Aira Boutique Hanoi Hotel & Spa

Hotels
Independent
9.4 (219 reviews)
38A Tran Phu St., Ba Dinh Dist, Hanoi, 10000 , Hanoi , VN

Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent food

Categories

Cleanliness
9.53
Rooms were reported as spotless and well-maintained.
Service
9.4
Staff consistently praised for being friendly, helpful, and accommodating.
Location
9.44
Conveniently located near major attractions; highly appreciated by guests.
Room Quality
9.29
Rooms described as clean, comfortable, and elegantly decorated.
Amenities
9.32
Amenities like the rooftop bar and pool were mentioned positively.
Value for Money
9.18
Guests felt that the services offered justified the price paid.
Food and Beverage
9.63
Breakfast and restaurant experiences were highlighted as excellent.
Overall Experience
9.4
Guests reported a consistently high-level satisfaction throughout their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:44

Property Description

Escape to a sanctuary of luxury at Aira Boutique Hanoi Hotel & Spa, where relaxation and sophistication meet the vibrant culture of Hanoi.

Spa Indulgence
Pamper yourself in our serene spa, featuring exquisite massages, rejuvenating body treatments, and revitalizing facials that will leave you feeling refreshed and rejuvenated.

Culinary Delights
Savor the flavors of local cuisine at our Essence Restaurant, or enjoy fine dining within the comfort of your room with room service available during limited hours. Don’t miss our sumptuous buffet breakfasts daily.

Modern Comforts
Unwind in one of our 60 elegantly designed air-conditioned rooms, complete with complimentary minibar items, Smart TVs, rainfall showers, and free Wi-Fi to stay connected. Our attentive concierge services and babysitting options cater to your every need.

Book your stay at Aira Boutique Hanoi Hotel & Spa today for an unforgettable experience!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.4
Based on 219 reviews
Cleanliness: 9.53
Service: 9.4
Location: 9.44
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.18
Food and Beverage: 9.63
Overall Experience: 9.4
P
philgJ3716TR Couples
10
Top Hotel in a Great Location
Pros:

Our first time in Vietnam and this hotel got us off to the best possible start. The room was excellent, quiet and great value for such a good location (just a 5 minute stroll down to Train Street). The hotel is on quite a busy road, but once you step inside, peace and quiet takes over. The staff were excellent on reception and in the restaurant. Breakfast is excellent and we ate in the restaurant too which has a lovely atmosphere and is well patronised even though there are plenty of alternatives in the nearby Old Quarter. Other features - a very attractive rooftop bar area and an outdoor swimming pool on the 7th floor.

2026-03-27 via Tripadvisor
J
JamesTruter Couples De Waterkant, Western Cape
10
Perfect location, amazing staff and would definitely stay again!
Pros:

We had an amazing stay at the AIRA hotel in Hanoi, the staff were extremely friendly and helpful with anything and everything we needed. The rooms are spotless, super comfortable and the location of the Hotel is perfect.

2026-03-19 via Tripadvisor
C
carolinerI928ES Family
10
Exceptional xx
Pros:

We stayed at the hotel by chance and were lucky enough to have dinner here tonight. Say no more everything was fabulous. The food, the staff, the atmosphere. Yum

2026-03-08 via Tripadvisor
H
helenl132 Friends getaway
10
A great hotel in Hanoi
Pros:

What a smashing hotel in a great location! The rooms are immaculate and comfortable, the staff so courteous and helpful and the food very good too. Wonderful 😊

2026-03-07 via Tripadvisor
J
jahopkins62 Couples Swansea, Swansea County, South Wales, Wales
10
Great location, Great Staff and Grest Hotel
Pros:

Fantastic location for multiple attractions with in Hanoi. A couple of minutes walk from the famous train street.

Staff were amazing and always went the extra mile. Facilities were great for what we needed on our trip.

Breakfast was of a high quality.

2026-03-03 via Tripadvisor
D
Destination226517 Couples
10
Stunning Stylish Stay
Pros:

We spent a week at this supremely elegant and conveniently located hotel in the old quarter of Hanoi. The staff were impeccable - warm, friendly and always helpful. The breakfasts were excellent and the room very comfortable. We would definitely return!

2026-03-01 via Tripadvisor
J
JeremyPC Couples Hinckley, Leicestershire, England
10
Exceptional City Hotel
Pros:

Well-appointed hotel with clean, spacious and comfortable rooms. Excellent location for exploring the Old Quarter, just west of Train Street. The staff are a complete joy which really does make the place feel special. I just wish we'd had more time here so I could've tried the 7th floor swimming pool and enjoyed more negroni's on the 10th floor sky-bar. Would certainly stay here again.

2026-02-26 via Tripadvisor
D
Destination790013 Couples
10
Honeymoon Stay
Pros:

Such an amazing start to our honeymoon!

The location is great, walking distance to many local attractions. The hotel is beautiful & romantic, and the rooms are clean & spacious, but the staff here is what makes this place special. They have made us feel so welcomed by assisting us in arranging transportation, meals, (several) spa appointments, & laundry.

There are too many people to name but a special thank you to Jane, Anna, & Christine who have been so helpful and friendly. In the restaurant (Essence), Mina, Sunny, and many others were so eager to make our lunches and dinner memorable.

We will definitely be staying here when I am back in Hanoi.

2026-02-26 via Tripadvisor
K
kirstyr768 Couples
10
Excellent staff and location
Pros:

We had a wonderful stay at the Aira Boutique Hanoi! From booking to check out the staff could not have done more to make our stay as comfortable as possible. They were excellent in arranging tours and providing recommendations of what to do. The location is perfect, easy walking to the majority of places. The room was comfortable and had everything we needed for our stay. Would definitely recommend this hotel.

