BEST WESTERN Santakos Hotel

Hotels
•
Best Western
8.6 (6591 reviews)
J. Gruodzio g. 21 , Kaunas , lt
+370 37 302702

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Issues with cleanliness
Room amenities need improvement

Categories

Cleanliness
8.3
Some rooms mentioned issues with cleanliness and odors.
Service
9.1
Consistently positive remarks about friendly and helpful staff.
Location
9.1
Numerous reviews praised the location as very convenient.
Room Quality
8.1
Mixed feedback; some issues with room amenities and comfort.
Amenities
8.6
Standard offerings, noted as satisfactory but needing updates.
Value for Money
8.5
Value perceived as good; however, some felt it could be improved.
Food and Beverage
8.4
Breakfast was good but not perfect; some suggestions for improvement.
Overall Experience
8.7
Generally positive with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:43

Property Description

Convenient Location

BEST WESTERN Santakos Hotel, situated in Kaunas just a stone's throw away from the Old Town, offers a prime location for exploring the city. With the Town Hall and Presidential Palace within walking distance, guests can immerse themselves in the historical charm of Kaunas.

Comfortable Accommodation

The hotel boasts air-conditioned rooms with cable TV, free WiFi, and a refrigerator. The classic interior design, complemented by bright walls and wooden furniture, creates a cozy atmosphere for relaxation. Additionally, the availability of seating areas in most rooms ensures a comfortable stay.

Excellent Services

With 24/7 staff assistance and the option to hire a car on-site, guests can enjoy convenience throughout their stay. The hotel's restaurant serving international and Lithuanian cuisine, along with the availability of breakfast, enhances the overall guest experience.

Book your stay at BEST WESTERN Santakos Hotel for a memorable experience in Kaunas.

Important information:

Please present the same credit card used to guarantee your booking when checking in.

Please note that private parking is available for EUR 7 per day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUN

Location

Guest Reviews

8.6
Based on 6591 reviews
Cleanliness: 8.3
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 8.4
Overall Experience: 8.7
S
Slawomir • family_with_children • pl
8
2026-08-29 • via Nuitee
S
Siuzanna • couple • it
10
Da scegliere subito.
Pros:

Struttura stupenda ! Stanze bellissime e arredate con stile.

Cons:

Posto poco isolato al livello di suono.

2026-08-29 • via Nuitee
D
Diane • couple • fr
9
Bon hôtel, emplacement idéal
Pros:

Très bon hôtel, emplacement central idéal.
Je recommande.
Le petit déjeuner est correct.

Cons:

Rien

2026-08-29 • via Nuitee
S
Sebastian • solo_traveller • de
10
2026-08-28 • via Nuitee
T
Tanja • solo_traveller • de
7
Pros:

Die Lage ist super, man erreicht alle Punkte in der Stadt gut zu Fuß. Die Zimmer sind schön groß, die Aussicht aus dem großen Panoramafenster war toll. Bad mit Badewanne (Junior Suite). Frühstück war gut.

Cons:

Die Ausstattung der Zimmer (Möbel, Teppich, Bad) war merklich in die Jahre gekommen, dabei aber sehr sauber und gepflegt. Hatte durchaus einen gewissen Charme, muß man aber mögen. 😉
Preis - Leistung aber trotzdem super. Ich würde wiederkommen.

2026-08-28 • via Nuitee
M
Miika • solo_traveller • fi
8
2026-08-28 • via Nuitee
M
Mindaugas • solo_traveller • de
10
2026-08-28 • via Nuitee
V
Vashek • solo_traveller • cz
5
2026-08-28 • via Nuitee
K
Kazimierz • extended_group • pl
8
Fajne, ale następnym razem będzie inne miejsce
Pros:

śniadanie ok, obsługa kompetentna, uprzejma, miejsce dobre, lokalizacja dobra, parking (płatny)

Cons:

wi-fi fatalne, nie dało się nic zrobić; każdą noc huczał jakiś generator o takiej częstotliwości, że głowa pękała nad ranem, co zostało zgłoszone i ..... tyle, następnej nocy to samo

2026-08-28 • via Nuitee
G
Greg • solo_traveller • nl
8
2026-08-27 • via Nuitee
D
Denis • solo_traveller • lt
10
2026-08-27 • via Nuitee
J
Jim • solo_traveller • gb
5
Pleasant stay
Pros:

Location, staff.

Cons:

Poor layout in the room toilet made it difficult to use

2026-08-27 • via Nuitee
Z
Ziv Ringer • solo_traveller • il
8
Pros:

The room is comfy, the breakfast is very good

Cons:

The shower is in a narrow bath. Thtere is a nylon curtain that cannot stop the water from flooding to the floor

2026-08-26 • via Nuitee
T
Talaja • solo_traveller • fi
8
Pros:

Sijainti, parkkipaikka

2026-08-26 • via Nuitee
K
Kätlyn • solo_traveller • ee
8
2026-08-25 • via Nuitee
P
Petri • solo_traveller • fi
8
2026-08-25 • via Nuitee
I
Irmak • solo_traveller • tr
9
Pros:

Konum çok iyi .

2026-08-25 • via Nuitee
D
Dawn • couple • gb
10
Very comfy and pleasant
Pros:

Staff were lovely and helpful
Room was clean and comfortable
Restaurant was nice
Location close to old town and other activities

Cons:

Nothing

2026-08-25 • via Nuitee
A
Afrah • solo_traveller • gb
4
2026-08-25 • via Nuitee
A
Alex • family_with_children • ch
8
Pros:

Sehr zentral gelegen, freundliches Personal

Cons:

Es gibt eine Abstellmöglichkeit für Fahrräder, aber diese ist nicht vor Regen geschützt

2026-08-25 • via Nuitee