Hotel Jan

Hotels
9.1 (3447 reviews)
ul. Grodzka 11 , Kraków , pl

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Variety in breakfast
Cons:
Noisy street
Outdated decor in rooms
Limited breakfast options

Categories

Cleanliness
9.31
Guests commented on the hotel being clean and well-maintained.
Service
9.78
Several guests mentioned friendly and helpful staff throughout their stay.
Location
9.82
Guests highlighted the fantastic location close to the main square.
Room Quality
8.27
While rooms were spacious, some guests mentioned the decor needing an update.
Amenities
8.3
Basic amenities provided, but improvements suggested for breakfast variety.
Value for Money
9.26
Good value mentioned for the quality and location of the hotel.
Food and Beverage
8.81
Breakfast variety praised but room for improvement noted in options.
Overall Experience
9.28
Overall, guests had a very positive experience, with slight room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:38

Property Description

Historic Charm in the Heart of Kraków Old Town

Elegant Rooms and Modern Amenities
Hotel Jan offers bright rooms with elegant interiors, equipped with a flat-screen TV, free Wi-Fi, and a private bathroom. Guests can enjoy the convenience of an electric kettle, refrigerator, and a safe in each room.

Prime Location for Sightseeing and Shopping
Conveniently located just 100 meters from the Main Market Square, Hotel Jan is also close to the Wawel Royal Castle and the historic Jewish quarter of Kazimierz. With Galeria Krakowska Shopping Centre and Kraków Główny Train Station nearby, guests have easy access to both cultural attractions and modern conveniences.

Book your stay at Hotel Jan now to experience the perfect blend of history and comfort in Kraków Old Town.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for 50 zł per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 120 per day.

Location

Guest Reviews

9.1
Based on 3447 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.28
M
Mohammed • solo_traveller • sa
9
Pros:

قريب جدا من ساحة كراكوف نضيف مرتب احرصو تأخذ الغرفة إلي اطلالتها على الجهه الخلفية للمبنى الموظفين متعاونين جدا الفطور أفضل تحجز من غير فطور لأنه عادي جدا وأقل من عادي و جنبك أنواع الكفيات والمطاعم أفضل افطر برأ ساسكن فيه مره ثانية

2026-06-20 • via Nuitee
Z
ZSOLT • couple • hu
10
GYÖNYÖRŰEN FELÚJÍTOTT ÉPÜLET, KIVÁLÓ ELHELYEZKEDÉSSEL , FINOM REGGELIVEL
Pros:

BŐSÉGES KIVÁLÓ REGGELI! TISZTA SZOBA, GYÖNYÖRŰ FÜRDŐDSZOBA, BENT A VÁROS TÖRTÉNELMI KÖZPONTJÁBAN

Cons:

MINDEN NAGYON JÓ VOLT! SEMMI NEGATÍVAT NEM TAPASZTALTUNK.

2026-06-19 • via Nuitee
F
Fiona • solo_traveller • au
10
2026-06-18 • via Nuitee
T
Tatyana • couple • il
10
Отличное соотношение цены и качества в сердце старого города
Pros:

Отличное расположение в центре старого города, легко добраться с поезда, трамвайные остановки тоже близко.
Номер очень чистый, кровать удобная, отличная шумоизоляция при закрытых окнах
Ванная комната просторная.
Персонал находится на ресепшене круглосуточно, обслуживание вежливое и доброжелательное.
Завтрак очень неплохой для 3х звездочной гостиницы, все вкусно и большое разнообразие фруктов.

Cons:

Неудобная стекляная полочка над раковиной

2026-06-17 • via Nuitee
H
Heiko • solo_traveller • de
8
2026-06-17 • via Nuitee
D
Damian • solo_traveller • pl
10
2026-06-16 • via Nuitee
M
Milici • solo_traveller • it
9
2026-06-15 • via Nuitee
J
Johannes • family_with_children • de
10
2026-06-15 • via Nuitee
J
Juan Pascual • couple • es
9
Un pequeño y encantador Hotel en pleno centro de Cracovia para poder visitar en la ciudad cómodamente, destacando sus cu
2026-06-15 • via Nuitee
M
Monika • family_with_children • ee
8
Majutuseks mugav ja hea asukohaga! Hommikusöök võta mujalt 😉
Pros:

Asukoht super! Tuba hubane ja vaikne. Voodid mugavad.

