Crowne Plaza Monterrey Aeropuerto by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.4 (171 reviews)
Boulevard Aeropuerto 171 Colonia Parque Industrial Nexxus , Monterrey , MX
+52 81 8196 1500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Old furniture
Difficult location

Categories

Cleanliness
8.11
The room is reported to be clean, yet there are mentions of an old and musty smell.
Service
9.58
Staff is described as friendly and helpful, providing a high level of service.
Location
6.62
The location is difficult for traffic, and there are safety concerns expressed by staff.
Room Quality
7.57
Concerns about dated furniture and age of the rooms are noted.
Amenities
9.1
Amenities like the breakfast and shuttle service received positive mentions.
Value for Money
9.06
Overall value is considered good with spacious rooms and included amenities.
Food and Beverage
8.61
Breakfast is highlighted positively, though other food items received mixed feedback.
Overall Experience
8.58
A generally positive experience, but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:40

Property Description

Convenient Location and Amenities
Located in Monterrey, Mexico, the Crowne Plaza Monterrey Aeropuerto offers free shuttle service to the airport and local attractions. Guests can unwind in the outdoor pool or stay active in the fitness center.

Dining Options
Indulge in authentic Mexican cuisine at Florinda restaurant or grab a quick bite at Dulces Nombres, open for breakfast, lunch, and dinner.

Nearby Attractions
Explore the Cintermex Convention Center, Citadel Shopping Mall, Sesame Street Theme Park, and the Mexican History Museum just a short drive away.

Book now to experience a comfortable stay with excellent amenities at Crowne Plaza Monterrey Aeropuerto!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that when booking 10 rooms or more group policies will apply. Contact the property directly with the contact details provided in your confirmation for details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MTY

Location

Guest Reviews

8.4
Based on 171 reviews
Cleanliness: 8.11
Service: 9.58
Location: 6.62
Room Quality: 7.57
Amenities: 9.1
Value for Money: 9.06
Food and Beverage: 8.61
Overall Experience: 8.58
Y
Yuridia • family_with_children • us
10
Pros:

Todo en general

2026-09-16 • via Nuitee
R
Rosanne • family_with_children • us
10
wonderful hotel
Pros:

amazing breakfast buffet. delicious food. great service and staff

Cons:

nothing

2026-09-15 • via Nuitee
M
Miguel • family_with_children • mx
6
Old and outdated
Pros:

Location

Cons:

Facilities are old and outdated

2026-09-11 • via Nuitee
P
Pacheco • solo_traveller • us
9
2026-09-05 • via Nuitee
L
Luis Osvaldo • family_with_children • mx
6
Caro y pésimas instalaciones
Pros:

La ubicación

Cons:

Muy caro para lo que te ofrecen. El cuarto es terrible, parece que no está terminado. Muebles antiguos. No se diga de la televisión es una televisión de plasma antigua, la señal de la televisión era pésima.

2026-09-01 • via Nuitee
T
Tomas • solo_traveller • sk
5
2026-08-27 • via Nuitee
M
Marco • family_with_children • mx
8
EXCELENTE UBICACION
Pros:

todo esta muy bien si vas a viajar en avion

Cons:

el precio

2026-08-25 • via Nuitee
Y
Yager • solo_traveller • us
10
Pros:

Great location and service

2026-08-24 • via Nuitee
A
ANTONIO JOSE • solo_traveller • mx
9
Buen servicio
Pros:

todo

Cons:

nada

2026-08-21 • via Nuitee
K
KM • solo_traveller • nl
5
Not as expected
Pros:

Location

Cons:

Curtains couldn't be closed completely because some hooks were missing or not in place. Tiles were broken in the bathroom, dirty rugs, basically rooms need renovation

2026-08-16 • via Nuitee
V
victor • solo_traveller • mx
8
satisfactorio
Pros:

Escritorio de trabajo con silla comoda

Cons:

Por espaciosas

2026-08-14 • via Nuitee
K
KM • solo_traveller • nl
4
Disappointed
Pros:

The location is near the airport

Cons:

Very old building, dirty carpet, floor tiles were broken and almost loose, curtains didn't close completely. Definitely needs a renovation.

2026-08-10 • via Nuitee
D
Daniel • family_with_children • mx
7
Pros:

Todo estuvo muy bien en general.

Cons:

La regadera tenía muy mala presión de agua. Habitación 703.

2026-08-09 • via Nuitee
D
Daniel • family_with_children • mx
7
Pros:

Location, friendly staff, dining options nearby and free parking.

2026-08-02 • via Nuitee
T
Tetsuya • family_with_children • jp
10
2026-07-19 • via Nuitee
P
pinedo martinez • solo_traveller • mx
10
2026-06-28 • via Nuitee
N
NAKATSUKA • couple • jp
7
部屋の満足度が高いのに細かなところで評価を落としておりもったいない
Pros:

部屋もロビーもとても綺麗だった

Cons:

部屋に冷蔵庫がなかった。
自分でアイスをニュースできず、英会話に問題があるのにフロントに電話でお願いしないといけなかった。
朝食のレストランでお皿やボール、コップなどの用意が足りていなかった。

2026-06-26 • via Nuitee
M
Marco • solo_traveller • br
8
2026-05-21 • via Nuitee
M
monica • solo_traveller • us
10
2026-05-06 • via Nuitee
D
Daisy Jeannette • solo_traveller • us
10
Awesome and reasonable!
Pros:

I love the way the customer service was, they gave me a super early check in to rest and get ready for the concert I attended. Thank you so much!!! Great hotel!

Cons:

Nope, everything great!

2026-04-28 • via Nuitee