Best Western Bucovina-club De Munte

Hotels
Best Western
8.6 (22 reviews)
4, Bucovina Avenue, Gura Humorului, 725300 , Gura Humorului , RO

Pets allowed

Facilities

Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Sauna
Ski storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Excellent location
Friendly/helpful staff
Good breakfast
Clean rooms
Good value for money
Restaurant and bar
Parking available
Terrace/bar area
Cons:
No pool / small spa
Small bathrooms or rooms
Uncomfortable mattress
Wifi/internet issues
Aging furniture / rooms need refresh
Shower/lighting or plumbing issues
Occasional service problems (billing, phones)

Categories

Cleanliness
9
Repeated mentions of 'clean' rooms and 'curat' throughout reviews; generally praised for cleanliness with no major hygiene complaints.
Service
9.2
Staff frequently described as friendly and helpful ('personal amabil', 'lovely staff'), though a few isolated service issues (billing discrepancy, unresolved phone problems) were reported.
Location
9.4
Consistently highlighted as a central/excellent location ('centrul orasului', 'mitten im Zentrum', 'very good location'); clear strength of the property.
Room Quality
7.7
Mixed feedback: some guests praise room size and décor, others report small bathrooms, hard mattresses, dated furniture and occasional maintenance issues (AC, doors).
Amenities
7.6
Good restaurant/bar and parking noted, but amenities weakened by a small/no pool or spa, missing in-room extras (slippers/water) and some wifi outages.
Value for Money
9
Multiple comments explicitly call out excellent price-quality ratio and good value, often noting breakfast included and reasonable room rates.
Food and Beverage
8.9
Breakfast and restaurant receive strong praise ('excellent breakfast', 'very good restaurant'), with occasional notes about limited breakfast variety.
Overall Experience
8
Overall positive and pleasant stays for most guests, though a minority experienced multiple problems (internet, room defects) that lowered their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-01 10:41

Property Description

Luxurious Amenities for Ultimate Relaxation
Indulge in massages, sauna sessions, and bicycle rides. Complimentary Wi-Fi, concierge services, and game rooms add to the experience.

Fine Dining and Entertainment
Savor international cuisine at Casa de Bucovina or order room service. Unwind at the bar/lounge with your favorite drink and enjoy a full breakfast daily.

Convenient Facilities for Business and Leisure
Benefit from wired internet, a business center, and express check-in. With 6 meeting rooms, an airport shuttle service, and free parking, your stay is both productive and relaxing.

Book your stay at Best Western Bucovina-club De Munte to experience a perfect blend of luxury and convenience in Gura Humorului.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCV

Property Policies

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

8.6
Based on 22 reviews
Cleanliness: 9
Service: 9.2
Location: 9.4
Room Quality: 7.7
Amenities: 7.6
Value for Money: 9
Food and Beverage: 8.9
Overall Experience: 8
C
christine solo_traveller gb
7
Perfect base to see two of the best painted monastries voronet by local bus and guru humurlui by local taxi both being l
Pros:

Clean comfortable with helpful welcoming staff. The resturant was good.

Cons:

The breakfast buffet although abundant just looked tired and not fresh . I was unfortunate that they were hosting 4busloads of screaming 8 year olds but they happily changed my room to the floor above. 🙂

2026-06-19 via Nuitee
O
Oleg couple md
8
Satisfactor
Pros:

Locația

Cons:

Mirosea din baie , cel mai probabil din canalizarea pentru apa

2026-06-13 via Nuitee
C
Concha extended_group es
6
Pros:

La ubicacion

Cons:

La falta de amabilidad del personal

2026-06-11 via Nuitee
C
Cristinel solo_traveller ro
10
Pros:

Nimic de reproșat. Hotel - ok. Restaurant - ok.

Cons:

-

2026-06-02 via Nuitee
M
M Jose couple es
9
Pros:

La ubicación es muy buena en centro

Cons:

Es hotel grande y cuando vas a desayunar hay mucha gente

2026-06-01 via Nuitee
V
Vasyl extended_group ua
10
2026-05-22 via Nuitee
R
Repkit family_with_children ro
9
Very good
Pros:

Room size and staff was amazing. Food was also good

Cons:

The spa is not very big, missing pool.

2026-05-22 via Nuitee
U
Ursu extended_group ro
9
It was a pleasant experience
Pros:

The vew from the balcony, the food, the amability of the stuff.

Cons:

The size of the bathroom, it was a bit uncomfortable being that small.

2026-05-19 via Nuitee
C
claudia extended_group it
10
PASQUA ORTODOSSA IN BUCOVINA
Pros:

TUTTO PERFETTO

Cons:

NULLA

2026-05-12 via Nuitee
I
ilaria solo_traveller ro
10
Pros:

Hotelul este f frumos, curat si confortabil, situat in centrul orasului. Mic dejun bogat!

Cons:

Am avut camera la etajul 7, iar apa nu ajunge la etajele superioare!

2026-05-08 via Nuitee
D
Dagmar solo_traveller de
9
2026-05-08 via Nuitee
P
Parijat solo_traveller gb
9
Pros:

Excellent location & very good value for money. Clean spacious rooms & lounge. Very good restaurant

2026-05-06 via Nuitee
O
Ovidiu couple ro
10
2026-05-02 via Nuitee
S
SOARE couple ro
9
2026-05-01 via Nuitee
J
Josef solo_traveller at
9
Pros:

Lage mitten im Zentrum, freundliches Personal

2026-04-29 via Nuitee
S
Sefa couple tr
5
Yatak ve yastıklar daha konforlu olabilirdi.
Pros:

Restaurant konum temizlik

Cons:

Yatak ve yastıkları çok rahatsız

2026-04-29 via Nuitee
C
Charles couple gb
10
Excellent
Pros:

Excellent breakfast and great bar on terrace under cover for drinks and excellent for lunch and supper..lovely staff and parking for those arriving by car and coach

Cons:

Nothing

2026-04-29 via Nuitee
P
Parlea family_with_children ro
10
Pros:

Totul!

2026-04-28 via Nuitee
B
Barbat family_with_children hu
9
Pros:

Frumos, curat, personalul foarte amabil, pret super.

Cons:

Lipsa balconului.

2026-04-24 via Nuitee
L
Liliana solo_traveller md
9
Calitate-pret excelent
Pros:

Locație foarte buna, centrala, personal amabil, număr curat, confortabil, liniste

Cons:

Un pic cam puțin spatie, dar a fost ok♥️

2026-04-22 via Nuitee