Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Location somewhat distant
Occasional issues with shower and tap

Categories

Cleanliness
8.01
Multiple guests noted clean rooms, but there were mentions of a damp smell in one room.
Service
8.98
Overall, guests praised the friendly and professional staff, especially in dining areas.
Location
8.02
Location is a bit far from the town square, but offers pleasant walks with good views.
Room Quality
7.97
Rooms are spacious and comfortable with good views, yet concerns about dampness were mentioned.
Amenities
8.5
Amenities were generally satisfactory, with some complimentary snacks when ordering drinks.
Value for Money
8.46
Good value reported for the quality and service received during the stay.
Food and Beverage
8.01
Breakfast was generally praised, though the hot options were noted as limited by some guests.
Overall Experience
8.48
A positive experience overall with helpful staff and pleasant environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:38

Property Description

Panoramic Views and Mediterranean Charm
Hotel Metropole, nestled in a lush green area, offers stunning panoramic views of the Gulf of Naples. The simple Mediterranean style rooms with private balconies provide a serene retreat for guests.

Delicious Dining and Relaxing Poolside
Indulge in classic Italian dishes at the hotel's traditional restaurant, served on a sunny terrace. Start your day with a delightful continental breakfast buffet. Unwind by the outdoor swimming pool in the garden area equipped with sun loungers.

Convenient Location and Nearby Attractions
With buses to the town center at the doorstep and easy access to Capri and Pompei, Hotel Metropole ensures a convenient stay for exploring Sorrento. Book now to experience a perfect blend of relaxation and adventure.

Important information:

Please note that parking is subject to availability, as parking spaces are limited. If you leave your car in the parking lot, you must leave your car keys at the front desk.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 20 per person per night when using an existing bed.
    Children from 11 years old to 15 years old stay for € 25 per person per night when using an existing bed.
    Adults stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1050 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.02
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
A
Antonio • couple • it
10
2026-07-24 • via Nuitee
G
George • family_with_children • gb
9
Pros:

Great room, lovely breakfast, room was ready brfore official check in time and breakfast was yummy!

Cons:

It would be kinder not to charge for the cot...

2026-07-23 • via Nuitee
M
Monti • couple • it
10
Pros:

Pulizia e gentilezza

2026-07-21 • via Nuitee
I
Ina • couple • ge
10
2026-07-19 • via Nuitee
U
Ugo • solo_traveller • it
7
Soggiorno a Sorrento
Pros:

Personale gentile ed educato. Abbastanza vicino al centro storico. Con il bus 008 EAV il centro di Sorrento si raggiunge in 10 minuti

Cons:

Piscina un po' piccola; struttura proprio sulla strada principale, il rumore delle macchine si sente.

2026-07-18 • via Nuitee
R
ROBERTA • solo_traveller • it
10
2026-07-18 • via Nuitee
B
Brunella • couple • it
10
Grande albero e pulito
Pros:

Grande veduta panoramica

2026-07-17 • via Nuitee
Z
Zozeeta • solo_traveller • hu
10
Amazing hotel with super friendly staff - you will feel like a royalty here! Don't miss it!
Pros:

This place is just fantastic! The rooms are decent sized, there is everything you can think of! You have your own terrace with sunbeds, there is a pool which is just fantastic. Everything is super clean, the staff treat you like if you were royalty. I really-really enjoyed staying here. Absolutely fantastic and highly recommended! 10/10 service, staff, room, everything. The breakfast is standard continental but tasty and fresh.

Cons:

I literally cannot say a word.

2026-07-16 • via Nuitee
S
Silvia • couple • it
8
2026-07-16 • via Nuitee
A
Anna • couple • it
9
2026-07-16 • via Nuitee
S
sabatino • solo_traveller • it
10
Ottima struttura, rapporto qualità prezzo eccellente
2026-07-16 • via Nuitee
N
Nicoletta • solo_traveller • it
8
2026-07-16 • via Nuitee
L
Laura • family_with_children • ie
8
Pros:

The staff were so lovely

Cons:

The hotel is relatively basic but the staff are so welcoming and friendly that it’s worth the stay. It was a little further out of town than I would have liked but I’d stay there again

2026-07-14 • via Nuitee
M
Monica • solo_traveller • it
9
2026-07-13 • via Nuitee
S
Sonila • extended_group • al
7
2026-07-09 • via Nuitee
C
CRISTINE • family_with_children • br
9
Adorável
Pros:

Conforto e limpeza do quarto
Funcionários extremamente educados

Cons:

Gostaria que a piscina funcionasse no verão até 21 horas

2026-07-07 • via Nuitee
B
Boris • solo_traveller • us
10
Well worth your money!!!
Pros:

Very nice and clean with very good stuff

Cons:

Little bit far from the town

2026-07-07 • via Nuitee
F
Francesco • couple • it
8
Pros:

Complessivamente si

2026-07-05 • via Nuitee
L
Luca N • solo_traveller • it
8
2026-07-05 • via Nuitee
R
Roberto • solo_traveller • jp
9
2026-07-04 • via Nuitee