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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Garage
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Bicycle-friendly property
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Prime Location near Times Square
Dream Midtown, just 8 minutes’ walk from Times Square, offers a prime location in the heart of Midtown Manhattan. Enjoy stunning views of Times Square from the rooftop lounge.
Luxurious Amenities
Indulge in luxury with designer bath amenities and plush bathrobes in each room. Stay connected with internet access and unwind in front of a flat-screen TV.
Convenience and Accessibility
With 3 on-site restaurants, a concierge, and a 24-hour front desk, your every need is catered to at Dream Midtown. Explore nearby attractions like Central Park and Carnegie Hall with ease, thanks to the hotel's proximity to public transport.
Book your stay at Dream Midtown now for an unforgettable experience in the heart of New York City.
Please note, guests must be at least 18 years or older to check in. Guests under the age of 18 must be accompanied by a parent or official guardian.
Guests are required to present a government issued identification with a credit card under the same name upon check in. A security hold of USD $100 per night will be authorized on the credit card provided at check in and will be released at check-out if no charges are incurred during the stay. Please note, credit card authorization release processing times vary depending upon your banking institution and are not set by the property. Any damage, smoking or pet fees incurred during the stay will be charged to the guest’s credit card.
Cash cannot be used for the security hold. Third party credit card authorization forms are required to be submitted 72 hours prior to arrival.
All Special Requests are subject to availability and additional charges may apply.
When booking more than 5 rooms, different policies and additional charges may apply.
Self-parking is available at USD 45 per night for standard-sized vehicles and USD 55 per night for oversize vehicles. Valet parking is not available at this time.
The Presidential Suite is for residential purposes only and can sleep a total of 2 guests. A minimum damage deposit of $500 USD will be required. Prior approval from the General Manager is required for any in-room external entertainment, catered events or filming in the Presidential Suite (a Food and Beverage minimum will be added to the room rate). Any damages incurred during the stay will be charged to the guest’s credit card.
A completed rental agreement form for the Presidential Suite is required prior to check in.
Our facility fee will entitle guests to the following:
- Prosecco Hour - daily in the hotel lobby from 15:00 to 16:00
- Access to the Digital New York Times
- Bottled water daily (available at the front desk)
- Exclusive daily access to Athletic & Swim Club -- including fitness classes, boxing studio, sauna and 23-meter lap pool
- 10% off Guggenheim Museum tickets
- 15% off Central Park Bike Tours
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note, for the Bed and Breakfast rates, we provide Continental Breakfast Vouchers based on the number of registered guests. Continental breakfast at Serafina includes a choice of tea, coffee, or orange juice; a basket of pastries served with jam and a choice of fruit salad, yogurt and granola or cereal. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 10 years old stay for free when using an existing bed.
People no matter the age stay for US$30 per person per night when using an available extra bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Property Accessibility
- Hill Located: No
- Ramp: Yes
- Ramp Angle: 4
- Ramp Length: 6
- Entrance Type: Regular
- Entrance Door Width: 90
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 14
- Room Max Guests Number: 2
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: No
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: Yes
- Ramp Angle: 4
- Ramp Length: 6
- Entrance Type: Regular
- Entrance Door Width: 90
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 14
- Room Max Guests Number: 2
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: No
- Lifts Accessible: Yes
- Braille Room Numbers: Yes
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair: Mobile
- Shower Level Floor: Yes
- Handrails: Yes
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: Yes
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 65
- Elderly Impaired Score: 62
- Electric Wheelchair Score: 66
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 68
- Visually Impaired Score: 62
- Wheelchair Or Scooter Impaired Score: 65
Guest Reviews
Wij, moeder en tienerdochter, hebben een uitstekend verblijf gehad. De ligging is werkelijk perfect: midden in Midtown Manhattan, met Central Park, Times Square, de subway en alle grote avenues op loopafstand. Idealer kun je New York bijna niet verkennen.
Het personeel was bijzonder vriendelijk, gastvrij en altijd bereid om te helpen. Onze kamer was comfortabel ingericht met een heerlijk kingsize bed, voorzien van zacht katoenen beddengoed. Een leuk detail was het prachtige, bijna dromerige plafond. Ook waren er voldoende stopcontacten aanwezig (neem wel zelf een Europese adapter mee). Elke dag werd de kamer keurig opgeruimd en schoongemaakt.
