NOX West Hampstead

Hotels
8.1 (2189 reviews)
291 West End Lane , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable amenities
Cons:
Dirty rooms
Noise issues
Unpleasant check-in experience

Categories

Cleanliness
6.6
Guests mentioned that the hotel was dirty and not well maintained.
Service
8.6
The staff received positive feedback for being kind and helpful.
Location
8.6
The hotel's location near the metro and central London was praised.
Room Quality
7.6
Rooms were generally comfortable, though some complained about size.
Amenities
8.6
Guests appreciated the kitchen facilities and additional room amenities.
Value for Money
8.1
Overall, guests felt they received suitable value given the price.
Food and Beverage
8.6
Coffee in the room was appreciated; no negative comments noted.
Overall Experience
8.1
Mixed feelings due to cleanliness issues, but overall reviews were favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:21

Property Description

Modern Accommodation in Stylish Hampstead
Experience contemporary suites with free Wi-Fi, air conditioning, and modern amenities at Nox West Hampstead. Each suite boasts a TV, work desk, and refrigerator, along with a personal safe and luxurious bathroom.

Chic Design and Convenient Features
Enjoy bare wooden floors, colorful modern art, and some rooms with a kitchenette including a microwave and kitchenware.

Prime Location for Exploring
Located in North West London, just a short walk from West Hampstead Underground Station. Explore nearby attractions like Keats Museum, Madame Tussauds, and Wembley Arena.

Book now to indulge in a stylish and convenient stay at Nox West Hampstead.

Important information:

The keys should be collected from 274 West End Lane, London, NW6 1LJ. Please note that reception is open from 9AM to 9PM. For arrivals after 9PM we operate a self-check-in procedure. Instructions will be provided before your arrival. Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2189 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.1
S
Shah • couple • ie
8
It was good, value for money, had good connectivity to central London as well. The neighbourhood was very happening.
Pros:

Interior was same as the photos. Glad to have all the amenities in the room including a kitchen.

Cons:

The exterior was a bit misleading. They should put out photos of the exterior too, so that people can spot it easily. I was looking for a tall hotel building.

2026-06-04 • via Nuitee
C
chris • solo_traveller • gb
8
2026-06-04 • via Nuitee
J
Joseph • couple • gb
8
Pleasant
Pros:

Lovely stay and great value for money

Cons:

The double bed was two mattresses put together on top of a double frame, other than that everything was lovely

2026-06-03 • via Nuitee
E
ELIZABETH • couple • gb
4
Pros:

Good location

Cons:

A lot of noise from other guests, particular scraping of furniture in room above very early in the morning
Door handle was practically hanging off, needs to be fixed
Shower door was not attached to runners correctly

2026-06-03 • via Nuitee
M
Michail • solo_traveller • gr
9
Pros:

Η καθαριότητα.η ποσότητα των παροχών στο μπάνιο.η αλλαγή πετσετών καθημερινά .ποσότητα προϊόντων για πρωινό.η κοντινή απόσταση των μμμ

Cons:

Η φασαρία από τα δύο μπαρ στο ισόγειο το σαν.κυριακο.ενω καθημερινές ησύχαζε .αν κ στο 2ο όροφο η φασαρία στα μπροστινά δωμάτια είναι πάρα πολύ έως πολύ αργά το βραδυ

2026-06-02 • via Nuitee
K
Kaoutar • couple • fr
10
Good value money
Pros:

Great with all the needed commodities

2026-06-02 • via Nuitee
F
Florence • solo_traveller • fr
9
2026-06-02 • via Nuitee
E
Ellie • solo_traveller • gb
6
Pleasant stay, no major issues.
Pros:

The air con and cleanliness was good.

Cons:

My room was a lot smaller than expected.

2026-06-01 • via Nuitee
J
Juliette • couple • gb
9
It felt like a break from London within London. Crazy!! More like being in a small European town.
Pros:

Great location very near to tube and overground stations. Property was very clean and well appointed. Lots of eateries nearby made it and excellent choice. Would definitely stay again.

Cons:

It was all good

2026-06-01 • via Nuitee
K
Karen • solo_traveller • au
8
Pros:

Convenient

Cons:

Left my insulated mug behind
Not helpful in helping me locate it

2026-05-31 • via Nuitee
A
Aniya • couple • bg
10
Excellent!
Pros:

Excellent stay! Great location, lots of shops and public transport stops nearby! Had everything we needed, very clean, very good price!

Cons:

-

2026-05-31 • via Nuitee
M
Maouhoub • solo_traveller • it
8
2026-05-31 • via Nuitee
T
Tajla • couple • at
9
Very good
Pros:

Everything was perfect, very clean, with a great location and a good price as well :)

Cons:

The only thing I would complain about was the window facing the roof, which was quite dirty, so we didn't open the window because of that. But probably every apartment is different.

2026-05-30 • via Nuitee
C
Chavvi • solo_traveller • in
1
Really bad experience
Pros:

Nothing

Cons:

From the very first day of my stay, I encountered what appeared to be insects on my bed. May, I found a bug in the room, which immediately raised concerns about the cleanliness and hygiene standards of the accommodation.

Unfortunately, the issue did not end there. Throughout my stay, I remained concerned about the condition of the room, and today, just before my scheduled I found another insect, this time a green bug, in the room. Finding insects repeatedly during a week-long stay is unacceptable, especially considering the amount I paid for the accommodation.

I chose your hotel expecting a comfortable and hygienic environment. Instead, my experience has been disappointing and has caused significant discomfort during my stay.

2026-05-30 • via Nuitee
I
ilaria • family_with_children • it
9
ottima come prima esperienza a Londra
Pros:

famiglia che ha soggiornato per una settimana .
stanza puntualmente pulita , camera piccola con qualche ammaccatura (causa viaggiatori sbadati ) ma con tutto il necessario, ottima distribuzione degli spazi , doppi vetri per non far sentire il rumore esterno (ci sono due ottimi pub sotto l hotel che abbiamo trovato rumorosi solo il sabato e la domenica ) ,si trova a 8 minuti dalla stazione ferroviaria e dalla metro ha anche una fermata del bus appena si esce .
Ideale per famiglie perchè ci sono 2 supermercati che chiudono alle 23 che ci sono risultati molto utili ,il quartiere è bello e tranquillo di giorno (ma anche di sera ) con buoni negozi per poter far colazione.
per come viaggia la mia famiglia ci siamo trovati molto bene .

2026-05-30 • via Nuitee
M
Maria • solo_traveller • gb
10
Good value for money, high quality furnishings and best location
Pros:

Room was very clean, bed was comfortable and the AC made it pleasant on a very hot weekend.

Cons:

N/A

2026-05-29 • via Nuitee
I
IOANNIS • solo_traveller • gr
8
Ἐντὸς τῶν προσδοκιῶν μου.
Pros:

Ἡ τοποθεσία ἦταν πολὺ βολικὴ γιὰ ἐμένα.

2026-05-29 • via Nuitee
E
emily • couple • us
10
The Nox always suits our purpose
Pros:

Clean and convenient

Cons:

The stairs

2026-05-28 • via Nuitee
L
LASKOWSKI • solo_traveller • gb
10
Pros:

Wszystko

Cons:

Nic

2026-05-28 • via Nuitee
L
Layla • couple • gb
8
2026-05-28 • via Nuitee