Velvet Hotel Manchester, WorldHotels Crafted

Hotels
•
WorldHotels Crafted Collection
9 (3096 reviews)
2 Canal Street , Manchester , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Generous breakfast
Beautiful hotel
Cons:
Misleading room photos
Noise from nightlife
Cleanliness issues
Unresolved billing concerns

Categories

Cleanliness
8
Room condition described as grubby and dark, indicating cleanliness issues.
Service
10
Staff were friendly and accommodating but had limited control over noise complaints.
Location
9.5
Conveniently located near the train station and attractions, though noise from nightlife was noted.
Room Quality
8.5
Good quality in newer rooms, but some felt disappointed by outdated accommodations.
Amenities
9
Continental breakfast was generous, but bistro closure was an inconvenience.
Value for Money
8.5
Issues with charges for unutilized items detracted from perceived value.
Food and Beverage
9
Good breakfast selection; service provides solid quality for this category.
Overall Experience
9.5
Despite some challenges, overall positive experience with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:23

Property Description

Luxurious Rooms and Amenities
Experience the epitome of luxury at Velvet Hotel with stunning rooms featuring contemporary décor, flat-screen TVs, free Wi-Fi, and modern bathrooms with luxury toiletries. Indulge in the fully-stocked minibar and enjoy a light continental breakfast delivered to your room each morning.

Dining Experience at Velvet Brasserie
Savor classic British cuisine at Velvet Brasserie located on the lower ground floor, offering an extensive drinks list including cocktails, wines, beers, and spirits. Enjoy outdoor dining in warm weather and explore the vibrant bars and restaurants of Manchester’s Northern Quarter within walking distance.

Lively Lounge Bar with Live DJs
Unwind at Velvet Lounge Bar with live DJs on weekends, offering a range of drinks in a trendy and relaxed atmosphere. With its central location on Canal Street and proximity to Piccadilly Rail Station, Velvet Hotel is the perfect choice for your Manchester stay. Book now for an unforgettable experience.

Important information:

Please note that construction work is going on nearby and some rooms may be affected by noise.

The cancelation deadline is 15:00 (see the 'Cancelation' section for day).

Guests booking Party Packages may experience noise at night due to loud music played at the bar.

Upon check-in you will need to provide a payment card for pre-authorization for the room rate, plus an additional GBP 200 and a photo ID. Cash payments/deposits cannot be accepted.

Please note, the property may contact you after the reservation is made to provide payment information and instructions for check-in.

While Velvet Hotel does it's best to minimize noise disruption, due to it's location in Manchester’s Gay Village, some external noise is unavoidable during busier periods (including Tuesday, Friday and Saturday evenings). The hotel reception can provide ear plugs on request.

Village Brasserie is currently closed for refurbishment works. The hotel reception can provide alternative restaurant recommendations. Velvet Bar remains open for drinks only.

Upon check-in you will need to provide a payment card for pre-authorization for the room rate, plus an additional GBP 100 and a photo ID, when booking suites this is GBP 200.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

9
Based on 3096 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
A
Adam • couple • pt
9
Almost perfect
Pros:

Great location, in the middle of Canal Street, super lively and insane room quality. Clean and well taken care of.

Cons:

It’s just not a 10/10 because staff could be better trained, my room was at the 4th floor and the main lift was broken (totally understandable) so I had to use the service lift which would only go until the 3rd floor. Staff asked me to use it but the way to go to the room was through the 2nd floor. Was lost for about 5 minutes without knowing where to go with luggage until I read the info on the lift. Not a dealbreaker, but it’s the little details of attention that can make the difference.

2026-09-19 • via Nuitee
W
wasim • couple • gb
5
2026-09-19 • via Nuitee
S
Srdjan • family_with_children • be
9
Pros:

Room and location was great!

Cons:

I was not expecting delivery of breakfast in the room, which has no proper table to eat on. Would have preferred dining room experience for this price.

2026-09-18 • via Nuitee
C
Carter • couple • gb
8
2026-09-17 • via Nuitee
T
Tillie • couple • gb
1
Very dirty rooms, not as expected
Pros:

The location was good, close to the city and everywhere you need.

