BEST WESTERN Santakos Hotel

Hotels
•
Best Western
8.6 (6591 reviews)
J. Gruodzio g. 21 , Kaunas , LT
+370 37 302702

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Issues with cleanliness
Room amenities need improvement

Categories

Cleanliness
8.3
Some rooms mentioned issues with cleanliness and odors.
Service
9.1
Consistently positive remarks about friendly and helpful staff.
Location
9.1
Numerous reviews praised the location as very convenient.
Room Quality
8.1
Mixed feedback; some issues with room amenities and comfort.
Amenities
8.6
Standard offerings, noted as satisfactory but needing updates.
Value for Money
8.5
Value perceived as good; however, some felt it could be improved.
Food and Beverage
8.4
Breakfast was good but not perfect; some suggestions for improvement.
Overall Experience
8.7
Generally positive with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:43

Property Description

Convenient Location

BEST WESTERN Santakos Hotel, situated in Kaunas just a stone's throw away from the Old Town, offers a prime location for exploring the city. With the Town Hall and Presidential Palace within walking distance, guests can immerse themselves in the historical charm of Kaunas.

Comfortable Accommodation

The hotel boasts air-conditioned rooms with cable TV, free WiFi, and a refrigerator. The classic interior design, complemented by bright walls and wooden furniture, creates a cozy atmosphere for relaxation. Additionally, the availability of seating areas in most rooms ensures a comfortable stay.

Excellent Services

With 24/7 staff assistance and the option to hire a car on-site, guests can enjoy convenience throughout their stay. The hotel's restaurant serving international and Lithuanian cuisine, along with the availability of breakfast, enhances the overall guest experience.

Book your stay at BEST WESTERN Santakos Hotel for a memorable experience in Kaunas.

Important information:

Please present the same credit card used to guarantee your booking when checking in.

Please note that private parking is available for EUR 7 per day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUN

Location

Guest Reviews

8.6
Based on 6591 reviews
Cleanliness: 8.3
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 8.4
Overall Experience: 8.7
J
Julianna • couple • hu
10
2026-10-13 • via Nuitee
Z
Zbyněk • solo_traveller • cz
8
2026-10-12 • via Nuitee
O
Oskar • couple • fi
8
2026-10-12 • via Nuitee
M
Martin • couple • ch
8
2026-10-11 • via Nuitee
J
Johann Rannu • extended_group • ee
10
2026-10-11 • via Nuitee
R
Reet • couple • ee
9
2026-10-11 • via Nuitee
P
Priit • solo_traveller • es
6
2026-10-11 • via Nuitee
Z
Zigmantas • solo_traveller • lt
9
Pros:

A great hotel in a great location.

Cons:

Multiple broken kettles.
However the team made sure we finaly got a working one.

2026-10-11 • via Nuitee
R
Rapolas • solo_traveller • lt
10
2026-10-11 • via Nuitee
M
mart • couple • ee
5
2026-10-11 • via Nuitee
K
Kaja • couple • ee
9
2026-10-10 • via Nuitee
V
Vitalijus • solo_traveller • lt
5
Pros:

Erdve

Cons:

Kambariuose vesu.Balkono durys buvo sugadintos.Kitos durys labai girgzdejo ir nusideveje.Kana didziule uz para nakvynes.Pusryciai visiskai paprasti

2026-10-10 • via Nuitee
M
Marcin • solo_traveller • pl
8
2026-10-10 • via Nuitee
M
Maksud • couple • gb
8
Value for money but needs updating
Cons:

Smell in bathroom
Rooms need updating

2026-10-10 • via Nuitee
S
Shania • solo_traveller • be
7
Kaunas
Pros:

Big room, nice mattresses and carpet floor. Very clean, everything you need. Breakfast has everything you need. The personel is always ready to help you.

Cons:

Elevator was broken twice, the doors key cards were a bit hard to use and the pillows were not nice.

2026-10-10 • via Nuitee
J
Jurgita • solo_traveller • gb
10
Good hotel at the centre near Laisves aleja
Pros:

Location, good breakfast

Cons:

no complains

2026-10-09 • via Nuitee
M
Martin • couple • de
9
Pros:

Angenehmer Aufenthalt, vielen Dank

2026-10-09 • via Nuitee
V
Vadims • solo_traveller • lv
10
2026-10-08 • via Nuitee
A
Ari • solo_traveller • fi
10
Motorbike Tour 2026
Pros:

Safe parking, location, friendly staff and good breakfast.

2026-10-08 • via Nuitee
H
Helena • solo_traveller • ee
7
Pros:

Linen nice and clean. Shower gel had a very good smell.

Cons:

The bed was slightly too hard and the shower splashed in random directions. Wifi seemed slow.

2026-10-08 • via Nuitee