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Facilities
Property facilities
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Front entrance ramp
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Free WiFi
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Swimming pool
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24-hour front desk
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Garden
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Luggage storage
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Designated smoking area
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Concierge service
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Conference space
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Porter/bellhop
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Internet access in public areas - high speed
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Wedding services
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Wheelchair accessible parking
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Parking (limited spaces)
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Free self parking
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Pool sun loungers
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Mosquito nets
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Ballroom
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Banquet hall
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Wheelchair-accessible van parking
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Wheelchair-accessible on-site restaurant
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Well-lit path to entrance
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Accessible shuttle
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No accessible shuttle
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Tile flooring in public areas
Review Highlights
Categories
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Property Description
Escape to the heart of Cancun at Hotel Plaza Caribe, where comfort meets convenience.
Breathtaking Views and Relaxation
Take in the serene vistas from our beautiful garden while enjoying a tranquil atmosphere.
Exceptional Dining Experience
Savor delicious meals at our on-site restaurant, or unwind with room service at your leisure. Don’t miss our continental breakfast served daily to fuel your adventures.
Convenient Event Spaces
From weddings to meetings, our versatile ballroom and conference facilities can accommodate your needs, ensuring every event is a success.
Nestled in a prime location, our hotel is just steps away from local attractions. Experience Cancun like never before—book your stay at Hotel Plaza Caribe today!
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
Property Policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Pets
Service animals not allowed
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Noise policy
Noise-free rooms not guaranteed
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General
Events/parties not allowed
Property policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Pets
Service animals not allowed
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Noise policy
Noise-free rooms not guaranteed
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General
Events/parties not allowed
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Accessibility
No elevators
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General
Professional property host/manager
Location
Guest Reviews
La ubicación
Todo esta muy desgastado en la habitación
Un lugar céntrico
Ideal if you just want one night near the bus station . It’s functional and practical for that
La ubicación que tenía muy cerca de la terminal de ADO
La habitación que me dieron estaba súper chiquita y solamente dividía un cáncel al baño.
La ubicación me gusta mucho por qué hay todo tipo de transporte y el hotel es bonito
Que uno tiene que andar buscando la habitación, nadie te guía hasta ella
Location
Recepción ladies were not friendly (long faces denoting excess of work I think)
Emplacement ideal si vous voyager en bus (juste en face d'ADO).
Piscine agreable
On a droit qu'a 2 tasses de cafe le matin.
le personnel pourrait etre un peu plus souriant et sympatique
La alberca y todo muy limpio
Todo bien
I loved the location. Loved the free parking and loved that they had a restaurant.
My situation is unique. I stayed with wife and daughter and awaited other family members who arrived 4 am on the bus. When they arrived, I asked if they can be go the rooms for at least two hours as i would check out 7am. Sadly this was not alllowed. They preferred that another room be rented for a discounted price. Only for 3 ours. I would not even allowed their luggage to go in the rooms. I only wanted my family to go.
casi todo,solo que el baño nececita mas discreción ya que la puerta es trasparente y tomando en cuenta que lo utiliza la familia se ve todo
que la puerta del baño sea transparente se ve todo y se tiene que salir la gente para poder hacer sus necesidades y para bañarse
La buena predisposición para hacer el check in mas temprano y la rapidez del check out a la madrugada.
La ubicación frente a la terminal ADO para viajar al aeropuerto, la cercanía al Parque de las Palapas y las paradas de bus.
La cama cómoda, bien el aire acondicionado y buena ducha.
La ubicacion es muy buena porque queda frente a la estacion de buses ADO. El personal me atendió bien.
El Hotel da la impresion de estar viejo, tiene olor a humedo, tenia fuga de agua el lavamanos, las tohallas y sabanas de mala calidad. La calidad de los alimentos regular, el cafe malo. Y lleno de zancudos lo que me incomodó porque me tuve que dormir llena de repelente. Por el precio deja mucho que desear el lugar. Mas parece una pensión.
Las instalaciones amplias y comodas. La buena ubicacion
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