Children allowed
Pets allowed

Facilities

Supervised childcare/activities
Shopping on site
Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Scuba diving on site
Tennis lessons on site
Self parking (surcharge)
Beach yoga on site
See all facilities

Review Highlights

Pros:
Great location
Friendly and accommodating staff
Cons:
Old facilities needing renovation
Loud HVAC system

Categories

Cleanliness
8.05
The hotel is old with some modern updates but really in need of renovation; rust around the toilet.
Service
10
Staff are exceptionally accommodating and friendly, with great attention to detail.
Location
10
The location is central to old town Alexandria, with a lively atmosphere.
Room Quality
9.05
Well-appointed room but old and in need of renovation; HVAC unit is loud.
Amenities
10
Amenities are standard but could be improved.
Value for Money
8.55
Given the overall experience, it felt overpriced for the quality.
Food and Beverage
9.55
The Palmetto Cafe had a nice breakfast menu and service was very good.
Overall Experience
10
Overall a memorable and enjoyable experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:33

Property Description

Luxurious Amenities
Indulge in the historic charm of our Charleston hotel, boasting an indoor and outdoor saltwater pool, a full-service spa, and a rooftop bar offering stunning city views.

Culinary Delights
Savor the flavors of the South at our 3 restaurants, including the Charleston Grill with live jazz, Palmetto Cafe for casual dining, and the upscale Thoroughbred Club for cocktails.

Prime Location
Conveniently situated in downtown Charleston, our hotel is just steps away from top attractions like the College of Charleston and the South Carolina Aquarium.

Experience the epitome of Southern hospitality at The Charleston Place. Book your stay now for an unforgettable getaway.

Important information:

Bedding options for the Deluxe Room with City View is based on availability and not guaranteed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 56 per day.

Location

Guest Reviews

9.4
Based on 767 reviews
Cleanliness: 8.05
Service: 10
Location: 10
Room Quality: 9.05
Amenities: 10
Value for Money: 8.55
Food and Beverage: 9.55
Overall Experience: 10
S
Sarah • couple • gb
10
Amazing in every way
Pros:

Couldn’t fault it

Cons:

Just a shame pool and spa weren’t open

2026-06-10 • via Nuitee
A
Andrew • solo_traveller • us
7
Fun time great food
Pros:

Location

Cons:

Services lacking. Turn down, cleaning, bellman..did not arrive as scheduled

2026-06-08 • via Nuitee
C
Catlb35 • NONE
6
Not What I Expected
Pros:

The hotel itself is beautiful. However EVERYTHING is under construction. There are currently no amenities available and they don't offer any alternative. All the shops are now closed so that was a big disappointment as well. Noise level was high. We had an issue with the neighbor 2 nights in a row and were offered no apologies or small gift/or amenity from the hotel. Rooms are beautiful. Cleanliness probably 7/8. Service was ok, however the transportation group always seemed to be frazzled. We only ended up using them once. Location is great. Also it said on our reservation that we would be given a gift/amenity upon check in. Nadda..

2026-06-04 • via Tripadvisor
S
Sunshine12053866971 • NONE
10
Beautiful experience
Pros:

The location is great. Service and rooms are incredible. Could probably stay for a couple days and not leave the hotel, though there’s too much fun to be had around town to not venture.

2026-06-03 • via Tripadvisor
H
hparr • Couples • Greenville, South Carolina
8
PROBLEM RESOLVED!
Pros:

UPDATED: we had posted a review about being in noisy I’ll configured room, BUT WE HAVE MOVED ROOMS AND I WANG GO SMEND ONE STAR TO FOUR. I will try to delete other post but TripAdvisor is not letting me edit. Grateful!

2026-06-03 • via Tripadvisor
E
erichh472 • NONE
10
Five star
Pros:

My wife’s BD, “best ever”!!
5 star experience all around! The staff, food, and room accommodations were all above expectations!

2026-06-03 • via Tripadvisor
R
ronk923 • Friends getaway
10
The Charleston Place
Pros:

This hotel is magnificent in every way. Very friendly and everything is over the top.
And the Palmetto Cafe just off the hotel lobby is excellent as well.

2026-06-01 • via Tripadvisor
Q
Q9894WYalexl • Couples
10
Perfect stay
Pros:

The hotel room was modern and comfortable, certainly earns it's 5 Star ranking. The staff were all wonderful and accommodating, working hard to please guests. The food was amazing and every restaurant had a great atmosphere with staff who were always attentive.

