Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Spacious rooms
Variety of food options
Cons:
Some cleanliness issues
Spa service disappointments
In-room amenities lacking

Categories

Cleanliness
8.55
Some reviews noted cleanliness was impeccable, while others mentioned regular cleaning.
Service
10
Staff is described as friendly and accommodating even with difficult guests.
Location
10
Beautiful location with a magical view from the hotel.
Room Quality
9.52
Rooms are well appointed and spacious, although there were some reports of issues.
Amenities
9.06
Wellness area and spa have positive mentions, but there are criticisms regarding some amenities.
Value for Money
9.01
Mixed feelings on value; some felt it did not match expectations.
Food and Beverage
9.54
Excellent breakfast and food options received positive reviews.
Overall Experience
9.5
Most reviews highlight a fantastic stay with many positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:47

Property Description

Luxurious 5-Star Alpine Retreat

Award-Winning Spa Experience
Indulge in the 4700-m² Alpin-Active-Spa complex with 3 lilis, featuring indoor and outdoor pools, a heated sports pool, a brine hot tub, and a natural swimming pond. Unwind in saunas, a fitness room, Kneipp basin, and relaxation area with a bar and fireplace. Treat yourself to massages, baths, and beauty treatments.

Culinary Excellence
Experience gourmet dining at the restaurant awarded one toque by Gault Millau. Enjoy a lavish breakfast buffet until 11:00 and exquisite 5- or 6-course dinners with fine wines.

Activities for Every Season
Partake in yoga, Pilates, aqua fitness, and more. Explore the outdoors with cross-country ski tours and ski waxing facilities. In summer, enjoy electric bike rentals.

Book your stay at Alpin Resort Sacher for a truly unforgettable Alpine getaway.

Important information:

Parking is available for an additional charge.

Deluxe Double Rooms with balconies are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Location

Property Video

Guest Reviews

9.4
Based on 689 reviews
Cleanliness: 8.55
Service: 10
Location: 10
Room Quality: 9.52
Amenities: 9.06
Value for Money: 9.01
Food and Beverage: 9.54
Overall Experience: 9.5
C
claudiofM5506KF • Friends getaway
4
ALPIN SACHER RESORT
Pros:

Not a 5-star hotel, with serious staff issues

The spa area is good — that’s about it. Beyond that, this hotel falls far short of a 5-star standard. The main issue is the organisation and the staff: unprepared, insufficient in number, and the whole operation feels completely disorganised.

At the restaurant, the waiters don’t follow basic service standards. The wait between courses is unacceptable, and there’s zero flexibility — if you want to change a dish for dinner, you have to notify the hotel that same morning. On top of that, the food quality is barely acceptable.

The spa itself is nice, but essentially unsupervised. It’s impossible to order anything at the spa bar — they claim there’s staff there, but in practice no one is around. When we went to the main lobby bar instead, we were told we couldn’t stay there in a robe. We would have gladly stayed at the spa and eaten there if there had been even one waiter.

The staff overall (with a few limited exceptions) were unjustifiably rude. They made us feel unwelcome for the entire stay, despite the price of the hotel. One night, a waiter at the bar responded to a polite request with a RACIST comment.

In just 4 nights, I could list many more examples of staff rudeness, but I think the above makes the point.

In summary, there are far nicer hotels at the same price point, and I can guarantee I will never return. Still, please train your staff — receiving a racist comment in a 5-star hotel, just as in a 1-star one, is not acceptable.

2026-08-29 • via Tripadvisor
A
ayelet • couple • il
7
2026-08-29 • via Nuitee
E
Ennio • extended_group • it
1
Un soggiorno che non ci ha permesso di rilassarci a causa delle continue scortesie del personale. Che ad ogni nostra ric
Pros:

L’arredo è la posizione

Cons:

Mancanza totale di assistenza
Personale molto scortese
Servizio ristorante senza alcuna possibilità di modifica del pasto pagato con la prenotazione

2026-08-29 • via Nuitee
C
CLAUDIO • couple • it
4
Not a 5-star hotel, with serious staff issues The spa area is good — that’s about it. Beyond that, this hotel falls far
2026-08-29 • via Nuitee
R
Ramona Maria • family_with_children • it
10
2026-08-29 • via Nuitee
I
Ina • solo_traveller • de
10
2026-08-27 • via Nuitee
M
Marion • solo_traveller • at
10
Excellenter Service, tolle Küche
Pros:

Es ist ein außergewöhnliches Haus mit einem besonderen Charme, getragen vom Geschmack und Liebe der Gastgeber Frau Gürtler.

