Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Welcoming staff
Clean and spacious rooms
Excellent location and amenities
Delicious food options
Cons:
Issues with some amenities availability

Categories

Cleanliness
9.24
Several reviews praise the cleanliness and upkeep of the hotel, particularly the room.
Service
9.71
The staff is consistently described as attentive and welcoming.
Location
9.25
The hotel's ambiance and surrounding gardens are well-regarded.
Room Quality
9.5
Rooms are described as large, clean, and quiet.
Amenities
8.73
Amenities like the pool are highlighted positively, though some facilities were closed.
Value for Money
9.19
Guests suggest the hotel is worth the price, especially for its services.
Food and Beverage
9.24
The food quality, particularly the breakfast, is frequently praised.
Overall Experience
9.51
A consistent positive experience is conveyed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:48

Property Description

Luxurious Castle-Style Hotel in the Heart of Morocco

Luxurious Suites with Traditional Decor: Experience comfort and relaxation in our suites with a luxurious décor, all overlooking the central patio for a serene atmosphere.

Gourmet Dining and Lounge Bar: Indulge in delicious local and international specialties at our 2 gourmet restaurants, followed by a variety of drinks at the lounge bar for a perfect evening.

Outdoor Pool and Adventure: Unwind by the outdoor pool or explore the surrounding area with numerous hiking and day trip opportunities for an unforgettable experience.

Book your stay at Palais du Désert and Spa for a truly luxurious and memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ERH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.3
Based on 96 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.25
Room Quality: 9.5
Amenities: 8.73
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.51
D
Dino • extended_group • co
7
Pros:

Instalaciones generales muy bien, buen desayuno

Cons:

Los aires acondicionados no funcionan, probé por varias habitaciones y la realidad es que los aires se quedan muy cortos, no enfrían

2026-06-20 • via Nuitee
M
Marion • couple • de
9
Pros:

Sehr engagierter Chef und freundliches Personal!

2026-06-18 • via Nuitee
Y
Yvonne • couple • nl
9
Fantastisch mooie locatie om nog even te relaxen voor de woenstijn.
Pros:

Het is een erg mooie locatie. En ondanks dat we buiten seizoen waren was geen moeite voor het personeel teveel. De kamers zijn ruim en erg comfortabel. Alles klopt.

2026-06-15 • via Nuitee
K
Kawtar • solo_traveller • be
10
Exceptionnel
Pros:

Je tiens à remercier chaleureusement toute l’équipe de cet hôtel pour le merveilleux séjour que j’y ai passé.

Cet hôtel est tout simplement exceptionnel. C’est un véritable petit coin de paradis, idéal pour se reposer, se ressourcer et profiter d’un moment de détente dans un cadre agréable et apaisant. Tout y est pensé pour le confort et le bien-être des clients. C’est, sans aucun doute, l’endroit idéal pour passer des vacances inoubliables.

Dès mon arrivée, j’ai été accueillie avec professionnalisme, gentillesse et sourire. Tout au long de mon séjour, chaque membre du personnel a été attentionné, disponible et soucieux de mon bien-être. Un immense merci à l’équipe de la réception pour son accueil remarquable, mais aussi à toutes les personnes qui contribuent chaque jour à faire de cet établissement un lieu aussi agréable. Une équipe aussi chaleureuse, professionnelle et dévouée est rare. Je repars avec de magnifiques souvenirs et l’envie de revenir très vite. Je recommande cet hôtel les yeux fermés à toutes les personnes à la recherche d’un séjour reposant, confortable et mémorable.

Merci infiniment à toute l’équipe pour votre accueil exceptionnel. À très bientôt !

2026-06-15 • via Nuitee
M
Mouad • solo_traveller • ma
10
Pros:

⭐⭐⭐⭐⭐
An exceptional stay from arrival to departure!
From the moment we entered the hotel, we were warmly welcomed and treated with outstanding hospitality. The entire staff was professional, friendly, and attentive, ensuring that every aspect of our stay was comfortable and enjoyable.
The rooms were clean and comfortable, and all services exceeded our expectations. Everything was well organized, and the attention to detail was evident throughout our stay.
A special thank you to the management and all team members for their dedication and excellent service. We highly recommend this hotel and look forward to returning in the future.
إقامة استثنائية من لحظة الوصول إلى لحظة المغادرة!
منذ دخولنا إلى الفندق، حظينا باستقبال رائع وحفاوة كبيرة من جميع أفراد الطاقم. كان الموظفون محترفين للغاية، ودودين، ومتعاونين في كل الأوقات، مما جعل إقامتنا مريحة وممتعة.
الغرف نظيفة ومريحة، والخدمات ممتازة وتفوق التوقعات. كل شيء كان منظماً بعناية، وكان الاهتمام بالتفاصيل واضحاً طوال فترة إقامتنا.
نشكر إدارة الفندق وجميع العاملين فيه على حسن الضيافة والاحترافية العالية. نوصي بهذا الفندق بكل ثقة، ونتطلع للعودة إليه مرة أخرى.
⭐⭐⭐⭐⭐

Cons:

None.
لا شيء.

