Hotel Jan

Hotels
9.1 (3555 reviews)
ul. Grodzka 11 , Kraków , pl
+48 12 421 76 40

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Variety in breakfast
Cons:
Noisy street
Outdated decor in rooms
Limited breakfast options

Categories

Cleanliness
9.31
Guests commented on the hotel being clean and well-maintained.
Service
9.78
Several guests mentioned friendly and helpful staff throughout their stay.
Location
9.82
Guests highlighted the fantastic location close to the main square.
Room Quality
8.27
While rooms were spacious, some guests mentioned the decor needing an update.
Amenities
8.3
Basic amenities provided, but improvements suggested for breakfast variety.
Value for Money
9.26
Good value mentioned for the quality and location of the hotel.
Food and Beverage
8.81
Breakfast variety praised but room for improvement noted in options.
Overall Experience
9.28
Overall, guests had a very positive experience, with slight room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:38

Property Description

Historic Charm in the Heart of Kraków Old Town

Elegant Rooms and Modern Amenities
Hotel Jan offers bright rooms with elegant interiors, equipped with a flat-screen TV, free Wi-Fi, and a private bathroom. Guests can enjoy the convenience of an electric kettle, refrigerator, and a safe in each room.

Prime Location for Sightseeing and Shopping
Conveniently located just 100 meters from the Main Market Square, Hotel Jan is also close to the Wawel Royal Castle and the historic Jewish quarter of Kazimierz. With Galeria Krakowska Shopping Centre and Kraków Główny Train Station nearby, guests have easy access to both cultural attractions and modern conveniences.

Book your stay at Hotel Jan now to experience the perfect blend of history and comfort in Kraków Old Town.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

9.1
Based on 3555 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.28
J
Justyna • solo_traveller • us
4
Could be better
Pros:

Location

Cons:

Could not address unpleasant smell in the room

2026-08-08 • via Nuitee
J
José Miguel • solo_traveller • es
8
Pros:

Hola, lo mejor es la ubicación del hotel, en el centro, yo tenia una habitación individual y el tamaño de la habitación es pequeña, tiene muebles y el baño modernos, y el desayuno es variado.

Hi, the best thing about the hotel is its location, right in the center. I had a single room, and while it was small, the furniture and bathroom were modern, and the breakfast was varied.

Cons:

Lo peor es que al estar en todo el centro, y yo tenia una habitación que daba a la calle, entraba ruido de la calle, y hasta la 1 de la noche no te puedes dormir.
Si reservas en este hotel solicita que te den una habitación interior.

The worst thing is that because it's right in the center, and my room faced the street, there was a lot of noise, and you can't sleep until 1 a.m.
If you book this hotel, request an interior room.

2026-08-07 • via Nuitee
A
Adam • solo_traveller • no
9
2026-08-06 • via Nuitee
A
Anthony • couple • at
8
2026-08-06 • via Nuitee
M
messina • solo_traveller • it
10
Pros:

Caffè tè e acqua a disposizione

Cons:

Nulla tutto preciso

2026-08-05 • via Nuitee
J
Janos • couple • hu
9
Központi elhelyezkedésű szálloda, tiszta, kényelmes szoba és fürdőszoba, kedves személyzet.
Pros:

Mindenhez közeli, központi elhelyezkedés, kényelmes szoba és ágy, tágas, jól felszerelt fürdőszoba. Kedves, segítőkész személyzet. Krakkóban újra itt szállunk meg.

Cons:

-

2026-08-04 • via Nuitee
R
Rafał • couple • pl
9
Pros:

Lokalizacja i czystość

Cons:

Wystający próg przy pokojach 5a/b/c

2026-08-04 • via Nuitee
A
Agnes • solo_traveller • gb
10
2026-08-03 • via Nuitee
P
Paweł • solo_traveller • pl
10
Pros:

Piękny duży pokój, lokalizacja przy samym Rynku, pyszne sniadanie.

Cons:

Mały prysznic

2026-08-03 • via Nuitee
A
Anti • couple • ee
10
2026-08-03 • via Nuitee
L
Luigi Pastore • solo_traveller • it
10
Pros:

Tutto: impossibile trovare di meglio come posizione perché si trova nel punto in cui la strada principale si connette con la Piazza principale. Colazione completa e di ottima qualità, ordine e pulizia e pure in bella location. Buone anche le stanze, munite anche di frigorifero, i bagni, le tende oscuranti il giusto.

Cons:

Tutto perfetto.

2026-08-03 • via Nuitee
T
Toni M • family_with_children • us
10
Amazing. I will be back.
Pros:

Love the staff

Cons:

Shampoo could have been provided.

2026-08-02 • via Nuitee
T
Tomasz • solo_traveller • pl
10
2026-08-02 • via Nuitee
R
Ronny • couple • be
9
2026-08-02 • via Nuitee
I
Iwona • solo_traveller • pl
8
2026-07-25 • via Nuitee
A
Alla • couple • ua
5
Pros:

Чистота

Cons:

Не було зовсім води і персонал ніяк не вирішив цього питання

2026-07-25 • via Nuitee
T
Tomáš • family_with_children • cz
9
Pros:

Snídaně byla bohatá. Kromě tradičních uzenin a sýrů, nechybělo ani ovoce, palačinky, dortíky, jogurt, müsli. Z tak široké nabídky si určitě vybere každý

2026-07-24 • via Nuitee
B
Bruno • solo_traveller • it
8
2026-07-23 • via Nuitee
M
Mihaela Andreea • solo_traveller • ro
10
Fermecator
Pros:

Un hotel extrem de bine pozitionat. Camera noastra a fost curata, cu o terasa uimitoare, o adevarata oaza de liniste intr-un oras vibrant, elegant, cu o istorie atat de bogata. Daca ar fi sa revenim in Cracovia, tot aici am alege sa ne cazam.

Cons:

Ne-a placut tot. Nu pot spune nimic despre micul dejun, pentru ca nu l-am servit la hotel.

2026-07-23 • via Nuitee
C
CATALIN • solo_traveller • ro
10
Pros:

Mi-a plăcut totul: hotelul, personalul, camera, orașul. A fost o plăcere să vizitez aceste locuri. Recomand hotelul și orașul cu căldură.

Cons:

Totul a fost foarte frumos!

2026-07-23 • via Nuitee