BEST WESTERN Santakos Hotel

Hotels
•
Best Western
8.6 (6591 reviews)
J. Gruodzio g. 21 , Kaunas , LT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Issues with cleanliness
Room amenities need improvement

Categories

Cleanliness
8.3
Some rooms mentioned issues with cleanliness and odors.
Service
9.1
Consistently positive remarks about friendly and helpful staff.
Location
9.1
Numerous reviews praised the location as very convenient.
Room Quality
8.1
Mixed feedback; some issues with room amenities and comfort.
Amenities
8.6
Standard offerings, noted as satisfactory but needing updates.
Value for Money
8.5
Value perceived as good; however, some felt it could be improved.
Food and Beverage
8.4
Breakfast was good but not perfect; some suggestions for improvement.
Overall Experience
8.7
Generally positive with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:43

Property Description

Convenient Location

BEST WESTERN Santakos Hotel, situated in Kaunas just a stone's throw away from the Old Town, offers a prime location for exploring the city. With the Town Hall and Presidential Palace within walking distance, guests can immerse themselves in the historical charm of Kaunas.

Comfortable Accommodation

The hotel boasts air-conditioned rooms with cable TV, free WiFi, and a refrigerator. The classic interior design, complemented by bright walls and wooden furniture, creates a cozy atmosphere for relaxation. Additionally, the availability of seating areas in most rooms ensures a comfortable stay.

Excellent Services

With 24/7 staff assistance and the option to hire a car on-site, guests can enjoy convenience throughout their stay. The hotel's restaurant serving international and Lithuanian cuisine, along with the availability of breakfast, enhances the overall guest experience.

Book your stay at BEST WESTERN Santakos Hotel for a memorable experience in Kaunas.

Important information:

Please present the same credit card used to guarantee your booking when checking in.

Please note that private parking is available for EUR 7 per day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUN

Location

Guest Reviews

8.6
Based on 6591 reviews
Cleanliness: 8.3
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 8.4
Overall Experience: 8.7
O
Olli • couple • fi
10
Pros:

Hieno hotelli hyvällä sijainnilla!
Aamupala mainio ja monipuolinen. Huone tilava ja hyvät sängyt.
Suosittelen!

2026-09-12 • via Nuitee
A
abraham sulam • solo_traveller • il
8
2026-09-12 • via Nuitee
F
Florin • solo_traveller • ro
10
Pros:

Totul

Cons:

Nu a fost

2026-09-12 • via Nuitee
B
Bernd • solo_traveller • de
9
2026-09-12 • via Nuitee
B
bellariva • couple • it
7
hotel silenzioso e centrale
Pros:

buona la posizione in centro città e anche la colazione, varia e con salati e dolci, in un ambiente carino nel seminterrato da dove si poteva andare a mangiare a dei tavolini all'esterno in un piazzaletto.
La presenza del bidet

Cons:

ottima cosa che ci fosse il bidet, non si trova di solito in questi paesi nordici. Però il WC è in uno stanzino a cui si accede da una porta dalla camera da letto, mentre la vasca/doccia e il bidet si trovano in una stanza diversa e con finestra, con accesso dalla camera tramite una seconda porta. Come si usa in francia. Avrei preferito che il WC e il bidet fossero accanto nella stessa stanza.
Il materasso non era molto duro, bensì molle, sformato e cedevole.
La piscina e la sauna erano gratis solo dalle 8 alle 10 del mattino, orario improponibile, e nel resto degli orari il biglietto da pagare per accedervi era addirittura 50 euro! Sono andato a vedere per curiosità la spa ma anche 10 euro sarebbero stati troppi! Quindi sembra una politica dell'hotel per non fare andare nessuno nella spa, piccolissima e squallida

2026-09-12 • via Nuitee
I
Ing. Zuzana • family_with_children • sk
10
2026-09-11 • via Nuitee
M
Mikko • solo_traveller • fi
9
Voisin tulla uudelleen
Pros:

Hyvä sijainti, rauhallinen parkkipaikka lisämaksusta

2026-09-11 • via Nuitee
M
Massimiliano • solo_traveller • ch
9
En solo
Pros:

Super bien placé, très central. Staff accueillant et disponible. Chambre propre, et grande et bien équipée. Top le parking sur place.

2026-09-11 • via Nuitee
S
SIGITAS • couple • us
9
2026-09-11 • via Nuitee
F
Fernando • couple • pt
9
Excelente localização e ótimo pequeno almoço
Pros:

Tudo ótimo

Cons:

Aquecimento do quarto

2026-09-11 • via Nuitee
A
Alexey • couple • ee
8
2026-09-10 • via Nuitee
R
Robert • solo_traveller • ee
10
2026-09-09 • via Nuitee
R
Ramune • solo_traveller • be
9
Pros:

Įspūdingo dydžio kambarys ir vonia, gražus viešbučio pastatas, puiki vieta, patogi lova, neblogi pusryčiai.

Cons:

Už sienos girdėjosi lifto garsas

2026-09-09 • via Nuitee
G
Gert • extended_group • de
9
Hotel in perfekter Lage zwischen Altstadt und Neustadt mit gutem Preis-Leistungsverhältnis.
Pros:

Hotel in perfekter Lage zwischen Altstadt und Neustadt mit hoteleigenem Parkplatz, der für 7 Euro pro Tag an der Rezeption gebucht werden kann.
Große Zimmer.
Die Einrichtung ist schon etwas in die Jahre gekommen. Darüber kann man aber wegen des guten Preis-Leistungsverhältnisses hinwegsehen.
Freundliches Personal.
Frühstücksbuffet mit größerer Auswahl. Der Kaffee aus dem Automaten war gut.

2026-09-09 • via Nuitee
A
Artis • couple • lv
10
2026-09-08 • via Nuitee
S
Stefan • solo_traveller • at
8
2026-09-08 • via Nuitee
A
Alice • couple • cz
9
Pros:

Lokalita hotelu je výborná. Zařízení pokoje bylo skvělé.

Cons:

Měli jsme pokoj v přízemí s okny do vnitrobloku a když lidé kouřili u zadního vchodu hotelu, byl kouř cítit i v pokoji. Museli jsme zavřít okno.

2026-09-08 • via Nuitee
B
BORISS • extended_group • lv
10
2026-09-08 • via Nuitee
P
Peter • couple • de
8
2026-09-08 • via Nuitee
M
m.ajauskas • solo_traveller • it
10
2026-09-08 • via Nuitee