Cristal Palace Hotel

Hotels
8.6 (661 reviews)
Via Firenze , Andria , it
+39 0883 556444

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and professional staff
Clean and comfortable rooms
Cons:
Sound insulation issues
Some rooms are dated

Categories

Cleanliness
8.11
Multiple reviews mention the cleanliness positively, but some concerns were noted about the sound insulation.
Service
9.08
The service was frequently praised, with many reviewers highlighting the staff's friendliness and professionalism.
Location
9.12
Most reviews indicate that the hotel is in a very convenient location within the city center.
Room Quality
8.07
Room quality received some mixed reviews; while many found them comfortable, some mentioned they were dated.
Amenities
8.6
Amenities were generally well-received, but some aspects like sound insulation need improvement.
Value for Money
8.56
Reviewers felt the hotel provided good value considering the location and service.
Food and Beverage
8.61
Breakfast and dining experiences were mostly rated well, with fresh and local products being appreciated.
Overall Experience
8.68
General positive sentiments with some minor issues, averaging satisfaction across the board.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:28

Property Description

Luxurious Accommodation
Experience classic rooms with free Wi-Fi, air conditioning, and simple furnishings at Cristal Palace Hotel.

State-of-the-Art Facilities
Adjacent to the hotel, enjoy a sports centre with a heated pool and gym for your leisure and fitness needs.

Exquisite Dining Experience
Indulge in traditional Puglia cuisine and a variety of Italian and international wines at La Fenice restaurant.

Book now to enjoy a luxurious stay at Cristal Palace Hotel in Andria, the perfect blend of comfort and elegance.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRI

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 661 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
V
Vittorio • solo_traveller • it
7
Cons:

Parcheggio non comodo. Hotel congeniale a chi debba svolgere attività in centro città, non per chi sia di passaggio.

2026-07-23 • via Nuitee
E
EMANUELE • solo_traveller • it
6
Pros:

La centralita' della struttura

Cons:

Un po datata, servirebbe una ristrutturazione di arredi.

2026-07-19 • via Nuitee
N
nick3112 • solo_traveller • it
8
Pros:

Reception

Cons:

Nulla

2026-07-16 • via Nuitee
E
Emanuele • solo_traveller • it
10
ottimo soggiorno; consiglio agli utenti
Pros:

Professionalità del personale nell'accoglienza e nel risolvere un problema sorto al momento della prenotazione

2026-07-15 • via Nuitee
D
Di Gioia • solo_traveller • it
7
Pros:

La comodita' e la posizione per potermi spostare

Cons:

E gia' la seconda volta che soggiorno qui e dopo la prima in cui mi ero trovato in fase di ristrutturazione camere, speravo di poter dormire in una delle camere nuove a sei mesi di distanza; invece mi e' stata assegnata nuovamente una camera un po ferma nel tempo e quindi non proprio degna di un trattamento 4 stelle.

2026-07-14 • via Nuitee
L
Luigi • solo_traveller • it
9
2026-07-13 • via Nuitee
A
Alessandro • extended_group • it
10
2026-07-09 • via Nuitee
S
Sonia • solo_traveller • it
9
Pros:

Personale accogliente.
Disponibile, discreto. Buona posizione, buona colazione e camere pulite

2026-07-08 • via Nuitee
G
Gianluca • extended_group • it
7
Pros:

Posizione ottimale in centro citta'. Colazione ben fornita e personale educato e disponibile. Plus per il servizio di parcheggio offerto dalla struttura.

Cons:

wifi non funzionante in stanza. La struttura ci ha informato di alcuni problemi che pero' non sono stati risolti tempestivamente. Il soggiorno era di una sola notte quindi non ha creato un grosso disagio ma, e' un servizio in meno offerto.

2026-07-06 • via Nuitee
M
Mary Light • couple • it
10
Pros:

La cortesia dello staff, le dimensioni della camera, gli accessori presenti nel bagno

2026-07-03 • via Nuitee
S
stefano • solo_traveller • it
10
2026-07-02 • via Nuitee
R
Rafia • solo_traveller • it
10
2026-07-02 • via Nuitee
F
Filippo • solo_traveller • it
8
2026-06-25 • via Nuitee
S
Salvatore • solo_traveller • it
7
2026-06-24 • via Nuitee
P
Patrizia • solo_traveller • ch
10
Pros:

Sehr zentral gelegen...Personal sehr höflich und kompetent.

2026-06-22 • via Nuitee
F
Francine • solo_traveller • fr
10
Pros:

L'accueil, le personnel est très professionnel et très sympathique

2026-06-19 • via Nuitee
N
NickMirk • solo_traveller • it
8
2026-06-16 • via Nuitee
G
giacomo • extended_group • it
9
2026-06-15 • via Nuitee
A
angelo nicola • solo_traveller • it
9
Pros:

Gentilezza del personale, camera ampia e pulita

Cons:

Nulla di particolare

2026-06-11 • via Nuitee
M
Mireille • couple • nl
10
super!!!
Pros:

Heel behulpzaam en zeer vriendelijk personeel. Iedereen was lief en aardig.

2026-06-10 • via Nuitee