Fabulous Chalet Inn

Hotels
8 (2507 reviews)
516 Sunset Drive , Gatlinburg , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good views
Cons:
Dirty rooms
Outdated facilities
Inconsistent amenities

Categories

Cleanliness
7
Some reviews mention bugs and dirtiness.
Service
9
Staff were described as helpful and friendly.
Location
9
Convenient location to downtown and attractions.
Room Quality
7
Inconsistent reviews; some mention outdated rooms.
Amenities
8
The jacuzzi and good views were noted positively.
Value for Money
8
General sentiment was that the price was fair.
Food and Beverage
8
Not explicitly mentioned; standard quality for this hotel tier.
Overall Experience
8
Mixed reviews but overall a good experience for many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:04

Property Description

Unique Accommodations

Discover the charm of Chalet Inn where every room is uniquely designed, offering guests a one-of-a-kind experience. From cozy rooms with mountain views to luxurious suites with fireplaces and spa baths, there is something for everyone at our Gatlinburg hotel.

Scenic Outdoor Pool

Take a dip in our seasonal outdoor pool while enjoying breathtaking views of the Great Smoky Mountains. Relax and unwind in this picturesque setting, perfect for both families and couples looking to soak in the beauty of nature.

Convenient Amenities

Stay connected with free property-wide Wi-Fi and make use of our complimentary on-site parking. Enjoy a smoke-free environment throughout the property, ensuring a comfortable stay for all guests.

Experience the magic of Chalet Inn and book your stay today to explore the wonders of Gatlinburg, Tennessee.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Check in Office is Located at Econolodge inn and suites, 310 Cottage Drive, Gatlinburg, TN 37738Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 7, 2026 until Thu, May 20, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2507 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
T
Tyus • couple • us
8
It was a 8 out of 10
Pros:

The view was nice and the bathroom was clean.

2026-07-11 • via Nuitee
J
Jenifer • couple • us
10
Was a very pleasant stay we will be back for sure
Pros:

Very cute and cozy

Cons:

Nothing

2026-07-11 • via Nuitee
S
Steven • couple • us
9
Old school hotel experience
Pros:

location was awesome, did not try breakfast , very clean this is an older hotel a little tired but well worth the money

2026-07-11 • via Nuitee
J
James • couple • kr
10
2026-07-10 • via Nuitee
J
Julio • couple • us
8
Comodidad y cercanía
Pros:

Cercano a todo el pueblo y a los mejores restaurantes y atracciones

2026-07-10 • via Nuitee
B
Bethany • couple • us
10
2026-07-06 • via Nuitee
K
Karen • couple • us
9
Staff was very nice. Room was clean and stocked with towels..
Pros:

Beautiful view and walking distance to downtown Gatlinburg. Rooms was clean just needs updating. The smell is from building being old. The entry doors need to be stronger a bear could come in.

Cons:

A child apparently I hope it was a child had pooped in pool. It was there for 3 days and there when we left. It’s a nice pool just not cleaned properly and around pool could be cleaned up. I would have loved to have gotten in the pool.

2026-07-06 • via Nuitee
M
Mitchem • solo_traveller • us
7
Pros:

Love the location and the view from the room

Cons:

The bed was a little hard and hurt my back but other than that loved it

2026-07-06 • via Nuitee
K
Kimberly • solo_traveller • us
10
2026-07-06 • via Nuitee
E
Edwin • couple • us
9
2026-07-06 • via Nuitee
T
Tom • solo_traveller • us
10
2026-07-04 • via Nuitee
A
Andrea • family_with_children • us
7
Decent rooms and good location
Pros:

The property was nice enough. Location to town was excellent, if you don’t mind the very steep hill.

Cons:

The pool was great but they shut it down so early. It wasn’t even dark yet. The first night, the worker came and was mean to us saying the pool was closed at 9. It was 9:03 and still very much light outside. And the sign on the wall said that the pool closed at 10. He was very mean about it for no reason.

2026-07-03 • via Nuitee
K
Kerry • couple • us
9
2026-07-03 • via Nuitee
T
Tyler • solo_traveller • us
9
2026-07-03 • via Nuitee
R
Ronnie • solo_traveller • us
3
Sewage in bathtub spa!
Pros:

The location was nice.

Cons:

The King room with spa was spacious but very outdated. Could not run the spa because sewage smell filled the room. After trying the spa. Their was a gray slime like substance in the bathtub. Ran the water in a clear glass and seen floating gray debris. Not a good sign at all. The beds have very little padding. More like a large cot. Very musky smelling. Not a pleasant stay at all. We will not be staying here again.

2026-07-02 • via Nuitee
W
woodrum • couple • us
4
I wouldn’t stay here again
Pros:

The grounds were nice and the common areas seemed ok. Good location but still had to drive and pay to park to walk the strip.

Cons:

Once we reached our room, the good experience faded. The only nice thing was that we had the jacuzzi in our room which was the reason I booked this place. Reviews said it was dated but clean, not our experience at all! Rust, mildew and cleaner smell that was atrocious, horrible “renovation” work, trash literally in the couch and a sticky hand on the ceiling fan. Floors were so warped from damage. Toilet was not even fully installed. It literally moved COMPLETELY when you sat on it. Somehow bubbles were coming up in our bathroom sink (obviously a plumbing backup). I’m honestly not too hard to please but I won’t stay here again. I’m shocked it had good reviews!

2026-07-01 • via Nuitee
C
Chris • couple • us
8
Although the room was dated it was very clean and the location was great.
Pros:

Clean room and excellent location.

Cons:

Room was dated and the entrance area to the building smelled very musty.

2026-06-30 • via Nuitee
C
Christian • couple • us
5
Payed for the room just for the jacuzzi and couldn’t even use it cause of how dirty it was. Photo of sink i put is exact
Pros:

How close it was to everything

Cons:

Cleanliness. Jacuzzi was dirty, sink was dirty, shower was a little dirty, dusty over the wall trim.

2026-06-29 • via Nuitee
J
John • couple • us
7
Short walk to downtown
Pros:

View was very good of downtown and the surrounding areas.

Cons:

Upon checking in, staff was very rude and very disrespectful. She had a pizza box on the front desk and quickly removed it when approached. The following morning, the staff never recognized us as we walked in. She was to herself and didn’t want to be bothered it seemed.

2026-06-29 • via Nuitee
A
AMANDIO BALDI • couple • br
7
2026-06-28 • via Nuitee