Mercure Belgrade Excelsior

Hotels
•
Mercure
8.6 (629 reviews)
Kneza Miloša 5 , Belgrade , rs
+381 11 4402900

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Perfect location
Friendly staff
Comfortable rooms
Good breakfast
Cons:
Old furniture
Elevator issues
Cleanliness of breakfast items

Categories

Cleanliness
7.74
Some dishes at breakfast were worn from use, indicating possible cleanliness concerns.
Service
9.21
Super-friendly staff and very helpful service were frequently mentioned in the reviews.
Location
9.25
Perfect location in the center of Belgrade, convenient for walking to major attractions.
Room Quality
8.2
Comfortable rooms, but some reviews mentioned the furniture was old and outdated.
Amenities
8.23
Good breakfast and mini-bar provided as part of the perks for guests.
Value for Money
8.19
Generally reasonable but there were expectations of a higher standard due to the 4-star rating.
Food and Beverage
8.74
Decent breakfast selection noted positively by guests.
Overall Experience
9.21
Overall, reviews reflected a strong positive sentiment with many guests expressing intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:23

Property Description

Luxurious Accommodation
Experience elegance and comfort at Mercure Belgrade Excelsior Hotel, where stylish rooms equipped with modern amenities like air-conditioning, LED TV, and free WiFi await you. Indulge in a relaxing stay with a private bathroom featuring a walk-in shower and complimentary toiletries.

Delicious Dining Options
Start your day with a delightful continental or buffet breakfast at our restaurant, serving a variety of local and international dishes. Unwind with a drink at the hotel's bar, offering a cozy ambiance for you to enjoy.

Convenient Location
Conveniently situated in the heart of Belgrade, our hotel is surrounded by beautiful parks and is within walking distance to major attractions, embassies, and entertainment venues. Explore the city with ease and make the most of your stay with our safe airport transportation services.

Book now for an unforgettable stay at Mercure Belgrade Excelsior Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 629 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 9.21
S
Seyyit Yusuf • extended_group • tr
1
İyi değil
Pros:

Tesisin hiçbir şeyini beğenmedik fiyatı çok pahalı beş yıldızlı otellerle aynı ve hiçbir kalite ve hizmet yok gece saatlerinde susmıştık marketler açık değildi ve bize su dahi vermediler gerçekten rezalet bir otel tavsiye etmiyoruz güzel olabilecek söylenebilecek fena değil gayet şehir merkezinde onun haricinde hiçbir şey için tercih edilmez

2026-07-25 • via Nuitee
E
Emirhan • extended_group • tr
10
Pros:

Her şey gayet güzeldi. Odaların temizliği olsun, otelin konumu olsun mükemmeldi. Çalışanların hepsi güler yüzlü çok kibar insanlar. Doğum günü için yapılan jest için de ayrıca teşekkür ediyoruz. 🙌🏻

2026-07-21 • via Nuitee
O
OZGE • solo_traveller • tr
10
2026-07-19 • via Nuitee
S
Svetlana • solo_traveller • es
10
2026-07-16 • via Nuitee
E
Eyal • solo_traveller • il
10
2026-07-11 • via Nuitee
S
Serhat • family_with_children • tr
8
2026-07-08 • via Nuitee
R
Rajesh • solo_traveller • in
3
Small boutique hotel unbefitting Mercure. It can be Ibis
Pros:

Location is good. It’s almost near the city centre

Cons:

Poor Air conditioning in the lobby and restaurant.
Small , preset breakfast spread.
Restaurant has a small menu

2026-07-04 • via Nuitee
K
Kseniia • solo_traveller • dk
10
2026-07-02 • via Nuitee
V
Vojislavka • solo_traveller • rs
9
Pros:

Ljubaznost osoblja na recepciji

2026-06-29 • via Nuitee
F
Frank • couple • fi
10
Extra!
Pros:

Excellent room service, if possible we revisit every year to as part of our anniversary celebration.

2026-06-29 • via Nuitee
F
Furkan • solo_traveller • tr
10
2026-06-27 • via Nuitee
C
CARMEN • solo_traveller • es
10
Pros:

La amabilidad del personal

Cons:

Nada

2026-06-20 • via Nuitee
G
Gennadii • couple • ru
10
2026-06-14 • via Nuitee
S
SoonYoung • solo_traveller • kr
10
Pros:

프런트의 직원분이 밝고 명랑해서 도착하자마자 인상이 정말 좋았어요. 아코르 회원이 아닌데도 방에 웰컴스낵과 정성스러운 손글씨의 레터가 있어서 정말 감동이었습니다. 미니바도 1회 무료로 제공되어서 유용했어요. 침대도 편안했고, 콘센트도 적절한 위치에 있었습니다. 아침식사도 메뉴가 다양하고 맛있었습니다. 특히 과일이 많아서 좋았어요. 정말 다시 가고 싶은 호텔!!!

Cons:

없어요.

2026-06-11 • via Nuitee
A
Aleksandra • couple • rs
10
2026-06-02 • via Nuitee
S
Stefani • solo_traveller • mk
10
2026-05-31 • via Nuitee
G
GÖKHAN • couple • tr
10
2026-05-30 • via Nuitee
A
ADEM • solo_traveller • fr
8
2026-05-23 • via Nuitee
I
Irina • solo_traveller • mk
10
2026-05-15 • via Nuitee
K
Katarina • solo_traveller • rs
10
Excellent
Pros:

Excellent staff, great location, we were upgraded to priviledge room which is very spatious and with nice view. Very clean.

Cons:

We liked everything

2026-05-11 • via Nuitee