BEST WESTERN Santakos Hotel

Hotels
•
Best Western
8.6 (6529 reviews)
J. Gruodzio g. 21 , Kaunas , lt
+370 37 302702

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Issues with cleanliness
Room amenities need improvement

Categories

Cleanliness
8.3
Some rooms mentioned issues with cleanliness and odors.
Service
9.1
Consistently positive remarks about friendly and helpful staff.
Location
9.1
Numerous reviews praised the location as very convenient.
Room Quality
8.1
Mixed feedback; some issues with room amenities and comfort.
Amenities
8.6
Standard offerings, noted as satisfactory but needing updates.
Value for Money
8.5
Value perceived as good; however, some felt it could be improved.
Food and Beverage
8.4
Breakfast was good but not perfect; some suggestions for improvement.
Overall Experience
8.7
Generally positive with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:43

Property Description

Convenient Location

BEST WESTERN Santakos Hotel, situated in Kaunas just a stone's throw away from the Old Town, offers a prime location for exploring the city. With the Town Hall and Presidential Palace within walking distance, guests can immerse themselves in the historical charm of Kaunas.

Comfortable Accommodation

The hotel boasts air-conditioned rooms with cable TV, free WiFi, and a refrigerator. The classic interior design, complemented by bright walls and wooden furniture, creates a cozy atmosphere for relaxation. Additionally, the availability of seating areas in most rooms ensures a comfortable stay.

Excellent Services

With 24/7 staff assistance and the option to hire a car on-site, guests can enjoy convenience throughout their stay. The hotel's restaurant serving international and Lithuanian cuisine, along with the availability of breakfast, enhances the overall guest experience.

Book your stay at BEST WESTERN Santakos Hotel for a memorable experience in Kaunas.

Important information:

Please present the same credit card used to guarantee your booking when checking in.

Please note that private parking is available for EUR 7 per day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUN

Location

Guest Reviews

8.6
Based on 6529 reviews
Cleanliness: 8.3
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 8.4
Overall Experience: 8.7
H
Hans-Andrus • solo_traveller • ee
10
Võimalusel peatun selles hotellis kindlasti veel.
2026-08-08 • via Nuitee
P
Petr HLAVES • solo_traveller • cz
8
Starší hotel v centru
Pros:

recepčni byla milá, rychlá a vše vysvětlila. Pokoj po vyvětrání byl prostorný a čistý, snídaně super. Lokality bezkonkurenční.

Cons:

nevešli jsme se na parkoviště, stání v okolí placené, vybavení by potřebovalo renovaci

2026-08-08 • via Nuitee
M
mb119 • solo_traveller • it
9
Pros:

Posizione ottima tra la città vecchia e la città nuova. Colazione ricca di dolce e salato. Camera grande accogliente, bagno con doccia super. Tutto pulitissimo.

Cons:

Il ristorante fa piatti eccellenti, ma 45 minuti di attesa per un pollo è stato eccessivo, nonostante ci fossero solo 2 persone prima di noi.. Inoltre non aveva acqua fresca da frigo. Due cose che da un 4 stelle non te le aspetti.

2026-08-08 • via Nuitee
P
Peter • couple • ee
8
Central location and free parking
Pros:

The free parking was extremely appreciated.
Location is very central.
Reception staff were very helpful and pleasant.
Room was clean and spacious.
Kettle, tea and coffee were provided in the room.

Cons:

Breakfast was congested, poorly organized and chaotic.
Noise might be a problem at night if room faces the street - if a light sleeper requesting a room facing the courtyard could be sensible.

2026-08-08 • via Nuitee
A
Andrei • couple • by
10
2026-08-08 • via Nuitee
E
Eglė • solo_traveller • lt
10
2026-08-08 • via Nuitee
I
Inese • family_with_children • mx
9
2026-08-07 • via Nuitee
C
Ciara • couple • ie
8
Cons:

No bar

2026-08-07 • via Nuitee
T
Thomas • couple • de
9
Pros:

Klasse Frühstück, schöne Lage in de Altstadt, sehr geräumiges Zimmer, freundliches Personal die auch beim E-Charging für das Auto behilflich waren.

Cons:

Wir hatten sehr heisse Tage, ein Klimagerät wäre super gewesen.

2026-08-07 • via Nuitee
F
Francesco • solo_traveller • it
8
Buon rapporto qualità- prezzo.
Pros:

Armoniosa residenza tradizionale ben strutturata con ampi spazi..Camera accogliente e letto comodo. Colazione eccellente .

Cons:

Posizione abbastanza lontana dal centro storico e il pagamento di 7 euro per il parcheggio interno più 2 euro di tasse al giorno..

2026-08-07 • via Nuitee
• family_with_children • ee
8
2026-08-07 • via Nuitee
J
Jürg • couple • de
9
Pros:

die Betten waren etwas zu weich, aber sonst war alles sehr gut, auch Restaurant und besonders das Frühstück

2026-08-06 • via Nuitee
J
Jaroslaw • solo_traveller • pl
10
Pros:

Znakomite śniadania (duży wybór) i dobrze zaprojektowany pokój. Personel profesjonalny, przyjazny.

Cons:

Zapach dymu papierosowego w pokoju. Niewielki, ale lepiej, żeby go wcale nie było

2026-08-06 • via Nuitee
W
Wik Norling • solo_traveller • se
5
Pros:

Spacious rooms, good location, easy parking.

Cons:

The AC didn't get cool in either of our rooms. It looked very old. The shower sprayed all over the bathroom bc of lacking shower cabins.
Hard beds. Expensive water in the lobby.

2026-08-06 • via Nuitee
N
Nina Bern • solo_traveller • no
9
Pros:

God frokost som også hadde egen «avdeling» med litauiske spesialiteter. Veldig god beliggenhet forhold til gamlebyen og hovedgaten som hadde mange serveringssteder.

2026-08-06 • via Nuitee
B
Brinja • couple • de
8
In diesem netten, gut gelegenen Hotel haben wir uns sofort wohl gefühlt!
Pros:

Wir hatten eine sehr nette Suite, das Hotel liegt zentral, das Frühstück war wirklich sehr gut! Parkplatz gegen Aufpreis hinterm Hotel

2026-08-06 • via Nuitee
A
Aki • solo_traveller • fi
8
Pros:

Sijainti hyvä!

2026-08-06 • via Nuitee
M
Mika • solo_traveller • fi
9
2026-08-06 • via Nuitee
K
Kempka • solo_traveller • pl
10
Pros:

Wszystko w jak najlepszym standarcie.
Pokoje przestronne czyste duże i przyjemne.
Śniadania wyśmienite

2026-08-05 • via Nuitee
J
Jaana • solo_traveller • fi
9
Pros:

Erittäin ystävällinen henkilökunta. Hyvä, ilmainen pysäköinti sisäpihalla. Koirat otettiin huomioon, hinta kohtuullinen 20e/yö kahdesta koirasta. Ilmastoitu huone oli siisti ja kauniit näkymät.

Cons:

Viimeiset 2 kerrosta piti kävellä portaita pitkin. Muuten hissi käytössä.

2026-08-05 • via Nuitee