Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Inconsistent service
Limited breakfast variety
Cold room at check-in

Categories

Cleanliness
8.46
Clean and well-maintained, although some mentioned issues with cold rooms.
Service
9.43
Generally friendly and helpful staff, though some reported negative experiences.
Location
9.47
Excellent location, close to city center and attractions.
Room Quality
8.42
Rooms were described as spacious but experienced some complaints regarding issues.
Amenities
8.95
Decent amenities, though the wellness area was found to be small and outdated.
Value for Money
8.91
Mixed feelings regarding value corresponding to star rating and service quality.
Food and Beverage
8.96
Breakfast variety was average, but positive remarks about overall dining quality.
Overall Experience
9.43
Overall experience was positive despite some logistical issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:15

Property Description

Luxurious Accommodations and Green Oases
Experience the tranquility of Grand Hotel Karel V's lush gardens and cozy terraces, offering a peaceful retreat in the heart of Utrecht.

Culinary Excellence at Restaurant Karel 5
Indulge in a gastronomic journey at Restaurant Karel 5, where Michelin-starred dishes are served in an elegant setting, promising an unforgettable dining experience.

Wellness and Spa Retreat
Relax and rejuvenate at our gym, wellness center, and spa, ensuring a harmonious blend of comfort and rejuvenation during your stay.

Immerse yourself in the charm of Grand Hotel Karel V and book your stay today to enjoy the perfect blend of luxury, relaxation, and culinary delights.

Important information:

Please note that extra beds are only possible in the Superior Double or Twin Room and in the Superior Suite.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 30 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 70 per person per night when using an existing bed.
    Children up to and including 12 years old stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3070 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
J
JOHANNA couple nl
5
Volgende keer een grotere kamer.
Pros:

Personeel was behulpzaam. Ontbijt was heel goed en de locatie was voor ons doel perfect.

Cons:

Het bed was veel te hard voor mij. De kamer was aan de kleine kant, de badkamer ook.

2026-07-04 via Nuitee
S
Stefan couple de
9
Unbedingt empfehlenswert und wir kommen wieder
Pros:

Top direkt in der City

2026-07-03 via Nuitee
A
Alexander solo_traveller gb
9
2026-07-03 via Nuitee
B
Bernard couple nl
9
2026-07-03 via Nuitee
F
Francesc couple es
10
2026-07-02 via Nuitee
R
Roelofina solo_traveller ch
9
Prima
Pros:

Ligging, gebouw en de ruin geweldig mooi! Het eten van hoog niveau! Personeel erg dienstbaae en vriendelijk….

Cons:

De koffie is in mijn kamer nooit vij gevuld. De haar föhn was /is kapot (kamer 341)

2026-07-02 via Nuitee
Максименко couple ua
10
2026-07-02 via Nuitee
B
Bart solo_traveller nl
4
Prima hotel, maar stop met de onzin aangaande airconditioning
Pros:

Het hotel heeft een prachtig hotel op een prachtige locatie en die zin niks mis mee.

Cons:

Zoals bij bijna alle hotels adverteren ze dat er airconditioning aanwezig is. Echter de kamer die wij hadden had geen airconditioning maar een ventilatiesysteem terwijl er geadverteerd wordt met airconditioning zoals wij kennen en de volksmond airconditioning daar verstaan onder koude lucht in een hotelkamer zeker in de zomer, het weekend was erg warm na de hittegolf. De badkamervloer die was dusdanig warm dan kon je kleding opdrogen. Dit heeft waarschijnlijk te maken met de warm waterleiding die naar andere kamers gaan dus het was niet uit te houden. Ben na de receptie gegaan en gevraagd om een andere kamer. De receptionist vertelde mij dat er inderdaad geen airconditioning op de kamer is in het gebouw waar wij waren het bijgebouw. Het is een ventilatiesysteem dus ik ben nogal verbolgen over het feit dat er geadverteerd wordt met airconditioning terwijl er geen airconditioning is. wij hebben een nieuwe kamer gekregen die wel voorzien was van airconditioning dus als je boekt goed opletten of het hotel bellen airconditioning is in plaats van ventilatie en dan airconditioning zoals we bedoelen, coole lucht.

2026-07-01 via Nuitee
M
Mariehette Louwsma solo_traveller za
10
Fantastic 5 star hotel in the city
Pros:

Beautiful hotel.
Spacious room.
Close and near the shops and attractions
Restaurant fantastic food.
Beautiful quiet gardens

Cons:

Nothing

2026-07-01 via Nuitee
I
Isabelle solo_traveller ca
10
Parfait
Pros:

Chambre très agréable, spacieuse et tranquille. Lit très comfortable. Lieu paisible et en enchanteur. Tout était parfait. Je recommande vivement.

2026-07-01 via Nuitee
D
David couple us
10
2026-06-30 via Nuitee
D
David couple jp
10
Inoubliable
Pros:

Absolument tout était parfait 🤩 On peut difficilement faire mieux. Beau, luxueux, grand, authentique et bien placé. Le petit déjeuner fut le meilleur de ma vie. J’y reviendrai !

Cons:

Pitié ! réparez les coffres dans les vestiaires du spa ! Impossible à fermer. Stress inutile. Un simple système de clé suffirait.

2026-06-30 via Nuitee
S
sharon solo_traveller il
10
2026-06-29 via Nuitee
P
Phil solo_traveller gb
9
Pros:

Beautiful place to stay in a lovely city. All the staff were friendly and helpful. Loved having the restaurant and bistro as options. Room was in the old wing and very peaceful and comfortable. The air-conditioning was very handy in the heatwave.

Cons:

Nothing

2026-06-29 via Nuitee
S
sharon solo_traveller il
10
2026-06-29 via Nuitee
E
Ellen Kathrine solo_traveller no
9
2026-06-29 via Nuitee
S
Shirley couple pe
7
Pros:

Ubicación, instalaciones

Cons:

No tiene suficiente aire acondicionado, hemos estado muy acalorados todos esos días. Además la luz del baño funcionaba parpadeando

2026-06-28 via Nuitee
T
Tim couple nl
8
2026-06-28 via Nuitee
J
Jurgen couple nl
9
2026-06-27 via Nuitee
C
carene couple nl
8
2026-06-27 via Nuitee