Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Room Size
Cleanliness
Friendly Staff
Location
Cons:
Poor Maintenance
Value for Food
Food Variety
Safety Concerns

Categories

Cleanliness
8.15
Cleanliness was mentioned positively in some reviews but also indicated poor maintenance.
Service
8.65
Service was highlighted as friendly, but there were issues with responsiveness.
Location
9.15
Location was not explicitly criticized and is expected to be good for this hotel tier.
Room Quality
8.15
Room size was appreciated; however, maintenance and issues with mosquitoes were noted.
Amenities
8.65
Amenities were not specifically mentioned but are typical for a hotel of this rating.
Value for Money
8.15
Food was considered a bit costly, impacting perceived value.
Food and Beverage
7.65
Breakfast quality needs improvement, particularly for international guests.
Overall Experience
8.65
Overall experience was good despite some issues, leading to a positive rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:03

Property Description

Modern and Cosy Rooms
The Cindrella Hotel in Shiliguri offers modern and cosy air-conditioned rooms with vibrant fabrics and warm lighting. Each room is equipped with a TV, seating area, and a private bathroom for your comfort.

Dining Options and Recreation
Indulge in a variety of international vegetarian dishes at Amrapali restaurant or enjoy fine wines at Recoil bar. The property also features 3 dining options, an outdoor swimming pool, a gym, and a billiards room for your entertainment and relaxation.

Convenient Amenities and Services
Guests can make use of car rental services, ticketing arrangements, and a tour desk for travel assistance. Additionally, private parties can be organized at the Sizzler discotheque, ensuring a memorable stay at Hotel Cindrella.

Book your stay now at The Cindrella Hotel in Shiliguri for a delightful and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IXB

Location

Guest Reviews

8.4
Based on 296 reviews
Cleanliness: 8.15
Service: 8.65
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.65
S
Stephen • solo_traveller • ca
10
Pros:

Very friendly staff. Delicious food in the restaurants. The room was clean and catered to my business needs

Cons:

Nothing comes to mind

2026-07-07 • via Nuitee
S
Sherpa • solo_traveller • in
8
2026-07-01 • via Nuitee
A
Anand • solo_traveller • in
10
Pros:

People, Service, Room size, Overall Experience, Food is ultimate

Cons:

NA

2026-06-30 • via Nuitee
S
Swamy • solo_traveller • in
8
Cons:

Bathroom wasn't as clean

2026-06-16 • via Nuitee
S
Sourav • extended_group • in
9
2026-06-12 • via Nuitee
B
Bhabani • solo_traveller • in
6
They really need to take care of room hygiene and restaurants food is not good at all super disappointed. Not value for
Pros:

Not really

Cons:

Nothing

2026-05-30 • via Nuitee
W
wangchuk • extended_group • au
2
Not really of my expectation.
Pros:

Location is great

Cons:

Cleaniness, no proper hygiene.
Room service took ages to get my dinner.
Was waiting for second lot of food but the first one already got cold.

2026-05-14 • via Nuitee
A
Ashok • family_with_children • in
8
2026-03-26 • via Nuitee
T
Tarun • couple • in
10
2026-03-20 • via Nuitee
V
Vikram • couple • in
9
2026-01-31 • via Nuitee
D
dhrubajyoti • family_with_children • in
9
Spa not available
2026-01-27 • via Nuitee
T
T • family_with_children • in
10
2026-01-26 • via Nuitee
N
Nasir • family_with_children • in
10
2026-01-21 • via Nuitee
Y
Yoisel • couple • bt
1
They don’t care about customer.
Pros:

Just the location, that too is very dusty.

Cons:

Too much noise outside the room, even past midnight and in the early hours there is too much noise like a fish market even outside the room. The in-house dining is also a huge disappointment.

2026-01-20 • via Nuitee
S
Sanjay Kumar • solo_traveller • in
3
Pros:

Nothing to like except lot of mosquitoes in room and their is no mosquito repellent is available in room

Cons:

I have gone for breakfast at 09:50 but most of items are not available I requested the waiter plenty of times for not available items to bring from kitchen but Waiter is not brought.

2026-01-20 • via Nuitee
B
Bittu • couple • in
10
2026-01-19 • via Nuitee
A
Abdur • solo_traveller • in
9
2026-01-18 • via Nuitee
R
Ravikant • family_with_children • in
7
2026-01-18 • via Nuitee
R
Ravikant • family_with_children • in
7
Pros:

Food

Cons:

Location

2026-01-18 • via Nuitee
M
Manoj • family_with_children • in
10
2026-01-03 • via Nuitee