Hotel Unicus Krakow Old Town - Destigo Hotels

Hotels
•
Dobry Hotel
9 (1258 reviews)
ul. Sw. Marka 20 , Kraków , pl
+48124337111

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Good Breakfast
Cons:
Cleanliness Issues
Noisy Rooms

Categories

Cleanliness
8.33
Several reviews highlighted cleanliness issues such as 'the room smelt like stale smoke' and a request for improved cleaning.
Service
9.8
Numerous reviews praised the staff for being friendly and helpful.
Location
9.34
Many mentions of excellent location in reviews, making it a highlight.
Room Quality
8.29
Feedback included discomfort with room conditions, such as heat and noise, impacting sleep quality.
Amenities
8.82
Generally positive mentions of lobby amenities, though some lack of items like ice machines noted.
Value for Money
8.78
Most reviews felt the accommodation was worth the price, especially for the location.
Food and Beverage
9.33
Breakfast received positive remarks with many reviews noting a good variety and quality.
Overall Experience
9.3
Overall positive experiences mentioned, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:38

Property Description

Modern Boutique Property in Kraków’s Old Town

Luxurious Rooms and Amenities
The Hotel Unicus Krakow Old Town offers beautifully designed, air-conditioned rooms with modern amenities. Enjoy docking stations for iPod and iPhone, LCD TV with satellite channels, and complimentary WiFi. Relax with tea and coffee facilities and a well-stocked minibar for your convenience.

Award-Winning Dining and Relaxation
Indulge in exquisite dishes prepared by a renowned chef at the top-class restaurant. Start your day with a delicious buffet breakfast. Unwind at the sauna or keep up with your fitness routine at the small gym. The hotel's attentive staff is available 24/7 to cater to your needs in English.

Convenient Location and Nearby Attractions
Located just steps away from the Main Market Square, the hotel is a short walk from the iconic Wawel Royal Castle and the vibrant Kazimierz Jewish District. Immerse yourself in Kraków's rich history and culture during your stay at Hotel Unicus Krakow Old Town.

Book now to experience luxury and comfort in the heart of Kraków’s Old Town at Hotel Unicus.

Important information:

The payment at the hotel by credit card or cash in PLN is according to the national exchange rate on the day of arrival.

The hotel is situated in limited traffic zone. Parking in front of the building is allowed only for check-in time. The hotel offers valet parking service to the nearby guarded car parking.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 17 years old stay for 100 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1258 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
вергелес • solo_traveller • ua
10
Pros:

Персонал вирішує всі потреби, приємно спілкуватись. Санвузол облаштовано дорогими матеріалами. Бездоганно чисто. Сніданки смачні і збалансовані. Зручне комфортне розташування. На кожному поверсі кулери з водою. Турбота про екологію. Дякую команді працівників за настрій, який ви створюєте.

2026-06-30 • via Nuitee
M
Malek • solo_traveller • us
10
2026-06-28 • via Nuitee
L
Limor • couple • il
10
2026-06-28 • via Nuitee
S
Suela • couple • al
9
2026-06-28 • via Nuitee
J
John • solo_traveller • us
10
Charming Stay in Krakow
Pros:

What an absolutely delightful, cozy, clean and lovely hotel! i spent only a few days here while visiting Krakow but when I return I will definitely stay longer. The location, right in the heart of Krakow Old Town, was perfect, and it was super easy getting around. When I arrived super early, just after 11:00 AM, my room was not yet ready, which was to be completely expected. They let me store my luggage, directed me to a lovely local coffee shop for something to eat and coffee, and gave me some tips for my stay. To my great surprise, my room was ready almost immediately after I had returned with my coffee, and I was able to check in sooner than I expected. The front desk staff were super helpful and friendly. They called taxis for me on multiple instances, gave me great directions with a map to Old Town destinations, told me where the post office was for my postcards, and provided me with tips for getting around for some of my daily tours. The room was PERFECT and super clean. The breakfast was AMAZING! I had no idea the on site restaurant would be so good. They had a lovely, varied buffet and an excellent menu as well. Everything they served was absolutely delicious! And I greatly enjoyed the Chopin music playing in the background on their radio.

