Best Western Hotel Prisma

Hotels
•
Best Western
8 (2325 reviews)
Max-Johannsen-Brücke 1 , Neumünster , DE
+49 4321 9040

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Convenient location
Cons:
Cleanliness issues in common areas
Noise from outside
Lack of certain amenities requested

Categories

Cleanliness
7.33
There were mentions of cleanliness issues in the hallways and noise from outside.
Service
8.8
Friendly and helpful staff, excellent service throughout the stay.
Location
8.34
Convenient location, close to local attractions.
Room Quality
7.79
Rooms were generally good, but some complaints about noise and room amenities.
Amenities
7.82
Adequate amenities; praised for breakfast buffet and free parking.
Value for Money
7.78
Overall a good value based on the service and room provided.
Food and Beverage
8.33
Food received high praise, although there were specific requests for vegan options.
Overall Experience
7.8
Overall a good experience with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:26

Property Description

Modern Rooms with Colourful Decor
Experience comfort and style in our modern rooms at the Best Western Hotel Prisma. Each room is tastefully decorated with colorful accents, providing a vibrant and welcoming atmosphere. Enjoy amenities such as satellite TV, a work desk, and a well-equipped bathroom for a relaxing stay.

Delicious Dining Options
Indulge in a culinary journey at the campinos restaurant, where you can savor a variety of regional and international dishes. Start your day right with a rich breakfast buffet at the Prisma, ensuring you have the energy you need for a day of exploration or business meetings.

Convenient Location and Accessibility
Located just a 3-minute drive from the A7 motorway, the Best Western Prisma offers easy access to nearby attractions. Explore the beauty of Kiel and Hamburg, both within a short driving distance, or escape to nature at the Aukrug Nature Park only 20 minutes away. Book your stay now for a memorable experience!

Important information:

Please note that pets cannot be accommodated in all rooms and are only allowed upon request. A maximum of 2 pets per room are allowed.

The property offers e-charging station for cars.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KEL

Location

Guest Reviews

8
Based on 2325 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
S
Susanne • couple • de
7
Pros:

Sehr freundlich

2026-09-19 • via Nuitee
H
Harald • couple • de
8
2026-09-17 • via Nuitee
G
Göran • extended_group • se
8
2026-09-17 • via Nuitee
M
Monica • extended_group • se
8
Prisvärt
Pros:

Läget, trevlig och tillmötesgående personal, riktigt bra frukost

Cons:

Miljön och inredningen är lite stel och opersonlig

2026-09-16 • via Nuitee
M
Mats • couple • se
8
2026-09-15 • via Nuitee
E
EJ • solo_traveller • de
10
Pros:

Top

2026-09-15 • via Nuitee
W
Wolfgang • couple • de
8
Wir würden gerne wiederkommen 👍
2026-09-14 • via Nuitee
J
Jesper Jess • family_with_children • dk
10
2026-09-14 • via Nuitee
C
Cengiz • solo_traveller • de
10
Pros:

Die Ruhe

2026-09-13 • via Nuitee
B
Bjarte • couple • no
7
Et helt ok overnattingssted. Kanskje i det dyreste laget
Pros:

Et rolig sted med et vennlig personale

Cons:

Ingenting spesielt

2026-09-10 • via Nuitee
M
Malu • family_with_children • nl
6
Onvriendelijk en geen sfeer maar goed geslapen.
Pros:

Het bed lag lekker en eenmaal mezelf in de douche gewurmd was dit ook fijn na een lange dag rijden. Mijn dochter en ik waren op doorreis. Pntbijt was ook lekker en genoeg parkeerplekken en mac donalds aan de overkant.

Cons:

Op 1 medewerker van de bar na niet bepaald vriendelijk personeel. Kamer was vies, haren in de wastafel, overal spinnen en doodgeslagen beestjes. De douche kon ik amper inkomen. We wisten dat we bij aankomst een tijd moesten overnruggen tot we in de kamer konden dus we hadden spelletjes mee, maar als we alleen al hardop praatte kregen we geirriteerde blikken van het personeel achter de balie. Uiteindelijk gevlucht naar de mac donalds om daar 3 uur te zitten tot we in de kamer konden. Dit was niet fijn!!!
Ook feit dat de schoonmaaksters om 7 uur al op de gang gingen stofzuigen en 3 keer om 7:30 mijn kamer binnenkwamen was erg storend!

2026-09-10 • via Nuitee
C
Corinna • solo_traveller • de
7
War ok aber ich habe die Woche darauf ein anderes Hotel gebucht.
Pros:

Sehr freundliches und zuvorkommendes junges Personal. Saubere Zimmer und trotz direkt an der Hauptstraße sehr ruhig.

Cons:

Man hat es leider nicht geschafft den gesamten Aufenthalt über den Fernseher hinzubekommen und argumentierte nach der dritten Reklamation dann mit ist leider so, könne man gerade nicht ändern. Auch das wlan war katastrophal. Von Verbindungsabbrüchen bis garkein Traffic war alles mit dabei.

2026-09-09 • via Nuitee
B
Bruno • solo_traveller • pt
7
2026-09-08 • via Nuitee
F
Frans • couple • be
8
Nice one for a stopover
Pros:

Nice and friendly staff, comfortable room with a spacy seating area, very good breakfast in a somewhat cosy environment.
Not too far from the highway.

Cons:

The soundproofing could have been better (streetside located room)

2026-09-08 • via Nuitee
D
Dirk • couple • nl
8
2026-09-07 • via Nuitee
A
Annette • solo_traveller • de
8
2026-09-07 • via Nuitee
G
Ghita Riel • couple • dk
8
2026-09-07 • via Nuitee
K
Karl-Heinz • couple • de
10
Pros:

Alles

2026-09-07 • via Nuitee
R
Robert • couple • nl
7
Pros:

Eenvoudig maar goed

Cons:

Auto elektrisch laden belachelijk duur, prijs die vermeld staat klopt van geen kante, je kunt beter naar snellere aan overzijde straat Mac Donald.

2026-09-07 • via Nuitee
M
Maike • couple • de
8
2026-09-06 • via Nuitee