Aira Boutique Hanoi Hotel & Spa

Hotels
Independent
9.4 (219 reviews)
38A Tran Phu St., Ba Dinh Dist, Hanoi, 10000 , Hanoi , VN

Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent food

Categories

Cleanliness
9.53
Rooms were reported as spotless and well-maintained.
Service
9.4
Staff consistently praised for being friendly, helpful, and accommodating.
Location
9.44
Conveniently located near major attractions; highly appreciated by guests.
Room Quality
9.29
Rooms described as clean, comfortable, and elegantly decorated.
Amenities
9.32
Amenities like the rooftop bar and pool were mentioned positively.
Value for Money
9.18
Guests felt that the services offered justified the price paid.
Food and Beverage
9.63
Breakfast and restaurant experiences were highlighted as excellent.
Overall Experience
9.4
Guests reported a consistently high-level satisfaction throughout their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:44

Property Description

Escape to a sanctuary of luxury at Aira Boutique Hanoi Hotel & Spa, where relaxation and sophistication meet the vibrant culture of Hanoi.

Spa Indulgence
Pamper yourself in our serene spa, featuring exquisite massages, rejuvenating body treatments, and revitalizing facials that will leave you feeling refreshed and rejuvenated.

Culinary Delights
Savor the flavors of local cuisine at our Essence Restaurant, or enjoy fine dining within the comfort of your room with room service available during limited hours. Don’t miss our sumptuous buffet breakfasts daily.

Modern Comforts
Unwind in one of our 60 elegantly designed air-conditioned rooms, complete with complimentary minibar items, Smart TVs, rainfall showers, and free Wi-Fi to stay connected. Our attentive concierge services and babysitting options cater to your every need.

Book your stay at Aira Boutique Hanoi Hotel & Spa today for an unforgettable experience!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.4
Based on 219 reviews
Cleanliness: 9.53
Service: 9.4
Location: 9.44
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.18
Food and Beverage: 9.63
Overall Experience: 9.4
P
PatDub Family
10
Family Holiday
Pros:

Loved this hotel, The hotel is located just 2 mins from Train Street. Check in was quick and staff are very informant on all the hotel has to offer and restaurants and sites in the area. The room we received looked onto the main street but you could not hear a sound as the rooms are very well sound insulated. The room was big and the bed comfy. The swimming pool is 7 floors up and looks onto the main street, Breakfast is excellent and also dinner. We had eaten twice in the hotel for dinner and the dishes are some of the best we had in Vietnam. Would love to come back to this Hotel.

2026-06-04 via Tripadvisor
J
johnharris2710 Couples Carlisle, Cumbria, England
10
Great hotel with lovely service
Pros:

Fantastic hotel, great location, and wonderful staff. Could not recommend more highly.

2026-06-03 via Tripadvisor
F
Fernes79 Family Dubai, Emirate of Dubai
10
Aira boutique hotel - a little gem in Hanoi!
Pros:

We chanced upon this gem of a hotel while strolling around looking for a place to stay. It is a very beautiful little hotel with great vibes! It has a lovely restaurant which serves a great daily breakfast and some lovely meals, the kitchen is very clean so you can dine with peace of mind. Staff are very welcoming, polite and helpful. Ms. Laura was our main contact but all the staff were very professional and made us feel welcome. We will definitely return to this hotel on our future visits.

2026-06-02 via Tripadvisor
H
heartbeat Couples Petersfield, Hampshire, England
10
We loved everything, room, location, restaurant and staff who were brilliant
Pros:

My wife and I spent 6 nights at the end of April at Aira, having postponed our trip in March due to the Middle East conflict. In that regard both Anna and Jane were super efficient helping to rebook and organise pick up from the airport. We booked a Deluxe Double Room at the rear of the hotel so had no road noise at all. We were very happy with the room and bed was comfortable, air con great and we always slept well. Breakfast was great and staff were so efficient, attentive and friendly - as were every single staff member in the hotel. If we needed anything they were on it, We did use the pool, but just to cool off after a busy day in the heat. Its not large, and just a few loungers, but it served its purpose for us + there was a small gym. The hotel was very clean and we felt. We mostly walked to experience and navigate the surroundings, and life in Hanoi and to develop our crossing road skills (we are c70). We liked the hotel location, and used extremely cheap and efficient GRAB taxi many times often to return from the lake area or more distant places or it was too hot. Suzi, Thomas, Ting, Tom, Ivy, Emily, Drake, Daniel and so many more we thank you for making our stay wonderful. We would highly recommend Aira in Hanoi. If we return to Hanoi this is the place to stay for us. Thank you.

2026-05-18 via Tripadvisor
S
shayeg89 Family Melbourne, Victoria
10
Exceptional
Pros:

This hotel was 10/10 its stunning decor the wonderful staff, location to train street and the amenities. The food at breakfast was delicious and had something for everyone the restaurant also was fantastic. We also enjoyed some drinks up at the sky bar and loved chatting to the workers there. The only negative i would say was the pool was a little too cold and a small area if busy.
If we return to Hanoi again one day we would definitely consider returning to this hotel.

2026-05-13 via Tripadvisor
V
V73WJbelindah Couples
10
Fantastic Boutique Hotel
Pros:

Great location 2 mins walk to train street, the rooms were spacious and extremely clean, double glass doors on balcony blocked out all the noise, breakfast was a nice range to choose from and the service attendants were friendly and helpful. The attendant at sky bar spoke very good English and was happy to have a chat whilst we had a few drinks. Great value for money and would highly recommend your stay there!

