Hotel Unicus Krakow Old Town - Destigo Hotels

Hotels
Dobry Hotel
9 (1246 reviews)
ul. Sw. Marka 20 , Kraków , pl

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Good Breakfast
Cons:
Cleanliness Issues
Noisy Rooms

Categories

Cleanliness
8.33
Several reviews highlighted cleanliness issues such as 'the room smelt like stale smoke' and a request for improved cleaning.
Service
9.8
Numerous reviews praised the staff for being friendly and helpful.
Location
9.34
Many mentions of excellent location in reviews, making it a highlight.
Room Quality
8.29
Feedback included discomfort with room conditions, such as heat and noise, impacting sleep quality.
Amenities
8.82
Generally positive mentions of lobby amenities, though some lack of items like ice machines noted.
Value for Money
8.78
Most reviews felt the accommodation was worth the price, especially for the location.
Food and Beverage
9.33
Breakfast received positive remarks with many reviews noting a good variety and quality.
Overall Experience
9.3
Overall positive experiences mentioned, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:38

Property Description

Modern Boutique Property in Kraków’s Old Town

Luxurious Rooms and Amenities
The Hotel Unicus Krakow Old Town offers beautifully designed, air-conditioned rooms with modern amenities. Enjoy docking stations for iPod and iPhone, LCD TV with satellite channels, and complimentary WiFi. Relax with tea and coffee facilities and a well-stocked minibar for your convenience.

Award-Winning Dining and Relaxation
Indulge in exquisite dishes prepared by a renowned chef at the top-class restaurant. Start your day with a delicious buffet breakfast. Unwind at the sauna or keep up with your fitness routine at the small gym. The hotel's attentive staff is available 24/7 to cater to your needs in English.

Convenient Location and Nearby Attractions
Located just steps away from the Main Market Square, the hotel is a short walk from the iconic Wawel Royal Castle and the vibrant Kazimierz Jewish District. Immerse yourself in Kraków's rich history and culture during your stay at Hotel Unicus Krakow Old Town.

Book now to experience luxury and comfort in the heart of Kraków’s Old Town at Hotel Unicus.

Important information:

The payment at the hotel by credit card or cash in PLN is according to the national exchange rate on the day of arrival.

The hotel is situated in limited traffic zone. Parking in front of the building is allowed only for check-in time. The hotel offers valet parking service to the nearby guarded car parking.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 17 years old stay for 100 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1246 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
R
Richard family_with_children gb
9
Great local hotel, great location for short sightseeing stay, reasonably priced.
Pros:

Good location, Hotel situated just off the old town square, very convenient for shops, restaurants and sight seeing, easy to find. Friendly reception staff, easy check in.

Cons:

All was good.

2026-06-13 via Nuitee
U
Unni family_with_children no
8
Svært godt utgangspunkt for fine dager i byen
Pros:

Beliggenheten var topp. Personalet hyggelig og frokosten svært bra.

2026-06-13 via Nuitee
J
John P... solo_traveller gb
9
Excellent hotel in Old Town
Pros:

The hotel was excellent value for money as they had some kind of deal on. In the Old Town, near the sights, squares, restaurants and railway station, I had a view of the tower of St Mary's with its many spires. Good sized room

2026-06-12 via Nuitee
G
gisele solo_traveller be
10
2026-06-12 via Nuitee
P
Piotr solo_traveller pl
9
2026-06-11 via Nuitee
A
ALEX couple il
10
Excellent, I will recommend my friends to stay at this hotel.
Pros:

The location, the room cleanliness and breakfast were excellent.

Cons:

I have no complaints.

2026-06-08 via Nuitee
S
Senad couple ch
8
2026-06-07 via Nuitee
R
Roland couple us
9
Pros:

Great location. Comfortable rooms

Cons:

There is a bar across from the hotel and they can be loud all night long

2026-06-05 via Nuitee
S
Sølvi extended_group no
8
2026-06-04 via Nuitee
V
Valentina solo_traveller ie
8
Pros:

Location, size of room, staff

Cons:

Wonky air con. But in fairness once brought to managements attention they solved issue swiftly & as an apology left a lovely bottle of wine & baked goodies in the room

2026-06-03 via Nuitee
H
Hayley family_with_children gb
9
A beautiful hotel in the heart of Old Town and such friendly staff to make your stay unforgettable
2026-05-31 via Nuitee
T
Trond couple no
10
2026-05-31 via Nuitee
J
John solo_traveller gb
10
Lovely stay
Pros:

Everything was perfect. The staff in the hotel were incredibly helpful and welcoming, and the service in the breakfast restaurant was just as professional. The breakfast itself was absolutely delicious. A truly wonderful experience from start to finish!

2026-05-27 via Nuitee
N
Nowak solo_traveller gb
10
Amazing stay in the heart of Krakow!
Pros:

The staff was incredibly kind and helpful, giving me great recommendations for exploring the city and booking trips. The room was nice and very comfortable. Breakfast was really good, especially the dishes from the menu, they were definitely my favorite part. The price matched the standard and location. I will definitely come back!

2026-05-27 via Nuitee
K
Kenneth couple gb
8
Pros:

Clean, friendly and convenient location. Our bedroom was a litle small. Food was great.

2026-05-27 via Nuitee
C
Christine solo_traveller gb
8
A lovely few days in a stunningly beautiful city.
Pros:

Its location and the lovely friendly staff.

Cons:

The bathroom unit in my single room (202) wasn’t good because it was so easy for items to fall down the two inch gap at the side where you couldn’t get to them.

2026-05-23 via Nuitee
M
Manuela couple br
1
Tem opçoes melhores nao indico
Pros:

Apenas a localização e mais nada

Cons:

Recepçao não foi educada, ar do quarto não funcionava. Pessimo espaço de café da manhã com apenas 4 mesas pra um hotel inteiro. Chuveiro horrivel

2026-05-23 via Nuitee
E
Elliot couple us
10
Excellent stay because of hotel staff and location
Pros:

The front desk staff was friendly and extremely helpful. They assisted with parking arrangements and luggage in the very crowded Old Town area, which made our trip more enjoyable. Great staff, location, and breakfast for those wishing to stay in the Old Town area. Beautiful comfortable room. Will definitely be back when in Krakow again.

2026-05-20 via Nuitee
O
Olaf Edvard couple no
7
2026-05-17 via Nuitee
S
Sonja couple gb
8
2026-05-12 via Nuitee