BEST WESTERN Santakos Hotel

Hotels
Best Western
8.6 (6375 reviews)
J. Gruodzio g. 21 , Kaunas , lt

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Issues with cleanliness
Room amenities need improvement

Categories

Cleanliness
8.3
Some rooms mentioned issues with cleanliness and odors.
Service
9.1
Consistently positive remarks about friendly and helpful staff.
Location
9.1
Numerous reviews praised the location as very convenient.
Room Quality
8.1
Mixed feedback; some issues with room amenities and comfort.
Amenities
8.6
Standard offerings, noted as satisfactory but needing updates.
Value for Money
8.5
Value perceived as good; however, some felt it could be improved.
Food and Beverage
8.4
Breakfast was good but not perfect; some suggestions for improvement.
Overall Experience
8.7
Generally positive with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:43

Property Description

Convenient Location

BEST WESTERN Santakos Hotel, situated in Kaunas just a stone's throw away from the Old Town, offers a prime location for exploring the city. With the Town Hall and Presidential Palace within walking distance, guests can immerse themselves in the historical charm of Kaunas.

Comfortable Accommodation

The hotel boasts air-conditioned rooms with cable TV, free WiFi, and a refrigerator. The classic interior design, complemented by bright walls and wooden furniture, creates a cozy atmosphere for relaxation. Additionally, the availability of seating areas in most rooms ensures a comfortable stay.

Excellent Services

With 24/7 staff assistance and the option to hire a car on-site, guests can enjoy convenience throughout their stay. The hotel's restaurant serving international and Lithuanian cuisine, along with the availability of breakfast, enhances the overall guest experience.

Book your stay at BEST WESTERN Santakos Hotel for a memorable experience in Kaunas.

Important information:

The credit card used for booking must be provided upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    Children from 13 years old to 16 years old stay for € 12 per person per night when using an available extra bed.
    People 17 years old and over stay for € 24 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 6375 reviews
Cleanliness: 8.3
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 8.4
Overall Experience: 8.7
D
Dwojakowski solo_traveller pl
7
2026-07-18 via Nuitee
A
Andrius solo_traveller lt
10
2026-07-18 via Nuitee
J
Jankauskas family_with_children lt
9
2026-07-18 via Nuitee
T
Tuomas solo_traveller fi
7
Kuumap
Pros:

Hienot laatoitukset

Cons:

Jäähdytys ei toiminut

2026-07-18 via Nuitee
F
Florian family_with_children de
9
Es war ein sehr schöner Aufenthalt. Sehr gerne wieder.
Pros:

Das Frühstück war super. Das Zimmer war auch schön eingerichtet. Das Personal war sehr freundlich. Die Lage war top.

2026-07-17 via Nuitee
G
Grzegorz family_with_children pl
8
2026-07-17 via Nuitee
P
Piotr solo_traveller pl
8
2026-07-16 via Nuitee
Z
Zoja solo_traveller lv
8
Pros:

Прекрасный отель, понравился интерьер.

2026-07-16 via Nuitee
L
Laima couple lt
10
Pros:

Gera vieta. Puikus personalas, skanūs pusryčiai, nemokama automobilio stovėjimo aikštelė

2026-07-16 via Nuitee
B
bert solo_traveller nl
9
Perfect voor 1 a 2 dagen Kaunas, midden in de stad.
Pros:

Perfecte locatie, parkeren inclusief, prachtige stille grote kamer, heerlijk ontbijt. Vriendelijk personeel

Cons:

Niets

2026-07-16 via Nuitee
E
Eeva solo_traveller fi
8
2026-07-15 via Nuitee
M
Merle solo_traveller ee
10
2026-07-15 via Nuitee
T
Travkina solo_traveller lt
9
Pros:

Vieta

Cons:

Liukso kambary nebuvo kondicionieriaus, buvo karšta

2026-07-15 via Nuitee
A
Arto solo_traveller fi
6
Pros:

Ok sijainti.

Cons:

Nuhjuinen, kulunut huone.

2026-07-15 via Nuitee
R
Roberts solo_traveller lv
10
2026-07-15 via Nuitee
E
Erm family_with_children ee
9
2026-07-15 via Nuitee
M
Maikel solo_traveller nl
8
Pros:

Locatie dichtbij het centrum

2026-07-15 via Nuitee
Y
YEHEZKEL solo_traveller il
10
2026-07-14 via Nuitee
G
Grzegorz family_with_children pl
9
Pros:

Lokalizacja dobra w pobliżu centrum. Dużym plusem jest parking. Śniadania bardzo dobre, dla każdego coś miłego. Był go już nasz kolejny pobyt w tym hotelu i zawsze z przyjemnością tam wracamy.

2026-07-14 via Nuitee
D
Dan couple ro
5
I was happy that it was a short stay
Pros:

It has an old charm that comes with a lot of inconveniences

Cons:

We got a smelly room caused probably by old carpeting , strange electrical wiring system: over night to turn the light of a bathroom you have to turn on the whole suite. Very noise room . People parked their motorcycles or cars beneath our windows room during night.
The restaurant located in the basement offered good meals

2026-07-14 via Nuitee