Grand Hotel Karel V, WorldHotels Luxury

Hotels
•
WorldHotels Luxury
8.9 (3155 reviews)
Geertebolwerk 1 , Utrecht , NL
+31 30 233 7555

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very helpful and friendly staff across front desk, bar and grounds
Excellent central location (near station, shopping, historic centre)
Beautiful, historic hotel and well-appointed rooms (Empire executive, mezzanine)
Excellent breakfasts and a highly-regarded gastronomic restaurant
Quiet, pleasant garden and overall luxurious ambiance
On-site parking available
Cons:
Significant cleanliness incident reported (cockroaches)
Sauna out of service and gym closed for some guests
Pool small and crowded
Breakfasts can be expensive / extra cost
No free bottled water in rooms; some toilets lack bidet/cleaning water

Categories

Cleanliness
6.5
One review reported finding two cockroaches (shower and bedside), which strongly affected perceived cleanliness; other reviews did not mention major cleanliness problems.
Service
10
Repeated praise for very helpful, friendly and attentive staff (front desk, bar, grounds); manager handled a cancellation professionally and staff assisted with special requests.
Location
10
Consistently praised — central, very close to the train station, shopping and historic centre; praised garden and quiet central setting.
Room Quality
10
Many positive comments about beautiful, historic and well-decorated rooms (Empire executive, mezzanine, spacious rooms) and thoughtful in-room touches.
Amenities
7
Multiple complaints: sauna out of service, gym closed, small busy pool, no free bottled water; also at least one reviewer noted lack of bidet/cleaning water in toilets.
Value for Money
9.2
Mixed signals: several guests noted the hotel is not cheap and breakfast can be costly, but many described the stay as a worthwhile luxury experience and praised services and facilities overall.
Food and Beverage
9
Breakfasts were frequently described as excellent and plentiful; the gastronomic restaurant received strong praise, though some guests found breakfast pricing high.
Overall Experience
9.5
Overall very positive: guests called it a fantastic, historic and luxurious stay with strong location and service, tempered by isolated cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Luxurious Accommodations and Green Oases
Experience the tranquility of Grand Hotel Karel V's lush gardens and cozy terraces, offering a peaceful retreat in the heart of Utrecht.

Culinary Excellence at Restaurant Karel 5
Indulge in a gastronomic journey at Restaurant Karel 5, where Michelin-starred dishes are served in an elegant setting, promising an unforgettable dining experience.

Wellness and Spa Retreat
Relax and rejuvenate at our gym, wellness center, and spa, ensuring a harmonious blend of comfort and rejuvenation during your stay.

Immerse yourself in the charm of Grand Hotel Karel V and book your stay today to enjoy the perfect blend of luxury, relaxation, and culinary delights.

Important information:

Please note that extra beds are only possible in the Superior Double or Twin Room and in the Superior Suite.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

8.9
Based on 3155 reviews
Cleanliness: 6.5
Service: 10
Location: 10
Room Quality: 10
Amenities: 7
Value for Money: 9.2
Food and Beverage: 9
Overall Experience: 9.5
Y
YaHui • couple • tw
9
2026-10-31 • via Nuitee
S
Sandra • solo_traveller • nl
10
Erg fijn
Pros:

Alles was zeer god georganiseerd, personeel heel behulpzaam, fijne plek

2026-10-31 • via Nuitee
L
Louiza • couple • nl
10
Ik werd ziek en dat heeft de manger netjes opgelost om toch te anuleren dat was een uitmuntendw service op en top echtwa
Pros:

Alles was top alleen jammer ik werd ziek

2026-10-31 • via Nuitee
V
Valerie • couple • nl
10
2026-10-30 • via Nuitee
M
Menno • couple • nl
10
Sleep like an empire 😊
Pros:

Empire executive room is the room you want.
It is so beautiful, so comfortable, so good, so.....

2026-10-30 • via Nuitee
R
Richards • solo_traveller • us
10
Wonderful, historic stay, would stay here again!
Pros:

Beautiful scenery !

2026-10-30 • via Nuitee
K
Kelly • family_with_children • nl
10
Mooi hotel en zeer vriendelijk personeel !
Pros:

Het personeel was zeer vriendelijk! Echt een aanrader

Cons:

Voor de prijs van de kamer vonden wij het jammer dat het ontbijt nog extra kosten

2026-10-29 • via Nuitee
M
Martine • extended_group • be
9
2026-10-29 • via Nuitee
E
Eddie • family_with_children • se
9
2026-10-29 • via Nuitee
A
Albert • solo_traveller • nl
10
2026-10-29 • via Nuitee
R
Ruud • family_with_children • nl
10
Zeer aangenaam verblijf waar je tot rust komt in een luxe setting.
Pros:

Mooie ruime kamer, zeer vriendelijk personeel en leuke attente situaties. Van paraplu, kijkje in de Karel V sterkeuken tot aan de beer op de kamer van onze dochter.

2026-10-28 • via Nuitee
A
Anas • couple • sy
10
Pros:

فندق رائع وعريق استثنائي موقع مميز قريب من السنتر جدا

Cons:

المشكلة نفسها بكل فنادق هولندا هي عدم وجود ماء بالتواليت ولا حتى بيديه ولا أي نوع من طرق التنظيف الذاتي يعتمدون على المحارم فقط

2026-10-28 • via Nuitee
M
Mary • couple • pt
9
Lovely place but the facilities were disappointing, especially since they were an important part of
Pros:

I loved the layout of the room with its mezzanine.
The staff was excellent. The breakfasts were excellent.

Cons:

The gym was closed both days, which was a disappointment and the sauna wasn’t working.
The pool was small for all of the people using it.
The breakfast was very expensive.

2026-10-28 • via Nuitee
R
Rob • solo_traveller • nl
10
Perfect hotel vriendelijk personeel
Pros:

Zoals altijd genoten

2026-10-27 • via Nuitee
B
Bernd • couple • de
10
2026-10-25 • via Nuitee
P
Philip • solo_traveller • nl
10
Gewoonweg top, de sterren waard
2026-10-25 • via Nuitee
G
GabiSimina • couple • ro
10
2026-10-24 • via Nuitee
H
Helmut • family_with_children • be
8
Excellent séjour à Utrecht
Pros:

Situation géographique

Cons:

- Sauna hors service
- Pas de bouteille d'eau gratuite dans les chambres

2026-10-24 • via Nuitee
A
Axel • couple • de
10
Tolles Hotel - nicht günstig dafür toll
Pros:

Tolles altes Haus mit schönen Zimmern und interessanter Küche

Cons:

Nix

2026-10-24 • via Nuitee
O
Oxana • family_with_children • us
10
2026-10-23 • via Nuitee