Hotel Palazzo Benci

Hotels
8.8 (3856 reviews)
Piazza Madonna Degli Aldobrandini 3 , Florence , it

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Clean Rooms
Cons:
Breakfast Quality
Small Bathrooms

Categories

Cleanliness
8.56
Generally clean rooms noted, some issues reported with odors in common areas.
Service
9.33
Staff described as friendly and professional, providing good assistance.
Location
9.57
Central location with excellent access to major attractions.
Room Quality
8.82
Comfortable rooms; some concerns about bathroom size and amenities.
Amenities
8.35
Basic amenities; lack of tea/coffee facilities noted.
Value for Money
8.81
Value aligns with location and cleanliness, though breakfast quality varied.
Food and Beverage
7.86
Breakfast received mixed reviews; improvements suggested.
Overall Experience
9.13
Overall positive stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:17

Property Description

Historic Charm

Hotel Palazzo Benci, a restored 15th-century residence, exudes historic charm with its elegant rooms equipped with modern amenities like free Wi-Fi and satellite TV. Situated conveniently between Florence's iconic cathedral and Santa Maria Novella Station, the hotel offers a prime location for exploring the city.

Cultural Landmarks Nearby

Opposite the renowned Cappelle Medicee, guests can immerse themselves in Florence's rich history and architecture. Brunelleschi's famous chapels of the Basilica di San Lorenzo are just steps away, making it a perfect stay for cultural enthusiasts.

Tranquil Garden Oasis

Unwind in the hotel's serene garden and courtyard, a peaceful retreat after a day of sightseeing. Enjoy a refreshing drink from the bar amidst the lush surroundings, adding a touch of relaxation to your stay at Palazzo Benci.

Book your stay at Hotel Palazzo Benci now for an unforgettable experience in the heart of Florence.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.8
Based on 3856 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.57
Room Quality: 8.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 9.13
S
Seren • solo_traveller • tr
8
Pros:

Konumu iyi, odalar geniş, personel yardımcıydı.

Cons:

Kahvaltı daha iyi olabilirdi

2026-05-30 • via Nuitee
M
Marianne • solo_traveller • nl
8
2026-05-30 • via Nuitee
L
Liping • couple • cn
8
2026-05-30 • via Nuitee
A
Albert • solo_traveller • pl
10
Pros:

Hotel kilka minut od dworca kolejowego, autobusowego, głównych atrakcji miasta. Bardzo dobre śniadanie, czystość, idealne na pobyt we Florencji dla podróżujących pociągiem czy autobusem.

Cons:

Wszystko było idealne.

2026-05-30 • via Nuitee
H
Hüseyin • couple • tr
8
Pros:

Location and included breakfest.

2026-05-29 • via Nuitee
C
Carmen • solo_traveller • gb
10
Pros:

Everything. It was exactly as advertised.
Great location, very friendly and helpful staff. Room was clean and comfortable

Cons:

-

2026-05-29 • via Nuitee
D
Dennis • solo_traveller • ch
7
Pros:

Outstanding location (close to city center and the train station). The staff was extremely helpful and friendly, breakfast is great, and the room was very clean.

Cons:

The single room was unfortunately tiny (the shower too small to even turn) and more dated than it looks in the photos. The doors are thin, so you hear everything and everyone.

2026-05-29 • via Nuitee
P
Piotr • extended_group • pl
9
2026-05-29 • via Nuitee
W
WiZB • solo_traveller • de
10
Wunderschöne Tage in Florenz
Pros:

V.a. die Lage

Cons:

Punkt 10 Uhr ist das Frühstück beendet, da wird sehr genau darauf geachtet.
Das Einzelzimmer ist mit maximal 11 qm schon Recht klein. Gleichwohl, zum Schlafen reicht es.

2026-05-28 • via Nuitee
M
MARINA • couple • lv
10
Pros:

It is a famous building of famous Florence family Benci. Perfect location , Across from the Medici Chapel. Rooms are new and modern. The breakfast does not have hot dishes, only boiled eggs and various of cheeses, prosciutto, mortadella, sweet croissants and deserts, but it’s ok.

Cons:

-

2026-05-28 • via Nuitee
J
Jordan • solo_traveller • fr
8
Pros:

L'emplacement est top

Cons:

Le petit déjeuner n'est pas dingue. Le lit de la chambre individuelle est minuscule, il n'est pas confortable si vous faites plus d'1m80

2026-05-27 • via Nuitee
L
Lucienne • solo_traveller • fr
9
Palazzo Benci, un emplacement de choix et un personnel acceuillant
Pros:

L'emplacement avec la proximité du centre et des principaux monuments historiques de Florence. La disponibilite du personnel. Le.pztit déjeuner buffet copieux.

Cons:

Insonnarisation eput être un probléme si vous avez des voisins bruyants, Il faut également ameliorer le bas de porte pour limiter la luminosité durant la.nuit.

2026-05-27 • via Nuitee
C
Camila • solo_traveller • br
9
Excelente estadia!
Pros:

Localização excelente e tem elevador.

Cons:

A limpeza da ducha poderia ser melhor.

2026-05-26 • via Nuitee
P
Praher • couple • at
9
Pros:

Lage! Sehr zentral.

2026-05-26 • via Nuitee
P
Patricia Regina • couple • br
10
2026-05-25 • via Nuitee
M
maria ludmila • solo_traveller • cl
10
Excelente hotel. Gran ubicación y desayuno. Personal cálido y gentil.
Pros:

Excelente ubicación y gran desayuno. El personal se destacó por su gentileza; tanto sector de recepción como las encargadas del desayuno, atentas a todos los detalles.

Cons:

-

2026-05-25 • via Nuitee
M
MIYUKI LUCIA • solo_traveller • ca
9
2026-05-25 • via Nuitee
M
MIYUKI LUCIA • solo_traveller • ca
9
2026-05-25 • via Nuitee
M
Manuel • solo_traveller • cl
8
Buena opción para una estadía breve en Florencia.
Pros:

El hotel está bien ubicado, muy cerca de todo. El lugar para el desayuno es amplio, limpio y ordenado.
Afortunadamente la habitación tenía doble ventana termoacustica, así que el no se escucha nada desde el exterior.

Cons:

Desde la habitación se escucha el ruido de las otras habitaciones, especialmente de la que está arriba.

2026-05-25 • via Nuitee
A
Ademar • couple • br
10
Local privilegiado, atendimento excelente, café satisfatório, quarto e banheiro muito bons.
Pros:

Tudo.

Cons:

Nada.

2026-05-24 • via Nuitee