ITC Barcelona By Soho Boutique

Hotels
SOHO Boutique
7 (2040 reviews)
Calle Pelayo, 1 , Barcelona , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Staff friendliness
Good location
Cons:
Poor cleanliness
Small rooms
Limited amenities

Categories

Cleanliness
5.5
Multiple reviews mentioned poor hygiene and lack of cleanliness, impacting the overall perception.
Service
8.5
Staff were frequently praised for their friendly and helpful demeanor.
Location
9
The location received positive feedback for being close to major attractions.
Room Quality
6.5
Several comments indicated that rooms were small and did not meet guest expectations.
Amenities
6
Amenities like air conditioning and fridges were criticized, affecting guest comfort.
Value for Money
7.5
Some guests felt the value was fair, but others disagreed due to cleanliness and room issues.
Food and Beverage
6.5
Breakfast quality received mixed reviews, with some mentioning limited options.
Overall Experience
6.5
General feedback indicated mixed experiences, with both positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:57

Property Description

Impressive Historic Building and Central Location
ITC Barcelona By Soho Boutique, housed in a historic building, offers a convenient stay next to Universitat Metro Station. Just a short walk from Plaza Catalunya and La Rambla, the hotel's central location is perfect for exploring Barcelona.

Comfortable Rooms and Delicious Breakfast
The bright and air-conditioned rooms at ITC Barcelona By Soho Boutique feature wooden floors, a safe, and a minibar for a comfortable stay. Guests can start their day with a buffet breakfast, with a gluten-free option available upon request.

Convenient Amenities and Services
With a 24-hour front desk and nearby public parking, guests can enjoy a hassle-free stay. The hotel's proximity to bars, restaurants, and the Airport Bus stop makes it a convenient choice for travelers.

Book your stay at ITC Barcelona By Soho Boutique for a memorable Barcelona experience!

Important information:

Please note that the parking facilities are located 2461 feet away from the hotel.

Please note that extra beds and/or cots are available upon previous request and must be confirmed by the property. Please let ITC Barcelona By Soho Boutique know in advance if you require this service. You can use the Special Requests box when booking or contact the property.

Supplements will not be calculated automatically in the total costs and have to be paid separately during the stay.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Upon arrival at reception, we will request your credit card number as a guarantee for your reservation. This information will be handled with the utmost confidentiality and in accordance with all current data protection regulations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 2040 reviews
Cleanliness: 5.5
Service: 8.5
Location: 9
Room Quality: 6.5
Amenities: 6
Value for Money: 7.5
Food and Beverage: 6.5
Overall Experience: 6.5
S
Sven solo_traveller ch
7
2026-06-20 via Nuitee
P
Pedro solo_traveller pt
10
Pros:

Localização e simpatia dos funcionários - sempre atenciosos e prestáveis.

2026-06-20 via Nuitee
L
LIRU extended_group cn
1
2026-06-20 via Nuitee
S
Stéphanie couple fr
1
A fuir !!! Je déconseille très fortement cet hôtel !!
Pros:

Je n’ai absolument rien aimé dans cet hotel qui est à fuir !!

Cons:

Chambré d’hôtel payée 150€ pour une nuit, il était noté qu’un seul supplément nous serait demandé pour la nuit car nous avions notre chien mais à l’arrivée ils nous ont demandé DEUX suppléments à payer car nous avions notre chien, un supplément de 12€ pour la nuit et un deuxième supplément de 25€ de nettoyage à payer à l’avance pour « soit disant » la désinfection de la chambre après notre passage comme ci que notre chien qui est parfaitement propre et bien élevé, sous prétexte qu’ils devaient faire un nettoyage en profondeur « anti allergie » alors que notre chien est un chien d’eau portugais et c’est une des races justement anti allergènes !!! Mais avant de « désinfecter » les chambres ils feraient mieux de déjà les nettoyer car notre chambre était dégoûtante, traces marrons de rouille partout sur la baignoire, robinet du lavabo encrassé par le calcaire, long cheveux noirs sur le sol de la salle de bain, moisissures plafond de la salle de bain, parquet et plinthes complètement abîmés usés et cassés, poussière partout dans la chambre et les murs remplis de traces noires dégoûtantes.
Honteux de demander 150€ + 37€ supplémentaire pour la présence de notre chien !!! Nous sommes outrés !!!!
De plus la femme qui est de service à partir du soir (service de nuit) est extrêmement mal aimable et totalement non souriante !!!

