Hôtel Hermès

Hotels
8.2 (3220 reviews)
2 rue Bonneterie , Marseille , fr
+33 4 96 11 63 63

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.54
Multiple reviews mentioned cleanliness issues such as 'dirt in the shower' and 'not very clean room'.
Service
9.01
Reviewers praised the staff repeatedly as 'very friendly' and 'helpful'.
Location
9.05
The location is frequently highlighted as excellent, especially for access to the old port.
Room Quality
7
Common complaints include small room sizes, uncomfortable beds, and inadequate amenities.
Amenities
8.03
While some reviews noted good amenities like rooftop access, other guests desired more comfortable furnishings.
Value for Money
8.19
Some reviews indicate a good price for location and service, while others felt misled by room quality.
Food and Beverage
8.54
Breakfast options received mostly positive mentions as being nice and filling.
Overall Experience
8.21
Guests generally enjoyed their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 05:53

Property Description

Panoramic Views from Roof-Top Terrace
Experience breathtaking views of the harbour and the city from our roof-top terrace, the perfect spot to unwind and take in the beauty of Marseilles.

Comfortable Soundproofed Rooms with Vieux Port Views
Relax in our guest rooms offering partial views of the Vieux Port, equipped with modern amenities including flat-screen TVs and private bathrooms for a cozy stay.

Convenient Location and Excellent Service
Located just steps away from Vieux Port and with 24-hour staff assistance, enjoy easy access to nearby attractions and a seamless stay with us.

Book your stay at Hôtel Hermès now to indulge in the charm of Marseilles and enjoy a memorable experience by the Vieux Port!

Important information:

Breakfast is served daily from 7:00 to 10:30.

Disabled friendly rooms are available upon availability and upon request via the Booking.com chat.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 14 per day.

Location

Guest Reviews

8.2
Based on 3220 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.21
K
khalil • solo_traveller • dz
8
Pros:

Le personnel et la propreté, avec un super emplacement

Cons:

La superficie de la chambre

2026-07-25 • via Nuitee
J
Jlenia • solo_traveller • it
7
Marsiglia è una città viva e caotica, questa struttura è un buon compromesso per viverla comodamente
Pros:

La struttura si trova in una posizione eccellente, proprio di fronte al mare, sulla strada del porto vecchio, e nelle vicinanze si trovano mille ristoranti, cafè, negozietti, tutto ovviamente molto turistico ma comunque carino. La terrazza panoramica è stupenda davvero, merita un aperitivo al tramonto o una chiacchierata in serata

Cons:

Le camere sono piccine ma hanno quello che occorre per un soggiorno breve. Non mi è piaciuto il bagno, era cieco e privo di ventola. Pochi asciugamani, appena due medi per due persone. Le camere poi non sono molto curate, ho trovato sangue di zanzare sulle pareti e la porta del bagno era rovinata

2026-07-24 • via Nuitee
J
julie • couple • fr
8
Petit hôtel sur le Vieux Port parfait le temps d’un week-end à Marseille, j’ai été particulièrement sensible à l’accueil
Pros:

L’accueil, le personnel, l’emplacement, le rooftop, l’hygiène

Cons:

Seul bémol : forte odeur d’humidité dans la chambre

2026-07-24 • via Nuitee
A
AGNES • solo_traveller • fr
9
Pros:

L'accueil, le toit terrasse avec une vue exceptionnelle sur le vieux port.

2026-07-23 • via Nuitee
T
Tiago • couple • br
9
Beautiful Comfy Place to Stay
Pros:

It stays in a wonderful location, by the Vieux-Port. Very easy to go walking around. Close to a lot of shoppings, restaurants, bars and attactions. And very people there to deal with.

Cons:

Only one outlet on the wall to charge fone, powerbanks and smart watches.

2026-07-23 • via Nuitee
G
Guglielmo • couple • it
10
Ottimo hotel sul porto di Marsiglia
Pros:

La posizione sul porto è ottima. Il bar sul rooftop è stupendo e i cocktail buonissimi. La ragazza alla reception è stata molto carina e cordiale nell’indicarci le cose migliori da fare. Camera piccolina ma funzionale e molto pulita!

2026-07-23 • via Nuitee
M
Maria • solo_traveller • es
7
2026-07-22 • via Nuitee
P
Pascal Hérault • solo_traveller • re
9
Hôtel 2 étoiles, mais souvenirs 5 étoiles
Pros:

Accueil parfait, emplacement exceptionnel, vue et ambiance magnifiques sur rooftop.

Cons:

L'ascenseur est tombé en panne, donc un peu galère quand on est au 5ème étage. Mais ce sont des choses qui arrivent...

2026-07-22 • via Nuitee
V
Veronique • couple • be
9
2026-07-21 • via Nuitee
S
Simon Devitt • solo_traveller • nz
9
Pros:

Great central location, we were there on a Sunday for the football World cup final so the rooftop bar was closed. This meant we could take our own drinks up and enjoy the city lights. Fantastic.

2026-07-21 • via Nuitee
J
Jillian • couple • au
5
It was great for a night but even the rooftop bar no protection from the sun and heat at night
Pros:

The view and location was great

Cons:

The heat in the rooms even tho the second Saturday night we stayed they put in a fan so a little better. Aircon not working

2026-07-20 • via Nuitee
P
Philippe • solo_traveller • fr
6
Pros:

Emplacement top,

Cons:

Manque de propreté et vétusté des chambres.

2026-07-20 • via Nuitee
M
Martirosyan • couple • am
8
2026-07-20 • via Nuitee
D
Diana • solo_traveller • gb
6
2026-07-20 • via Nuitee
C
Caroline • solo_traveller • be
9
2026-07-20 • via Nuitee
S
steve • solo_traveller • fr
8
Pros:

La terrasse

Cons:

Rien

2026-07-19 • via Nuitee
Y
Yanina • couple • es
8
2026-07-19 • via Nuitee
M
Maria Nazzarena • solo_traveller • it
9
Ottimo
Pros:

La posizione

Cons:

Mi è piaciuto tutto

2026-07-18 • via Nuitee
C
cyril • solo_traveller • fr
8
2026-07-18 • via Nuitee
N
N • solo_traveller • gb
7
2026-07-18 • via Nuitee