The Swan Hotel, Stafford, Staffordshire - The Coaching Inn Group

Hotels
9 (2142 reviews)
46-46A Greengate Street , Stafford , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious food
Cons:
Slow service at times
Pressure on staff during busy periods

Categories

Cleanliness
8.25
Bar area is cozy; some service delays indicated issues with cleanliness.
Service
9.25
Staff were friendly and attentive; overall positive sentiments regarding service.
Location
9.25
Great location with a vibrant atmosphere; conveniently located in town center.
Room Quality
8.75
Rooms met expectations for a classic British hotel; mentioned as comfortable.
Amenities
9.25
Amenities include coffee shop, restaurant, bar, and great private dining.
Value for Money
8.75
Prices deemed fair for quality, as per feedback.
Food and Beverage
9.25
Breakfast was amazing; food quality during events was highly praised.
Overall Experience
9.25
Overall positive experiences across multiple visits; high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:35

Property Description

Award-Winning Brasserie and Stylish Rooms:
Experience luxury at The Swan Hotel in Stafford, Staffordshire, boasting an award-winning brasserie and stylish rooms with free Wi-Fi. The elegant rooms feature plasma-screen TVs, modern bathrooms, and cosy seating areas, providing the perfect blend of comfort and sophistication.

Fine Dining and Cocktail Lounge:
Indulge in a culinary journey at The Brasserie restaurant with its original exposed beams, offering fine wines and modern British cuisine made from quality local produce. After dinner, unwind at Bar Swan, featuring a charming courtyard terrace and a chic cocktail lounge, perfect for a relaxing evening.

Convenient Location and Easy Access:
Conveniently located in the heart of Stafford, our hotel is just a short drive from the M6 motorway, granting you easy access to explore Staffordshire's attractions. With Stafford Castle only 1.5 miles away and vibrant Birmingham a quick 30-minute drive, The Swan Hotel is the ideal choice for your next getaway. Book now for an unforgettable experience.

Important information:

Please note the hotel is a popular event venue at weekends and live music may be playing until late.

When booking 8 rooms or more, different policies and additional supplements will apply.

Please note that children can stay in rooms with adult supervision. Contact property with your requirements. Additional fees apply.

Pets are allowed in the classic rooms on request. Additional fees apply, please contact property in advance to ensure a pet-friendly room is allocated.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

9
Based on 2142 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
J
Jane • couple • gb
8
2026-09-19 • via Nuitee
C
Claire • solo_traveller • gb
10
Pros:

Clean, comfortable, friendly & helpful staff - what more could you want!

Cons:

Nothing.

2026-09-19 • via Nuitee
P
PETER-SHORT • couple • gb
2
average
Pros:

the staff were pleasant

Cons:

A heavy panel fell off under the sink in the bathroom onto my wifes foot. The window did not open properly, the shower controls did not work easily

2026-09-15 • via Nuitee
K
Krishna • solo_traveller • ae
10
2026-09-13 • via Nuitee
S
Sabrina • solo_traveller • fr
8
Pros:

Very nice bedroom, comfy bed

Cons:

We should have asked for a quiet room, loads of noisy people on the street.

2026-09-13 • via Nuitee
G
Gerald • couple • gb
9
2026-09-13 • via Nuitee
V
Vanessa • solo_traveller • gb
10
Lovely stay in the heart of stafford town. Ideal for catching up with friends. Room was clean and had a lovely sleep in
Pros:

Location
Familiarity
Staff

2026-09-12 • via Nuitee
A
Andrew • solo_traveller • gb
10
As good as it gets 👍👍👍
Pros:

Property we’re flexible to move my booking, then restore it when a meeting was moved the moved back -Thankyou

Cons:

Location and Staff

2026-09-12 • via Nuitee
V
Vanessa • solo_traveller • gb
10
Great stay in a great location. Room clean and bed very comfortable. Ideal for catching up with friends. Had a band on i
Pros:

Location
Staff

2026-09-12 • via Nuitee
B
Beatrice • solo_traveller • ch
8
Perfekte Lage in schönem alten Haus
Pros:

Die Lage mitten in der Altstadt. Das große Zimmer mit den riesigen alten Kamin.

Cons:

Rührei leider nicht von frischen Eiern gemacht.

2026-09-11 • via Nuitee
R
Richard • couple • gb
7
all ok
2026-09-10 • via Nuitee
M
Melissa • solo_traveller • gb
10
2026-09-09 • via Nuitee
J
Johanna • couple • at
10
2026-09-09 • via Nuitee
N
Nicola • couple • gb
10
Beautiful hotel, friendly staff, great food, large car park
Pros:

A warm and welcoming hotel with plenty of historical charm. Very friendly staff, the food was excellent. We were lucky to have the suite, with the four poster bed, en-suite and separate lounge, very comfortable and beautifully decorated. Good to have a choice of areas to relax with its 2 bar areas, coffee shop and snug by the reception. The hotel had its own Car park which is situated at the back of the hotel and its very easy to find. It has plenty of car park spaces, which is very handy as the hotel is in the town center.

Cons:

The hotel was in a very central location of the town which was great for shopping and sightseeing but it can get a bit noisy during the evening/night if your room is at the front of the hotel.

2026-09-07 • via Nuitee
G
Gail • couple • gb
5
Disappointed
Cons:

Position of room

2026-09-06 • via Nuitee
R
Robert • couple • gb
9
Excellent short stay
Pros:

Room was very comfortable and clean. The only downfall was there was some noise from the live band on Friday but this finished at 2300 so unless you want an early night not much of a problem. Management informed us at the time of booking. Breakfast was very good with sufficient choice.

Cons:

Comfort of the bed and size of the room.

2026-09-06 • via Nuitee
A
Anna • solo_traveller • gb
7
It was an ok stay, but I don’t think it’s worth £204 a night
Pros:

Perfect location, great breakfast staff were friendly enough apart from not taking my breakfast order for 20 minutes.

Cons:

I think it’s a beautiful old building but it needs refurbishing, new curtains, cushions just felt very tired.
It’s very dated and a funny smell.

2026-09-06 • via Nuitee
A
Aeneas • solo_traveller • gb
10
Pros:

The warm friendly atmosphere.

Cons:

Your booking.com website set up as it was poorly worded. As a result we didn't book for the breakfast which I normally do. Not the fault of the hotel.

2026-09-06 • via Nuitee
H
Helen • solo_traveller • gb
8
2026-09-04 • via Nuitee
A
Arent • solo_traveller • nl
10
Look and feel of family owned hotel which gives it a very homey touch
Pros:

It is a nice old hotel in the centre of Stafford with nice facilities such as the bar and restaurant.

2026-09-03 • via Nuitee