Parkhotel Richmond

Hotels
8.6 (1044 reviews)
Slovenska 567/3 , Karlovy Vary , cz

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent wellness area
Cons:
Issues with cleanliness
Some amenities unsatisfactory
Food quality concerns

Categories

Cleanliness
8.36
Some reviews noted issues with cleanliness, particularly related to unpleasant odors.
Service
9.13
Overall helpfulness and friendliness of the staff highlighted positively.
Location
8.87
Many reviews praised the hotel's location, though some noted it's a bit far from the center.
Room Quality
8.62
Most reviews suggested comfort and pleasant room experience.
Amenities
8.45
Wellness area is appreciated, although some complaints about specific amenities.
Value for Money
8.51
General sense of satisfaction regarding pricing, although some issues with offerings were mentioned.
Food and Beverage
8.16
Food variety noted, with some quality concerns raised about the breakfast.
Overall Experience
8.73
Despite some downsides, the overall sentiment was positive about the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:39

Property Description

Historic Charm and Tranquility
The Richmond Parkhotel, boasting over 160 years of history, is nestled in a serene area of Karlovy Vary by the Tepla river. Surrounded by an English-style park featuring a unique Japanese meditation garden and a picturesque pavilion, the hotel offers a peaceful retreat.

Elegant Dining and Entertainment
Indulge in the tastefully decorated restaurant, a charming café with a summer terrace, a sophisticated piano bar, and a cozy billiards lounge. The highlight is the classicist-style banqueting hall, ideal for events of up to 250 guests.

Complimentary Wellness and Delights
Guests can unwind in the swimming pool and wellness facilities for free. Additionally, a complimentary afternoon snack is served daily at 16:00, ensuring a delightful stay.

Experience the allure of Richmond Parkhotel – book your stay now for a memorable getaway.

Important information:

Disabled facilities:
There is 1 room, which is accessible by wheelchair. The entrance to the hotel, as well as the restaurant, the Cafe, the saloons and the elevators are accessible by wheelchair. Unfortunately it is not possible to reach the swimming pool, the sauna or the other treatment areas by wheelchair without any help!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 6.50 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 25 per person per night when using an existing bed.
    Children from 13 years old to 16 years old stay for € 29 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1044 reviews
Cleanliness: 8.36
Service: 9.13
Location: 8.87
Room Quality: 8.62
Amenities: 8.45
Value for Money: 8.51
Food and Beverage: 8.16
Overall Experience: 8.73
I
Irena • extended_group • de
9
Pros:

Schönes Hotel

2026-05-30 • via Nuitee
V
Viktoria • couple • cz
8
Cons:

То что Неля курить и балкон нету

2026-05-29 • via Nuitee
M
Miloslav • solo_traveller • sk
10
2026-05-28 • via Nuitee
P
Paul • solo_traveller • de
9
Pros:

Alles wunderbar

Cons:

Alles gut

2026-05-27 • via Nuitee
V
Vladislav • solo_traveller • de
8
2026-05-26 • via Nuitee
T
Theil • solo_traveller • de
9
Pros:

Lage, Ambiente

Cons:

Kommunikation war manchmal schwierig ohne Russisch-Kenntnisse.

2026-05-26 • via Nuitee
R
Robert • couple • de
7
Cons:

Trotz Parkplatzreservierung, die natürlich bezahlt werden musste, stand 2 Nächte KEIN Parkplatz zur Verfügung, da alle Plätze belegt waren

2026-05-26 • via Nuitee
A
Alexander • family_with_children • de
9
2026-05-26 • via Nuitee
D
Dajana • solo_traveller • at
9
2026-05-26 • via Nuitee
G
Gidion • couple • de
8
2026-05-23 • via Nuitee
T
Tatjana • solo_traveller • de
10
2026-05-22 • via Nuitee
M
Miroslav • extended_group • cz
7
Pros:

Skvělá poloha v klidné oblasti, ale v docházkové vzdálenosti do centra či na kolonádu.
Snídaně ok.

Cons:

Welness horší - studená vířivka, smrad cigaret ve bazénové/saunové zóně.
Parkování všude možně po areálu.
Služby horší na hotel 4* superior.
Placeno předem přes booking, ale při check-outu chtěli po mě zaplatit znovu. Takže 10 minut zbytečně strávených na recepci než se to vyřešilo.

2026-05-22 • via Nuitee
J
Jens • solo_traveller • de
8
2026-05-21 • via Nuitee
M
Monika • family_with_children • at
8
Schön, komme immer wieder gerne
Pros:

Frühstücksbuffet ist sehr vielfältig und ausgezeichnet, der Spa Bereich ist klein aber fein, Personal ist sehr freundlich und hilfsbereit

Cons:

Ist in die Jahre gekommen, gehört außen renoviert (Farbe blättert ab), Halterung von der Dachrinne war rostig und stand weg (Verletzungsgefahr am Balkon)

2026-05-20 • via Nuitee
J
Janis • couple • lv
10
2026-05-18 • via Nuitee
F
Felix • solo_traveller • de
8
2026-05-18 • via Nuitee
Y
yasemin gizem • solo_traveller • tr
6
2026-05-18 • via Nuitee
M
Michi1965 • solo_traveller • de
7
Für einen Kurzurlaub okay
Pros:

Die Freundlichkeit des Personals, das Essen und das Frühstück, der "Spa" Bereich

Cons:

Einzelbetten, Größe des Zimmers, Parkgebühr,

2026-05-17 • via Nuitee
K
Katrin • solo_traveller • de
9
2026-05-17 • via Nuitee
S
Silvio Jörg • couple • de
10
Pros:

Sehr gut

2026-05-15 • via Nuitee