De eigen badkamer was een groot pluspunt: een ruime douche met een krachtige straal, dagelijks schone handdoeken en twee badjassen. De airconditioning werkte uitstekend, zowel voor koelen als verwarmen.
Onze kamer keek uit op een blinde muur, maar juist daardoor was het er verrassend stil, waardoor we heerlijk hebben geslapen.
Na onze late check-out mochten we onze bagage nog in het hotel achterlaten, wat erg prettig was voor de laatste uren van ons verblijf.
Ontbijten kan in het naastgelegen restaurant, maar wij begonnen iedere dag bij Premier Cafe op de hoek van 55th Street en 7th Avenue. Deze gezellige deli biedt een enorme keuze aan bagels, broodjes, eiergerechten, muffins, cakes, fruit, yoghurt en uitstekende koffie. Bovendien is er boven een fijne en sfeervolle zitruimte.
Kortom: een comfortabel mid-range hotel op een toplocatie, met vriendelijk personeel en alle voorzieningen die je nodig hebt voor een geslaagd verblijf in New York.
Eigenlijk viel er weinig tegen. Het was erg prettig dat er een strijkijzer en föhn op de kamer aanwezig waren. Het enige wat we misten was een waterkoker om ’s ochtends of ’s avonds even een kop thee te kunnen maken.
Daarnaast stond er slechts aan één kant van het bed een nachtkastje. Aan de andere kant hebben we een stoel neergezet en dat was een prima alternatief. Verder hebben we geen noemenswaardige minpunten ervaren.
De ligging was goed, vriendelijk personeel.
Zeker de portier , Edwin !
Werd geboekt ondermeer vanwege de rooftop . Deze was tijdelijk gesloten…
Er waren langs de kant waar onze kamer was werken aan de gang wat ons vroeg in de morgen wel wakker maakte.
Great location
simple
easy
Wardobre,
Very loud - in the hallways and especially due to construction right next to the hotel. I couldn’t sleep at all during my stay. I expressed this to the hotel staff but no response.
,מלון ישן, מלוכלך
תחזוקה ירודה, מיקמו אותנו בחדר מול קיר שהוא חלק מאתר בניה, מגבות מלוכלכות, בשטיח בחדר היה כתם דביק. ברחנו משם אחרי יממה.
An old, dirty hotel with poor maintenance. We were placed in a room facing a wall that was part of a construction site. The towels were dirty, and there was a sticky stain on the carpet in the room. We left after one night.
Location & staff
Very small room and stained rug.
Excellent hotel and perfect location just a couple of blocks from Central Park. Also only a few steps from the E subway which comes directly from JFK. Would highly recommend
Central location
Room size smaller than expected. Bugs were present.
WORST EXPERIENCE EVER! terrible experience staying there... basically I did not like anything at all
WORST EXPERIENCE EVER! no wifi in the room, terrible service and they charge you after your stay a hidden 100 USD fee! (no, I did not break or ask for any extra service in the hotel)... this is a rip off
Too old and too expensive for a Hyatt category 6 hotel …it’s the worst Hyatt I’ve been in.
Don’t believe the facade picture they used! I don’t know where they got that pic but it’s a corner building whereas the Dream Midtown is a different, dilapidated building.
The good location and great service was overwhelmed by the hype of a supposedly luxury hotel. Not even a window in our room.
Very long check in time. I waited almost 30 mins despite there being 4 attendance helping only 1 person ahead of me. The first night of my stay the room they put me in was very loud. There was loud construction/drilling right outside my window all night. They told me they could not switch my room night 1 and based on how loud it was, I couldn't sleep at all which affected my business meeting next day. Second night they put me in a different room that was quiet, so I do think that they have certain rooms which are not sound proof, which in NYC the hotel should make efforts to sound proof all their rooms. Also in general the overall aesthetic of the hotel was outdated and needs a refresh. I felt a bit catfished by the hotel, since the pictures online/on their website/yelp where alot nicer than the hotel in person. Staff was also rude, rolled their eyes at me when I complained about the noise night 1. 0/10
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