Holiday Inn Houston-Webster by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (508 reviews)
302 West Bay Area Boulevard , Webster , US
+1 281-335-6272

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location is convenient for events
Friendly and accommodating staff
Breakfast options are well-received
Cons:
Multiple complaints about cleanliness and odors
Some issues with room conditions and maintenance

Categories

Cleanliness
6.75
Multiple complaints about moldy and smelly rooms, as well as dirty linens.
Service
9.25
Staff was generally friendly and accommodating; some delays noted.
Location
9.25
Convenient location close to event venues and restaurants.
Room Quality
6.25
Negative mentions regarding room conditions like odors, old furnishings.
Amenities
7.75
Limited amenities noted, but breakfast received positive feedback.
Value for Money
8.25
Good price for the location, despite issues noted.
Food and Beverage
8.25
Breakfast was noted as very good, but no other mentions.
Overall Experience
8.25
General dissatisfaction from some guests but positive experiences from others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:25

Property Description

Modern Rooms with Amenities
The Holiday Inn Houston-Webster offers stylish rooms equipped with free Wi-Fi, a flat-screen TV, microwave, refrigerator, and work desk, ensuring a comfortable stay for guests.

Convenient Facilities
Guests can unwind in the indoor pool, stay active at the fitness center, and dine at Kem’s restaurant serving delicious American cuisine. The on-site convenience store provides quick bites for those on the go.

Additional Services
With a 24-hour front desk, cash machine, and laundry facilities, Holiday Inn Houston-Webster prioritizes guest convenience, making sure all needs are met during their stay.

Experience comfort and convenience at Holiday Inn Houston-Webster. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Guest Reviews

8
Based on 508 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 6.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
P
Patricia • couple • us
9
Will use location again
Pros:

Big room, was able to get reasonably priced meal on premise. Good location for my needs. Friendly staff.

2026-09-19 • via Nuitee
R
Repunzal • solo_traveller • us
10
Pros:

Even though they were under construction. The atmosphere and stuff was in point.

Cons:

I couldn't get room temperature to cool enough through out the night while sleeping.

2026-09-13 • via Nuitee
G
Ginger • solo_traveller • us
8
2026-09-13 • via Nuitee
S
Sherry • couple • us
9
Pros:

Close to highway but not on highway

Cons:

My I phone wouldn’t hook up to Wi-Fi I couldn’t make or receive any calls or messages unless I went outside

2026-09-12 • via Nuitee
M
Melissa • family_with_children • us
9
2026-09-10 • via Nuitee
P
Pamela • solo_traveller • us
8
2026-09-06 • via Nuitee
E
Erica • family_with_children • us
8
Good, room was clean and beds were comfortable.
Pros:

Price and clean

Cons:

Fire alarm went off with shower steam

2026-09-06 • via Nuitee
A
Audiel Valle • couple • sv
7
2026-09-05 • via Nuitee
T
Tammy • couple • us
10
I want to I want to make a shot out to Katie she was exceptiinal in customer care she is employee that is a good asset t
2026-09-05 • via Nuitee
A
Aksu • solo_traveller • tr
6
2026-09-05 • via Nuitee
Q
Quincy • couple • us
10
2026-09-04 • via Nuitee
V
Valerie • family_with_children • us
8
Great location
Pros:

Location was good

Cons:

We checked in and room
Was not ready after 3:00. Clerk gave us another room. Hotel is under remodeling and possibly short handed. Overall place is good!

2026-09-03 • via Nuitee
J
Jorge • extended_group • mx
8
BUENA
Pros:

UBOCACION SOLAMNETE

Cons:

UN POCO VIEJO EL HOTEL

2026-09-03 • via Nuitee
B
Barbara • solo_traveller • us
3
2026-09-02 • via Nuitee
M
Michael • couple • us
9
Pros:

good could be stocked a little bit more, out of eggs

2026-08-31 • via Nuitee
R
Robin • couple • us
9
We enjoyed our stay
Pros:

The breakfast was very good. Room was clean.

2026-08-29 • via Nuitee
P
Prashant • family_with_children • us
1
2026-08-25 • via Nuitee
S
Stephen • solo_traveller • us
9
2026-08-25 • via Nuitee
A
Alaine • couple • us
5
2026-08-24 • via Nuitee
C
cesare • extended_group • it
10
2026-08-22 • via Nuitee