2026-06-08 • via Nuitee
M
Marek • solo_traveller • be
10
Pros:

Klimat, jedzenie, pokoje czyste i duże, bardzo pomocny menadżer który potrafił załatwić wszystko, na pewno będziemy tam wracać.

2026-06-05 • via Nuitee
D
De'Ath • solo_traveller • gb
10
Pros:

Amazing service by all the staff, genuine hospitality, thank you for all your tips and recommendations

2026-06-05 • via Nuitee
S
soukayna • solo_traveller • ma
10
A wonderful and relaxing stay with excellent service and warm hospitality.
Pros:

The hotel was very clean and comfortable, and the staff were extremely kind and welcoming. The breakfast was delicious with many fresh options, and the location was perfect for exploring the area. We especially appreciated the professionalism and kindness of the director, Mr. Hajjaji.

Cons:

Honestly, everything was very good overall.

2026-06-03 • via Nuitee
Z
zakaria • solo_traveller • ma
10
Pros:

I had a wonderful stay at Palais du Désert.The hotel is beautiful, comfortable, and offers a truly relaxing experience and the food was great. The staff were friendly and attentive, making me feel welcome from the moment I arrived.
A special thank you to Mr. Abdelghani, the director, for his kindness, generosity, and professionalism. He was incredibly helpful throughout our stay and went above and beyond to ensure everything was perfect.

2026-06-02 • via Nuitee
D
Domingo • couple • es
2
Decepcionado
Pros:

Ubicación

Cons:

Mala decoración ,poco acogedor ,muy frío ,parece que estás en el palacio real y te van a ejecutar

2026-05-27 • via Nuitee
E
Eric • couple • ca
10
Pros:

What a joy It was to experience Palais Di Desert. We were so surprised how beautiful the gardens and the pool were. Took a midnight swim. Worth the price for sure.

Cons:

perhaps another day longer

2026-05-27 • via Nuitee
T
torras • couple • es
7
Pros:

Servei

Cons:

Manteniment exterior i jardins podria millorar

2026-05-26 • via Nuitee
I
Ilaria • couple • it
9
Super nice place to stay!
Pros:

Lovely place to stay, there were all the comforts: restaurant, pool, a nice and clean room, parking!! The stuff was super kind, they waited for us longer than usual since we had a problem with our car! Recommended!

2026-05-22 • via Nuitee
C
Catherine • couple • fr
8
Rapport qualité prix décevant
Pros:

Très bon accueil, chambre désuète mais qui a du charme...belles piscines...

Cons:

Peu de fréquentation, hôtel qui a besoin d'être modernisé et repas moyen pour un prix assez élevé.

2026-05-16 • via Nuitee
T
Theo • couple • nl
5
Hoge verwachtingen helaas niet waargemaakt
Pros:

Ontvangst door locatie manager was prima, overig personeel was niet echt toegankelijk. De locatie is op zich prima en ligt ook goed, net buiten het centrum. De kamer was prima, maar ook niet meer dan een hotelkamer; niet de kwaliteit die de uitstraling van het hele hotelcomplex doet verwachten. Het buitenterrein is ruim opgezet, schoon en goed onderhouden. De beide zwembaden liggen er mooi bij, hoewel de kussens op de ligbedden wel aan vervanging toe zijn.

Cons:

Het hotel had heel weinig gasten, waardoor (vakantie)sfeer ontbrak. Het diner - wij waren de enigen - is matig en in dat kader relatief duur; het ontbijt was uitgebreid, maar niet bijzonder en ook hier waren wij natuurlijk één van de weinigen.
De tweede avond bij Friends in Rissani gegeten, een aanrader! Verwacht geen luxe restaurant, Friends is super eenvoudig, authentiek Marokkaans, maar bijzonder toegankelijk en klantvriendelijk.

2026-05-15 • via Nuitee
R
Rachad • solo_traveller • nl
10
Pros:

Goede service, Welkomst thee met koekjes. Luxe ruime kamers met een bad. Zwembad en een uitgebreid ontbijt met heerlijke koffie. Schoon en netjes. Aanrader!

2026-05-14 • via Nuitee
I
IMANE • solo_traveller • fr
10
Incroyable
Pros:

Lieu incroyable ! Un aux petits soins dans un cadre magnifique. Tout était parfait, on reviendra de sûr pour un autre road trip ! 🤝

2026-05-13 • via Nuitee
Y
Youssef • solo_traveller • fr
10
Un standing de haut niveau !
Pros:

J’ai apprécié l’accueil chaleureux de Monsieur Abdelghani et ses conseils de visite dans la région.
Le personnel est attentionnée. Le lieu est magique et il se dégage une atmosphère de calme au milieu des palmiers. Tout était parfait. Merci.

Cons:

Tout était top !

2026-05-09 • via Nuitee
M
marta • couple • es
7
estancia agradable
Pros:

el personal. la atencion

Cons:

la comida para el precio que nos cobraron

2026-05-07 • via Nuitee
C
Charlotte • couple • au
10
Pros:

Beautiful scenery, lovely rooms, delicious food! Perfect place on the way to the desert

2026-05-05 • via Nuitee