Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Location somewhat distant
Occasional issues with shower and tap

Categories

Cleanliness
8.01
Multiple guests noted clean rooms, but there were mentions of a damp smell in one room.
Service
8.98
Overall, guests praised the friendly and professional staff, especially in dining areas.
Location
8.02
Location is a bit far from the town square, but offers pleasant walks with good views.
Room Quality
7.97
Rooms are spacious and comfortable with good views, yet concerns about dampness were mentioned.
Amenities
8.5
Amenities were generally satisfactory, with some complimentary snacks when ordering drinks.
Value for Money
8.46
Good value reported for the quality and service received during the stay.
Food and Beverage
8.01
Breakfast was generally praised, though the hot options were noted as limited by some guests.
Overall Experience
8.48
A positive experience overall with helpful staff and pleasant environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:38

Property Description

Panoramic Views and Mediterranean Charm
Hotel Metropole, nestled in a lush green area, offers stunning panoramic views of the Gulf of Naples. The simple Mediterranean style rooms with private balconies provide a serene retreat for guests.

Delicious Dining and Relaxing Poolside
Indulge in classic Italian dishes at the hotel's traditional restaurant, served on a sunny terrace. Start your day with a delightful continental breakfast buffet. Unwind by the outdoor swimming pool in the garden area equipped with sun loungers.

Convenient Location and Nearby Attractions
With buses to the town center at the doorstep and easy access to Capri and Pompei, Hotel Metropole ensures a convenient stay for exploring Sorrento. Book now to experience a perfect blend of relaxation and adventure.

Important information:

Please note that parking is subject to availability, as parking spaces are limited. If you leave your car in the parking lot, you must leave your car keys at the front desk.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 20 per person per night when using an existing bed.
    Children from 11 years old to 15 years old stay for € 25 per person per night when using an existing bed.
    Adults stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1008 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.02
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
I
Irfan fane • couple • me
9
2026-05-22 • via Nuitee
A
arianna • solo_traveller • it
8
2026-05-21 • via Nuitee
N
Nicole • couple • de
9
Alles wunderbar!
Pros:

Sehr hell und freundlich, schöne Terrasse mit Pool. Nettes Personal…

2026-05-18 • via Nuitee
A
AIDA • family_with_children • al
10
Pros:

Mi è piaciuto tutto: un'ottima colazione, un servizio impeccabile, un luogo piacevole immerso nel verde e un'aria meravigliosamente pulita. Se ne avessi la possibilità, ci tornerei volentieri. È un vero peccato che il soggiorno sia stato breve. Consiglierei questo hotel.

2026-05-16 • via Nuitee
E
Enrique • solo_traveller • us
10
Pros:

The place was very clean

Cons:

I was happy on my stay

2026-05-15 • via Nuitee
T
Toon • couple • nl
10
2026-05-12 • via Nuitee
F
Florencia • solo_traveller • us
10
2026-05-12 • via Nuitee
F
FRANCESCA • solo_traveller • it
10
Pros:

Posizione molto bella, in prossimità del centro di Sorrento, raggiungibile in 15 minuti a piedi. Accoglienza eccellente, upgrade della camera non richiesto e concesso. Abbiamo soggiornato il giorno del compleanno di mio padre ed ha trovato in camera ilun graditissimo dolce dello chef con candelina!!!!

Cons:

Niente

2026-05-10 • via Nuitee
F
Fasanelli • couple • ar
10
Pros:

Hermoso y muy confortable hotel. Ubicación tranquila, a pocas cuadras caminando del centro de Sorrento. Desayuno excelente, muy buenas instalaciones (La vista de la habitación al mar y el Vesubio es maravillosa). Personal muy amable y atento a cualquier necesidad. El estacionamiento disponible en el lugar es otro punto a favor. Además cuenta con un muy buen restaurant con excelentes platos y muy buena atención.

Cons:

Nada

2026-05-09 • via Nuitee
M
Maja • couple • se
7
Pros:

Fantastisk utsikt, trevlig och hjälpsam personal

Cons:

Hårda sängar och kuddar. För att gå till hotellet måste man gå en bit efter vägen utan trottoar där mycket bilar körde. Lite högljutt utanför fönstret då bilvägen går precis utanför.

2026-05-09 • via Nuitee
S
Starr • extended_group • ie
7
Very nice
Pros:

All good

Cons:

The room was very small for 3 persons no room between the beds.

2026-05-09 • via Nuitee
G
Gal • couple • il
4
2026-05-09 • via Nuitee
J
Julie • solo_traveller • gb
10
2026-05-07 • via Nuitee
E
Esteban • couple • ar
8
2026-05-07 • via Nuitee
D
david • couple • fr
9
Pros:

Tout

Cons:

L ascenseur qui fonctionnait mal 😂

2026-05-06 • via Nuitee
S
SMM27 • solo_traveller • pt
9
Boa qualidade/ preço
Pros:

Vista dos quartos, pequeno almoço, decoração do hotel.

Cons:

Demasiado ruído da estrada para os quartos que ficam virados para esse lado. Que me cobrassem por emprestar 2 toalhas de piscina.

2026-05-04 • via Nuitee
M
Merlino • couple • it
10
Weekend bellissimo, struttura super consigliata per accoglienza, comfort e posizione. Ci tornerò sicuramente!
Pros:

Mi è piaciuto davvero tutto: struttura molto curata e pulita, posizione comoda per visitare Sorrento e la Costiera, camere confortevoli e ambienti ben tenuti. Il vero punto di forza però è stato lo staff: tutti estremamente gentili, disponibili e attenti, ci hanno fatto sentire accolti dall’inizio alla fine del soggiorno

Cons:

Onestamente nulla, il soggiorno è stato molto piacevole e non ho riscontrato aspetti negativi

2026-05-04 • via Nuitee
T
Taurasi • solo_traveller • it
8
Pros:

Camere
Colazione
Personale

Cons:

Un po lontano dal centro ma facilmente raggiungibile

2026-05-03 • via Nuitee
M
Massimo • couple • it
10
2026-05-03 • via Nuitee
A
Alfonso • solo_traveller • it
8
2026-05-02 • via Nuitee