Hôtel Héliot, Cosy Places by Charme & Caractère

Hotels
•
Independent
9 (111 reviews)
3 Rue Heliot, Toulouse, Haute-Garonne, 31000 , Toulouse , FR
33-5-34 41 39 41

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Facilities

Area shuttle (surcharge)
Free WiFi
Luggage storage
Concierge service
Wheelchair accessible
ATM/banking
Bicycle rentals nearby
Breakfast available (surcharge)
Multilingual staff
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly and accommodating staff

Categories

Cleanliness
9
The room was very clean and comfortable.
Service
9
The hotel staff was very friendly and accommodating.
Location
9
Well located in the city, ideal for exploring Toulouse.
Room Quality
9
The room was comfortable and well-maintained.
Amenities
9
Standard quality for this hotel tier.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
9
Standard quality for this hotel tier.
Overall Experience
9
Would definitely stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:17

Property Description

Experience the charm of Hôtel Héliot, Cosy Places by Charme & Caractère, where comfort meets convenience in the heart of Toulouse.

Exclusive Amenities
Take advantage of complimentary wireless internet and personalized concierge services, ensuring that your stay is seamless and hassle-free.

Exciting Dining Options
Savor delicious meals at our on-site restaurant or enjoy delectable dishes delivered right to your room. Don’t miss our cooked-to-order breakfast available daily!

Prime Location
Just steps away from renowned attractions like Place Wilson and the Capitole de Toulouse, your adventures in the city are just around the corner.

Unwind and recharge in our cozy rooms, perfect for any traveler. Choose Hôtel Héliot for your next escape – book now for an unforgettable stay!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9
Based on 111 reviews
Cleanliness: 9
Service: 9
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
N
Nucia • couple • br
10
Localização excelente e ótimo atendimento
Pros:

Frédéric nos atendeu com excelência e simpatia !

Cons:

É um prédio antigo mas nos atendeu muito bem !

2026-05-21 • via Nuitee
B
Bertien • couple • nl
8
Prima tussenstop tijdens fietsvakantie
Pros:

Gunstige ligging om lopend naar stad te gaan, maar ook dichtbij het station. Rustig straatje. Zeer vriendelijk ontvangst, en zeer behulpzaam met bijvoorbeeld sjouwen van onze fietsen en spullen

Cons:

Badkamer wordt erg nat tijdens douchen

2026-05-21 • via Nuitee
M
Mark • couple • au
8
Very convenient base to explore this lovely city
Pros:

Great location, room quite spacious, very clean. Patron was very helpful.

Cons:

Other guests should note that you will need to use the stairs - a rather lovely spiral staircase, not too steep. We like to sleep with some fresh air, so there was occasional street noise and a mosquito.

2026-05-13 • via Nuitee
G
Genia • extended_group • ca
10
2026-04-22 • via Nuitee
J
Jean-Luc • solo_traveller • fr
9
2026-04-20 • via Nuitee
T
Therese • solo_traveller • us
10
Pros:

Very friendly staff!

2026-04-17 • via Nuitee
C
carmen • family_with_children • es
9
Un sitio agradable
Pros:

El trato muy amable y en español, asi como la ubicación

Cons:

El desayuno no tiene opciones saladas y te sirven un único café con leche fría. Creo que se puede mejorar fácilmente

2026-04-09 • via Nuitee
B
Bizeau • family_with_children • fr
10
Pros:

Situation géographique à 10 mn du centre et de la gare.
Chambre agréable et propre
Bon petit déjeuner.
Construction ancienne mais bien rénovée
Hotel très calme

2026-04-07 • via Nuitee
G
Gildas • solo_traveller • fr
8
Pros:

accueil bien aimable, hôtel très calme, et bien situé

2026-03-31 • via Nuitee
S
Susanne • couple • de
9
On était très content, c’était un séjour très agréable. Merci beaucoup et à la prochaine fois.
Pros:

Das Frühstück war sehr gut und ausreichend, und wurde vom Chef serviert. Die Lage war perfekt, direkt im Herzen von Toulouse. Gleich um die Ecke befindet sich die Bushaltestelle zum Flughafen und andere Richtungen.

Cons:

Für uns war alles perfekt. Wenn jemand gehbehindert ist, sollte man sich im Vorfeld erkundigen, da es kein Fahrstuhl gibt.

2026-03-29 • via Nuitee
B
bruno • couple • fr
9
2026-03-25 • via Nuitee
J
Javier • family_with_children • es
9
Bien , pero mejorable
Pros:

Ubicación, trato del personal .

Cons:

Desayuno esperaba más oferta con productos tipo huevo y proteínas frutas etc poder tomar más café tipo más bufet.
Carece de ascensor .tuvimos suerte de estar en la primera planta , subir las maletas a la tercera planta sin ascensor , no hubiera sido muy bueno.
Ducha pequeña cama colchón hundido

2026-03-04 • via Nuitee
C
Charles • family_with_children • fr
8
2026-03-01 • via Nuitee
A
Acaro • solo_traveller • fr
9
Pros:

Situation, calme, accueil.
Parking personnel.

Cons:

3eme sans ascenseur

2026-02-24 • via Nuitee
C
cham • solo_traveller • gm
1
Horrible
Pros:

Nothing

Cons:

The receptionist was very rude and not hospitable. My room was not very hygienic and the bed was uncomfortable.
I spent one night and moved out the next morning and they refused my cancellation.
I wouldn’t recommend. No value for money

2026-02-22 • via Nuitee
R
Richard • solo_traveller • fr
8
2026-02-08 • via Nuitee
R
RICCARDO • family_with_children • it
5
2026-01-19 • via Nuitee
S
Stephan Karl • couple • de
8
2026-01-19 • via Nuitee
M
Muriel • solo_traveller • de
9
Excellent
Pros:

L'accueil est agréable et chaleureux. L'hôtel est calme et idéalement situé. La chambre était spacieuse et agréable. J'ai apprécié ce moment de repos.

Cons:

Une option pour les amateurs de salé au petit déjeuner serait appréciable.

2025-12-24 • via Nuitee
M
Monica • solo_traveller • ch
9
Pros:

Cosy et accueil chaleureux

2025-12-15 • via Nuitee