Cons:

Man kann’s nicht besser machen!

2026-08-26 • via Nuitee
A
abdullah • family_with_children • sa
10
We had a wonderful stay in Seefeld.
Pros:

Location , food quality , services

Cons:

Size of the room

2026-08-18 • via Nuitee
C
Caroline • couple • au
7
We had a relaxing stay with constant amazing food and good service
Pros:

The property is amazing & in a great position

Cons:

The only issue was no air conditioning in the room & with 28-30 degrees it was like an oven from mid afternoon

2026-08-17 • via Nuitee
T
Tariq • couple • kw
10
اقامة رائعة
Pros:

مكان جميل جداً والاطلالة رائعة والخدمة فوق الممتازة كل من في المنتجع جاهز للخدمة في اي وقت
المكان يستحق اكثر من خمسة نجوم. سكنت سويت وكان مكيف
الريوق - الافطار - ممتاز ومتنوع

Cons:

لو يتم اضافة اطباق عربية في وجبة العشاء

2026-08-16 • via Nuitee
M
Maria • solo_traveller • de
5
Pros:

Ein traumhaft schöner Ort mit perfekter Verkehrsanbindung. Ein ganz besonderes Highlight ist die „Grande Dame“ des Hauses, die sich täglich mit viel Herzblut und Hingabe um das Wohl der Gäste kümmert. Es ist beeindruckend zu sehen, mit wie viel Lebensfreude sie die Gemeinschaft pflegt – Chapeau! Das Abendessen wurde à la carte serviert – man konnte dabei flexibel zwischen Klassikern des Hauses und feinen Gourmet-Menüs wählen, ergänzt durch ein Salatbuffet und eine Käseauswahl. Kulinarisch war das wirklich gut!
Unser Wanderurlaub im Juli war rundum gelungen und für Familien mit Kindern absolut empfehlenswert.

Cons:

Ein kleiner Wermutstropfen war der Schlafkomfort, da die Matratzen auch mit Topper sehr fest blieben. Die Mitarbeiter begegneten uns durchweg freundlich und bemüht, auch wenn Anfragen ab und zu vergessen wurden. Zudem überraschten uns einige Preisdetails: So kostet ein kleines stilles Wasser im Restaurant 9 €, während eine Karaffe kostenfrei ist. Ähnlich erging es uns mit der Sachertorte, die morgens inklusive war, nachmittags jedoch mit 13 € pro Stück berechnet wurde.

2026-08-16 • via Nuitee
S
Scenic45963641122 • Family • White Plains, New York
6
Blown away
Pros:

Booking was for a junior suite. Taken to our room above construction site of the hotel. Loud drilling, hammering etc. They did not blink an eye - did not acknowledge the noise as if very normal for a guest to have to put up with construction noise. Only after we said this was unacceptable did they offer us an alternative. An inupdated room with an ineffective air conditioner. And temperatures in the 90's. Only alternative now was an enormous suite with its own sauna (which would not be used in this heat) - at an extra cost of €750 per day which they generously discounted to €600 extra per day. Had no choice so had to pay it. Staff generally in restaurant (Sam in particular) had a very superior and abrasive attitude. The food on the the other hand pretty mediocre.
Pools however are great. Sacher group entirely overrated - see my review of Sacher Salzburg

2026-08-11 • via Tripadvisor
M
Marlisa • couple • nl
10
2026-08-11 • via Nuitee
N
neill • solo_traveller • gb
10
2026-08-11 • via Nuitee
L
Luigi • extended_group • it
10
2026-08-10 • via Nuitee
A
abdulla • extended_group • qa
1
2026-08-10 • via Nuitee
P
Peter • couple • de
8
2026-08-08 • via Nuitee
S
Stepanka • family_with_children • cz
10
2026-08-07 • via Nuitee
T
Talal • couple • qa
10
كل شي ممتاز
Pros:

إطلالة المكان روعة والاستقبال والاهتمام من الموظفين العاملين ف الفندق

Cons:

لا شي

2026-08-05 • via Nuitee
S
Silvina • extended_group • uy
10
Maravilloso acogedor hotel al pie de los Alpes
Pros:

La decoración del hotel, la belleza de todos los detalles, desayuno y cena

Cons:

Nada! Todo espectacular

2026-08-05 • via Nuitee