Hotel Jan

Hotels
9.1 (3395 reviews)
ul. Grodzka 11 , Kraków , pl

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Variety in breakfast
Cons:
Noisy street
Outdated decor in rooms
Limited breakfast options

Categories

Cleanliness
9.31
Guests commented on the hotel being clean and well-maintained.
Service
9.78
Several guests mentioned friendly and helpful staff throughout their stay.
Location
9.82
Guests highlighted the fantastic location close to the main square.
Room Quality
8.27
While rooms were spacious, some guests mentioned the decor needing an update.
Amenities
8.3
Basic amenities provided, but improvements suggested for breakfast variety.
Value for Money
9.26
Good value mentioned for the quality and location of the hotel.
Food and Beverage
8.81
Breakfast variety praised but room for improvement noted in options.
Overall Experience
9.28
Overall, guests had a very positive experience, with slight room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:38

Property Description

Historic Charm in the Heart of Kraków Old Town

Elegant Rooms and Modern Amenities
Hotel Jan offers bright rooms with elegant interiors, equipped with a flat-screen TV, free Wi-Fi, and a private bathroom. Guests can enjoy the convenience of an electric kettle, refrigerator, and a safe in each room.

Prime Location for Sightseeing and Shopping
Conveniently located just 100 meters from the Main Market Square, Hotel Jan is also close to the Wawel Royal Castle and the historic Jewish quarter of Kazimierz. With Galeria Krakowska Shopping Centre and Kraków Główny Train Station nearby, guests have easy access to both cultural attractions and modern conveniences.

Book your stay at Hotel Jan now to experience the perfect blend of history and comfort in Kraków Old Town.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for 50 zł per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 120 per day.

Location

Guest Reviews

9.1
Based on 3395 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.28
R
Roberto • solo_traveller • lt
10
2026-05-30 • via Nuitee
G
Gianfranco • couple • it
6
Pros:

La posizione è la colazione

Cons:

Il letto è troppo piccolo e manca una zona di spazi comuni accogliente

2026-05-30 • via Nuitee
M
Margherita • solo_traveller • it
9
Pros:

Posizione eccezionale. Staff disponibile

2026-05-29 • via Nuitee
O
Oliwia • couple • fr
10
Pros:

L’emplacement, le lit et le super accueil

2026-05-28 • via Nuitee
M
Marc • solo_traveller • us
10
Pros:

Great hotel in a great location.
Highly recommend

Cons:

Nothing

2026-05-27 • via Nuitee
F
FRANCISCO • extended_group • es
7
2026-05-27 • via Nuitee
F
Fausto Carlini • solo_traveller • it
10
Pros:

Il Top. Apri la porta dell Hotel e sei nella via principale dello shopping; la piazza del mercato dista cento metri. Camera ampia e spaziosa ;bagno di dimensioni notevoli. Servizio di pulizia impeccabile. Colazione dolce,salato e frutta a volontà. Scelta ottimale.

2026-05-27 • via Nuitee
M
MarLil • couple • ro
10
Very good place to stay in Krakow
Pros:

Fantastic location, very comfortable room, good mattresses, nice and very quiet terrace (we had a room with terrace) nevertheless the hotel is in the very heart of the old city center. And good breakfast.

Cons:

Nothing to mention here.
Maybe the WiFi that is good in the room is very weak on the terrace.

2026-05-25 • via Nuitee
A
alexandre • family_with_children • fr
10
Pros:

Chambre familiale spacieuse. Bonne literie.. Très bon petit déjeuner avec beaucoup de choix en salé et sucré.
Situation très proche des lieux à visiter, tout peut être parcouru à pieds ou tram. Calme malgré la proximité de la grande place.

Cons:

Rien.

2026-05-24 • via Nuitee
M
Massimiliano • solo_traveller • it
9
2026-05-24 • via Nuitee
M
Michiru • couple • gb
9
2026-05-23 • via Nuitee
S
Sara • solo_traveller • ca
10
Pros:

The hotel was so close to all attractions and Jan was so kind, wonderful and helpful! Very clean for a small boutique hotel.

2026-05-22 • via Nuitee
M
Mats • solo_traveller • se
10
Pros:

Bra mkt service. Mind personal

2026-05-22 • via Nuitee
C
Christine • solo_traveller • de
9
2026-05-22 • via Nuitee
M
Mª Josefa Lopez Núñez • solo_traveller • es
10
2026-05-20 • via Nuitee
Рожак • couple • ua
10
Pros:

Все

Cons:

Нічого

2026-05-20 • via Nuitee
Y
Yulana • solo_traveller • lu
9
Nice hotel with great location
Pros:

Location is great. It’s literally the centre of the old town. The stuff is very helpful. The girls are very professional and kind. In the room you have tea and coffee.

Cons:

Not much, really. For this price it’s good.

2026-05-20 • via Nuitee
B
Barbara • solo_traveller • pl
10
Pros:

Dobrej lokalizacji w dobrej cenie pokoleje i lazienka znakomita dobrej ciszy odpoczać persolnel bardzo Miły w razie pomocy pomoże wytumatrzyć Ja tu jestem drugi raz jestem zadowolona polecam ten hotel Jan dobre śniadania.😃

Cons:

Polecam podrużajacym

2026-05-19 • via Nuitee
Z
Zusepe • solo_traveller • it
9
Pros:

Hotel vicinissimo al centro. Personale molto gentile e ottima pulizia.

2026-05-19 • via Nuitee
S
Sam • solo_traveller • us
10
2026-05-18 • via Nuitee