Surf Parade Resort

Hotels
8.1 (935 reviews)
210-218 Surf Parade , Gold Coast , au

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
See all facilities

Review Highlights

Pros:
Great location
Good amenities
Cons:
Cleanliness issues
Room comfort concerns

Categories

Cleanliness
7.58
Concerns raised about the cleanliness of the accommodation, including mouldy grout and dust.
Service
8.55
The front desk staff is very accommodating according to multiple reviews.
Location
9.09
Almost all reviews highlight a perfect location, near the beach and other amenities.
Room Quality
7.04
Several comments on outdated interiors and issues with room comfort.
Amenities
8.57
Facilities like pool and spa received positive feedback, though gym equipment was noted as lacking.
Value for Money
7.53
Mixed sentiments on value, with some stating quality did not match the price.
Food and Beverage
8.18
No specific comments on food and beverage; assumed standard quality for this hotel tier.
Overall Experience
8.25
Most reviews indicate a generally positive stay with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:35

Property Description

Luxurious Accommodation with Spa Bath and Private Balcony
Surf Parade Resort offers a perfect blend of comfort and convenience with apartments featuring spa baths and private balconies, just 200 meters from the beach.

Relaxing Amenities for Ultimate Enjoyment
Guests can unwind in the heated outdoor pool, hot tub, and sauna, or opt for some fun at the full-size tennis court. The resort ensures a rejuvenating stay for all.

Modern Convenience and Entertainment
Surf Parade caters to tech-savvy guests with cable TV and WiFi in all self-service single-bedroom apartments. Stay connected and entertained throughout your stay.

Ready to experience the perfect beach getaway? Book your stay at Surf Parade Resort now!

Important information:

Please note that this property does not accept payments with American Express credit cards.

For check-in after 17:30 or when reception is closed, guests are requested to use 'After Hours Reception' phone service with the telephone located outside, to the right of main entry reception doors.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. For this reason the property reserves the right to reject bookings from school and/or university leavers for the entire Schoolies period.

Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 935 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 7.04
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 8.18
Overall Experience: 8.25
M
Maree solo_traveller au
10
Pros:

Really enjoyed my stay. Nice and close to the beach ,everything I needed in the apartment and Kelly very helpful on reception.

2026-07-01 via Nuitee
R
Rachelle couple au
3
Disappointing
Pros:

The size of the room was good

Cons:

No one at reception over the weekend, tv didn’t work when called the number for help they tried to help over the phone but that didn’t work, they advise a technician would be up in the morning they never came, our whole stay was without a tv. The room was cold and there was only a sheet on the bed and no blankets anyway to be found. No tissues in the room. Wouldn’t stay there again

2026-06-29 via Nuitee
K
Kwon family_with_children nz
10
Good
Pros:

Clean,kind, location

Cons:

Nothing

2026-06-26 via Nuitee
W
Wayne couple au
7
Good short term
Pros:

Property was good, never saw any staff other than a security guard

2026-06-26 via Nuitee
D
Debbie couple nz
9
Amazing will not hesitate to rebook the same apartment
Pros:

The location was a walking distance to the beach and shops. I love the colour white or bright colours and the apartment was just what I needed. It was like home away from home….very cozy

Cons:

Nothing that I can think of

2026-06-25 via Nuitee
M
Matthew couple au
10
2026-06-25 via Nuitee
F
Felicity couple au
8
Very good
Pros:

Great view

2026-06-22 via Nuitee
B
Bridgett solo_traveller gb
10
2026-06-21 via Nuitee
J
Judith couple au
8
Great location tidy with all facilities.
Pros:

The view was amazing from the spacious patio. Room was tidy and had everything we needed with great cooking facilities. The bed was clean & comfortable. The location was handy to the beach.

Cons:

The bathroom was clean but there was some mildew in the spa bath area. We also found small cockroaches in the kitchen and lounge room.

2026-06-19 via Nuitee
D
Dennis solo_traveller au
7
2026-06-19 via Nuitee
M
Menzies solo_traveller au
8
Pros:

The friendly staff were very welcoming, location was pretty good

Cons:

You call it a resort with no resteraunt or bar, this to me was misleading, it is merely an apartment block

2026-06-17 via Nuitee
P
Peter and Gaye couple nz
8
Was cold when we visited. June. Asked for ectara blanket which was no problem.
Pros:

Room views good of garden

Cons:

No grouchier near buy to buy your food.

2026-06-12 via Nuitee
S
Seymore couple au
10
2026-06-11 via Nuitee
J
Jamie solo_traveller nz
9
2026-06-10 via Nuitee
M
Matthew solo_traveller au
3
2026-06-09 via Nuitee
A
Alexandra solo_traveller au
7
Surfers
Pros:

I liked the location and easy access to the tram.

2026-06-05 via Nuitee
D
Dee solo_traveller au
8
Awesome
Pros:

Staff went above and beyond after hours for me when I checked in.
There was a spa in the room which was a great surprise
Kitchen laundry elevator bedroom TV with Foxtel
Everything was very good.
Very comfortable very happy

Cons:

If I was being very nit pickey -Sometimes finding a parking spot on the same level as the elevator was difficult and you had to park 1 level down and walk up that level to get to the lift
But there was always somewhere to park your car

2026-06-03 via Nuitee
E
EMMA couple au
10
2026-06-01 via Nuitee
W
Wade couple au
10
2026-05-31 via Nuitee
T
Tony solo_traveller au
7
Pleasant, comfortable and well maintained.
Pros:

It was in the heart of Surfers Paradise. It wasn’t too posh and very quiet.

Cons:

It didn’t have a lift to 3rd floor unfortunately as I was in town for an Operation (knee). I was lead to believe that the Apartment had a Dishwasher.
Entering and exiting was quite difficult.

2026-05-27 via Nuitee