2026-05-31 • via Tripadvisor
T
Tyler • family_with_children • us
9
Luxury in the heart of downtown Charleston.
Pros:

Great location and service was top notch.

Cons:

The beds were very small.

2026-05-31 • via Nuitee
D
Denise • couple • us
10
Pros:

Even staff member greeted using the hotel with a smile and a warm greeting. The hotel was meticulous, and welcoming. Your wait staff were the most personable and attentive servers, in the restaurant and bar. 10/10

Cons:

The only downfall was seeing Ilhan Omar in the lobby of the hotel. It was Memorial Day weekend, and the Patriotic appreciation of Charleston is what brought us to Charleston. My entire family served in the military ( Father- Vietnam War, Grandfather WWII, Mom Lt. Col. in Army).
Omar is truly anti-American and has called 77.3 million Americans dumb.. I know the hotel has nothing to do with the Democratic PAC convention or where it is held, but she was a real downer.

2026-05-29 • via Nuitee
S
Sherri • couple • us
1
It sucked!
Pros:

Horrible

Cons:

Everything

2026-05-27 • via Nuitee
J
judithsF3210YG • Family
10
a visit worth repeating
Pros:

My husband and I spent a few wonderful days staying at the elegant Charleston Place. It's beautiful, the rooms are lovely and the staff is very professional and helpful. In particular, Kelly, the concierge helped make our visit to Charleston wonderful. The Guest services people were also terrific, David, in particular.
A very high end establishment.

2026-05-26 • via Tripadvisor
Y
Y8176JFgaryk • NONE
10
Exceptional Charleston Place
Pros:

There were so many highlights with our stay. We were upgraded to a room with a balcony, which we found delightful. Our room was newly renovated and beautiful. Very comfortable bed and immaculately clean bathroom. Housekeeping was exceptional. Breakfast in the Palmetto Room was an outstanding start to our day, from the exquisite Bernardaud China place settings to the excellent service and food. The entire ambiance of Charleston Place is restful, elegant and welcoming. We enjoyed all the beautiful floral arrangements and listening to the harpist during the afternoons. We found the entire staff to be very friendly and helpful. It was an outstanding stay, and we look forward to our next visit.

2026-05-26 • via Tripadvisor
8
85kristyr • Business
10
Roosevelt is a rock star!
Pros:

Roosevelt was wonderful taking care of our needs and made our trip extra special. Highly recommend!

2026-05-26 • via Tripadvisor
J
janapY9103CQ • NONE • Chattanooga, Tennessee
10
Amazing hotel and experience
Pros:

It you are going to Charleston-this is the place to be. The hotel is top notch in addition to being so close to everything. The entire hotel, staff and experience was amazing. I can't recommend enough.

2026-05-25 • via Tripadvisor
B
ben25g • Business
10
Charleston Luxury
Pros:

This hotel is in a great location and is very well kept. The service, shopping, and restaurant options are top notch. The rooms are very spacious, allowing space for getting work done or relaxation.

2026-05-22 • via Tripadvisor
C
C7306QKkellyg • NONE
10
Girls trip to Charleston!
Pros:

Our overall stay was a 10/10! The service was impeccable, the facilities were top notch, and it was cozy yet VERY classy. The staff anticipated your needs, and always went above and beyond. Would highly recommend to all!!

2026-05-20 • via Tripadvisor
R
rburns065 • Business • New Bedford, Massachusetts
10
Wonderful Stay
Pros:

Beautiful hotel and wonderful people! I stayed for business, but would absolutely return for leisure. Centrally located and easy to walk around town.

2026-05-19 • via Tripadvisor
F
Fearless39015154292 • NONE
10
Perfect place to stay
Pros:

Awesome in everyway. Hotel is beautiful, perfect location and staff is so nice. Breakfast and drinks at the bar - amazing.

2026-05-19 • via Tripadvisor
C
cecilike • Business • Lujan de Cuyo, Mendoza, Province of Mendoza, Cuyo
10
Best conference experience: resting well and working comfortably
Pros:

Although a bit too luxurious for us, this was a really wonderful stay experience overall. We loved the staff and their coherent kindness and service attitude. The location could not be better to explore the charming city, and the park and garden landscaping is just beautiful. The conference and meeting room facilities are perfect.

2026-05-18 • via Tripadvisor