Hotel Terminus am Hauptbahnhof & ZOB

Hotels
7.4 (4624 reviews)
Steindamm 5 , Hamburg , de
+49 40 2803144

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Dirty conditions
Poor room maintenance

Categories

Cleanliness
6.54
Room quality was negatively impacted by old furniture and dirty conditions.
Service
8.51
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
7.55
Location is central but noted as being in a neighborhood with safety concerns.
Room Quality
6.5
Rooms were old and poorly maintained with discomfort reported.
Amenities
7.53
Basic amenities available but lacking in modern conveniences such as functional internet.
Value for Money
8.49
Considered a good value given the location and service.
Food and Beverage
7.04
Breakfast offerings were mentioned as limited and potentially overpriced.
Overall Experience
7.01
Mixed experience with positives in service and location, but significant drawbacks in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:11

Property Description

Convenient Location:
Situated a mere 200 meters from Hamburg's main railway station, the Hotel Terminus am Hauptbahnhof & ZOB offers easy access to transportation hubs and key city attractions.

Comfortable Accommodation:
Experience cozy rooms equipped with cable TV, Wi-Fi, and a complimentary breakfast buffet to kickstart your day.

Nearby Attractions:
Explore the vibrant neighborhood with numerous dining options, the renowned Deutsches Schauspielhaus theatre, and the scenic Außenalster lake just a stone's throw away.

Book your stay now at Hotel Terminus am Hauptbahnhof & ZOB for a memorable Hamburg experience!

Important information:

Please note that although the hotel has an elevator, not all floors are accessible by the elevator.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 19 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 4624 reviews
Cleanliness: 6.54
Service: 8.51
Location: 7.55
Room Quality: 6.5
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 7.04
Overall Experience: 7.01
P
Petra • solo_traveller • de
7
2026-07-25 • via Nuitee
K
Katja • family_with_children • ch
7
2026-07-25 • via Nuitee
D
Dariusz • solo_traveller • pl
5
2026-07-24 • via Nuitee
G
Geir • couple • no
5
2026-07-24 • via Nuitee
T
Timothy • solo_traveller • dk
7
2026-07-24 • via Nuitee
J
Jozef • family_with_children • sk
5
Drug addict location, but nice personel and good breakfast.
Pros:

Nice personal, good breakfast.

Cons:

Terrible location, worst street I ever been only homeless and drug addictive. No air condition.

2026-07-23 • via Nuitee
M
Mette • couple • dk
7
2026-07-23 • via Nuitee
B
B Bani • solo_traveller • fr
10
2026-07-23 • via Nuitee
A
Andreas • solo_traveller • de
8
Lohnenswert aufgrund der Nähe zum Hauptbahnhof, des netten Personals und des guten Preises.
Pros:

Das Personal ist sehr freundlich, das Frühstück war für den Preis angemessen. Die Entfernung zum Hauptbahnhof ist ideal, die Gegend ist auch nicht so schlimm wie manche schreiben oder ich hatte Glück.

Cons:

nichts

2026-07-23 • via Nuitee
C
Chikhmous • solo_traveller • ch
10
2026-07-23 • via Nuitee
L
Lars • couple • se
8
2026-07-23 • via Nuitee
P
Per Hoejris • solo_traveller • dk
7
2026-07-22 • via Nuitee
K
Katrin • family_with_children • de
5
Pros:

Sehr zentral gelegen!
(Allerdings hat man auch sehr die Nähe zum Bahnhof gemerkt - Fluch & Segen sozusagen)

Cons:

Alles etwas in die Jahre gekommen.

2026-07-22 • via Nuitee
I
Iryna • couple • no
4
2026-07-22 • via Nuitee
R
Regina • solo_traveller • de
7
Zwiespältig
Pros:

Die Lage war super, wenn auch das Bahnhofsviertel sehr runtergekommen ist.

Cons:

Das Bett und der Zustand des Zimmers war nicht besonders. In der 1. Nacht haben Gäste nebenan viel Radau gemacht...

2026-07-22 • via Nuitee
H
Hünemörder • couple • de
6
Für eine kurze Zeit optimal
Pros:

das ansprechende Frühstück

Cons:

die Umgebung des Hotels.

2026-07-22 • via Nuitee
Салибай • solo_traveller • de
9
2026-07-22 • via Nuitee
M
Mats • solo_traveller • se
7
Pros:

Krypavstånd från Hamburg HBF.
Dygnet runt reception. Bra frukost.
Billigt!

Cons:

Stökig gata med mycket missbrukare som skränar till 04,00 på natten.

2026-07-22 • via Nuitee
S
Sophie • solo_traveller • au
10
2026-07-22 • via Nuitee
M
marie • solo_traveller • fr
9
Bien placé. Excellent rapport qualité prix
Pros:

Excellent rapport qualité-prix. Chambre propre. Lits confortables. Très bon accueil. Bien placé dans Hambourg. Parfait pour une étape pour notre famille de 8. L'environnement est certes animé mais l'hôtel n’est pas responsable de ça. Nous avons laissé notre voiture pleine garée dans la rue et aucun problème.

Cons:

Ras

2026-07-20 • via Nuitee