The Originals City, Hôtel Astoria Vatican, Lourdes

Hotels
•
The Originals City
8.4 (1051 reviews)
93-95, rue de La Grotte , Lourdes , FR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Food quality inconsistent
Room size small

Categories

Cleanliness
7.95
Some reviews mention cleanliness issues, such as rooms not being fully made up and carpets needing attention.
Service
9.45
Multiple reviews highlight the excellent service and friendliness of the staff.
Location
9.15
Guests frequently praise the ideal location near attractions and restaurants.
Room Quality
7.65
Rooms were described as small and in need of modern updates, affecting comfort.
Amenities
8.15
Basic amenities are available, but some guests mentioned a need for improvements.
Value for Money
8.65
Most reviews suggest the hotel offers good value given its location and service.
Food and Beverage
7.65
Several reviews mentioned that the food quality could improve and there were limited options.
Overall Experience
8.55
Overall reviews reflect a positive experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:05

Property Description

Convenient Location Near Sanctuary and Grotte de Lourdes
Located just 300 metres from the Notre Dame de Lourdes Sanctuary, The Originals City, Hôtel Astoria Vatican, Lourdes (Inter-Hotel) offers a prime location near the Grotte de Lourdes, perfect for pilgrims and tourists alike.

Delightful Dining Options and Relaxing Spaces
Indulge in traditional and seasonal cuisine at the Caffé Mosaïco restaurant, or unwind with a drink at the Joyce Bar or the outdoor terrace. The hotel provides a perfect setting for guests to enjoy delicious meals and beverages in a cozy atmosphere.

Convenient Services for a Comfortable Stay
Benefit from free WiFi access, a 24-hour reception, and on-site closed parking available upon request for an additional fee. Each guest room features a private bathroom, a lift for easy access, and a flat-screen TV, ensuring a comfortable and enjoyable stay.

Book your stay at Hôtel Astoria Vatican for a memorable experience in Lourdes.

Important information:

Adult breakfast €12
Child breakfast €6Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LDE

Location

Guest Reviews

8.4
Based on 1051 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.55
L
Lepsch • solo_traveller • fr
9
Vraiment bien
Pros:

L'emplacement de l'hôtel, tout près du Sanctuaire. Mais aussi la gentillesse exceptionnelle du personnel, y compris celui du restaurant. Je vous conseille d'ailleurs la formule demi-pension car les plats servis sont vraiment bons.

Cons:

Pas grand-chose. Bien entendu ne vous attendez pas à un hôtel de luxe, vous seriez déçu, mais le rapport prix/prestations est top.

2026-09-17 • via Nuitee
G
Gabriella • solo_traveller • it
8
Hotel in posizione privilegiata
Pros:

Albergo in pieno centro a poche centinaia di metri dalla Grotta. Cortesia del personale in particolare dei receptionist con Silvia che è italiana e fornisce utili consigli. Camera al piano attico molto essenziale ma confortevole con bella vista sulla città

Cons:

Parcheggio coperto un po' costoso e difficile da trovare nonostante la cartina fornita dall' hotel. Il menù dell' unica cena non ha incontrato i nostri gusti, ma accontentare gli italiani in fatto di cibo è praticamente impossibile.

2026-09-16 • via Nuitee
L
luis • solo_traveller • es
9
Pros:

ubicación y habitación muy comoda

Cons:

nada

2026-09-16 • via Nuitee
L
Lorraine • family_with_children • ie
8
Pros:

Fantastic location - had a lovely balcony on the room
Staff are super friendly and helpful

2026-09-16 • via Nuitee
J
Jacques • solo_traveller • fr
9
Pros:

La gentillesse de l'accueil a l'arrivée comme au petit déjeuner
L'emplacement très commode a proximité des sanctuaires

2026-09-16 • via Nuitee
O
Odile • solo_traveller • fr
9
Pros:

Hotel très bien situé pour se rendre au sanctuaire.
Un garage est un +.
Toute l'équipe est très aimable, serviable et disponible pour expliquer les visites à organiser, les sites à visiter.

