The Close Hotel

Hotels
9 (1503 reviews)
8 Long Street , Tetbury , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful location
Excellent food
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
8
Issues with room amenities, including mold and dampness in bathrooms.
Service
9
Some staff interactions were less than satisfactory, but overall service was decent.
Location
9.5
Great central location with beautiful surroundings.
Room Quality
8.5
Rooms were comfortable but some could use refurbishment.
Amenities
9.5
Good amenities including a lovely garden and fireplace.
Value for Money
8.5
Some aspects did not meet the expected 4-star standards.
Food and Beverage
9.5
Breakfast and restaurant food received high praise.
Overall Experience
9.5
Overall a wonderful stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:28

Property Description

Historic Charm and Modern Comfort
Located in the picturesque town of Tetbury, The Close Hotel is a historic gem dating back to 1535. Individually decorated rooms offer a blend of antique and modern furnishings, with many overlooking the beautiful garden. Enjoy amenities such as a flat-screen TV, complimentary Wi-Fi, and en suite bathrooms.

Culinary Delights and Local Flavors
Savor a delicious full cooked breakfast made with locally sourced ingredients in the charming dining room. The on-site restaurant provides stunning views of the walled garden and fountain, ensuring a delightful dining experience.

Convenient Location for Exploring
With Tetbury's attractions just a short stroll away and Cirencester a quick drive from the hotel, The Close Hotel serves as the perfect base for exploring the Cotswolds. Book now to experience a harmonious blend of history and luxury.

Important information:

When booking 4 rooms or more, different policies and additional supplements will apply. The hotel will contact you within 48 hours to advise these policies.
Half Board or Dinner inclusive rates are 40 EUR per person on food only. No beverages are included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 2 years old stay for £10 per person per night when using an available extra bed.
    Children from 3 years old to 12 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1503 reviews
Cleanliness: 8
Service: 9
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 9.5
F
Fabio couple it
9
2026-07-18 via Nuitee
S
Suzi couple gb
9
Pros:

Breakfast and supper. the room was charming.

Cons:

A couple of the wait staff at supper time were rather abrupt and when we asked for the water to be replenished the girl just shrugged and never did anything about it. Another member of staff was very helpful and dealt with the issue.
We were charged for two bottles of a more expensive wine with supper when we in fact only had one. This was dealt with, but in such a way that made us feel very uncomfortable. My husband had to produce the empty bottle from our room to prove the type of wine we had. At no point did the receptionist apologise for the mistake. He was on the point of being rude.

2026-07-17 via Nuitee
L
Ludovic solo_traveller fr
10
Merveilleuse escapade !
Pros:

L'endroit est charmant et le bâtiment est magnifique. Nous avons adoré le jardins et sa fontaine.Il est très bien situé. Nous avons passé un merveilleux moment et gardons un excellent souvenir de cette escapade.

2026-07-14 via Nuitee
M
Maxston couple gb
7
Probably won't return
Pros:

Most of the staff were very friendly and the grounds are lovely. Very comfy bed and luxury bedding. It's in a great location and parking is easy. Nice toiletries in the bathroom and a good hairdryer wgich was nice to see. The eggs at breakfast were perfectly cooked and overall had a great stay.

Cons:

The guy on reception was a bit terse and he never offered me and my 81 year old mum any help getting our suitcases up 2 flights of stairs either on arrival or departure. The ceilings are low my mum who is 4ft 11 kept banging her head on the beams. The rest of the food on the breakfast was cheap quality (sausages, bacon and bread). It was very hot and the fan wasn't really adequate, aircon might be needed if the heatwave continues.

2026-07-13 via Nuitee
S
Sarah couple gb
9
Excellent - would love to return.
Pros:

A very warm welcome, an exceptional hotel in a wonderful location. Great food too!

2026-07-12 via Nuitee
P
Penny couple gb
10
Lovely
Pros:

The setting and the rooms were beautiful, the staff were very welcoming.

