Holiday Inn Express Hotel & Suites Pensacola-West Navy Base by IHG

Hotels
•
Holiday Inn Express
7.9 (185 reviews)
307 North New Warrington Road , Pensacola , US
+1 850-696-2800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms (for many guests)
Affordable price / good value for price (reported by several)
Excellent location for visiting NAS Pensacola / close to amenities
Breakfast was very good
Friendly and helpful staff (reported by several guests)
Cons:
Pool dirty and hot tub out of service
Mold/odors in workout room and on pillow
Soiled/worn carpet and damp/wet smells in rooms
Poor or absent in-room coffee
Front desk charging dispute / unhelpful handling of issues
Noise from contractors / interruptions by housekeeping

Categories

Cleanliness
6
Multiple guests reported dirty pool, mold in workout area and on pillow, soiled/worn carpet and damp/wet smells in rooms — cleanliness is notably below expectations.
Service
8.6
Mixed reports: several comments praise friendly and helpful front-desk staff, while others note poor handling of a charge dispute and an unhelpful response regarding the jacuzzi issue.
Location
9
Strongly positive — repeatedly noted as very convenient for visiting NAS Pensacola and close to local amenities.
Room Quality
7.4
Rooms described as clean and comfortable by some, but issues reported with soiled/worn carpet and damp or wet smells in certain rooms — overall mixed quality.
Amenities
6.9
Problems with pool and hot tub being dirty or out of service, and a moldy-smelling workout room; breakfast is a positive exception, but other amenities underperformed.
Value for Money
8.1
Mixed: some guests found the price affordable and good value for the price, while at least one guest felt it was a waste due to unresolved amenity issues.
Food and Beverage
8.6
Breakfast received strong praise across stays, but coffee quality/availability was criticized or absent in rooms.
Overall Experience
8.6
Generally comfortable stays for many guests with convenient location and good breakfast/service in places, but cleanliness and amenity failures negatively impacted several experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 16:19

Property Description

Modern Rooms with Convenient Amenities
Experience comfort and convenience at Holiday Inn Express Hotel & Suites Pensacola-Warrington. Our air-conditioned rooms come equipped with a microwave, mini-fridge, and flat-screen TV.

Relaxation and Fitness Options
Unwind by taking a dip in our outdoor pool or whirlpool, or stay active at the fitness center.

Complimentary Breakfast and On-Site Services
Start your day with a delicious hot breakfast buffet and grab light meals at the convenience store. Benefit from our on-site cash machine, laundry facilities, and business services for a seamless stay.

Book your stay now at Holiday Inn Express Pensacola-Warrington for a memorable and hassle-free experience.

Important information:

Guests must be at least 21-years-old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 185 reviews
Cleanliness: 6
Service: 8.6
Location: 9
Room Quality: 7.4
Amenities: 6.9
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.6
M
Malinda • couple • us
10
2026-10-24 • via Nuitee
S
Sarah • family_with_children • us
10
2026-10-19 • via Nuitee
O
Owens • family_with_children • us
9
Pros:

The rooms were clean and comfortable.

Cons:

The coffee sucked

2026-10-17 • via Nuitee
J
Jazlyn • couple • us
3
Front desk tried charging me an extra day for checking out 30 mins after 11.
Pros:

Price affordable.

Cons:

Housekeeping interrupted early in the morning. Pool was dirty, hot tub was not working. Mold on pillow.

2026-09-15 • via Nuitee
S
Scott • couple • us
3
Waste of money
Pros:

Not to much but when we arrived the pool was nasty all weekend and the jacuzzi was out of service ,no one was working on it all weekend.The workout room smelled like mold and disgusting ,like hard to breathe in their so I told the lady upfront and her response at checkout was that nobody else complained lol,nobody ever went in their and the pool was nasty but at checkout in i asked for a discount fur the jacuzzi not working and her response was a look of whatever and no offer but a oh it’ll be working shortly but it never did.first trip to the area and last

Cons:

Same as above terrible

2026-09-15 • via Nuitee
D
Derek • solo_traveller • us
8
Pros:

Everything was excellent

2026-09-09 • via Nuitee
M
Michelle • solo_traveller • us
10
2026-08-20 • via Nuitee
M
Mario • couple • us
10
Perfect quality for the price!!!
Pros:

3 minutes from the Navy Base

Cons:

Contractors staying at the property making a lot of noise upstairs.

2026-08-18 • via Nuitee
T
Tina • extended_group • us
6
2026-08-04 • via Nuitee
W
Willie • couple • us
7
Overall, the stay was comfortable.
Pros:

Breakfast was very good each day we stayed. Staff was very friendly and helpful.

Cons:

The carpet in room 101 where we stayed was a little soiled and worn. Need to be replaced!

2026-07-10 • via Nuitee
D
Dallas • couple • us
7
2026-07-06 • via Nuitee
D
Darla • solo_traveller • us
8
Great stay for visiting NAS.
Pros:

I loved the location for visiting my son at Pensacola NAS. The West gate is an 8 minute drive, despite what Google maps said. 😊 Anything you need is within a 10 minute or less drive. The property is clean and will managed the ladies at the front desk were wonderful. There was no coffee in the room other than that it was great.

Cons:

The air conditioner in our room worked but it was very very damp the whole time we were there. When we would return to the room it had a wet smell.

2026-07-05 • via Nuitee
A
Ashley • solo_traveller • us
9
2026-05-23 • via Nuitee
C
Crystel • extended_group • us
8
2026-05-08 • via Nuitee
G
Gorman • solo_traveller • us
1
They wouldn’t let me check in because im 18 and I couldn’t get a refund so they jus took 500 from me
Pros:

Nothing

Cons:

Everything

2026-04-23 • via Nuitee
B
Brad • couple • us
3
The room smelled bad, the bathroom door didn’t close, there were stains on the carpet, the pool was dirty, and I was dou
Pros:

Nothing

Cons:

The room, the pool, even the elevator was sketchy so we used the stairs. The bed was extremely uncomfortable. Barley slept while we were there.

2026-04-03 • via Nuitee
T
Taylor-Carter • family_with_children • us
3
I booked a two night stay, but left after one night. It was a disappointment.
Pros:

Space in room.

Cons:

The hot tub was broken and the pool was dirty. They didn’t have enough breakfast for their guests. They were out of items at 8am.

2026-03-23 • via Nuitee
S
Shubha • family_with_children • us
7
Pros:

Good breakfast, quite location, close to other restaurants

2026-03-22 • via Nuitee
J
Johnnie • couple • us
3
Cons:

The Manager and staff

2026-01-19 • via Nuitee
J
Jovita • family_with_children • us
8
2026-01-19 • via Nuitee