Dream Midtown, by Hyatt

Hotels
•
Dream by Hyatt
8.2 (2185 reviews)
210 West 55th Street , New York , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor room conditions
Hidden fees

Categories

Cleanliness
8.03
Some rooms were noted as damp and poorly lit.
Service
9
Most reviews praised the friendliness of the staff.
Location
9.54
Several reviews highlighted the perfect location near Times Square.
Room Quality
7.49
Issues such as small sizes and no natural light were reported.
Amenities
7.52
Facilities like refrigerators and coffee makers were missing.
Value for Money
7.98
Complaints about hidden fees and room quality affecting value.
Food and Beverage
7.03
Limited breakfast options and not suitable for families.
Overall Experience
9
Positive experiences overall, but with significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:09

Property Description

Prime Location near Times Square
Dream Midtown, just 8 minutes’ walk from Times Square, offers a prime location in the heart of Midtown Manhattan. Enjoy stunning views of Times Square from the rooftop lounge.

Luxurious Amenities
Indulge in luxury with designer bath amenities and plush bathrobes in each room. Stay connected with internet access and unwind in front of a flat-screen TV.

Convenience and Accessibility
With 3 on-site restaurants, a concierge, and a 24-hour front desk, your every need is catered to at Dream Midtown. Explore nearby attractions like Central Park and Carnegie Hall with ease, thanks to the hotel's proximity to public transport.

Book your stay at Dream Midtown now for an unforgettable experience in the heart of New York City.

Important information:

Please note, guests must be at least 18 years or older to check in. Guests under the age of 18 must be accompanied by a parent or official guardian.

Guests are required to present a government issued identification with a credit card under the same name upon check in. A security hold of USD $100 per night will be authorized on the credit card provided at check in and will be released at check-out if no charges are incurred during the stay. Please note, credit card authorization release processing times vary depending upon your banking institution and are not set by the property. Any damage, smoking or pet fees incurred during the stay will be charged to the guest’s credit card.

Cash cannot be used for the security hold. Third party credit card authorization forms are required to be submitted 72 hours prior to arrival.

All Special Requests are subject to availability and additional charges may apply.

When booking more than 5 rooms, different policies and additional charges may apply.

Self-parking is available at USD 45 per night for standard-sized vehicles and USD 55 per night for oversize vehicles. Valet parking is not available at this time.

The Presidential Suite is for residential purposes only and can sleep a total of 2 guests. A minimum damage deposit of $500 USD will be required. Prior approval from the General Manager is required for any in-room external entertainment, catered events or filming in the Presidential Suite (a Food and Beverage minimum will be added to the room rate). Any damages incurred during the stay will be charged to the guest’s credit card.

A completed rental agreement form for the Presidential Suite is required prior to check in.

Our facility fee will entitle guests to the following:

- Prosecco Hour - daily in the hotel lobby from 16:00 to 17:00
- Access to the Digital New York Times
- Bottled water daily (available at the front desk)
- Exclusive daily access to Athletic & Swim Club -- including fitness classes, boxing studio, sauna and 23-meter lap pool
- 10% off Guggenheim Museum tickets
- 15% off Central Park Bike Tours

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note, for the Bed and Breakfast rates, we provide Continental Breakfast Vouchers based on the number of registered guests. Continental breakfast at Serafina includes a choice of tea, coffee, or orange juice; a basket of pastries served with jam and a choice of fruit salad, yogurt and granola or cereal. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Property Accessibility

Total Disability Score: 55.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 4
  • Ramp Length: 6
  • Entrance Type: Regular
  • Entrance Door Width: 90
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 2185 reviews
Cleanliness: 8.03
Service: 9
Location: 9.54
Room Quality: 7.49
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.03
Overall Experience: 9
L
Lior • solo_traveller • il
9
2026-09-15 • via Nuitee
S
Stephan • couple • ch
8
Pros:

Excellent location

2026-09-13 • via Nuitee
鶴田 • solo_traveller • jp
8
2026-09-12 • via Nuitee
E
Ece • couple • tr
5
Pros:

Çalışanlar cok guleryuzlu ve yardimseverdi. Tum sorunlarimizi aninda cozduler. Tesekkur ediyoruz
Havlu ve carsaflar temizdi
Konum guzel

Cons:

Oda genisligi
Otel cok eskimiş o yuzden kirli görüntüsü veriyor
Yatak ve yastiklar cok rahatsizdi

2026-09-11 • via Nuitee
D
Daiana • couple • us
8
Cons:

The fact that you can hear everything from the others rooms and on the corridor

2026-09-10 • via Nuitee
M
Melanie • couple • gb
10
Amazing
2026-09-10 • via Nuitee
J
Jessica • couple • us
9
Pros:

Close to many things, offered champagne hour

Cons:

An employee yelled at me it was closed for the year when I asked about the rooftop bar.

2026-09-10 • via Nuitee
E
Eliot • family_with_children • br
5
Pros:

Location

Cons:

romm was ok, shower was terrible for us, almost no water comming out. And at the check out, i asked to stay untill 2o clock and it was denied. I had a long flight back home, and because of our compromises, i left the Hotel at 10:30 at the day i checked out.

2026-09-09 • via Nuitee
C
carlos • solo_traveller • de
1
Cons:

Camera con mobili logori, macchie sulla moquette, capelli sulla scrivania e l'ultima notte ho dovuto cambiare stanza perché c'era una pulce nel mio letto. Al checkout c'era un addetto estremamente scortese. Non ci tornerò mai più.

2026-09-08 • via Nuitee
C
carlos • solo_traveller • co
10
2026-09-07 • via Nuitee
R
Rebecca • solo_traveller • au
4
Good location but disappointing overall
Pros:

Great location, close to Times Square, mid town businesses and Central Park

Cons:

Very tired, roof top not open. Needs a significant amount of work

2026-09-06 • via Nuitee
H
Hector • couple • us
7
Great location, uncomfortably small room/bath
Pros:

Location

Cons:

Tiny room, no drawers to unpack clothes

2026-09-05 • via Nuitee
L
Leo • solo_traveller • pt
9
Het was een uitstekende keuze.
Pros:

Goede ligging, vriendelijk en behulpzaam personeel.

Cons:

Geen koffiemachine op de kamer.

2026-09-03 • via Nuitee
A
AnnMarie • solo_traveller • us
9
Very reasonable price for the convenience of Midtown Manhattan, with wonderful staff!
2026-09-01 • via Nuitee
M
Marco • solo_traveller • it
9
2026-08-31 • via Nuitee
L
Leslie • solo_traveller • us
9
Luxury In The Middle Of Town
Pros:

Comfortable room, excellent location close to everything.

Cons:

This time I did not have a refrigerator in my room.

2026-08-28 • via Nuitee
V
Veronika • solo_traveller • us
6
OK for a short stay
Pros:

The location is good, the people were very friendly. Bathroom was clean and better than the room itself.

Cons:

Room is run down, not sure why there is a resort fee, not very resort-like.

2026-08-26 • via Nuitee
T
Tarrantking289 • solo_traveller • us
8
2026-08-25 • via Nuitee
R
Ritu • solo_traveller • in
8
2026-08-25 • via Nuitee
M
Monique • couple • us
8
2026-08-24 • via Nuitee