2026-06-19 via Nuitee
R
Rahul solo_traveller in
7
Good location and staff. Dated infrastructure
Pros:

Location is very convenient, staff is helpful, washroom has a bidet.
Lockers available for 2 euros and large enough to store 2 large bags

Cons:

Central Ac in the room is not effective even when kept on the coldest setting, hotel rooms are tiny and dated. There is no coffee in the room. While I did not mind the metro noise, it might be an issue for some.

2026-06-19 via Nuitee
L
Lucjan solo_traveller gb
3
Never again
Pros:

Location is the only asset of this hotel

Cons:

Definitely overpriced for the offered comfort. Single glazing windows make you feel like sleeping on a street- the level of noise 24/24 is incredible high. You can also feel the metro trains going beneath. The shower cabin is quite small but there is useless and not working shower column mounted literally in the middle of this tiny space which makes taking shower very uncomfortable. For more than €130 per night you should expect better.

2026-06-18 via Nuitee
B
Burcu solo_traveller tr
5
2026-06-17 via Nuitee
M
Martin solo_traveller es
1
Pros:

La ubicación, muy céntrico

Cons:

Hotel? **? Hace mucho que las perdieron, carísimo, ¿en Barcelona no se restaura lo obsoleto y lo que no cumple las normas para ser hotel y con estrellas? Un robo de precio

2026-06-17 via Nuitee
A
Angelo couple es
5
2026-06-16 via Nuitee
F
Francisca couple ar
5
2026-06-15 via Nuitee
G
Gabriela family_with_children es
1
An unbearably hot room, no air conditioning
Pros:

The location

Cons:

There was no air conditioning in the room, which is completely unacceptable. When I arrived at 3:00 PM, the room felt like a sauna and was unbearably hot. The only solution the hotel offered was a small fan, which simply blew the hot air around and made no real difference.

It was impossible to relax or rest in those conditions. For a hotel to rent out rooms without proper cooling, especially in warm weather, is extremely disappointing. The lack of concern from the staff and the inadequate solution provided showed a complete disregard for guest comfort. I would not stay here again and would not recommend it to anyone.

2026-06-14 via Nuitee
A
Alessandro couple it
9
Zona top, bidet concesso in camera, pulizia ok. Peccato per il rumore che sentivo dalla camera del traffico in strada.
Pros:

Posizione e gentilezza reception

Cons:

Rumore del traffico e metro in strada

2026-06-14 via Nuitee
J
jacksav145 solo_traveller nz
4
2026-06-14 via Nuitee
E
elena couple es
6
Pros:

La ubicació està molt bé. L'habitació era correcta.

Cons:

Es notava una vibració cada cop que passava el metro. També bastant soroll del carrer.

2026-06-13 via Nuitee
L
Loubna solo_traveller ma
10
2026-06-13 via Nuitee
W
wanda solo_traveller es
3
Pros:

Ubicacion y Personal y limpieza

Cons:

Muy mal estado , lamentable. Precio alto

2026-06-12 via Nuitee
A
Ausra solo_traveller fi
9
Pros:

Clean and nice staff

Cons:

Expensive but this is perhaps because of pope visit

2026-06-11 via Nuitee
B
Barbara couple it
10
2026-06-11 via Nuitee
M
mohamed solo_traveller tn
10
Pros:

La chambre magnifique et l'emplacement

Cons:

Prix élevé

2026-06-10 via Nuitee
A
Angulo solo_traveller co
10
Pros:

Ubicación

2026-06-10 via Nuitee