Mercure Belgrade Excelsior

Hotels
•
Mercure
8.6 (644 reviews)
Kneza Miloša 5 , Belgrade , rs
+381 11 4402900

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Perfect location
Friendly staff
Comfortable rooms
Good breakfast
Cons:
Old furniture
Elevator issues
Cleanliness of breakfast items

Categories

Cleanliness
7.74
Some dishes at breakfast were worn from use, indicating possible cleanliness concerns.
Service
9.21
Super-friendly staff and very helpful service were frequently mentioned in the reviews.
Location
9.25
Perfect location in the center of Belgrade, convenient for walking to major attractions.
Room Quality
8.2
Comfortable rooms, but some reviews mentioned the furniture was old and outdated.
Amenities
8.23
Good breakfast and mini-bar provided as part of the perks for guests.
Value for Money
8.19
Generally reasonable but there were expectations of a higher standard due to the 4-star rating.
Food and Beverage
8.74
Decent breakfast selection noted positively by guests.
Overall Experience
9.21
Overall, reviews reflected a strong positive sentiment with many guests expressing intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:23

Property Description

Luxurious Accommodation
Experience elegance and comfort at Mercure Belgrade Excelsior Hotel, where stylish rooms equipped with modern amenities like air-conditioning, LED TV, and free WiFi await you. Indulge in a relaxing stay with a private bathroom featuring a walk-in shower and complimentary toiletries.

Delicious Dining Options
Start your day with a delightful continental or buffet breakfast at our restaurant, serving a variety of local and international dishes. Unwind with a drink at the hotel's bar, offering a cozy ambiance for you to enjoy.

Convenient Location
Conveniently situated in the heart of Belgrade, our hotel is surrounded by beautiful parks and is within walking distance to major attractions, embassies, and entertainment venues. Explore the city with ease and make the most of your stay with our safe airport transportation services.

Book now for an unforgettable stay at Mercure Belgrade Excelsior Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEG

Location

Guest Reviews

8.6
Based on 644 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 9.21
N
Natalia • couple • ru
10
2026-08-26 • via Nuitee
D
Denis • solo_traveller • ru
9
2026-08-25 • via Nuitee
S
Stefan • couple • ca
9
A great little hotel — in a beautiful old building — with exceptionally professional staff.
Pros:

Fantastic location and a beautifully restored building with lots of history — we especially appreciated all the historic photos throughout, showing notable events and residents, including nobel prize winning author Ivo Andric. Clean and quiet.

Cons:

The AC needed to be repaired during our stay and couldn't be adjusted much.

2026-08-24 • via Nuitee
I
Ilina • couple • mk
10
2026-08-19 • via Nuitee
İRFAN • solo_traveller • tr
8
2026-08-13 • via Nuitee
O
Onur • couple • tr
10
Pros:

Merkeze ve otobüs duraklarına yürüme mesafesi belgrada 2• gelişimiz yine burada konakladık yine gidersek yine burada konaklarız çok memnun kaldığımız bir otel.

2026-08-13 • via Nuitee
V
Vsevolod • couple • at
7
Fine hotel for this price
2026-08-13 • via Nuitee
J
Jamuna Siddananjappa • couple • gb
10
Alex from reception was very helpful and friendly.
Pros:

The location and the staff. It was my birthday and Alex made sure I got a cake and card sent to my room.

Cons:

No gym

2026-08-11 • via Nuitee
A
Ahmet • couple • tr
7
Pros:

Konumu çok güzeldir tarihi bina

Cons:

Temizlik yapılmadı sadece havlu bırakıldı

2026-08-09 • via Nuitee
A
Ahmet • couple • tr
7
Pros:

Konumu güzel

Cons:

Temizlik yapılmadı sadece havlular değiştirildi

2026-08-09 • via Nuitee
G
Gabriele • solo_traveller • ch
9
Eine sehenswerte Stadt, an toller Lage - das ist Belgrad.
Pros:

Sehr gut. Ein altes Hotel, mit grosser Tradition.

Cons:

Draussen war es sehr heiss und die Luft schlecht (Belgrad hat viel Verkehr und die Autos fahren meist mit Diesel).

2026-08-05 • via Nuitee
S
Seyyit Yusuf • extended_group • tr
1
İyi değil
Pros:

Tesisin hiçbir şeyini beğenmedik fiyatı çok pahalı beş yıldızlı otellerle aynı ve hiçbir kalite ve hizmet yok gece saatlerinde susmıştık marketler açık değildi ve bize su dahi vermediler gerçekten rezalet bir otel tavsiye etmiyoruz güzel olabilecek söylenebilecek fena değil gayet şehir merkezinde onun haricinde hiçbir şey için tercih edilmez

2026-07-25 • via Nuitee
E
Emirhan • extended_group • tr
10
Pros:

Her şey gayet güzeldi. Odaların temizliği olsun, otelin konumu olsun mükemmeldi. Çalışanların hepsi güler yüzlü çok kibar insanlar. Doğum günü için yapılan jest için de ayrıca teşekkür ediyoruz. 🙌🏻

2026-07-21 • via Nuitee
O
OZGE • solo_traveller • tr
10
2026-07-19 • via Nuitee
S
Svetlana • solo_traveller • es
10
2026-07-16 • via Nuitee
E
Eyal • solo_traveller • il
10
2026-07-11 • via Nuitee
S
Serhat • family_with_children • tr
8
2026-07-08 • via Nuitee
R
Rajesh • solo_traveller • in
3
Small boutique hotel unbefitting Mercure. It can be Ibis
Pros:

Location is good. It’s almost near the city centre

Cons:

Poor Air conditioning in the lobby and restaurant.
Small , preset breakfast spread.
Restaurant has a small menu

2026-07-04 • via Nuitee
K
Kseniia • solo_traveller • dk
10
2026-07-02 • via Nuitee
F
Frank • couple • fi
10
Extra!
Pros:

Excellent room service, if possible we revisit every year to as part of our anniversary celebration.

2026-06-29 • via Nuitee