor terrace. The hotel provides a perfect setting for guests to enjoy delicious meals and beverages in a cozy atmosphere.

Convenient Services for a Comfortable Stay
Benefit from free WiFi access, a 24-hour reception, and on-site closed parking available upon request for an additional fee. Each guest room features a private bathroom, a lift for easy access, and a flat-screen TV, ensuring a comfortable and enjoyable stay.

Book your stay at Hôtel Astoria Vatican for a memorable experience in Lourdes.

Important information:

Adult breakfast €12
Child breakfast €6Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LDE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 16 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1024 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.55
R
Rowena • couple • gb
8
Three ⭐️ for the hotel but five ⭐️ for the staff!
Pros:

The customer service are excellent. The staff are helpful and friendly.

Cons:

No fridge but it’s ok!

2026-07-04 • via Nuitee
D
Debbie • couple • au
9
It was worth it
Pros:

Central

2026-07-03 • via Nuitee
M
MARA CHIAVERO • solo_traveller • it
10
Secondo pellegrinaggio a Lourdes
Pros:

Ottimo hotel, a due passi dal Santuario, pulitissimo e confortevole. Abbiamo usufruito della pensione completa e il cibo è molto buono, con una scelta tra due primi, due secondi e due dessert sia a pranzo che a cena. Il personale è molto attento e gentilissimo. Ci hanno consentito di pranzare, naturalmente pagando la differenza, anche il giorno del check out e ci hanno proposto senza alcuna maggiorazione di prezzo di usufruire della stanza fino alle 14, cosa particolarmente gradita in questi giorni in cui le temperature sono molto elevate! Grazie di tutto, è la seconda volta che soggiorniamo da voi e se torneremo a Lourdes torneremo sicuramente!

Cons:

Nulla, tutto ok!

2026-06-29 • via Nuitee
G
Gerald • solo_traveller • gb
10
2026-06-28 • via Nuitee
M
Maria Concepcion • family_with_children • es
10
Pros:

Todo fenomenal, el trato del personal, la limpieza, la ubicación y la relación calidad-precio. Muy recomendable.

2026-06-27 • via Nuitee
M
Michele • extended_group • it
8
Lo abbiamo trovato comodo per la posizione.
Pros:

Accettazione cordiale con Silvia di nazionalità italiana. Struttura storica ma ben conservata. Cena servita calda sciegliendo un primo ed un secondo più dolce. Colazione internazionale nella norma. Garage con 10 stalli, anche per moto, disponibili se liberi al vostro arrivo.

Cons:

Aria condizionata appena accettabile.

2026-06-19 • via Nuitee
P
patrick • solo_traveller • gb
10
2026-06-17 • via Nuitee
J
Johan • extended_group • be
10
2026-06-15 • via Nuitee
I
Isabel • couple • es
8
2026-06-15 • via Nuitee
S
Stephania • solo_traveller • mt
10
Pros:

Everthing was perfect .

2026-06-13 • via Nuitee
D
DIDIER • solo_traveller • fr
9
2026-06-12 • via Nuitee
V
Vien • solo_traveller • us
9
Pros:

Great location and wonderful staffs

Cons:

Missing safety box and refrigerator

2026-06-11 • via Nuitee
J
jacqueline • couple • es
8
Pros:

Hotel reformado , está bastante bien

2026-06-11 • via Nuitee
I
Ian • solo_traveller • gb
10
2026-06-10 • via Nuitee
R
Ronan • solo_traveller • br
1
Não voltaria nem de graça.
Cons:

Os quartos precisam de reformas urgentes... A mobilia é muito velha, as louças do banheiro não funcionam adequadamente, o carpete é sujo...

2026-06-09 • via Nuitee
G
gir • solo_traveller • fr
9
Pros:

La gentillesse du personnel de l'accueil et de la salle de restauration.

Cons:

Vétusté de la chambre.

2026-06-07 • via Nuitee
R
Renata Maria Olimpia • solo_traveller • it
10
2026-06-04 • via Nuitee
D
Dawn • solo_traveller • us
9
Superb location with a kind, friendly staff. It’s the people here that make it great, I highly recommend and will return
Pros:

Location and staff

Cons:

Using the stairs, they were a bit narrow in places, and the furnishings were a little bit dated

2026-06-03 • via Nuitee
S
Sabrina • solo_traveller • it
8
2026-06-02 • via Nuitee
A
Andreia • family_with_children • fr
10
Pros:

Personnel très agréable, hôtel très bien placé, super rapport qualité prix

2026-05-30 • via Nuitee