Cons:

When we got to the hotel it was not what we expected. The room we booked included a table and chairs but when we got there it was much smaller than expected and no where to sit. After a closer look there were stains on the bed sheets, on the curtains and it was overall quite dirty. We told reception and they told us we could move rooms, no apologies and didn’t show us where our new room was, we were just expected to find it. We got to the new room and it was slightly cleaner but after a closer look there were stains on the curtains, decorative pillows and ceilings. The staff didn’t ask if our room was better and if we were happy with our new room. There was also a bar next door which had music on very loud until about 4am which made it difficult to sleep.

2026-09-17 • via Nuitee
G
Gary • extended_group • gb
8
Pros:

Nice hotel

Cons:

Having to give my driving license to check in. Speed of check in wasn’t great

2026-09-17 • via Nuitee
A
Alexandra • solo_traveller • de
8
2026-09-16 • via Nuitee
S
Singhai • solo_traveller • gb
5
Except for the furnishings, everything else wasn’t great.
Pros:

Room and furniture and furnishings were exceptional.

Cons:

Lighting was dark. AC and bathroom exhaust were too noisy so much so that having the AC on meant the noise didn’t let me sleep. Continental breakfast was below average

2026-09-15 • via Nuitee
A
Amanda • extended_group • gb
5
2026-09-15 • via Nuitee
P
Phoungwattey • couple • gb
6
Staff was super friendly and the location is very convenient
Pros:

The room is very spacious. Bed was comfortable and shower is great.

Cons:

The room facing the canal is pretty noisy. We were out most of the night and even at after 2am it was still pretty noisy so if you’re a light sleeper definitely ask for rooms not facing the canal. But we kinda knew that when we booked.

However, it’s quite noisy inside too. Pipes make strange noise and we could hear floor creaking from people above us.

2026-09-14 • via Nuitee
R
Robyn • solo_traveller • ca
9
Right in the heart of Gaytown
Pros:

The room was lovely

Cons:

The bed was too soft
There is no locked door leading to the rooms - anyone can walk off the street and straight to the rooms

2026-09-14 • via Nuitee
R
Rowena • couple • gb
7
I would stay again because of location
Pros:

Comfy bed

Cons:

Breakfast , unhygienic not covered when delivered jams had been opened and used very cheap orange juice

2026-09-12 • via Nuitee
S
Shillito • solo_traveller • gb
7
Pros:

Location and room and staff were very friendly and helpful

Cons:

The smell of cat wee in the lift and wasn't informed we had to pay £100 deposit down on the day

2026-09-12 • via Nuitee
H
Hanspeter • extended_group • ch
9
Hatten grossen Spssd
Pros:

Gratis Upgrade
, super, super Lage

Cons:

Etwas eng für grosse Koffer in den Gängen

2026-09-11 • via Nuitee
P
Phil • solo_traveller • gb
10
Pros:

Beautiful area. Clean. Staff were friendly.

2026-09-08 • via Nuitee
D
Daniel • solo_traveller • gb
3
My overall stay was poor but I will try again another time to see if it was one off.
Pros:

Location very good close to car parks and train station plenty of food options and bars.the room had good stock mini bar

Cons:

Firstly on my check it’s all done on tablet and had to wait a fair while due to check in process been long winded. The lift to the rooms was very smelly / damp smell. The room fair size. Staff was robotic not much personality. Staff knocking on door while I was getting ready and just walking in to question me on check out. I was informed it was 12pm check out on check in. Then when checking out I was told 11am. You must have id and for any guest also pre pay £100 deposit or won’t be able to check in.

2026-09-08 • via Nuitee
J
Jayden • couple • gb
9
2026-09-07 • via Nuitee
L
Lindon • solo_traveller • gb
10
I will be booking again for sure
Pros:

Massive bed and so comfy not slept that well in ages

Cons:

Don’t like the smell of bleach bathroom - sorry

2026-09-07 • via Nuitee
D
Dinoswindon • solo_traveller • gb
9
Great value and location
Pros:

Location
Staff
Vibe

Cons:

Nothing

2026-09-07 • via Nuitee
P
Paul • extended_group • gb
8
Nice hotel, good value and pleasant staff. I'd stay again.
Pros:

Location, staff and room were all very good

Cons:

Breakfast was poor (Some yoghurts and mini cereal in packs).

2026-09-07 • via Nuitee