Cons:

Nothing! Everything was PERFECT! It was a pleasure staying there and I'd like to do so again. :-)

2026-06-25 • via Nuitee
M
martine • extended_group • fr
9
Un séjour très agréable dans une ville magnifique
Pros:

Une localisation exceptionnelle! On fait tout à pied et c’est très calme. Chambres très confortables et spacieuses. Personnel prévenant.

2026-06-21 • via Nuitee
D
Dana • extended_group • il
9
סה״כ חוויה טובה מאד, אשמח לחזור למלון הזה שוב
Pros:

מיקום מעולה, מלון נעים ונקי, ארוחת בוקר טובה, צוות נעים ומסביר פנים.
בבוקר האחרון עזבנו לפני ארוחת הבוקר וקבלנו ארוחת בוקר מושקעת ונדיבה במיוחד לקחת לדרך.

Cons:

החדר שלנו היה בקומה אחרונה עם גג משופע ולכן החלונות היו קטנים יותר ללא אפשרות להחשכה מוחלטת של החדר.
פרט לכך הכל היה מצויין

2026-06-21 • via Nuitee
R
Robert • solo_traveller • us
10
Best Location in Old Town
Pros:

Location and a cool sauna at hotel. Across from a great evening music venue.

Cons:

Smoke from casino downstairs

2026-06-18 • via Nuitee
A
anisoara • solo_traveller • ro
10
Pros:

Mi-a plăcut faptul că este amplasat in centrul vechi al Cracoviei si am putut vizita tot ce ne-am propus.
Micul dejun special ca diversitate si mod de prezentare.
Numai cuvinte de laudă si mulțumiri pentru staful hotelului.

Cons:

Nu ,neapărat ca nu mi-a plăcut dar aș sugera ca lângă halatele de baie să adauge si papuci de unică folosință. Poate a fost o omisiune accidentală!!!

2026-06-15 • via Nuitee
R
Richard • family_with_children • gb
9
Great local hotel, great location for short sightseeing stay, reasonably priced.
Pros:

Good location, Hotel situated just off the old town square, very convenient for shops, restaurants and sight seeing, easy to find. Friendly reception staff, easy check in.

Cons:

All was good.

2026-06-13 • via Nuitee
U
Unni • family_with_children • no
8
Svært godt utgangspunkt for fine dager i byen
Pros:

Beliggenheten var topp. Personalet hyggelig og frokosten svært bra.

2026-06-13 • via Nuitee
G
gisele • solo_traveller • be
10
2026-06-12 • via Nuitee
J
John P... • solo_traveller • gb
9
Excellent hotel in Old Town
Pros:

The hotel was excellent value for money as they had some kind of deal on. In the Old Town, near the sights, squares, restaurants and railway station, I had a view of the tower of St Mary's with its many spires. Good sized room

2026-06-12 • via Nuitee
P
Piotr • solo_traveller • pl
9
2026-06-11 • via Nuitee
A
ALEX • couple • il
10
Excellent, I will recommend my friends to stay at this hotel.
Pros:

The location, the room cleanliness and breakfast were excellent.

Cons:

I have no complaints.

2026-06-08 • via Nuitee
S
Senad • couple • ch
8
2026-06-07 • via Nuitee
R
Roland • couple • us
9
Pros:

Great location. Comfortable rooms

Cons:

There is a bar across from the hotel and they can be loud all night long

2026-06-05 • via Nuitee
S
Sølvi • extended_group • no
8
2026-06-04 • via Nuitee
V
Valentina • solo_traveller • ie
8
Pros:

Location, size of room, staff

Cons:

Wonky air con. But in fairness once brought to managements attention they solved issue swiftly & as an apology left a lovely bottle of wine & baked goodies in the room

2026-06-03 • via Nuitee
H
Hayley • family_with_children • gb
9
A beautiful hotel in the heart of Old Town and such friendly staff to make your stay unforgettable
2026-05-31 • via Nuitee