Hanoi Golden Moon Hotel & Travel

Hotels
9.6 (1370 reviews)
65 Nguyen Huu Huan , Hanoi , VN

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast
Cons:
Cleanliness issues
Noise from the street

Categories

Cleanliness
8.4
Issues with cleanliness reported in multiple reviews, including mold and hairs on bedding.
Service
10
Staff received consistent praise for being friendly, helpful, and attentive.
Location
10
Conveniently located near shops and attractions, though noise may be an issue.
Room Quality
8.87
Mixed reviews regarding room conditions; some rooms mentioned as neglected.
Amenities
9.91
Breakfast noted as a highlight, with good options available.
Value for Money
9.86
Overall perceived as good value for the price, despite some issues.
Food and Beverage
9.89
Breakfast praised, providing a variety of options.
Overall Experience
9.85
Overall satisfaction was high, despite some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:38

Property Description

Prime Location in Old Quarter

Located just 300 meters from Hoan Kiem Lake, Hanoi Golden Moon Hotel offers a prime spot in the heart of the Old Quarter. With key attractions like Ho Chi Minh Mausoleum and Temple of Literature within 1 km, guests can easily explore the city's rich history.

Comfortable and Well-Equipped Rooms

The air-conditioned guestrooms are designed for comfort and convenience, featuring amenities like tea/coffee making facilities, cable TV, and spacious work areas. The en suite bathrooms provide hot showers, toiletries, and hairdryers for a pleasant stay.

Convenient Services and Facilities

Guests can enjoy 24-hour assistance at the front desk for laundry, shuttle services, and more. The hotel also offers a tour desk and business center for added convenience during your stay.

Experience the best of Hanoi at Hanoi Golden Moon Hotel - book your stay now for a memorable visit!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.6
Based on 1370 reviews
Cleanliness: 8.4
Service: 10
Location: 10
Room Quality: 8.87
Amenities: 9.91
Value for Money: 9.86
Food and Beverage: 9.89
Overall Experience: 9.85
A
Afker • couple • it
7
Buona scelta, qualità prezzo
Pros:

Staff accogliente e disponibile, prezzo molto conveniente

Cons:

Ultimo piano raggiungibile solo con le scale, con i bagagli brillanti può essere un problema

2026-10-30 • via Nuitee
L
Luca Giuseppe • couple • it
8
2026-10-28 • via Nuitee
H
HSUAN-HUI • solo_traveller • tw
6
Pros:

員工都很熱情並熱於助人，早餐也很棒，地點非常好，CP值高～

Cons:

房間真的很老舊，清潔度也不夠，有潔癖的人可以避雷。

2026-10-27 • via Nuitee
I
INCI • couple • es
10
2026-10-26 • via Nuitee
P
Patryk • couple • pl
8
Pros:

Pani pracująca na recepcji była bardzo pomocna. Śniadanie było smaczne.

2026-10-26 • via Nuitee
J
Joan • family_with_children • es
10
2026-10-25 • via Nuitee
E
Eleftherios • solo_traveller • gr
10
2026-10-23 • via Nuitee
S
Sia Yong Amos • family_with_children • sg
10
Pros:

Staff very good very friendly. Room was better than expected. No complaints.

2026-10-23 • via Nuitee
L
Layu • couple • es
10
Perfecto y bien ubicado
Pros:

La habitacion era muy amplia, estaba muy limpio, camas comodas con aire acondicionado en la habitacion.
La habitacion daba a la calle donde a primera hora ya habia movimiento pero estaba bastante insonorizado, pudimos descansar sin problemas. Ubicacion excelente
El desayuno muy rico

Cons:

nada todo genial

2026-10-23 • via Nuitee
K
Khate • couple • ph
10
Exceeded our expectations!
Pros:

Everyone and everything. We had a great stay! The room was clean and comfortable, the staff were super friendly and very accommodating, and the overall experience was wonderful. Everything was well-maintained, and the service made our stay even better. Definitely worth recommending, and we would love to stay here again!

Cons:

Just the hot shower water, sometimes it’s working sometimes it’s not.

2026-10-22 • via Nuitee
S
shinji • solo_traveller • jp
7
Pros:

場所は良かったです。空港までのタクシーを手配してくれましたがグラブより安かったです

Cons:

シャワーのお湯が出なかったです。満室で他の部屋にも変えてもらえず1階のフロント近くのシャワーを使いました（部屋は4階)

2026-10-22 • via Nuitee
L
luu • solo_traveller • ca
4
Pros:

Nothing, hotel is old and small

Cons:

Everything, water pressure was so bad that we cant shower, drain clogged, overall bad bad
Never stay here again

2026-10-21 • via Nuitee
H
Hanne • couple • dk
10
Pros:

This is such a lovely hotel in the heart of old town Hanoi.

In Hanoi standards - the rooms are large - especially the deluxe rooms. They are clean and nice.

The morning buffet is really nice with many options but best of alle is the hotel manager and the lovely staff, that make you feel like a guest. They are SÅ friendly and attentive.

I highly recommend this hotel.

2026-10-20 • via Nuitee
P
Patricia • couple • de
7
Pros:

La ubicación del alojamiento es excelente para poder llegar a todos los puntos de interés caminando. También el personal fue muy atento.

Cons:

La habitación no tenía ventana y era pequeña. El
Desayuno estaba bien pero no se corresponde a las fotos que se veían en Booking. Era mucho más pequeño

2026-10-19 • via Nuitee
J
Jen • solo_traveller • nz
8
Great for one night, service was incredible by the staff!
Pros:

Stayed here for one night as was transiting from Sapa to Ha Long bay - service was incredible by the Staff, so amazing! Served its purpose as I arrived 9pm and left 7.30am and just wanted something cheap for the short stay

Cons:

Beds were uncomfortable & pillows were poor quality
Dated hotel but expected that for the price

2026-10-19 • via Nuitee
D
Duque • family_with_children • ve
9
Pros:

La amabilidad del personal en Recepción, siempre dispuestos para orientar.sobre recomendaciones de lugares, planificación turística... Excelente

2026-10-19 • via Nuitee
J
Jonathan Alburo Cocco • solo_traveller • mx
8
Buena relación calidad/precio
Pros:

La atencion del personal fue fantástica, principalmente las recomendaciones para comer. La habitación estaba impecablemente limpia. La ubicación es inmejorable

Cons:

La cama era muy incómoda. La habitación poco ventilada. El buffet es algo escaso en opciones. El internet por las noches era intermitente.

2026-10-18 • via Nuitee
V
Vishakha • family_with_children • in
10
Recommend it!
Pros:

The staff were attentive, warm and polite. They were helpful in guiding about going around city and took extra care for early check in as well. The location is well connected and along the street are quite a few cafes and eateries. Overall a great place to stay when in Hanoi. Definitely booking it for my next visit!

2026-10-17 • via Nuitee
M
Manuel • couple • es
5
Caro para lo que ofrece
Pros:

La amabilidad para gestionar necesidades.

Cons:

Caro para lo que ofrece

2026-10-15 • via Nuitee
R
Rocio • solo_traveller • es
9
Clean, comfortable ..great place to stay!
Pros:

I would highly recommend this hotel for travellers on a budget. Great location, very clean and comfortable place to stay in the Old Quarter. I spent several nights and I really enjoyed my stay. Rooms / bathrooms are a bit outdated but that's very typical in Hanoi and for accomodation in this price range. Staff is remarkable friendly and welcoming. Breakfast was great too!

2026-10-15 • via Nuitee