Mercure Belgrade Excelsior

Hotels
•
Mercure
8.6 (615 reviews)
Kneza Miloša 5 , Belgrade , rs

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Perfect location
Friendly staff
Comfortable rooms
Good breakfast
Cons:
Old furniture
Elevator issues
Cleanliness of breakfast items

Categories

Cleanliness
7.74
Some dishes at breakfast were worn from use, indicating possible cleanliness concerns.
Service
9.21
Super-friendly staff and very helpful service were frequently mentioned in the reviews.
Location
9.25
Perfect location in the center of Belgrade, convenient for walking to major attractions.
Room Quality
8.2
Comfortable rooms, but some reviews mentioned the furniture was old and outdated.
Amenities
8.23
Good breakfast and mini-bar provided as part of the perks for guests.
Value for Money
8.19
Generally reasonable but there were expectations of a higher standard due to the 4-star rating.
Food and Beverage
8.74
Decent breakfast selection noted positively by guests.
Overall Experience
9.21
Overall, reviews reflected a strong positive sentiment with many guests expressing intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:23

Property Description

Luxurious Accommodation
Experience elegance and comfort at Mercure Belgrade Excelsior Hotel, where stylish rooms equipped with modern amenities like air-conditioning, LED TV, and free WiFi await you. Indulge in a relaxing stay with a private bathroom featuring a walk-in shower and complimentary toiletries.

Delicious Dining Options
Start your day with a delightful continental or buffet breakfast at our restaurant, serving a variety of local and international dishes. Unwind with a drink at the hotel's bar, offering a cozy ambiance for you to enjoy.

Convenient Location
Conveniently situated in the heart of Belgrade, our hotel is surrounded by beautiful parks and is within walking distance to major attractions, embassies, and entertainment venues. Explore the city with ease and make the most of your stay with our safe airport transportation services.

Book now for an unforgettable stay at Mercure Belgrade Excelsior Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 615 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 9.21
A
ADEM • solo_traveller • fr
8
2026-05-23 • via Nuitee
I
Irina • solo_traveller • mk
10
2026-05-15 • via Nuitee
K
Katarina • solo_traveller • rs
10
Excellent
Pros:

Excellent staff, great location, we were upgraded to priviledge room which is very spatious and with nice view. Very clean.

Cons:

We liked everything

2026-05-11 • via Nuitee
A
Andrei • couple • fr
6
2026-05-09 • via Nuitee
E
Ece • solo_traveller • gr
10
2026-05-07 • via Nuitee
K
Karlo • solo_traveller • hr
10
Pros:

Odlična lokacija.

2026-05-07 • via Nuitee
D
Daria • solo_traveller • es
6
Pros:

Location.

Cons:

The room was quite outdated and could definitely use some renovation. The appliances looked old and yellowed with age, and the bathroom fixtures also seemed worn. Overall, the room did not feel very fresh or well-maintained.

2026-05-06 • via Nuitee
O
Olga • family_with_children • nl
8
Zeer goed hotel op toplocatie in het centrum.
Pros:

Toplocatie in centrum van Belgrado, alles op loopafstand en het gratis OV is dichtbij. Prima kamers en ontbijt. Wij waren met het gezin en konden 2 kamers dichtbij elkaar krijgen. Prima wifi!

Cons:

De airco deed het niet. Kleine lift.

2026-05-05 • via Nuitee
V
Valentina • couple • bg
8
2026-05-05 • via Nuitee
V
Valentina • extended_group • bg
8
2026-05-03 • via Nuitee
N
Nensi • solo_traveller • ba
10
2026-04-24 • via Nuitee
M
mustafa • solo_traveller • tr
9
2026-04-20 • via Nuitee
I
Ivan • solo_traveller • fr
10
2026-04-15 • via Nuitee
D
Dilek • solo_traveller • tr
8
2026-04-14 • via Nuitee
C
Cveteliana • solo_traveller • bg
10
Pros:

Много подходящо за бизнес пътувания

2026-04-13 • via Nuitee
K
Kira • couple • ua
10
2026-04-13 • via Nuitee
A
antonio • solo_traveller • it
9
Pros:

Breakfast and room really cool

Cons:

Position of room was on the internal area and Just an angle part on the boulevard

2026-04-11 • via Nuitee
D
Dmitriy • solo_traveller • kz
10
2026-04-07 • via Nuitee
F
filipp • family_with_children • ru
10
Pros:

Our favorite hotel in Belgrade! Wonderful staff, delicious coffee!! The rooms are clean!! The reception is always helpful!!

2026-03-26 • via Nuitee
W
William • solo_traveller • ch
9
Very satisfied with the Hotel
Pros:

Staff is extremely helpful and friendly.
Nice room with big bed, good bathroom, quiet.
No carpet floors.
Very clean.
Good Breakfast

Cons:

Some better Mini-Bar-Snacks. A bigger bottle of Water.

2026-03-25 • via Nuitee