Cons:

Väga kesine hommikusöök, seda enam, et selle eest tuli eraldi juurde maksta k.a laste eest (täissummas). Kohvi saime vaid pool tassi ja siis hakkas kohvimasin ennast puhastama, seega rohkem ei õnnestunudki saada.

2026-06-14 • via Nuitee
J
Jamie • solo_traveller • gb
9
2026-06-13 • via Nuitee
I
Izabela • couple • pl
10
Pros:

Śniadania są bardzo bogate, różnorodne i przygotowywane ze świeżych produktów. Dostępney jest szeroki wybór ciepłych i zimnych dań, świeżych warzyw, pieczywa oraz dodatków. Różnorodność menu sprawia, że poranek oferuje nowe smaki, a świeżość składników i staranne przygotowanie posiłków zasługują na szczególne wyróżnienie.

2026-06-12 • via Nuitee
Марина • family_with_children • ua
5
Більше не залишилася б в даному готелі
Pros:

Доволі чисті номери

Cons:

Взяли з мене більшу ціну за сніданки, ніж було вказано в листі на букінгу. Відсутні тапки, сніданок посередній.

2026-06-11 • via Nuitee
F
FLORIN MARIAN • family_with_children • ro
9
2026-06-11 • via Nuitee
T
Teigan • solo_traveller • gb
5
the hotel is clean, safe, easy to get to, and has tons of things to do around it, but it is not the correct price for wh
Pros:

Location is spot on, but what it’s gained in location, it lacks in everything else

Cons:

Staff were untrained. We stayed here for 4 night. At check in we asked if we could have 1 extra pillow, as the bed had 2, and my partner is pregnant and needs a second one to support her, we asked on multiple occasions for a spare pillow, to both housekeeping and various reception staff, everyday we were met with, “yes i will get this sent to your room” we never received it. 4 days later. still no pillow.

The breakfast wasn’t really up to value for money. we only did it 1 day and went out for the other days as it wasn’t worth paying for. we could get better in cafes across the street for cheaper. would suggest doing this.

2026-06-11 • via Nuitee
P
Paula • solo_traveller • es
8
2026-06-11 • via Nuitee
S
Silvia • solo_traveller • gb
10
A quiet space to watch the sunset with a glass of wine yet with all you could want when you step out
Pros:

The reception staff could not be more helpful. The communal areas were bright, clean and attractive. I had a room with balcony. Room 23.
The balcony was huge with seating for four and astro turf on floor. It had lighting and pots with flowers. I was lucky to have sunny weather and was able to sit outside with a glass of wine to enjoy this beautiful outdoor space.
The room was perfect. The bathroom was huge with bath, shower, toilet and bidet.
The TV had Netflix and many other channels. There was a fridge, an espresso machine and kettle.
This hotel is round the corner from the main square with all the restaurants, cafes, bars and attractions. However, there was no noise at all from my balcony which was at the rear of the building.
The breakfast was a continental buffet with a great selection of hot and cold food as well as fresh fruit.

Cons:

There was nothing I didn't like.
I would only say that the photos on booking.com and on the hotel website do not show the lovely balcony. It only shows the rooms above. The hotels set up re rooms and balconies could be better pictured and explained, I feel.

2026-06-11 • via Nuitee
A
Andrii • solo_traveller • ua
10
2026-06-10 • via Nuitee
G
Grygorchuk • couple • us
10
2026-06-10 • via Nuitee
N
Noa • solo_traveller • il
10
Pros:

החדר מאוד מרווח ונקי, מיקום מעולה במרכז העיר, 2 דקות לתחבורה ציבורית. השירות מהצוות היה יוצא מן הכלל ואדיב. קבלנו מענה לכל דבר. הם נמצאים בקבלה 24/7 וזה נותן תחושת ביטחון.
הייתי חוזרת בוודאות.

2026-06-10 • via Nuitee