Cons:

There seemed to be too few staff or a lack of efficiency as you could wait for sometime to be served for drinks and food

2026-07-12 via Nuitee
D
Dean couple gb
9
2026-07-10 via Nuitee
T
Tracy family_with_children gb
7
Cons:

Unfortunately we felt the room was overpriced for the level of decor.
The blind was in bad repair. The paintwork was chipped in places and the carpet was stained.

2026-07-10 via Nuitee
L
Linda solo_traveller gb
10
would go back
Pros:

All good, just lost my husband so a sad visit

2026-07-09 via Nuitee
P
Philip solo_traveller gb
9
Highly recommended it, an oasis, excellent service, and menu
Pros:

Beautiful building, with a wonderful garden. Excellent food and service, in the heart of Tetbury.

Cons:

Check in is 4pm (officially) so could be a little frustrating. No air conditioning in my room, although given the age of the building and regulations, understandable.

2026-07-07 via Nuitee
J
John family_with_children gb
8
see above comments
Pros:

My sister and I really enjoyed our stay at The Close - very comfortable with a special atmosphere and pleasant staff.

Cons:

The service in general was erratic.

2026-07-06 via Nuitee
D
Debra couple gb
8
Pros:

The staff were lovely

Cons:

The street noise from our room

2026-07-05 via Nuitee
V
Vicky couple gb
10
The food is excellent.
Pros:

The dinner was excellent quality and beautifully served. Our waitress was friendly and attentive. Beautiful property with great terrace, we were lucky enough to dine outside as the weather was perfect. Pretty garden with plenty of space for socialising.

Cons:

Okay so I found the mattress comfortably but my husband didn’t, everyone is different so it’s not a criticism. Would have preferred china mugs in the room rather than tea cups.

2026-07-02 via Nuitee
A
Ashley solo_traveller gb
10
2026-06-30 via Nuitee
B
Beverly couple ch
9
Tranquil, charming country haven - 4.5*!
Pros:

Ambiance, quaint old building with history.
Centrally located on the high street.
Great tasting and fresh cuisine!
Spacious rooms.
Secluded beautiful garden for outdoor meals & relaxing.
Efficient online checkout is quick & convenient.

Cons:

Not all staff are immediately friendly upfront - this could make a difference with hospitality.
Key-holder is large & heavy to carry around.

2026-06-29 via Nuitee
G
Gareth family_with_children gb
9
2026-06-26 via Nuitee
J
Jean extended_group gb
9
Excellent, enjoyed it very much
Pros:

A beautiful location, historic building. We loved the terrace and garden, due to the heatwave we enjoyed an excellent dinner and breakfast there. We had a Classic Double room, comfortable and clean with everything we needed. The staff were efficient and friendly, in particular Olivia who was so helpful and entertaining. We'll definately stay again.

2026-06-25 via Nuitee
M
Monica couple it
10
Ritrovare un luogo del cuore
Pros:

Dopo un primo soggiorno memorabile, tornare al Close Hotel è stato un vero piacere. L'atmosfera è quella che ricordavamo: raffinata, accogliente e ricca di charme. La posizione è perfetta per esplorare il delizioso borgo di Tetbury e il sud delle Cotswolds, mentre gli ambienti conservano tutto il carattere e l'eleganza di una storica dimora inglese. La colazione, ottima e varia come sempre, è servita in modo impeccabile. È stata una splendida conferma e non avremo alcuna esitazione a scegliere ancora il Close Hotel per un futuro viaggio nelle Cotswolds.

Cons:

Nulla.

2026-06-24 via Nuitee
M
matteo01 solo_traveller it
10
Wonderful Place
Pros:

Tutto la location, la stanza, il ristorante,la colazione e il giardino ,il personale è estremamente professionale, gentile e molto amichevole. Ci torneremo. Li ci abbiamo lasciato il cuore.

Cons:

Niente

2026-06-23 via Nuitee
E
Elaine solo_traveller gb
10
Very enjoyable and lived up to expectations
Pros:

Lovely old building with quirky rooms and lovely tranquil garden

Cons:

Nothing

2026-06-23 via Nuitee