Hotel City am Bahnhof

Hotels
7.6 (2291 reviews)
Bubenbergplatz 7 , Bern , ch

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location near train station
Cons:
Rooms are a bit dated
Noise issues from other guests

Categories

Cleanliness
6.93
Some reviews mentioned rooms being a bit dated and loud, indicating a need for better maintenance.
Service
8.4
Staff were generally praised for their friendliness and helpfulness.
Location
8.94
Multiple reviews highlighted the hotel's excellent central location, close to the train station.
Room Quality
6.89
Rooms are described as functional but showing signs of age, with some noise issues.
Amenities
7.42
Basic amenities provided, but there are mentions of some issues like non-functioning TV.
Value for Money
7.38
Room prices are considered reasonable for the location, notwithstanding some concerns.
Food and Beverage
7.43
Breakfast received positive feedback, although not universally mentioned.
Overall Experience
7.4
Guests enjoyed their stays but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:37

Property Description

Prime Location
Hotel City am Bahnhof is ideally located in the heart of Bern, just across from the Central Station and a stone's throw away from the Old Town, renowned arcades, and the Federal Parliament.

Convenience and Comfort
Guests can enjoy well-equipped rooms featuring satellite TV, minibars, and safes. Moreover, with complimentary public transport in Bern, exploring the city's charm is a breeze.

Tranquil Oasis
Amidst the bustling city, Hotel City offers a serene ambiance, ensuring a peaceful stay. The spacious rooms and complimentary Wi-Fi further enhance the comfort and convenience for guests.

Book now and experience the perfect blend of convenience and relaxation at Hotel City am Bahnhof.

Important information:

Please note that on the day of arrival, the booking confirmation is valid as a public transport ticket, including a transfer from Bern Airport.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 12 years old stay for CHF 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2291 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.94
Room Quality: 6.89
Amenities: 7.42
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 7.4
L
López solo_traveller ar
9
Pros:

La ubicación

Cons:

Falta aire acondicionado

2026-06-19 via Nuitee
C
Christophe family_with_children ch
5
travail, travail
Pros:

proximité de la gare

Cons:

joker

2026-06-19 via Nuitee
family_with_children br
9
Eu voltaria a me hospedar no hotel.
Pros:

Equipe muito atenciosa, localização excelente, quarto silencioso. A acomodação possui chaleira elétrico, frigobar e sempre tínhamos chá e café a disposição. Excelente.

Cons:

Não posso dizer que não gostei, pois , tudo o que pedimos para trocar ou substituir no quarto como exemplo a chaleira elétrica, o abajur, e aquecedor fomos prontamente atendidos pela equipe.

2026-06-18 via Nuitee
Y
Yves couple ca
8
Belle petite ville
Pros:

Centre-ville et près de tout

2026-06-18 via Nuitee
A
Alessandro solo_traveller it
6
Pros:

.

Cons:

.

2026-06-16 via Nuitee
F
Francesco couple ch
9
2026-06-16 via Nuitee
R
Restrepo extended_group co
10
Excelente ubicacion
Pros:

La cercanía a la estación de trenes (al lado) y las zonas turisticas

Cons:

NA

2026-06-15 via Nuitee
C
Chris couple gb
8
Pros:

Extremely central for rail station , all other transport , shopping, early morning breakfast and a good Italian restaurant

2026-06-15 via Nuitee
M
Michèle couple ch
8
Super Lage und gutes Frühstück
Pros:

Die Lage des Hotels neben dem Bahnhof fand ich sehr praktisch. Das Zimmer war gut ausgestattet und sehr geräumig. Wir hatten das Zimmer auf der Rückseite des Hotels und es war sehr ruhig.
Das Personal an der Rezeption war super freundlich und hilfsbereit.
Ich werde das Hotel ganz sicher wieder besuchen.

Cons:

Das Hotel ist ein wenig in die Jahre gekommen.

2026-06-12 via Nuitee
G
Giuseppe couple it
8
Cons:

Disposizione della tenda quando viene chiusa

2026-06-11 via Nuitee
L
Louis solo_traveller ch
7
Pros:

Die freundliche Dame an der Rezeption.

Cons:

Zimmer war sehr kaputt und alt.

2026-06-10 via Nuitee
M
Mitra couple ae
8
Pros:

Location

2026-06-08 via Nuitee
D
Dado solo_traveller ch
7
2026-06-08 via Nuitee
B
Biberledy Maria solo_traveller co
10
Pros:

Muy central

2026-06-07 via Nuitee
B
Brown solo_traveller ch
9
2026-06-07 via Nuitee
H
Herbert solo_traveller de
8
Beste Lage für spätankommer in Bern
Pros:

Für späteintreffer in Bern die mit der Bahn kommen sehr gut geeignet. Check-In bis 23:30 Uhr möglich und direkt beim Bahnhof gelegen. In der Nacht auch erstaunlich ruhig. Auf dem Zimmer eine Minibar und Kaffee/Tee.

2026-06-06 via Nuitee
R
Raymond solo_traveller ch
5
2026-06-05 via Nuitee
T
Teresa Lombardi solo_traveller it
6
Una notte a Berna
Pros:

La posizione ultracomoda per chi arriva in treno. Il centro è veramente a due passi.
La gentilezza del personale che ci ha accolto. Per una notte è accettabile...
L'attivazione dell'utilizzo dei mezzi di trasporto gratuito.

Cons:

Struttura datata che necessita di ristrutturazione. Camera modesta, bagno piccolo con sanitari sbeccati. La tenda della doccia non si può vedere....
La porta finestra si faceva fatica ad aprirla.
Nemmeno una bottiglietta d'acqua come benvenuto...

2026-06-03 via Nuitee
I
IKUKO solo_traveller jp
10
駅近でコスパ良い ホテル
Pros:

駅近でどこへ行くにも便利

Cons:

何もなしです。スタッフがとにかく感じ良い!

2026-06-03 via Nuitee
J
Jouni solo_traveller ch
8
2026-06-01 via Nuitee