Hôtel Hermès

Hotels
8.2 (3355 reviews)
2 rue Bonneterie , Marseille , FR
+33 4 96 11 63 63

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.54
Multiple reviews mentioned cleanliness issues such as 'dirt in the shower' and 'not very clean room'.
Service
9.01
Reviewers praised the staff repeatedly as 'very friendly' and 'helpful'.
Location
9.05
The location is frequently highlighted as excellent, especially for access to the old port.
Room Quality
7
Common complaints include small room sizes, uncomfortable beds, and inadequate amenities.
Amenities
8.03
While some reviews noted good amenities like rooftop access, other guests desired more comfortable furnishings.
Value for Money
8.19
Some reviews indicate a good price for location and service, while others felt misled by room quality.
Food and Beverage
8.54
Breakfast options received mostly positive mentions as being nice and filling.
Overall Experience
8.21
Guests generally enjoyed their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 05:53

Property Description

Panoramic Views from Roof-Top Terrace
Experience breathtaking views of the harbour and the city from our roof-top terrace, the perfect spot to unwind and take in the beauty of Marseilles.

Comfortable Soundproofed Rooms with Vieux Port Views
Relax in our guest rooms offering partial views of the Vieux Port, equipped with modern amenities including flat-screen TVs and private bathrooms for a cozy stay.

Convenient Location and Excellent Service
Located just steps away from Vieux Port and with 24-hour staff assistance, enjoy easy access to nearby attractions and a seamless stay with us.

Book your stay at Hôtel Hermès now to indulge in the charm of Marseilles and enjoy a memorable experience by the Vieux Port!

Important information:

Breakfast is served daily from 7:00 to 10:30.

Disabled friendly rooms are available upon availability and upon request via the Booking.com chat.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Location

Guest Reviews

8.2
Based on 3355 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.21
P
PHILIPPE • solo_traveller • fr
10
2026-09-19 • via Nuitee
S
Sandra • solo_traveller • ca
8
Pros:

Location and roof top bar

Cons:

Size of room for four days. Nowhere to put our clothes.

2026-09-19 • via Nuitee
A
Anne • solo_traveller • gb
7
2026-09-18 • via Nuitee
D
david • solo_traveller • fr
7
Ok pour l emplacement
Pros:

Le toit panoramique avec une magnifique vue sur le portL emplacement sur le vieux port

Cons:

La chambre trop petite et vétuste
Je précise j ai payé 10 euros de plus pour être surclassé avec vue latérale sur le vieux port

2026-09-18 • via Nuitee
J
Julie • couple • gb
7
Glad we were only there for one night
Pros:

Staff were very nice, Breakfast was ok

Cons:

At breakfast It didn’t seem very clean and tables were left with dirty crockery for a long time and we were given crockery that had been left on a dirty table where someone else had been sitting. Our room was not very clean and the bed felt damp and the pillows were awful.

2026-09-18 • via Nuitee
T
Tsutomu • couple • jp
10
Located in the heart of Marseille, it offers excellent
Pros:

Located in the heart of Marseille, it offers excellent access to the harbor. The rooftop facilities are also superb.

Cons:

Nothing

2026-09-18 • via Nuitee
M
Michela • extended_group • fr
8
Pros:

Roof top magnifique !

Cons:

chambre petite

2026-09-16 • via Nuitee
M
MARC • solo_traveller • fr
10
C'était top !
Pros:

Super emplacement, la terrasse sur le toit avec vue sur le port, c'est top ! Ce serait encore mieux si on pouvait avoir un café (pas tout le petit déj) tout en haut le matin ! 😉

Cons:

RAS

2026-09-16 • via Nuitee
D
Duaa • solo_traveller • fr
8
2026-09-15 • via Nuitee
A
Anne • solo_traveller • gb
8
Pros:

Very good breakfast that we took upstairs to the amazing roof terrace. Best view in Marseille for breakfast and evening drinks.

Cons:

The bedroom was a bit small, but very clean and comfortable

2026-09-15 • via Nuitee
S
Said • solo_traveller • az
10
Pros:

Good

2026-09-14 • via Nuitee
J
Jorge • couple • fr
7
2026-09-14 • via Nuitee
D
Dora • solo_traveller • hu
8
Good accomodation for a few nights stay
Pros:

Very well located, decent, clean, a bit maybe too small rooms. It is perfectly fine for a few nights stay, though you will not have the space to unpack your luggage, and you need to crawl into the bed as there is no space around it. It is smaller than on pictures. Nevertheless, we would return, as the price and location was very good. Bed is comfortable.

Cons:

The cleaning solution used by housekeeping had a very strong, flowery, but unpleasant smell. The room was clean, so we cannot complain, but I woke up a couple times during the first night as it was just all over my nose. It went away after that for the second night.

2026-09-14 • via Nuitee
C
Claudia • couple • es
5
Mal
Pros:

Ubicación

Cons:

Poca limpieza. Para su precio las instalaciones eran pesimas. No tenia nevera

2026-09-14 • via Nuitee
H
Hélio • couple • br
6
2026-09-13 • via Nuitee
A
Alejandra • solo_traveller • ar
9
Pros:

El hotel está súper bien ubicado, se nota que lo remodelaron y está muy bien, muy prolijo y lindo decorado.tiene una terraza privilegiada para tomar algo y disfrutar la noche del puerto de Marsella, el personal muy atento y amable siempre dispuestos a ayudar.la habitación no es tan grande pero estaba muy limpia y cuidada.

2026-09-13 • via Nuitee
C
christine • couple • fr
8
Séjour agréable sur le Vieux Port.
Pros:

Emplacement parfait et toit terrasse fantastique.
Possibilité de monter le petit déjeuner sur le toit terrasse.

Cons:

Pas de porte-manteau dans la salle de bain. Très peu d'espace pour poser les affaires et rien pour accrocher les serviettes, les vêtements... La petite tablette au dessus du lavabo était mal fixée et est tombée deux fois.

2026-09-13 • via Nuitee
V
Valérie • couple • fr
8
2026-09-11 • via Nuitee
J
Jenniina • couple • ch
8
Smooth stay at great location
Pros:

Super location next to Vieux Port. Nice rooftop terrace.

Cons:

All was generally fine but would have appreciated more vegan options for the breakfast (incl. veggie milk for coffee).

2026-09-11 • via Nuitee
L
Lucia • couple • it
7
Soddisfatta
Pros:

La pozione centralissima.

Cons:

Un po di pulizia in più non fa male. Fortunatamente ho fatto solo una notte.
Abbiamo avuto un disagio enorme con la reseptionist che ci ha prenotato un taxi facendoci pagare tre volte tanto Uber.

2026-09-10 • via Nuitee