Hotel Francisco I

Hotels
•
Independent
9.2 (166 reviews)
Calle Arenal, 15, Madrid, Madrid, 28013 , Madrid , ES
34-91-5480204

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Facilities

Meeting rooms
Express check-out
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Outdoor furniture
Elevator
See all facilities

Review Highlights

Pros:
Excellent staff service
Convenient location
Great breakfast
Cons:
Cleanliness issues
Room quality below expectations

Categories

Cleanliness
8.45
Housekeeping did not replenish soap/shampoo and coffee station missing items.
Service
9.95
Staff was very friendly and accommodating, receiving positive feedback throughout the reviews.
Location
9.95
Location is convenient to local sites and attractions, walking distance to many places.
Room Quality
8.45
The hotel itself described as not luxury with aesthetics that were tacky and subpar.
Amenities
8.95
Good breakfast offerings and clean spaces, with some items available on request.
Value for Money
8.95
Standard quality for this hotel tier.
Food and Beverage
9.45
Breakfast had a huge selection and was described as classy and delicious.
Overall Experience
9.45
Reviews highlight a mostly positive experience despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:54

Property Description

Discover the perfect blend of comfort and convenience at Hotel Francisco I, located just steps away from Madrid's iconic attractions.

Exceptional Amenities
Enjoy complimentary wireless internet access, concierge services, and a cozy bar/lounge where you can unwind with a drink after a day of exploration. Take advantage of room service during limited hours for your in-room dining pleasure.

Comfortable Spacious Rooms
Our 79 air-conditioned rooms are equipped with minibars and flat-screen televisions, ensuring a relaxing stay. Sleep in luxury on our Select Comfort beds adorned with premium bedding.

Ideal Location
Centrally located, you’ll find yourself within a short walk of cultural landmarks like Plaza Mayor, San Miguel Market, and the Royal Palace of Madrid, making it easy to explore the city's vibrant life.

Experience the charm of Madrid at Hotel Francisco I – book your stay today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 166 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.95
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 9.45
Overall Experience: 9.45
M
Mallika • couple • uz
10
Pros:

Отличное расположение, прямо в центре.

Cons:

В нашем номере окно выходило на стену

2026-05-30 • via Nuitee
P
Paige • couple • us
9
Elegant hotel in great area
Pros:

Very clean. Comfortable. Helpful staff. Right in heart of town but not noisy. Great buffet breakfast til 11!

Cons:

Nothing

2026-05-30 • via Nuitee
F
Faustik • solo_traveller • at
10
Pros:

Super schick und sauber!

2026-05-30 • via Nuitee
F
Francesca • couple • it
10
Semplicemente perfetto
Pros:

Struttura moderna, pulitissima, silenziosa in pieno centro città.
Assolutamente consigliato! Stupendo e personale davvero gentilissimo

2026-05-29 • via Nuitee
G
Görkem • couple • tr
7
Pros:

Konumu şahaneydi ve temizliği iyiydi

Cons:

Konumu itibariyle çok gürültülüydü, konaklamamız birinci kattaydı ve ses izolasyonu çok yetersizdi, uykuda gürültü konusunda çok hassas olmamama rağmen rahatsız oldum. 3 pencere vardı odamızda bir tanesinden sesin geldiğini farkettim belki bana böyle denk gelmiştir çünkü okuduğum yorumlarda izolasyon iyi denmişti. Son olarak klima tam yatağın üzerinde olduğundan çok konforlu değildi.

2026-05-29 • via Nuitee
M
Mont • solo_traveller • us
10
Staff is very helpful and professional!
Pros:

Very nice and clean. Breakfast was excellent!

2026-05-28 • via Nuitee
A
Alan • couple • gb
8
2026-05-28 • via Nuitee
A
ana ligia • extended_group • br
10
Muito boa
Pros:

Localização, café da manhã, cordialidade dos funcionários
A oferta de água saborizada

2026-05-28 • via Nuitee
S
Sofie • extended_group • at
9
Top Hotel für einen Madrid-Städtetrip mit tollem Personal
Pros:

Top Lage, sehr freundliches und hilfsbereites Personal, gutes Frühstücks-Buffet

Cons:

Lüftung (Badezimmer) sehr laut und auch während der Nacht, sehr hellhörig, wenig Ablagefläche im Badezimmer, ein wenig Schimmel in Fugen der Dusche

2026-05-28 • via Nuitee
G
gema • solo_traveller • es
10
Pros:

Todo, el personal impecable y la habitación de 10

2026-05-28 • via Nuitee
C
Claire • solo_traveller • nz
10
Great place in Madrid
Pros:

It is so handy to the centre of Madrid. Within walking distance to everything we needed. The breakfast spread was exceptional. The front desk was very helpful with queries we had, and ordered a taxi for leaving that was able to come to the front door. Would definitely stay here again and very highly recommend to others.

Cons:

NA

2026-05-27 • via Nuitee
T
Toby • couple • us
9
Very good
Pros:

Rooms were good, but just a bit smaller than I anticipated. Interesting configuration of the toilet behind the glass panels. Breakfast was great!

2026-05-27 • via Nuitee
N
Neeltje • extended_group • nl
9
Een prachtig, schoon hotel in de binnenstad van Madrid.
Pros:

Het restaurant is zo ingedeeld dat je redelijk privé van het heerlijke ontbijt kan genieten.

Cons:

-

2026-05-26 • via Nuitee
F
Fireball Ognjen • solo_traveller • rs
10
Pros:

Све је било супер. Од људи, соба, чистоће и доручка.

Cons:

Звучна изолација је баш танка. Све се чује из ходника и других соба.

2026-05-26 • via Nuitee
D
David • solo_traveller • us
8
2026-05-26 • via Nuitee
M
Michele • couple • br
10
Hotel maravilhoso!
Pros:

Equipe muito simpática e solícita, café da manhã excepcional, localização ótima, muito confortável e limpo. É minha segunda vez nesse hotel e continuarei me hospedando nele nas idas à Madrid. Nota 10.

2026-05-26 • via Nuitee
F
Fernando • couple • es
9
2026-05-26 • via Nuitee
D
David • solo_traveller • us
8
2026-05-26 • via Nuitee
M
Myriam • couple • fr
10
Extraordinaire !
Pros:

Idéalement situé dans une charmante rue. La chambre est très propre et confortable. Le personnel est aux petits soins pour sa clientèle. Et le petit déjeuner est exceptionnel.

Cons:

Des petites pantoufles jetables et un peignoir auraient parfaitement complété les équipements de la salle de bain.

2026-05-26 • via Nuitee
D
Diane • extended_group • us
7
Cons:

Front desk staff were not that helpful or friendly.

2026-05-25 • via Nuitee