Hotel Ambassador

Hotels
8.1 (1893 reviews)
Seftigenstrasse 99 , Bern , ch

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Proximité des transports publics
Personnel amical et compétent
Cons:
Taille des chambres
Problèmes avec certains lits

Categories

Cleanliness
7.85
La propreté des chambres et des lieux communs a été mentionnée comme très bonne, mais des critiques sur la salle de bain et la taille des lits ont été notées.
Service
8.85
Le personnel a été largement décrit comme très amical et serviable dans plusieurs critiques.
Location
8.35
L'emplacement idéal de l'hôtel avec des accès aux transports a été positivement mentionné.
Room Quality
7.35
Bien que les chambres soient propres et confortables, des problèmes concernant le nombre de lits et la taille de certaines chambres ont été signalés.
Amenities
7.85
L'hôtel propose plusieurs commodités, dont une piscine et un sauna, mais des remarques négatives sur l'espace de certaines installations ont été notées.
Value for Money
8.35
L'hôtel a reçu des avis positifs concernant le rapport qualité-prix notamment pour le petit-déjeuner inclus.
Food and Beverage
8.35
Les critiques soulignent la qualité du restaurant et du petit-déjeuner.
Overall Experience
7.85
Les bonnes expériences générales sont contrecarrées par certaines déceptions au niveau de la chambre.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:33

Property Description

Luxurious Accommodations and Convenient Location
Hotel Ambassador, renovated by star architect Ali Tayar, offers free underground parking, spa facilities, and air-conditioned rooms with stunning views. Located just 7 minutes from Bern's city centre, with free public transport right outside, guests can easily explore the area.

Culinary Delights and Meeting Spaces
Indulge in the American breakfast buffet or opt for a quick breakfast. With two unique restaurants on-site, including a Japanese Teppan-Yaki option and a panoramic international cuisine restaurant, guests can savor a variety of flavors. The hotel also boasts a bar, bistro, and 8 meeting rooms accommodating up to 250 people.

Exceptional Service and Local Guidance
The friendly staff at Hotel Ambassador ensures a warm welcome and is ready to assist with recommendations for activities and sightseeing. Immerse yourself in luxury and convenience at Hotel Ambassador for an unforgettable stay.

Important information:

Please note that on the day of arrival, the booking confirmation is valid as a public transportation ticket, including a transfer from the Bern Airport.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 12 years old stay for CHF 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1893 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 7.85
D
DANIELE • family_with_children • it
8
Pros:

LA POSIZIONE PERFETTA, VERAMENTE ATTACCATA ALLA FERMATA DEL TRAM, E IL FATTO CHE TI VENGA DATO IL BIGLIETTO PER L'USO DEI MEZZI E' VERAMENTE UNA BUONA INIZIATIVA.
LA COLAZIONE SIA DOLCE SIA SALATO CON MOLTA SCELTA.

2026-05-19 • via Nuitee
C
christophe • couple • fr
9
Très bon séjour
Pros:

Hôtel très bien situé à quelques minutes du centre en tram. Chambre spacieuse avec magnifique vue sur la ville. Très bon accueil.

2026-05-18 • via Nuitee
K
Karin • family_with_children • ch
7
2026-05-17 • via Nuitee
L
Leonie • extended_group • ch
8
2026-05-17 • via Nuitee
J
Jasmin • extended_group • ch
5
Cons:

das Waschbecken hatte an der Seite einen grossen Riss hatte glück das ich mich nicht geschnitten hab.

2026-05-17 • via Nuitee
N
Natasha • solo_traveller • br
9
Pros:

O hotel oferece um ticket de transporte público gratuito, o que torna o turismo super fácil. Uma linha e em 10m você já está no centro de tudo. A garagem tem espaço para carros grandes. O café da manhã é ótimo.

Cons:

A cama do quarto para três pessoas é muito ruim, bem desconfortável.

2026-05-17 • via Nuitee
F
Florian • couple • ch
10
2026-05-17 • via Nuitee
M
Monika • couple • de
9
2026-05-16 • via Nuitee
J
Jérémy • extended_group • fr
10
2026-05-16 • via Nuitee
M
Mike • couple • nl
7
2026-05-15 • via Nuitee
C
Colin • solo_traveller • ch
9
Pros:

Es war alles bestens und die Zimmer waren sauber. Wir durften sogar schon vor 12Uhr einchecken. Auch den kleinen aber schönen Wellnessbereich mit 2 Saunen und Pool durften wir nach dem Checkout noch nutzen.

2026-05-11 • via Nuitee
M
Meshari • family_with_children • sa
10
2026-05-11 • via Nuitee
T
Thi • family_with_children • ch
9
2026-05-11 • via Nuitee
D
Dutch Cyclists • solo_traveller • nl
8
Very good hotel, but non-smoking policy should be better maintained.
Pros:

Nice, well kept, hotel, good location, splendid view.

Cons:

Although the hotel has a non smoking policy, people were smoking (repeatedly) on the fire escape, close to our room. They left the door open, so it was impossible not to notice it
. When we mentioned this to the receptionist, the next day, she said that smoking was allowed outside.

2026-05-11 • via Nuitee
P
Paula • solo_traveller • es
5
2026-05-10 • via Nuitee
F
Franco • extended_group • es
8
Pros:

Rosa la recepcionista fue muy amable y útil.

Cons:

Las almohadas eran muy blandas

2026-05-09 • via Nuitee
M
Marcel • solo_traveller • ch
7
2026-05-09 • via Nuitee
D
Dario • couple • it
8
2026-05-08 • via Nuitee
G
GÖNÜL • couple • tr
7
Konumun iyiliği sebebi ile önerebilirim
Pros:

Konumu harika,temizliği iyiydi ve kendine ait otoparkı olması güzeldi

Cons:

Banyo asırı küçük ve odaya dahil edilmiş gibiydi,banyo da çöp kovası bile koyacak yer bulamamıslar ,wc çöpü dısarıdaydı aynı sekildr lavaboda banyo dısında ve yataga yakın biryerde idi ,bu saçma banyo-tuvalet düzeni çok kötüydü

2026-05-07 • via Nuitee
S
Stefania • solo_traveller • ch
9
Per un soggiorno di lavoro o per visitare la città, la posizione dell'albergo è ottimale!
Pros:

Posizione ottimale, a pochi minuti dalla stazione.

Cons:

Che non ci fosse una separazione della sauna tra uomini e donne

2026-05-07 • via Nuitee