Hôtel Hermès

Hotels
8.2 (3101 reviews)
2 rue Bonneterie , Marseille , fr

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.54
Multiple reviews mentioned cleanliness issues such as 'dirt in the shower' and 'not very clean room'.
Service
9.01
Reviewers praised the staff repeatedly as 'very friendly' and 'helpful'.
Location
9.05
The location is frequently highlighted as excellent, especially for access to the old port.
Room Quality
7
Common complaints include small room sizes, uncomfortable beds, and inadequate amenities.
Amenities
8.03
While some reviews noted good amenities like rooftop access, other guests desired more comfortable furnishings.
Value for Money
8.19
Some reviews indicate a good price for location and service, while others felt misled by room quality.
Food and Beverage
8.54
Breakfast options received mostly positive mentions as being nice and filling.
Overall Experience
8.21
Guests generally enjoyed their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 05:53

Property Description

Panoramic Views from Roof-Top Terrace
Experience breathtaking views of the harbour and the city from our roof-top terrace, the perfect spot to unwind and take in the beauty of Marseilles.

Comfortable Soundproofed Rooms with Vieux Port Views
Relax in our guest rooms offering partial views of the Vieux Port, equipped with modern amenities including flat-screen TVs and private bathrooms for a cozy stay.

Convenient Location and Excellent Service
Located just steps away from Vieux Port and with 24-hour staff assistance, enjoy easy access to nearby attractions and a seamless stay with us.

Book your stay at Hôtel Hermès now to indulge in the charm of Marseilles and enjoy a memorable experience by the Vieux Port!

Important information:

Breakfast is served daily from 7:00 to 10:30.

Disabled friendly rooms are available upon availability and upon request via the Booking.com chat.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 14 per day.

Location

Guest Reviews

8.2
Based on 3101 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.21
R
RosP • solo_traveller • fr
7
Super emplacement mais chambre petite
Pros:

Personnel à l'accueil très sympathique et dévoué. Tres bon emplacement sur le port.

Cons:

Chambre petite. Peu d'espace dans la pièce et autour du lit.

2026-05-23 • via Nuitee
C
Catrin • couple • at
9
2026-05-23 • via Nuitee
P
Patricia • couple • fr
9
Pros:

Great location. Lovely rooftop terrace overlooking the Old port. Friendly staff. Comfy bed.

Cons:

Room was a bit small.

2026-05-22 • via Nuitee
S
Sandpal • solo_traveller • fr
9
Roof top exceptionnel pr le cocktail du soir et le ti déj du matin. Je recommande a 10000%
Pros:

Roof top exceptionnel

2026-05-22 • via Nuitee
B
Busra • solo_traveller • tr
7
Pros:

The hotel is excellent—very central, comfortable and clean. The rooftop bar is wonderful. The staff is helpful.

Cons:

I would just like to make a few suggestions for improvement: the number of towels provided for two people was insufficient; having only one towel per person is really inconvenient :) Thankfully, the reception staff helped us out. Breakfast could also be improved, as the variety was quite limited for the €12 price.

2026-05-21 • via Nuitee
R
Richard • couple • fr
8
2026-05-20 • via Nuitee
R
ROBERT • couple • de
10
Pros:

Pokój nie duży ale czysty i cichy z widokiem na port jachtowy

2026-05-20 • via Nuitee
M
Martine • extended_group • fr
8
Autrement séjour excellent car on n y passe que la nuit et les petits dej sont bien
Pros:

L emplacement

Cons:

L espace dans les chambres et la salle de bain très inconfortable beaucoup trop exiguës

2026-05-19 • via Nuitee
R
Robert • couple • be
10
2026-05-19 • via Nuitee
B
BENEFICE • couple • fr
8
Pros:

Chambre fonctionnelle et propre, idem salle de bains. Petit déjeuner buffet très bien. Emplacement parfait (Vieux port)

Cons:

chambre assez petite.

2026-05-19 • via Nuitee
Y
Yolande • solo_traveller • fr
9
Pros:

L'emplacement de l'hôtel. Le petit déjeuner très bien. Et la terrasse le clou du meilleur avec la vue de notre dame de la garde

Cons:

Rien

2026-05-18 • via Nuitee
P
Pierre • extended_group • fr
8
Emplacement idéal pour visiter Marseille
Pros:

Emplacement idéal pour visiter Marseille.
L'accès au parking public de la Mairie pour 16 €/24h

Cons:

L'endroit est très bruyant la nuit mais ça, l'hôtel n'y peut rien !

2026-05-18 • via Nuitee
S
Stéphanie • solo_traveller • fr
9
2026-05-17 • via Nuitee
Y
Yvan • couple • fr
7
Pros:

L'emplacement sur le vieux port, le ptit déj et le rooftop.

Cons:

La chambre est vraiment rikiki et manque de gout pour la deco, 100% sapin 😕.

2026-05-17 • via Nuitee
D
Damien • couple • fr
7
Très agréable
Pros:

L'accueil genial et la terrasse est vraiment un super +

Cons:

Chambre un peu petite

2026-05-17 • via Nuitee
G
Gudrun • couple • de
9
Wir würden das Hotel wieder buchen.
Pros:

Fantastische Lage direkt am Alten Hafen von Marseille!
Das Hotel verfügt über eine tolle Dachterrasse mit Bar und schönem Ausblick.

Cons:

Das Zimmer war sehr klein, aber für einen Kurzaufenthalt in Ordnung.

2026-05-17 • via Nuitee
B
Bernard • family_with_children • fr
8
Excellent pour un séjour de passage
Pros:

Emplacement directement sur le Vieux Port et très belle Terrasse avec vue exceptionnelle.
Accueil très sympathique et aidant.
Bon petit déjeuner à un prix très correct.

Cons:

Chambres très petites.

2026-05-17 • via Nuitee
S
Stéphane • couple • fr
8
2026-05-15 • via Nuitee
G
GreK75 • family_with_children • pl
8
Dobry postój na jedną noc.
Pros:

Bardzo dobra lokalizacja, w samym centrum nad przystanią Vieux Port.
Zatrzymaliśmy się tylko na jedną noc, na nocleg, więc nie mieliśmy dużych oczekiwań.
Było czysto i skromnie.
Bardzo fajną opcją było wyjście wieczorem na dach hotelu i rozkoszowanie się widokiem i pogodą.

Cons:

Pokoje niewielkie i ciasne. Drzwi w łazience się nie domykały.
Dach trochę zagracony i można by było to trochę lepiej ogarnąć.
Szkoda, że nie było możliwości zameldowania się przed 15.00. Może rzeczywiście było pełne obłożenie?
Na jedną noc było ok, natomiast na dłuższy pobyt wolałbym coś wygodniejszego.

2026-05-14 • via Nuitee
P
Patrick • couple • fr
10
Pros:

terrasse panoramique fantastique

2026-05-14 • via Nuitee