2026-05-11 via Tripadvisor
M
meganhM3352EE Couples
10
10/10
Pros:

Amazing service and amazing food! Great place to stay and eat

2026-05-04 via Tripadvisor
R
rebeccabG6038WN Friends getaway
10
Great boutique hotel
Pros:

Lovely clean and spacious rooms. Short walk to train street, shopping, beer street and restaurants. Very friendly and helpful staff. Highly recommend.

2026-04-29 via Tripadvisor
M
motherofluzza Couples Perth, Greater Perth, Western Australia
10
The amazing staff compliment the hotel
Pros:

This hotel is fantastic, very clean and lovely rooms. The staff at breakfast especially Ivy were amazing and Lara at reception was terrific
The roof top bar is great we ate there twice and everything was lovely
Location is a plus surrounded by great restaurants
Thank you to all the staff for making our stay very memorable

2026-04-28 via Tripadvisor
M
Mitesh-Gulab Couples Johannesburg, Greater Johannesburg, Gauteng
10
Fantastic boutique hotel
Pros:

After been travelling for 18 hours. Sometimes you just need a little piece of quietness and cleanliness. The Aira boutique hotel was both, accommodating an early access to our room. Staff being at their absolute best all times. About 400m from train street, so not in the main hustle and bustle but close enough.

2026-04-27 via Tripadvisor
D
D3032FHvictoriab Friends getaway
10
Essence hotel
Pros:

Very nice and delicious food with amazing staff. The hotel in general was really good

2026-04-26 via Tripadvisor
1
185analises Couples
10
Aira Boutique is a MUST!
Pros:

We had a fantastic stay at Aira!!! The room and location were perfect, the pool was amazing, restaurant and bar were so convenient, and above all, the staff was fantastic! So friendly, accommodating and happy! From check in to check out, 10/10! We can’t wait to come back!! Thank you Aira!!

2026-04-26 via Tripadvisor
J
johnsuggestions Couples London, England
8
Central, good hotel with a good breakfast
Pros:

Friendly staff, rooms with very comfortable beds, great breakfast and walkable to anything in Old Quarter. All acceptable. Real coffee in the bedrooms would be even better!

2026-04-25 via Tripadvisor
L
laurencecO2611EO Couples
10
The best service we have experienced!
Pros:

Absolutely out of the world service from the front desk, restaurant and all staff. I cannot emphasize how lovely this hotel is. A great location, too. I am going to miss the staff, l wish the USA could get it's act together and learn from these wonderful people and how to provide impeccable service without expecting a 20% tip for mediocre service. Get your act together, America!

2026-04-23 via Tripadvisor
9
909slartyb Couples
10
Three day stay
Pros:

Excellent, friendly service with good food

2026-04-18 via Tripadvisor
K
kenmlove Couples Glasgow, Scotland
10
Wonderful experience
Pros:

Stayed here for 4 nights on our first trip to Vietnam. We spent weeks looking at reviews to try and find the perfect hotel and we struck gold with the Aira. Everything was perfect from the first email to the last goodbye. They arranged for us to be collected at the airport in a beautiful car, so reassuring to step off a plane and see a smiling face holding a card with your name on it.

Every member of staff was so so friendly and you could tell they really loved their job. The hotel is beautiful and feels and looks very high end. It's also in a great location and so close to all the main sites. Our room was lovely and the perfect size for the 2 of us.

Breakfast was the best I have ever seen with a huge (and I mean huge) buffet selection but also amazing things cooked to order. Again the restaurant staff and roof top bar team, were so friendly and made us feel welcomed.

We will definitely come back to Hanoi and will 100% be staying here.

2026-04-15 via Tripadvisor
A
AllanR95 Couples Welland, Ontario
10
Great staff - highly recommend
Pros:

Staying at AIRA Hanoi was a great experience. The location was walking distance to many of the must see sights in the old quarter.

The staff were phenomenal. Going so far as to help us with a dinner reservation outside of the hotel, a take out dinner order, organized a laundry service and helped us figure out the AC in the room.

We would definitely stay here again if we return to Vietnam!

2026-04-12 via Tripadvisor
W
winterwithern Family
10
2 nights at Aira Boutique Hanoi Hotel
Pros:

Very polites staff and very clean aswell as an overall great atmosphere.

2026-04-11 via Tripadvisor
P
philgJ3716TR Couples
10
Top Hotel in a Great Location
Pros:

Our first time in Vietnam and this hotel got us off to the best possible start. The room was excellent, quiet and great value for such a good location (just a 5 minute stroll down to Train Street). The hotel is on quite a busy road, but once you step inside, peace and quiet takes over. The staff were excellent on reception and in the restaurant. Breakfast is excellent and we ate in the restaurant too which has a lovely atmosphere and is well patronised even though there are plenty of alternatives in the nearby Old Quarter. Other features - a very attractive rooftop bar area and an outdoor swimming pool on the 7th floor.

2026-03-27 via Tripadvisor
J
JamesTruter Couples De Waterkant, Western Cape
10
Perfect location, amazing staff and would definitely stay again!
Pros:

We had an amazing stay at the AIRA hotel in Hanoi, the staff were extremely friendly and helpful with anything and everything we needed. The rooms are spotless, super comfortable and the location of the Hotel is perfect.

2026-03-19 via Tripadvisor