Hotel Goya

Hotels
8.3 (2830 reviews)
Mateos Gago, 31 , Seville , es

Children allowed

Facilities

Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.76
Some rooms had issues with cleanliness as mentioned in multiple reviews.
Service
9.23
Many reviews highlighted the helpfulness and professionalism of the staff.
Location
9.27
Consistently praised for its central historic location.
Room Quality
7.22
Several complaints about room size and temperature, indicating room issues.
Amenities
8.25
Basic amenities mentioned, but some desired features were missing.
Value for Money
7.71
Value perceived as lower due to the condition and size of certain rooms.
Food and Beverage
8.76
Food and beverage services not specifically mentioned, assumed standard.
Overall Experience
8.23
Mixed feelings with location and service being strong points, but room issues detracted overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:03

Property Description

Historic Location in Santa Cruz District
Experience the charm of Santa Cruz at Hotel Goya, just steps away from the Cathedral and the stunning gardens of the Real Alcázar.

Sevillian Architecture and Modern Comfort
Immerse yourself in the traditional Sevillian architecture and tasteful interior design featuring classic ceramic floor tiling. Enjoy modern amenities like Wi-Fi in every room at Hotel Goya.

Unbeatable Access to Andalusian Capital
With a prime location in the historical heart of Seville, Hotel Goya offers the perfect base to explore the rich history and culture of the Andalusian capital.

Book now to secure your stay at Hotel Goya and make the most of your visit to Seville's historic district.

Important information:

The hotel does not accept American Express as a payment method.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SVQ

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2830 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 8.76
Overall Experience: 8.23
V
Virgi solo_traveller es
8
con el personal se ganan los clientes
Pros:

El personal genial, en concreto Ana, muy amable. Me ayudó con las ubicaciones, muy atenta y no dudó en responder a todas mis preguntas. Sin duda volveré

Cons:

tener que marcharme

2026-05-30 via Nuitee
C
Cecilia Paola couple ar
10
La ubicación da gusto! Estás en el centro de todo.
Pros:

La ubicación excelente!

Cons:

Muy pequeña la habitación. Aunque estuvo cómoda, uno se adapta.

2026-05-30 via Nuitee
A
Alejandro solo_traveller es
8
2026-05-29 via Nuitee
A
Ana Belen couple es
6
Limpieza NO
Pros:

La ubicación muy buena.

Cons:

Limpio no, encontré pelitos en las sabanas, para mi eso es esencial, no me encontraba a gusto durmiendo, limpieza no

2026-05-28 via Nuitee
E
Eugenio couple it
7
Consigliato per brevi soggiorni, staff cortese, posizione strategica e prezzo più che onesto per la posizione e la vici
Pros:

Posizione, comodità, bidet nel bagno

Cons:

Purtroppo ci è capitata una stanza al piano terra che si affacciava direttamente sulla hall e anche alle due di notte (a causa di ospiti maleducati) sembrava di avere gente in stanza. Bagno molto buono, da riparare ventola dell’areazione del bagno visto che la stanza è piccola e il bagno è senza finestre, trovare la ventola non funzionante è stato un problema.

2026-05-28 via Nuitee
M
marc-andré solo_traveller ca
9
Very good value in the heart of old town
Pros:

It’s very well located. You are in the heart of the old town, 3 minutes from the cathedral. Clean, kind staff, very powerful A/C. Surprisingly quiet.

Cons:

Bed and pillows was not very comfortable.

2026-05-27 via Nuitee
E
Elisabeth couple fr
5
Dommage pour la chambre mais l’emplacement de l’hôtel est idéal
Pros:

L’emplacement

Cons:

Chambre en rez de chaussée avec le lit collé au mur avec fenêtre donnant sur le salon et l’ascenseur donc très bruyant le matin avec les gens qui stationnent et parlent fort.

2026-05-27 via Nuitee
S
Sabato Antonio solo_traveller it
9
Pros:

Il punto centralissimo

Cons:

Stanza un po' piccolina ma pulitissima

2026-05-27 via Nuitee
J
Jcbrero solo_traveller ar
10
Pros:

Excelente Fernando y el personal de recepción. Todo limpio y ordenado. Ubicación excepcional

Cons:

Nada. Todo excelente

2026-05-27 via Nuitee
S
Salvador couple ar
10
Pros:

Atención de Personal

2026-05-26 via Nuitee
L
Lars-Arne couple de
8
2026-05-26 via Nuitee
B
Bernhard couple de
8
2026-05-26 via Nuitee
L
Linda Marie solo_traveller ie
6
2026-05-25 via Nuitee
L
LARA ITZIAR solo_traveller es
8
Pros:

Tranquilo

Cons:

Mala recepción

2026-05-25 via Nuitee
R
RITA couple it
9
Siviglia è meravigliosa, con i suoi monumenti, siamo stati benissimo. Merita una visita accurata.
Pros:

A pochi passi dalla Cattedrale di Siviglia e dall'Alcazar, zona molto viva, piena di locali dove poter mangiare e fare colazione. Aperto H. 24, Wi.Fi. funzionante, con una buona pulizia.

Cons:

Nulla da dichiarare, siamo stati bene. Personale gentile e accogliente.

2026-05-25 via Nuitee
R
Riccardo couple it
4
Prezzo altissimo!
Pros:

La posizione

Cons:

Tutto, struttura vecchissima e fatiscente, prezzo altissimo per una notte

2026-05-25 via Nuitee
L
leira regueiro solo_traveller uy
6
SUGIERO
Pros:

Ubicación y Limpieza.

Cons:

Si bien es pequeño el espacio extrañamos donde mantener fresca el agua u otros. Si hay en el hotel no nos enteramos. Y la TV. estaba desconfigurada, solo dos canales en ingles y nos somos de Uruguay ( idioma español ) Sugiero verificar antes de que llegue el huesped.

2026-05-24 via Nuitee
A
ALBERTO couple ar
7
Aceptable, aunque no fue barata.
Pros:

La ubicación. La atención del personal.

Cons:

Cama pequeña (corta). Y no soy muy alto (1,80). Mi habitación tenía una única ventana que daba a un espacio de circulación interno por la que pasaban todos los huéspedes, algunos hablando en voz alta!

2026-05-24 via Nuitee
G
GUADALUPE solo_traveller ar
8
Pros:

Ubicación excepcional, muy limpio , Fernando a sido muy agradable y nos calentó el agua perfecto para un buen mate argentino. Recomiendo el hotel Goya.

Cons:

La cama un poco pequeña.

2026-05-23 via Nuitee
M
Maria family_with_children ch
7
2026-05-22 via Nuitee