2026-09-13 • via Nuitee
L
laura • family_with_children • it
9
2026-09-08 • via Nuitee
A
Angeline • family_with_children • ca
1
2026-09-07 • via Nuitee
K
Kneip • couple • fr
9
The hotel is obviously set up to host pilgrimage buses, and it seems particularly suited for that purpose. Their claims
Pros:

The situation in the Old Town is just great. We had a room at the upper floor of the behind building, which offered a great view on the Gave and the sunctuary.
The room was oldish but ok. The personnel were always friendly and forthcoming.

Cons:

The personnel at breakfast were particularly forthcoming, however what they were enabled to offer was more like for a school canteen rather than what you would expect from a hotel of that class and price.

2026-08-23 • via Nuitee
M
marino • solo_traveller • fr
10
Sejour lourdes
Pros:

Le personnel était vraiment très gentil
Le parking fermé

Cons:

Avoir des jeunes à côté de nous,indormable en début et fin de séjour
Le parking un peu cher 20 euros par nuit

2026-08-22 • via Nuitee
A
Ana • family_with_children • es
5
Sencillo pero limpio hotel en Lourdes
Pros:

La cena y que estaba céntrico. Era silencioso

Cons:

El inodoro negro, baños. Nos faltaron las sábanas, sólo había edredones. Y el desayuno no tenía suficiente calidad. La habitación sin vistas, daba a claraboya.

2026-08-21 • via Nuitee
V
Vanessa • couple • fr
8
2026-08-21 • via Nuitee
M
M DOLORES • extended_group • es
9
Nos sentimos muy bien atendidos por todo el personal
Pros:

Lo mejor la amabilidad del personal

Cons:

Lo que menos me gustó eran las escaleras que tenían moqueta y olía un poco húmeda pero vamos normalmente vas por ascensor

2026-08-21 • via Nuitee
L
Luca Sommerfeld • solo_traveller • be
9
2026-08-21 • via Nuitee
C
Cristina • family_with_children • es
8
Un hotel muy agradable y bien situado.
Pros:

El desayuno variado, de buena calidad y muy bueno.
La cena casera y también muy buena.
La camarera que nos atendió los días que estuvimos fue muy agradable y servicial.

Cons:

Habría que mejorar un poco la limpieza del baño y poner al menos un estante para poder dejar las cosas del baño.

2026-08-21 • via Nuitee
A
Ana • family_with_children • es
6
2026-08-21 • via Nuitee
M
Martine • couple • fr
7
Proximité au Sanctuaire
Pros:

La proximité au Sanctuaire, 10 mn à pied.

Cons:

La chambre est petite et vieillotte pas du tout moderne. La salle de bains/toilette est minuscule, compliqué de prendre une douche même pas de savon.
Le point positif est la restauration. Repas servi à table par des personnes souriantes et aimables un vrai bol d’air frais.

2026-08-20 • via Nuitee
J
jorge • solo_traveller • es
10
Pros:

Habitación muy cómoda buenas camas, baño amplio con tina y las vistas maravillosas la ventana daba al río y parte del santuario el hotel está muy céntrico cerca de tiendas restaurantes etc puedes hacer todo el recorrido andando lo super recomiendo

Cons:

La ducha parece estar hecha para enanos si mides 1.92 como yo podría ser un problema pero tampoco lo catalogaría como algo muy serio ,tratándose de un hotel astoria y que no te pongan un rollo de papel de baño se me hace de mal gusto en su lugar te ponen toallitas de papel y ahí te tiras 10 minutos para coger la cantidad necesaria ,el desayuno regular el café malísimo

2026-08-20 • via Nuitee
C
CN33 • solo_traveller • fr
6
Pros:

Le personnel est vraiment à notre écoute, très chaleureux. Ils répondent à notre demande

Cons:

Les repas pourraient être plus élaborés, surtout les desserts. Il faudrait revoir le choix des thés de qualité.

2026-08-20 • via Nuitee
M
Maria • couple • es
7
Ok
Pros:

Ubicación

Cons:

La ducha era pequeña y por las noches olían las tuberías

2026-08-19 • via Nuitee