2026-02-21 via Tripadvisor
F
Fire708 Friends getaway Cancun, Yucatan Peninsula
10
Wonderful hotel in great location.
Pros:

Hotel is in a good location for exploring the old quarter and train street. The staff are super friendly and helpful.
The restaurant and bar staff were amazingly fun and took great care of our large group. Highly recommend Aira.

2026-02-20 via Tripadvisor
S
ScotinLondon1 Couples London, England
10
Excellent city hotel
Pros:

Really well located city hotel for tourists. Easy walking distance from the major sights and food.
Great restaurant in the hotel
Comfortable room
Lovely staff!

2026-02-16 via Tripadvisor
E
elsarapec2026 Friends getaway
10
Comfortable stay
Pros:

Friendly staff and beautiful hotel

2026-02-15 via Tripadvisor
Y
Y5732TSthierryg Friends getaway
10
Hôtel ARIA
Pros:

Excellent hotel with a great location.
I want to thank all the staff but specifically to CHRISTINE. She made our trip so special, organized every step of our trip. Even when we were in HCM, she made sure that our tours she booked for us were great.
She is just amazing, incredible and always ready to help us to make our journey unforgettable
THANK YOU AGAIN, CHRISTINE
YOU ARE A STAR

2026-02-15 via Tripadvisor
O
O5948RXjohnm Couples
10
A very special place you must visit if in Hanoi
Pros:

What a beautiful and charming small hotel this is - With a lot of little luxuries big chains cannot offer you. The staff are absolutely fantastic - I cannot think of one who didn’t make you feel special and had a warmth about them that you don’t often find these days. The Spa, Sky Bar and the restaurant were all 5 star experiences as well.
The 2 rooms we stayed in over 2 stays either side of a trip to Ha Long Bay were stunningly presented and thankfully on checking out your room is checked by a member of staff to make sure you have not left anything behind which I did - both times and leaving my passport in the safe wasn’t my proudest moment !!
If you are ever in Hanoi this Hotel will not disappoint you
John.

2026-02-12 via Tripadvisor
P
Paddyrose Family Da Nang
10
Farming hotel and amazing staff!!!!
Pros:

The Aira Boutique Hotel is a charming hotel with absolutely amazing staff. Today my granddaughter and I had tickets to the water puppets, arranged for us by hotel staff. Standing outside the hotel, I ordered a Grab, but it quickly became clear that cars were in short supply and we were unlikely to get to the performance in time. The staff had been watching and obviously realised we were in trouble. Susie, the receptionist, organised two of the staff to take us to the theatre on their motor bikes. Unbelievably kind and generous!!! This was over and above their duty and I can only say you will be lucky to stay here!! Beautiful hotel, great restaurant and truly amazing staff.

2026-02-11 via Tripadvisor
V
VirreVapp_1 Couples Trondheim, Trondheim Municipality, Trøndelag, Central Norway
10
Great little hotel with perfect staff
Pros:

A really nice, great location, hotel. The staff was really welcoming and helpful, and the location of the hotel was in my opinion perfect. Everything is walkable, but with Hanoi traffic you need to be brave. The Spa was great, as we did a 90 min treatement there, highly recommended and affordable pricing.
The restaurant was good both forthe breakfast service and dinner. Very kind and service happy staff. The skybar was also visited almost every evening. So we would come back and visit for sure.

2026-02-08 via Tripadvisor
T
trudysZ6143YU Couples
10
Simply Amazing!
Pros:

Aira Boutique Hotel in Hanoi is absolutely wonderful, situated a few metres from Train Street and a short walk into Old Town.
The hotel is built very much in the quaint French boutique style and is very comfortable.
The friendly, helpful service was amazing.
All the staff went over and above to provide a simply incredible experience - nothing was too much trouble.
I hurt my back on the second day and was promptly whisked off to a nearby private hospital, where a physiotherapist provided magical relief.
A huge big 'Thank You' to Laura, who arranged all of this.
They also arranged our Orchid Classic Cruise in Halong Bay for two nights.
Do not miss this!
We would highly recommend this Hotel
10/10.
Trudy and Keith Simpson

2026-02-06 via Tripadvisor
Y
Y835KRcarlar Couples Saint Paul, Minnesota
10
A perfect place to feel at home in the heart of the old quarter.
Pros:

The hotel is an updated older building near the heart of the old quarter. The decor was lovely, the staff welcoming and helpful. The bed was very comfortable. The breakfast in the Essence restaurant upstairs was fabulous. We stopped for a couple dinners there as well . Lovely ambience, delicious food, attentive staff and beautiful presentation.

2026-02-04 via Tripadvisor
F
footiemum90 Couples Billericay, Essex, England
10
Excellent location
Pros:

Lovely hotel in great location for the Old Quarter and close to Train St.
Lovely rooftop bar with views over Flag Tower (covered area with heaters too if needed).
Pool was very cold though but it was early January. Ate in restaurant first night. Excellent food and service.
And the bed is the most comfortable hotel bed I've slept in for years. Or was that just to do with first proper sleep after a long flight!

2026-01-25 via Tripadvisor
G
glennigels Solo travel
10
Great location, great service, specially for solo travel!
Pros:

Incredible service. They were very helpful and friendly and extra accommodating, specially since I was traveling solo.

2026-01-23 via Tripadvisor